# VetlinkPRO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VetlinkPRO Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/150969/VETLINKSQL

---

# 

 VetlinkPRO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VetlinkPRO

## What is VetlinkPRO?

VetlinkPRO is a leading Veterinary Practice & Revenue Management Software designed to streamline your clinic’s operations. Simplify appointment scheduling, client communication, and medical record management with our all-in-one solution. VetlinkPRO integrates seamlessly with diagnostic equipment and lab services, ensuring precise patient care. Enhance your practice’s financial health with automated billing, real-time invoicing, and integrated payment processing. VetlinkPay offers same day/next day settlements and surcharging options. Gain valuable insights from our intuitive analytics dashboard to improve efficiency and revenue. VetlinkPRO features a user-friendly interface and customisable workflows tailored to your clinic’s needs. Our dedicated support team ensures smooth operations, allowing you to focus on providing excellent veterinary care. Transform your practice with VetlinkPRO – the ultimate software for veterinary practice and revenue management.

## What is VetlinkPRO used for?

[Veterinary](https://www.capterra.com/veterinary-software/)[Horse](https://www.capterra.com/horse-software/)[Kennel](https://www.capterra.com/kennel-software/)

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

NZ$150

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## VetlinkPRO alternatives

Highest Rated

[5.0 (61)](https://www.capterra.com/p/150536/Pet-Manager/reviews/)

Starting price

$45.00

Per User, Per Month

[4.7 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting price

$79.00

Per User, Per Month

[4.9 (59)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

[4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting price

$95.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Billing & Invoicing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Client Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Confirmations/Reminders

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Inventory Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Patient Records Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

VetlinkPRO 69 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A repository of information about animals in an organization's care

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Manage relationships with customers and address customer concerns

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

A list of events with their respective dates

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Information, data and reports that are being tracked over time

A repository of information about horses in an organization's care

Tracks expenses, feeding schedules, and overall horse health

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Records of patients' medical history

Access software remotely via mobile devices

Manage and support multiple locations

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Enables pharmacists to process single or multiple prescriptions simultaneously

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.7 (39)

4.7

Based on 39 reviews

## Pricing

Value for money

4.7 (38)

Free Trial

Basic

NZ$150.00

Per Month

Value for money

4.7 (38)

4.7

Based on 38 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Flow](https://www.capterra.com/p/150388/Flow/)[

SmartFlow](https://www.capterra.com/p/130402/Smart-Flow-Sheet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (43)

4.9

Based on 43 reviews

## User reviews

Overall rating

4.8

Based on 43 reviews

Filter by rating

5(33)

4(10)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MS

Muhammed S.

Medical director of aman veterinary clinic

Veterinary

### "I’m very like the VetlinkPro software and professional technical support team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2023

Pros

Covers all requirements of veterinary clinics and hospitals

Cons

Just need little enhancement for filelink app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GH

Greg H.

Managing Director

Veterinary

### "Upgraded to VetLinkSQL Cloud "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2020

Pros

Energy Vets recently upgraded to VetLinkSQL Cloud from having an onsite server since installation. The transition was organised after hours and was very smooth with just minor tweaks required the following day. We also noticed an immediate improvement in the speed of the application and are very happy with the change.

Cons

We should have migrated to the Cloud sooner

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kirsten B.

Practice Manager

Veterinary

### "Simple and easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2020

'

Pros

I find VETLINKSQL to be very easy to use despite not having had any formal training on it yet. Whenever I do have a question, the help desk staff are always available and happy to help. Recently, \[SENSITIVE CONTENT HIDDEN\], visited our clinic to introduce a new staff member and while here he took some time to show me several features I wasn't aware of that have saved me valuable time and reduced mine and our staff's workload considerably. Thanks \[SENSITIVE CONTENT HIDDEN\]!'

Cons

Whenever there are upgrades, as one of the first clinics to trial the newer version, we sometimes get frustrated with the little issues that might pop up - however, this is to be expected with any upgrade trial and the helpdesk team work quickly to resolve them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Bronwen B.

Owner and Head Veterinarian

Veterinary

### "Software that fulfills multpile requirements"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2020

Really good customer service; training was great; responsive and courteous;

Pros

Ready to use on day1; Cloud-based so I can access anywhere; Online booking option; Mobile App for when no signal available; Bulk emailers and reminders; easy to send histories; multiple additional features that I am still learning about!

Cons

Was not able to use on my MacBook, however that was due for an upgrade at the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Danae D.

Practice Manager

Veterinary

### "VetLinkSQL Online Booking System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2019

The VetLinkSQL online booking system has integrated so seamlessly into our daily appointment scheduling. More than 100 of our consultations per month are booked online. The easy, user friendly format and convenience of around the clock appointment requests both increases our level of client service, and reduces the volume of phone calls through our reception. Overall, I think the online booking system created by VetLinkSQL has been one of their best additions.

