# greytHR Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of greytHR Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of greytHR Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/150850/greytHR

---

# 

 greytHR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 9, 2025

Written byEmilie Audubert

Emilie Audubert

Content Analyst

Emilie is an expert in the human resources field, with a particular interest in digital tools to help human resources professionals streamline their day-to-day processes. Emilie’s research encompasses a wide array of topics, from the latest tr...

[See bio & all articles](https://www.capterra.com/resources/author/emilie-audubert/)

Content Analyst

Edited byMehar Luthra

Mehar Luthra

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade...

[See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Written by [Emilie Audubert](https://www.capterra.com/resources/author/emilie-audubert/)

Content Analyst

Emilie is an expert in the human resources field, with a particular interest in digital tools to help human resources professionals streamline their day-to-day processes. Emilie’s research encompasses a wide array of topics, from the latest trends in talent management to innovative strategies for enhancing employee engagement.

Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

greytHR

greytHR Overview:

### Key takeaways

Insights from verified Capterra reviews

greytHR is an HR and payroll platform built for small businesses managing employee records, attendance, and compliance. Buyers value its reliable payroll automation and quick onboarding. Advanced features like facial recognition and geo-tagged attendance support evolving workforce needs, though some users mention limited customization and a dated interface design.

### Our verdict

It offers a structured approach to HR and payroll that suits small and midsize businesses (SMBs) aiming to reduce manual oversight and improve compliance. Its strength lies in simplifying recurring tasks like salary processing and attendance tracking. While the interface may feel dated and customization is limited, the platform’s steady updates and flat-rate pricing make it a predictable, low-friction option for operational consistency.

Overall rating

Based on 295 user reviews

Reviews sentiment

Positive

88%

Neutral

8%

Negative

3%

Pros & cons

Intuitive and accessible interface

Extensive and practical feature set

Frequent technical glitches and delays

Starting price

$50

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for greytHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.greythr.com&name=greytHR)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### greytHR

4.3 (295)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$50

Flat Rate, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (295)

Ease Of Use

4.8 (4,263)

Value For Money

4.3 (283)

Value For Money

4.7 (3,915)

Customer Service

4.2 (283)

Customer Service

4.7 (4,017)

## greytHR alternatives

While greytHR supports core HR tasks like payroll and leave tracking, teams needing deeper customization, stronger direct deposit integrations, or a more modern interface may want to explore other solutions that better align with their operational priorities.

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/150850/greytHR/alternatives/)

## Who uses greytHR?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible interface

95% positive reviews out of 80

Most users report ease of use, highlighting straightforward navigation and minimal training for daily HR operations.

swapna P

Accountant, 11 - 50 employees.

"Clean, user-friendly interface that makes daily tasks straightforward."

Frequent technical glitches and delays

82% negative reviews out of 33

Most users comment bugs and issues cause slowdowns, crashes, and unreliable performance, disrupting regular HR activities.

Vignesh C

Lead, 501 - 1,000 employees.

"App sometimes does not work, Bug fixes to be done on APP"

Extensive and practical feature set

88% positive reviews out of 33

Most reviewers find the features broad, useful, and easily accessible, supporting various HR functions effectively.

Comprehensive HR automation platform

100% positive reviews out of 23

Most reviewers describe HR management as streamlined, efficient, and transparent, supporting diverse HR tasks seamlessly.

Dominic R

Regional Head, 11 - 50 employees.

"HR procedures run more smoothly thanks to the automation features, which also save time and minimize errors."

## greytHR's interface

The interface is described as simple and functional, with quick access to payroll, attendance, and leave tools. However, reviewers often mention that the visual design feels outdated and not optimized for modern screens, which can affect first impressions and slow down navigation for new users.

2+

Emilie Audubert

Content Analyst

greytHR’s interface supports fast onboarding, especially for payroll and attendance tasks. Reviewers highlight that even non-HR staff can navigate core modules after minimal training, making it a practical choice for teams with limited technical support.

Ease of Use

4.3 (295)

4.3

Based on 295 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Emilie Audubert

Content Analyst

These top-rated features focus on simplifying payroll and employee data management. Together, they reduce administrative overhead, speed up compliance tasks, and give HR teams more control over routine operations without needing deep technical expertise.

Features

4.2 (295)

4.2

Based on 295 reviews

These greytHR features were rated highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Payroll management

4.2 (165)

165 reviewers rated this feature

Automates salary processing, bonuses, and compliance tasks like ESI, EPF, and tax filings. You’ll reduce manual effort and improve accuracy, even if your team includes non-HR staff with minimal training.

