---
title: "1factory Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about 1factory Software - reviews, pricing plans, popular comparisons to other Quality Management products and more."
source_url: "https://www.capterra.com/p/151002/1factory/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 1factory Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

1factory

## What is 1factory?

1factory’s QMS software delivers 10X the capabilities at one-third the price of traditional quality management systems. 1factory combines lightning-fast performance with intuitive design that quality teams actually love using. Training is completed in hours instead of days and customers go live the same day. 1factory provides onboarding and training, and does not require expensive third-party customization. Migration is completed in days to weeks instead of months. 1factory delivers dramatic results: for example, VIDAR (an ITT Company) cut audit preparation time by 83%, while Fairview Machine went completely paperless within a few months and aced its audits. Over 500 manufacturers across 30+ countries trust 1Factory to simplify compliance, accelerate certification, and deliver continuous audit readiness.

## What is 1factory used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Calibration Management](https://www.capterra.com/calibration-management-software/)[Job Shop](https://www.capterra.com/job-shop-software/)

Top alternative

Featured

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$75

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for 1factory?[Manage this product listing](https://www.g2.com/products/1factory/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 1factory

4.9 (56)

VS.

[4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$75

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (56)

Ease Of Use

4.1 (579)

Value For Money

4.9 (48)

Value For Money

4.2 (476)

Customer Service

4.9 (54)

Customer Service

4.5 (542)

## 1factory alternatives

[4.6 (68)](https://www.capterra.com/p/148633/Isolocity/reviews/)

Starting price

$220.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (63)](https://www.capterra.com/p/147317/PropelPLM/reviews/)

Starting price

$73.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (126)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/151002/1factory/alternatives/)

## FAQs about 1factory

Overview

### What problems does 1factory solve?

1factory solves paper-based, error-prone quality inspection workflows by automating CMM and gage data capture, drawing ballooning, inspection plans, and first-article reports. Real-time SPC, dashboards, and centralized records help quality managers, inspectors, production teams, and supplier quality teams identify out-of-tolerance trends, manage corrective actions, maintain traceability, and prepare audit documentation.

Answer based on 27 reviews

Overview

### Which roles and teams benefit most from 1factory?

1factory is most used by quality managers, quality engineers, and QA teams managing inspections, nonconformances, corrective actions, and ISO-aligned quality processes. Quality control inspectors and technicians record production checks, while supplier quality teams track vendor performance. Operations leaders and executives monitor quality trends, process improvement, and manufacturing compliance.

Answer based on 55 reviews

Overview

### What company size and industries is 1factory built for?

1factory is designed for small discrete product manufacturers, which represent 74% of reviewers, especially in Aviation & Aerospace at 20%. It also serves automotive and medical device manufacturers, each accounting for 9% of reviewers, plus semiconductor equipment, optics, defense, machining, injection molding, and industrial equipment organizations.

Answer based on 56 reviews

Features and Usability

### What are the key features of 1factory?

1factory includes quality management features centered on inspection plan creation, quality control, and real-time data collection. Core capabilities include Statistical Process Control, reporting and analytics, nonconformance tracking, and Corrective and Preventive Actions (CAPA). Data import/export supports CMM data uploads, while dashboards and customizable reports help teams monitor production trends and quality records.

Answer based on 27 reviews

Pricing

### How much does it cost and what fees or limitations are included?

1factory starts at $30 per user per month for the Quality Management (QMS) plan, with a 10-user minimum. Manufacturing Quality costs $75 per user per month for 5 users minimum, and Supplier Quality costs $50 per user per month for 25 users minimum. Reviewers call the pricing reasonable and competitive, though one noted budget limits on user count.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does 1factory offer?

1factory provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide self-paced tutorials.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does 1factory offer, and how do users rate the experience?

1factory offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users generally describe support as responsive and helpful, with questions often answered within a day and improvement requests addressed quickly. Reviewers also cite helpful training materials and attentive follow-up.

Answer based on 13 reviews

Features and Usability

### How easy is it to create inspection plans in 1factory?

1factory makes inspection plan creation fast and accessible through drawing-based workflows, reusable specifications, and clear data-entry steps. Quality managers and shop-floor inspectors value PDF ballooning, plan revisions, and links between inspection criteria and results. Teams moving from paper or older systems may need setup support to migrate existing instructions and records.

