--- title: "1factory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 1factory Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/151002/1factory/" page_type: "product" language: "en" --- # 1factory Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 1factory ## What is 1factory? 1factory’s QMS software delivers 10X the capabilities at one-third the price of traditional quality management systems. 1factory combines lightning-fast performance with intuitive design that quality teams actually love using. Training is completed in hours instead of days and customers go live the same day. 1factory provides onboarding and training, and does not require expensive third-party customization. Migration is completed in days to weeks instead of months. 1factory delivers dramatic results: for example, VIDAR (an ITT Company) cut audit preparation time by 83%, while Fairview Machine went completely paperless within a few months and aced its audits. Over 500 manufacturers across 30+ countries trust 1Factory to simplify compliance, accelerate certification, and deliver continuous audit readiness. ## What is 1factory used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Calibration Management](https://www.capterra.com/calibration-management-software/)[Job Shop](https://www.capterra.com/job-shop-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $75 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 1factory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.1factory.com/&name=1factory) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 1factory 4.9 (55) VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $75 Per User, Per Month Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (55) Ease Of Use 4.1 (539) Value For Money 4.9 (47) Value For Money 4.2 (439) Customer Service 4.9 (53) Customer Service 4.5 (503) ## 1factory alternatives [4.6 (66)](https://www.capterra.com/p/148633/Isolocity/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (62)](https://www.capterra.com/p/147317/PropelPLM/reviews/) Starting price $73.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151002/1factory/alternatives/) ## FAQs about 1factory Overview ### What problems does 1factory solve? 1factory solves paper-heavy quality workflows, slow QC plan creation, manual CMM and gauge data entry, and poor visibility into inspection trends, supplier risk, and nonconformance. Quality managers, inspectors, supplier quality engineers, and production teams use it to centralize traceability, automate reporting, catch out-of-tolerance issues earlier, and support audits faster. Answer based on 27 reviews Overview ### Which roles and teams benefit most from 1factory? 1factory is most used by quality managers, quality engineers, and QA leaders who need to standardize inspections, manage nonconformance workflows, and track corrective actions. Manufacturing, engineering, and process teams use it to streamline production quality checks, while executives and operations leaders rely on reporting dashboards to oversee compliance, supplier quality, and plant performance. Answer based on 54 reviews Overview ### What company size and industries is 1factory built for? 1factory is designed for discrete product manufacturers, especially small businesses, which make up 74% of reviewers, with the strongest presence in aviation and aerospace at 20%. It also serves medical devices and automotive manufacturers, each at 9%, while supporting midsize businesses and enterprises at 13% each. Answer based on 55 reviews Features and Usability ### What are the key features of 1factory? 1factory includes core quality management features such as inspection plan creation, Statistical Process Control, CAPA, and real-time reporting. Differentiating capabilities include PDF auto-ballooning, CMM data upload, First Article Inspection and PPAP workflows, plus traceability and supplier quality tools that support continuous improvement and production oversight. Answer based on 27 reviews Pricing ### How much does it cost and what fees or limitations are included? 1factory starts at $30 per user/month for the Quality Management (QMS) plan with a 10-user minimum. Manufacturing Quality costs $75 per user/month for 5 users, and Supplier Quality is $50 per user/month for 25 users. Reviewers call the pricing reasonable and cost-effective, with one noting it offers good value. Answer based on 5 reviews Getting Started and Support ### Does 1factory keep improving based on customer feedback? 1factory responds actively to customer feedback and adds requested features regularly, which many quality teams see as a major strength. Manufacturers and aerospace users often mention fast support, product updates, and willingness to discuss workflow gaps, though some teams still want better reporting, more downloads, and deeper customization. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does 1factory offer? 1factory provides in-person training, live online sessions, webinars, documentation, and videos to support team onboarding. In-person and live online options allow guided instruction, webinars offer group learning, documentation provides written reference material, and videos support self-paced review of product features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does 1factory offer, and how do users rate the experience? 1factory offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive and helpful, often receiving answers within a day or sooner. Reviews also note useful training materials and a willingness to act on feedback with quick updates. Answer based on 13 reviews Features and Usability ### How easy is it to create inspection plans in 1factory? 