Employee profiles

4.2 (35)

35 reviewers rated this feature

Centralizes employee data—such as personal details, emergency contacts, and performance records—into a secure, cloud-based system. This supports onboarding and reporting, though your team may want better search and analytics.

Employee database

4.1 (126)

126 reviewers rated this feature

Manage and update employee records efficiently, including bulk uploads via Excel. While the system is valued for accessibility, there’s room to improve data extraction and manager-employee linkage.

Payroll reporting

4.1 (105)

105 reviewers rated this feature

Generate detailed summaries of compensation, deductions, and taxes. You’ll find it useful for audits and budgeting, with customizable reports and automated calculations that save time.

Vacation/leave tracking

4.1 (69)

69 reviewers rated this feature

Tracks leave balances and approvals in real time, aiding payroll accuracy and planning. Managers and employees find the dashboard easy to use, though better comp-off tracking and admin notifications are requested.

Data import/export

3.9 (23)

23 reviewers rated this feature

Allows your HR team to upload and manage employee records in bulk, typically via Excel. While convenient for onboarding and updates, some limitations exist in data accessibility and search/reporting tools.

Performance management

0 reviewers rated this feature

Enables 360° feedback between reportees and managers, helping HR teams conduct structured reviews and track employee development over time. This feature supports continuous performance tracking and goal alignment across departments.

Visage

0 reviewers rated this feature

Uses AI-powered facial recognition to mark attendance, reducing manual errors and improving security. Employees can check in using biometric verification, which helps companies maintain accurate records and prevent proxy attendance.

GeoMark+

0 reviewers rated this feature

Tracks attendance using map-based location tagging, allowing businesses to verify employee presence at designated sites. This is especially useful for distributed teams or field staff, offering real-time visibility into attendance patterns.

Alumni portal

0 reviewers rated this feature

Provides former employees with secure access to payslips, Form 16, IT statements, and exit letters. It reduces HR workload and ensures compliance by maintaining post-exit document availability without manual intervention.

Late login capture

0 reviewers rated this feature

Tracks delayed logins and extended work hours to improve visibility into attendance anomalies. This helps HR teams monitor punctuality and overtime trends more accurately. (Updated in August 2025)

GeoMark+ split shift support

0 reviewers rated this feature

Adds compatibility for split shifts in location-based attendance tracking, allowing businesses with flexible schedules to maintain more accurate records. (Updated in August 2025)

Attendance regularization

0 reviewers rated this feature

Enables employees to request corrections for missed or incorrect attendance entries, streamlining HR workflows and reducing manual follow-ups. (Updated in July 2025)

Payroll input validation

0 reviewers rated this feature

Introduces automated checks to flag missing or inconsistent data before payroll runs, helping prevent errors and ensuring smoother processing. (Updated in June 2025)

All key features (91)

Manage and track employee attendance

75.00% of 4 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

40.00% of 25 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

33.33% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

100.00% of 2 reviewers that rated this feature as important or highly important

Provides former employees with secure access to payslips, Form 16, IT statements, and exit letters. It reduces HR workload and ensures compliance by maintaining post-exit document availability without manual intervention.

0 reviewers rated this feature

Application programming interface that allows for integration with other systems/databases

50.00% of 2 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

66.67% of 12 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

0.00% of 2 reviewers that rated this feature as important or highly important

Manage attendance for classes, shifts, meetings, or events

100.00% of 14 reviewers that rated this feature as important or highly important

Enables employees to request corrections for missed or incorrect attendance entries, streamlining HR workflows and reducing manual follow-ups. (Updated in July 2025)

0 reviewers rated this feature

Track the attendance of specific individuals or groups

16.67% of 6 reviewers that rated this feature as important or highly important

Use a dashboard to view benefits that are selected by employees or offered by employers

0% of 0 reviewers...

Record employee's benefit plans and selections throughout career progression

47.62% of 21 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

0% of 0 reviewers...

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

0% of 0 reviewers...

Proactive search for potential hires to fill current and future job openings and build talent pipelines

0% of 0 reviewers...

Record interactions, notes, and developments with candidates

0% of 0 reviewers...

Provides a channel for team members to share media files, communicate, and work together

0% of 0 reviewers...

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

84.21% of 19 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

0% of 0 reviewers...

Add customized logos and colors to align with company branding

50.00% of 2 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

78.57% of 14 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

100.00% of 1 reviewers that rated this feature as important or highly important

Allows your HR team to upload and manage employee records in bulk, typically via Excel. While convenient for onboarding and updates, some limitations exist in data accessibility and search/reporting tools.

23 reviewers rated this feature

Protect sensitive data for digital privacy

0% of 0 reviewers...

Determine what amounts employees should contribute towards their benefits from each paycheck

0% of 0 reviewers...