Answer based on 16 reviews

Continuous improvement

### How does 1factory improve over time?

1factory responds to customer feedback with regular product updates and discussions about requested features. Quality teams value the vendor’s willingness to address workflow gaps, improve document imports, and add functions that support changing processes. Some users still want more customization, reporting options, or direct connections to specialized measurement software.

Answer based on 17 reviews

## Features

AI summary

Based on 2,611 Quality Management reviews

Capterra data shows that buyers of Quality Management software rank the following features as their top priorities:

-   **Document Management** (**54%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

1factory supports all three features that reviewers rate most important: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product quality, and meet regulatory requirements, allowing teams to improve oversight and make day-to-day quality processes more efficient.

Document Management

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Quality Control

4.9 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Ensure that quality requirements and standards are met across production processes

Compliance Management

4.9 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Change Management

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor efficient handling of all changes/transitions

Corrective and Preventive Actions (CAPA)

4.9 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

Defect Tracking

4.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

1factory 51 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bills of Material: Material list of manufacturing parts and associated costs
- Calibration Management: Schedule the calibration of instrumentation and maintenance requirements
- Change Management: Track and monitor efficient handling of all changes/transitions
- Communications Management: Record and track all relevant internal and external communications
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Electronic Signature: Digitally sign online documents
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- Nonconformance Tracking: Identify issues and deviations from specifications
- Production Tracking: Track the production of materials and items over certain periods or seasons
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations
- Serial Number Tracking: Track and assign specific serial numbers to products
- Statistical Process Control: Statistical methods to assist with and maintain quality control of processes
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Traceability: Track and document the history, application, or location of an item or activity
- Training Management: Track employee/learner's progression through training programs
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

4.8 (51)

4.8

Based on 51 reviews

## Pricing

Value for money

4.9 (48)

[View pricing plan details](https://www.capterra.com/p/151002/1factory/pricing/)

Manufacturing Quality

$75.00

Per User,Per Month

It includes:

-   PDF Auto-Ballooning
-   Control Plans
-   First Article Inspections
-   AS9102
-   Work In-Process Inspection
-   Sampling Plans
-   Finished Goods Inspection
-   SPC, Western Electric Rules
-   Automated CMM Data Import
-   PPAP
-   Reports

Quality Management (QMS)

$30.00

Per User,Per Month

It includes:

-   Approval Process Control
-   Document Control
-   Quality Matrix
-   Training Management
-   CAPA
-   Complaints
-   Authoring
-   Version Control
-   Access Control
-   Complaints Management
-   Task Tracking

Supplier Quality

$50.00

Per User,Per Month

It includes:

-   Supplier Inspections and Certs
-   Supplier Portal
-   Supplier Lifecycle Management
-   Incoming Quality Control (IQC)
-   Supplier Corrective Actions
-   Supplier PPAPs
-   Supplier First Articles

Value for money

4.9 (48)

4.9

Based on 48 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (54)

4.9

Based on 54 reviews

## User reviews

Overall rating

4.9

Based on 56 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(53)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Concepteur Développeur d'application

Used the software for: I used a free trial

### "Utilisation a l’essai"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2026

Pros

pour un essais que j’ai utiliser 1factory je pense que pour un besoin particulier il peut répondre a tout les besoin .

Cons

peut être en utilisant plus long temps il peut y avoir de probleme pour la suite sinon pour moment je suis a l’essai

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Quality Technician

Used the software for: 1-3 years

### "1F: A Real Lifesaver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2026

I’ve been very satisfied with both the product and the support we’ve received; especially during the initial set up!

Pros

I like having all our data for multiple products in one location. It has been very easy to learn and use.

Cons

I haven’t had any trouble with it. Prior to 1F we relied mostly on Excel spreadsheets which were being used far beyond their intended purpose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Project Manager

Used the software for: Less than 1 year

### "1Factory Ballooning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 14, 2026

Pros

Ballooning drawings is very easy. Most things are auto captured and the rest is easy to input. Uploading the pdf and then using the excel to edit is helpful.

Cons

There isn’t much I don’t like about 1Factory. It is a very solid QMS management tool. Most users here say only good things about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Process Engineer

Used the software for: Less than 1 year

### "1Factory is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 12, 2026

Pros

I like how easy it is to submit NCRS. It is much better than the old system. It is also very modifiable.

