# 1factory Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 1factory Software - reviews, pricing plans, popular comparisons to other Quality Management products and more.

Source: https://www.capterra.com/p/151002/1factory

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# 

 1factory Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

1factory

## What is 1factory?

1factory’s QMS software delivers 10X the capabilities at one-third the price of traditional quality management systems. 1factory combines lightning-fast performance with intuitive design that quality teams actually love using. Training is completed in hours instead of days and customers go live the same day. 1factory provides onboarding and training, and does not require expensive third-party customization. Migration is completed in days to weeks instead of months. 1factory delivers dramatic results: for example, VIDAR (an ITT Company) cut audit preparation time by 83%, while Fairview Machine went completely paperless within a few months and aced its audits. Over 500 manufacturers across 30+ countries trust 1Factory to simplify compliance, accelerate certification, and deliver continuous audit readiness.

## What is 1factory used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Calibration Management](https://www.capterra.com/calibration-management-software/)[Job Shop](https://www.capterra.com/job-shop-software/)

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$75

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 1factory

4.9 (43)

VS.

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$75

Per User, Per Month

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (43)

Ease Of Use

4.1 (525)

Value For Money

4.9 (35)

Value For Money

4.2 (427)

Customer Service

4.9 (41)

Customer Service

4.5 (490)

## 1factory alternatives

[4.6 (128)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

[4.3 (54)](https://www.capterra.com/p/147317/PropelPLM/reviews/)

Starting price

$73.00

Per User, Per Month

[4.4 (97)](https://www.capterra.com/p/135978/Arena-Quality/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (117)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/151002/1factory/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Corrective and Preventive Actions (CAPA)

4.9 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

Reporting/Analytics

4.9 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Defect Tracking

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Quality Control

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Ensure that quality requirements and standards are met across production processes

Compliance Management

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Access Controls/Permissions

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

1factory 51 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Material list of manufacturing parts and associated costs

Schedule the calibration of instrumentation and maintenance requirements

Track and monitor efficient handling of all changes/transitions

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Investigate and take action at root cause or error in processes to prevent recurring issues

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Digitally sign online documents

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Identify issues and deviations from specifications

Track the production of materials and items over certain periods or seasons

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Manage and control the security aspects of an organization's digital assets, resources, and operations

Track and assign specific serial numbers to products

Statistical methods to assist with and maintain quality control of processes

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Qualify, select, and monitor supply chain partners

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track and document the history, application, or location of an item or activity

Track employee/learner's progression through training programs

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.9 (38)

4.9

Based on 38 reviews

## Pricing

Value for money

4.9 (35)

[View pricing plan details](https://www.capterra.com/p/151002/1factory/pricing/)

Manufacturing Quality

$75.00

Per User,Per Month

It includes:

-   PDF Auto-Ballooning
-   Control Plans
-   First Article Inspections
-   AS9102
-   Work In-Process Inspection
-   Sampling Plans
-   Finished Goods Inspection
-   SPC, Western Electric Rules
-   Automated CMM Data Import
-   PPAP
-   Reports

Quality Management (QMS)

$30.00

Per User,Per Month

It includes:

-   Document Control
-   Authoring
-   Version Control
-   Approval Process Control
-   Access Control
-   Quality Matrix
-   Training Management
-   Complaints Management
-   Task Tracking
-   CAPA
-   Complaints

Supplier Quality

$50.00

Per User,Per Month

It includes:

-   Incoming Quality Control (IQC)
-   Supplier Lifecycle Management
-   Supplier Portal
-   Supplier First Articles
-   Supplier PPAPs
-   Supplier Inspections and Certs
-   Supplier Corrective Actions

Value for money

4.9 (35)

4.9

Based on 35 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (41)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (41)

4.9

Based on 41 reviews

## User reviews

Overall rating

4.9

Based on 43 reviews

Filter by rating

5(40)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MC

Michael C.

Quality Engineer

Aviation & Aerospace

### "1Factory - a welcomed application"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2025

1Factory is a relatively new application, so there are various opportunities for improvement, but the support staff is unbelievably good - very quick to respond to issues/suggestions. Very helpful.

Pros

Well designed, easy to use, quick/easy access to raw data downloads in each of the modules.

Cons

Not all data is available to download. Missing ability to Mass Update (for e.g., in instances of multiple variants of Supplier/Vendor Names). Very weak reporting options.

Alternatives considered

[SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

Reasons for choosing 1factory

Price, intuitive design, accommodated all our business needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2025

We welcome customer feedback and use it to actively improve the product as seen in the vast majority of reviews. However, we cannot act on fake “incentivized” reviews, where this site emails random people and asks for reviews in exchange for monetary compensation. There is no record of this person has ever signed up or used the 1factory system.

ML

Mouhamad L.

Director Of Manufacturing

Aviation & Aerospace

### "Best product available"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2024

Excellent experience. I was able to impress all my customers by showing off 1factory.

Pros

1Factory has everything you need. Everything is connected. The best part about 1Factory is the customer service. \[sensitive content hidden\] is always available for any question and he will respond within the hour and sometimes sets up a zoom meeting to explain and help.

Cons

Working with specific customers, we ran into an issue that our sampling plan is not available in 1factory. It's on the radar to be added in the future.

Switched from

[Discuss.io](https://www.capterra.com/p/204049/Discuss-io/)

It didn't have all we need. It was just ballooning and upload to net inspect.

Alternatives considered

[High QA](https://www.capterra.com/p/248001/High-QA-Inspection-Manager/)

Reasons for choosing 1factory

1factory is more user friendly. It checked all our boxes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FM

Ferdinand M.