1factory makes inspection plan creation fast and easy for quality engineers, inspectors, and shop floor teams. Many users mention simpler plan setup from drawings, easier revisions, auto-ballooning, and less manual entry. Some teams need import help during setup, but day-to-day plan creation feels quicker than older quality systems. Answer based on 16 reviews ## Features AI summary Based on 2,611 Quality Management reviews Capterra data shows that buyers of Quality Management software rank the following features as their top priorities: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) 1factory supports all three features that reviewers rate most important: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product quality, and meet regulatory requirements, allowing teams to improve oversight and make day-to-day quality processes more efficient. Document Management 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Quality Control 4.9 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Compliance Management 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Change Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Corrective and Preventive Actions (CAPA) 4.9 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Defect Tracking 4.8 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Process of tracking logged defects (errors) in a product or service to create new versions to fix the error 1factory 51 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bills of Material: Material list of manufacturing parts and associated costs - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Change Management: Track and monitor efficient handling of all changes/transitions - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Nonconformance Tracking: Identify issues and deviations from specifications - Production Tracking: Track the production of materials and items over certain periods or seasons - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Serial Number Tracking: Track and assign specific serial numbers to products - Statistical Process Control: Statistical methods to assist with and maintain quality control of processes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Training Management: Track employee/learner's progression through training programs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (50) 4.8 Based on 50 reviews ## Pricing Value for money 4.9 (47) [View pricing plan details](https://www.capterra.com/p/151002/1factory/pricing/) Manufacturing Quality $75.00 Per User,Per Month It includes: - PDF Auto-Ballooning - Control Plans - First Article Inspections - AS9102 - Work In-Process Inspection - Sampling Plans - Finished Goods Inspection - SPC, Western Electric Rules - Automated CMM Data Import - PPAP - Reports Quality Management (QMS) $30.00 Per User,Per Month It includes: - Document Control - Authoring - Version Control - Approval Process Control - Access Control - Quality Matrix - Training Management - Complaints Management - Task Tracking - CAPA - Complaints Supplier Quality $50.00 Per User,Per Month It includes: - Incoming Quality Control (IQC) - Supplier Lifecycle Management - Supplier Portal - Supplier First Articles - Supplier PPAPs - Supplier Inspections and Certs - Supplier Corrective Actions Value for money 4.9 (47) 4.9 Based on 47 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (53) 4.9 Based on 53 reviews ## User reviews Overall rating 4.9 Based on 55 reviews Filter by rating 5(52) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JK Judith K. Quality Technician Aviation & Aerospace ### "1F: A Real Lifesaver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2026 I’ve been very satisfied with both the product and the support we’ve received; especially during the initial set up! Pros I like having all our data for multiple products in one location. It has been very easy to learn and use. Cons I haven’t had any trouble with it. Prior to 1F we relied mostly on Excel spreadsheets which were being used far beyond their intended purpose. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tim S. Project Manager Aviation & Aerospace ### "1Factory Ballooning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 12, 2026 Pros Ballooning drawings is very easy. Most things are auto captured and the rest is easy to input. Uploading the pdf and then using the excel to edit is helpful. Cons There isn’t much I don’t like about 1Factory. It is a very solid QMS management tool. Most users here say only good things about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OL Orson L. Process Engineer Aviation & Aerospace ### "1Factory is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 11, 2026 Pros I like how easy it is to submit NCRS. It is much better than the old system. It is also very modifiable. Cons I don’t like how we need an email to use 1Factory. Some operators are unable to have an account because they don’t have email accounts. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) The old system did not have the ability to track defects or create graphs or have any connection to other systems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Phebe S. Quality Engineer Aviation & Aerospace ### "1Factory Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 11, 2026 Overall experience is very good! It has really helped our NCR process and management. Also, the customer service is very helpful when there are issues or questions. Pros The ease of use. It is very user friendly. Operators are able to use it with minimal training. Integration with existing programs is pretty seamless also. Cons that the modules aren’t relational. Also that the users are tied to emails instead of usernames. It’s difficult to get emails for all the operators in order to have an account. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM JAMES M. Quality Analyst Consumer Goods ### "Definitely would recommend 1factory. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 7, 2026 It's been a great tool to use and makes our quality control operations run much smoother. And any questions or issues we may have run into the support team has been prompt and ready to assist. Pros It is very well thought out and covers all our needs, plus it's very user friendly. The usage of transferring data is intuitive. Cons Only con for me is the cost, we are limited to the amount of users we can afford with our budget, I wish I could have my whole organization on 1factory. Alternatives considered [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Reasons for choosing 1factory features and usability, plus how eager 1factory was to help us set up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kirk H. Quality Manager Defense & Space ### "Happy to be a 1Factory customer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 4, 2026 Overall, the software and support from 1Factory have been a great value for the money. I would highly recommend 1Factory to other manufacturing companies. Pros The software is easy to use and navigate through. You can tell it was designed by people who worked in quality systems. Cons Their customer support for the most part has been above average, but I have a support ticket that has been carried on for a long time. The engineering support team hasn't reach out for information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Demetrius K. Quality Manager Business Supplies and Equipment ### "Best QMS decision I ever made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 I have been working with 1Facotry for aver 2 years, and the experience has been a complete delight. i came into my current company needed a support system to help with our Quality Management system. I came across 1facotry and was intrigued the the reasonable pricing, and once we started the onboarding process, I had clear and constant communication through the entire Implementation process. As my company continues to grow I feel relieved to have the expert support and backing of the 1Factory team. Pros The speed in which i was able to implement the software throughout our manufacturing facility was extremely fast and easy. The 1factory team is very responsive and I appreciate how they take into consideration any comments or needs that will better help my facility operate their system. The Cost for this service is very competitive and offers the best bang for your buck. Cons Since the system is always evolving and taking recommendations. There may be some features that are not available right now, but I know with time more features will be included. Alternatives considered [Arena QMS](https://www.capterra.com/p/135978/Arena-Quality/) [QualityQuest](https://www.capterra.com/p/136111/ComplianceQuest/) [QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/) Reasons for choosing 1factory The pricing was much better and it offered me what i needed for Quality Management and quality control Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lorenzo M. Quality and production manager Transportation/Trucking/Railroad ### "QMS, maybe we're there. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2026 Very positive experience,The team is always ready to listen to you and find possible solutions to improve the software. they improve quickly the request and The software gets better with every update. Pros all-in-one system for quality. Document, incoming control plans, Manufacturing control plans FMEAs, calibration etc. The support is great when we have doubts or issue. It is very easy to use, both for me who works with it daily and for company operators. Cons Migrating the documents wasn't easy, but that's the way it is with all new software. In my opinion, some features should be implemented to make it perfect. Some small issue with balloning the drawings. Switched from [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) No support. The company completely forgot about us, no updates, no feedback, then came the communication that everything had to be changed, increasing the cost by almost 50%. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wade J. Exec. Dir. Global Quality Defense & Space ### "QMS software change and upgrade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 Overall, we’ve had a really positive experience with 1Factory—it’s a huge upgrade from the QMS software we used before. I appreciate how easy they are to work with; the team is responsive, supportive, and genuinely great to have as a partner. The software offers a lot more capability than we’re used to. It has built-in features that help us monitor and improve our processes across the entire flow—from suppliers all the way through to customers. Pros I like that 1Factory is an all-in-one system—it ties together inspection, calibration, assembly, and APQP in one place. It’s given me a much clearer view of issues so I can spot them, track them, and measure them across every stage of production. Plus, it’s really easy to use and way more intuitive than the system we had before Cons At the beginning the hardest part was to import existing data and/or documents. However, since then 1Factory has worked with us to mitigate those difficulties and has improved this process. Specifically, the methods for incorporating documents has improved by 100%. Originally, we also had a loss of function in a few areas during our transition, but again 1Factory listened to our concerns, found wisdom in our requests and made software improvements. Switched from [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) They planned to increase the cost by 30% and could not meet FedRamp requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jake N. Quality Engineering Technician Machinery ### "My 1Factory Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 1Factory has made my job easier when it comes to creating inspection plans and gather data from the shop floor. I enjoy using this software and hope to use more of its features in the future to help my company grow. Pros Its very user friendly and customer service is excellent! The ability to pull data from computer-based gages automatically is huge for the inspection process. This saves us time and money from having to hand type in all of our data. Creating inspections plans is way easy than most of the other softwares we have used. All of our comments, questions, and concerns when using this software have been met with open minds and care by the customer service team. Cons Initially the leader lines for balloons didn't work all the time. The OCR didn't always distinguish between text/numeric properly. Switched from [Discuss.io](https://www.capterra.com/p/204049/Discuss-io/) This software did not do well in creating inspection plans Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151002/1factory/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MasterControl Quality Excellence vs 1factory](https://www.capterra.com/compare/148577-151002/MasterControl-vs-1factory)