Cons

I don’t like how we need an email to use 1Factory. Some operators are unable to have an account because they don’t have email accounts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Quality Engineer

Used the software for: 1-3 years

### "1Factory Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 12, 2026

Overall experience is very good! It has really helped our NCR process and management. Also, the customer service is very helpful when there are issues or questions.

Pros

The ease of use. It is very user friendly. Operators are able to use it with minimal training. Integration with existing programs is pretty seamless also.

Cons

that the modules aren’t relational. Also that the users are tied to emails instead of usernames. It’s difficult to get emails for all the operators in order to have an account.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Quality Analyst

Used the software for: 3-5 years

### "Definitely would recommend 1factory. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 9, 2026

It's been a great tool to use and makes our quality control operations run much smoother. And any questions or issues we may have run into the support team has been prompt and ready to assist.

Pros

It is very well thought out and covers all our needs, plus it's very user friendly. The usage of transferring data is intuitive.

Cons

Only con for me is the cost, we are limited to the amount of users we can afford with our budget, I wish I could have my whole organization on 1factory.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Quality Manager

Used the software for: 1-3 years

### "Happy to be a 1Factory customer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 5, 2026

Overall, the software and support from 1Factory have been a great value for the money. I would highly recommend 1Factory to other manufacturing companies.

Pros

The software is easy to use and navigate through. You can tell it was designed by people who worked in quality systems.

Cons

Their customer support for the most part has been above average, but I have a support ticket that has been carried on for a long time. The engineering support team hasn't reach out for information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Quality Manager

Used the software for: 3-5 years

### "Best QMS decision I ever made"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2026

I have been working with 1Facotry for aver 2 years, and the experience has been a complete delight. i came into my current company needed a support system to help with our Quality Management system. I came across 1facotry and was intrigued the the reasonable pricing, and once we started the onboarding process, I had clear and constant communication through the entire Implementation process. As my company continues to grow I feel relieved to have the expert support and backing of the 1Factory team.

Pros

The speed in which i was able to implement the software throughout our manufacturing facility was extremely fast and easy. The 1factory team is very responsive and I appreciate how they take into consideration any comments or needs that will better help my facility operate their system. The Cost for this service is very competitive and offers the best bang for your buck.

Cons

Since the system is always evolving and taking recommendations. There may be some features that are not available right now, but I know with time more features will be included.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Quality and production manager

Used the software for: Less than 1 year

### "QMS, maybe we're there. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 15, 2026

Very positive experience,The team is always ready to listen to you and find possible solutions to improve the software. they improve quickly the request and The software gets better with every update.

Pros

all-in-one system for quality. Document, incoming control plans, Manufacturing control plans FMEAs, calibration etc. The support is great when we have doubts or issue. It is very easy to use, both for me who works with it daily and for company operators.

Cons

Migrating the documents wasn't easy, but that's the way it is with all new software. In my opinion, some features should be implemented to make it perfect. Some small issue with balloning the drawings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Exec. Dir. Global Quality

Used the software for: Less than 1 year

### "QMS software change and upgrade"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2026

Overall, we’ve had a really positive experience with 1Factory—it’s a huge upgrade from the QMS software we used before. I appreciate how easy they are to work with; the team is responsive, supportive, and genuinely great to have as a partner. The software offers a lot more capability than we’re used to. It has built-in features that help us monitor and improve our processes across the entire flow—from suppliers all the way through to customers.

Pros

I like that 1Factory is an all-in-one system—it ties together inspection, calibration, assembly, and APQP in one place. It’s given me a much clearer view of issues so I can spot them, track them, and measure them across every stage of production. Plus, it’s really easy to use and way more intuitive than the system we had before

Cons

At the beginning the hardest part was to import existing data and/or documents. However, since then 1Factory has worked with us to mitigate those difficulties and has improved this process. Specifically, the methods for incorporating documents has improved by 100%. Originally, we also had a loss of function in a few areas during our transition, but again 1Factory listened to our concerns, found wisdom in our requests and made software improvements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151002/1factory/reviews/)

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Popular comparisons

[MasterControl Quality Excellence vs 1factory](https://www.capterra.com/compare/148577-151002/MasterControl-vs-1factory)