Business Process Specialist

Mining & Metals

### "Comprehensive Quality Software that's easy to implement and use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2024

Pros

\- Comprehensive package that covers all aspects of a quality management system - Intuitive User Interface - Strong ballooning capabilities and fast CMM upload - Excellent customer support team and training material - SAAS allows for fast implementation and does not require software version management - Compatible with ITAR requirements through Gov cloud hosting and individual access right settings

Cons

Haven't encountered anything negative yet but will update if something comes up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tanya M.

President

Transportation/Trucking/Railroad

### "Brilliant, Thoughtful, Effective Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2023

Pros

We bought this software for the PPAP and FAI functionality. The all in one packaging and intuitive processing structure, paired with master controls and seamless automations, made our choice for 1factory a NO BRAINER. We have yet to explore all this software has to offer - I am confident it will solve many more problems as we integrate with all its incredible features.

Cons

Honestly, nothing. Anytime we ran into, or run into a snag, 1factory's customer service is on top of solutions. They always have the answer, and I see them using customer feedback to what appears to be monthly continuous improvements and innovative enhancements for what real users actually need, with (+ a fantastic website for simple learning and troubleshooting).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KahLeong C.

QMS Manager

Mechanical or Industrial Engineering

### "Solved our quality team needs and added value to our customers."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2023

Overall experience is 5 ⭐! Looking forward to more new features 😊

Pros

We wanted to improve one of our highly important process which is the new tooling full dimensional measurement process from ballooning the dimensions to measured data automation. 1factory PDF auto-ballooning and auto-uploading of CMM data solved our needs. Our customers were very satisfied as we are providing faster and more accurate reports. Our in-process inspection became more productive and efficient after using the QC Plan, Inspection and Analytics features. We had productivity gain of about 20% after using 1factory on our production quality control, eliminating use of paper-based data recording and human error in recording and data entry. Since all data is digitised, we've speed up the traceability time of historical data during customers and third parties audit. The historical data provided us a quick visual view of our manufacturing performance thus providing confidence and assurance to our customers. Customer service was prompt, patience and supportive in responding to our enquiries.We also like the continuous improvement and adding of features such as PPAP, Gage GR&R.One great delighters was the Chinese language subtitles training videos and the user interface. It's so thoughtful and it helped our users to learn and embrace the software with ease.

Cons

We were not familiar with some features and functions but the 1factory folks were always patience and supportive in helping us to learn and master them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Brad M.

Quality Manager

Plastics

### "1factory is a great tool to help aide manufacturing amd process control"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 28, 2023

Pros

Pros of 1factory include ease of use, intuitiveness, visual tools specifically with the SPC-related modules, and automation of gage tracking and CAPA

Cons

In some situations we'd hope for additional functionality of the software but in many of these instances, we're able to work with the 1factory development team to build in improvements for future software releases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PV

Prasanna V.

Quality Process Improvement Engineer

Aviation & Aerospace

### "Best Quality Management Software in the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2023

We started exploring 1 factory last year against 5 different competitor products of 1 factory, 1 factory stands out in all the aspects of our selection and one can straightaway jump into using this with very minimalistic training, the support / issue resolution is top notch with every issues resolved in less than a day or as per the commitment given by 1 factory team. As of now we have more than 1000 inspections going on with 1 factory flawlessly and this is saving us lot of time and money, I would definitely like to recommend 1 factory for any company planning to invest in Quality management solutions. Thanks to \[sensitive content hidden\] who helped us right from the demo till product launch.

Pros

Ease of use, Auto ballooning, AS9102 Features, Version control of Inspection Plans, CMM upload options, Custom template, what not..

Cons

Nothing as of now, Everything looks easy and best in the business, I would say No CONS for 1 factory.

Alternatives considered

[Ideagen Quality Control](https://www.capterra.com/p/210181/Ideagen-Quality-Control/)

Reasons for choosing 1factory

Ease of use, Value drivers for our business like FAI's, Inspection plan, Auto-Ballooning, Technical support and of course very cost effective.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HM

Harrison M.

Quality Engineer

Aviation & Aerospace

### "Great Quality Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2022

Overall, I am very happy the implementation of the 1Factory software. Our operators love the ease of use, and the fact that they no longer have to transfer CMM data by hand. I only wish our customers would also make the switch from the current data collection service that we are forced to use.

Pros

I have yet to see another software that comes close to the accuracy of the OCR when ballooning prints. The customer service is unparalleled. The 1Factory team demonstrates a willingness to actually listen to their customers, provide feedback, and they're dedicated to continuous improvement. It is very refreshing to finally deal with a software company that genuinely cares about their customers.

Cons

I do not have many complaints about this software. The only issue is the monumental task of changing all of our previous jobs/parts over to the new layout. Our company tends to do things a little differently and more complicated. Nonetheless, the extra time up front is proving to be worth the extra effort.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kody G.

Sr. Mechanical Engineer

Automotive

### "Game Changer for our Quality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2022

Overall quality improved shortly after using this software. And pulling data for ISO auditors has become much easier

Pros

The plans are very customizable. The analytics help gauge trends in tolerances. All records are stored in one central location. The more you use this software, the more useful features you will discover.

Cons

After you use this program, all other programs will feel subpar

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Matthew P.

Sr. Director of Operations

Medical Devices

### "Excellent system used for inspection and quality system information"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2022

Overall, I've had a fantastic working experience with 1factory and with the team. I've used this at two companies now and will take it with me wherever I go in the future.

Pros

Cloud based and easy to implement. We were able to roll this software out section by section, as needed. All teams have access to amazing information on material and device quality. It's excellent for tracking exceptions.

Cons

I would love for there to be signatures that adhere to FDA Part 11, but that hasn't slowed us down at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151002/1factory/reviews/)

Popular comparisons

[MasterControl Quality Excellence vs 1factory](https://www.capterra.com/compare/148577-151002/MasterControl-vs-1factory) 

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