Pros

Very innovative company that comes up with new and exciting features all the time. Excellent customer support!

Cons

Not a lot to complain about. Would love to see more training webinars.

Switched from

[RxWorks](https://www.capterra.com/p/10010759/RxWorks/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nicholas P.

Veterinarian/Director

Veterinary

### "Amazing service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2019

As with most hospitals, we were always busy and were taking our time to move to the cloud with VetLinkSQL. Then it happened. Our server crashed with multiple drive failures, and our tech was out of options. We sent a single SOS email to CFL and they immediately fired up a cloud server, transferred our database that they always backed up for us in their cloud, and had 10 users up and running before the end of day! Honestly amazing service and such an incredible relief to be back up and running so quickly! This is why we have stayed with VetLinkSQL all these years. Thank you rep team, we appreciate your response to “Disaster Recovery” and give it 6 stars!

Pros

Extremely easy to use with a huge number of features and numerous third party integrations. Their helpdesk is fantastic. What we really like is continual innovation that assists our business to streamline our processes.

Cons

Not much to report as they are really responsive if and when we do have a problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PW

Peter W.

vet

Veterinary

### "Inhouse Sever Crashed "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 4, 2019

“Just amazed as how quickly and smoothly I got moved to the cloud! You wouldn't believe it but one of my in-house server RAID hard drive died on a Thursday, so I ordered a replacement (HP drives are not cheap) and before it even arrived the second RAID hard failed the very next day - Friday! I called up VetLinkSQL and they were able to fire up their cloud server, configure it, and get us up and running in their cloud, with our complete database by the next day (Saturday). The whole system is running so smoothly we can’t even tell the difference, except that we will never have to purchase a server again or worry about failing drives. Added bonus is that no VPN and so on to access from home or my phone!

Pros

Intuitive for users! and easy to transition across to the cloud!!

Cons

not much , VetlinkSQL staff were great to work with and VERY accommodating!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Debra C.

Practice Manager

Veterinary

### "Vetlink SQL "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2018

We moved to VetlinkSQL 4 years ago after using another product which was outdated and clunky. Very happy with the decision and the support we receive. The software is evolving with new features each year that keep up with changing technology and changing business needs.

Pros

This software is relatively easy to learn to use and its colour coding helps with the visuals without having to search for appointment status. All the tasks you need are available.

Cons

Searching for specific types of records can be difficult to work out. But this is a more complex task anyway. Adding a staff member for a day not already in their roster doesn’t bring in double-booking function.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Scott M.

Senior Veterinarian

Veterinary

### "Smooth migration to cloud hosted VetLinkSQL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2018

I would recommend that you move to the CFL cloud environment as soon as your server gets close to warranty. For multi-branch clinics, just do it now, and get rid of those Spark VPN bills. It's also great not having to apply updates all the time & if you need to increase the performance of the cloud server due to changing demands it only takes minutes, not hours.

Pros

At Rappaw we have five very busy clinics with 29 terminals. We used to run a central server for VetLinkSQL and a PACS Server for digital x-ray image backup at our main branch. As our servers got older and required replacement we were advised to look at cloud options. The CFL team assisted us to migrate to their Amazon cloud environment, and honestly, it was smoother than we had anticipated. In addition to VetLinkSQL, we also saw it as a good opportunity to move our PACS Server with all our digital DICOM images to the cloud with fully automated backups! Since migrating to the cloud hosted version of VetLinkSQL, we have very happy branch clinics who report an increase in speed – that’s because they now connect directly to the cloud, instead of via a slow Spark VPN (Virtual Private Network) to our own local server. As we are running an open source PACS server (Conquest), I was pleased how easy it was to migrate all the images and PACS software to the cloud too. Everything runs very smoothly and the migration experience went very well. CFL were great doing all the data migration & setup online. The new routers & direct cloud connection via UFB (Ultra-Fast Broadband) meant that we could move away from the expensive, outdated Spark VPN we were previously using. We just had to connect the Computers, Thin clients, Tablets, and Printers to the internet & it all worked amazingly well.

Cons

None at present time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BI

Bofu I.

MR

### "One of the best veterinary management software on the market"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 2, 2018

Pros

POS integration and the ability to notify your clients via SMS and email. Being cloud hosted is a plus for those who require more flexibility.

Cons

Spell-checker can be improved and the color scheme can be updated with more brighter ones. All the rest is customizable with some work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/150969/VETLINKSQL/reviews/)

Popular comparisons

[Pet Manager vs VetlinkPRO](https://www.capterra.com/compare/150536-150969/Pet-Manager-vs-VETLINKSQL)

[BusyPaws vs VetlinkPRO](https://www.capterra.com/compare/150969-231681/VETLINKSQL-vs-BusyPaws) 

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