Digitally deposit correct payroll amounts into individual employee's bank accounts

24.53% of 53 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

38.89% of 18 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

50.00% of 4 reviewers that rated this feature as important or highly important

Digital forms that are shared and accessed online

0% of 0 reviewers...

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and update employee records efficiently, including bulk uploads via Excel. While the system is valued for accessibility, there’s room to improve data extraction and manager-employee linkage.

126 reviewers rated this feature

Tools to improve and measure employee satisfaction and involvement

0% of 0 reviewers...

Create and share a new employee handbook with helpful information

40.00% of 5 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

54.55% of 11 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

43.75% of 16 reviewers that rated this feature as important or highly important

Online portal where employees can access and track their own information

90.00% of 10 reviewers that rated this feature as important or highly important

Centralizes employee data—such as personal details, emergency contacts, and performance records—into a secure, cloud-based system. This supports onboarding and reporting, though your team may want better search and analytics.

35 reviewers rated this feature

Assign working shifts or tasks to employees based on their availability

50.00% of 8 reviewers that rated this feature as important or highly important

Gateway through which employees can access the system

0.00% of 1 reviewers that rated this feature as important or highly important

Designed for small businesses

0% of 0 reviewers...

Tracks attendance using map-based location tagging, allowing businesses to verify employee presence at designated sites. This is especially useful for distributed teams or field staff, offering real-time visibility into attendance patterns.

0 reviewers rated this feature

Adds compatibility for split shifts in location-based attendance tracking, allowing businesses with flexible schedules to maintain more accurate records. (Updated in August 2025)

0 reviewers rated this feature

Allows employees to set and manage work or career related goals

0% of 0 reviewers...

Establish measurable goals and objectives and track their progress over a specific period of time

0% of 0 reviewers...

Automates core HR functions such as talent management, employee evaluation and learning management

57.45% of 47 reviewers that rated this feature as important or highly important

Create and track interviews with a reminder system

0% of 0 reviewers...

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

0% of 0 reviewers...

Tracks delayed logins and extended work hours to improve visibility into attendance anomalies. This helps HR teams monitor punctuality and overtime trends more accurately. (Updated in August 2025)

0 reviewers rated this feature

Create and manage leave policies including multiple policies per department, branch, shift, region, etc.

40.00% of 5 reviewers that rated this feature as important or highly important

Manage and track employee attendance

58.62% of 29 reviewers that rated this feature as important or highly important

Access the system via a mobile application

16.67% of 6 reviewers that rated this feature as important or highly important

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

0% of 0 reviewers...

Pay employees in multiple states with correct tax deduction amounts in each

42.86% of 7 reviewers that rated this feature as important or highly important

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

0% of 0 reviewers...

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

44.44% of 27 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

0% of 0 reviewers...

Create orientation programs for new employees or students

0% of 0 reviewers...

Manage and record overtime hours for hourly employees

100.00% of 2 reviewers that rated this feature as important or highly important

Introduces automated checks to flag missing or inconsistent data before payroll runs, helping prevent errors and ensuring smoother processing. (Updated in June 2025)

0 reviewers rated this feature

Automates salary processing, bonuses, and compliance tasks like ESI, EPF, and tax filings. You’ll reduce manual effort and improve accuracy, even if your team includes non-HR staff with minimal training.

165 reviewers rated this feature

Generate detailed summaries of compensation, deductions, and taxes. You’ll find it useful for audits and budgeting, with customizable reports and automated calculations that save time.

105 reviewers rated this feature

Enables 360° feedback between reportees and managers, helping HR teams conduct structured reviews and track employee development over time. This feature supports continuous performance tracking and goal alignment across departments.

0 reviewers rated this feature

Create, fill out, and send performance reviews to individual employees

0% of 0 reviewers...

Receive data and information in real time

0.00% of 3 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

75.00% of 8 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

0% of 0 reviewers...

Tools to find, assess, and hire suitable candidates for a job within an organization

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

57.14% of 7 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

85.71% of 14 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

65.52% of 29 reviewers that rated this feature as important or highly important

Set & manage permission levels based on user roles and restrict access to only authorized individuals

71.43% of 7 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

54.55% of 55 reviewers that rated this feature as important or highly important

Track and manage sick leave time

61.54% of 13 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

0% of 0 reviewers...

Create, manage and track all task activities and progression

75.00% of 4 reviewers that rated this feature as important or highly important

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

0% of 0 reviewers...

GreytHR offers automated tax calculations and compliance, saving you time and reducing errors. Users think the auto-calculation of TDS and tax declarations is valuable, and appreciate reminders for deadlines, but some say the interface could be more user-friendly and direct PF/ESI payments are missing.

59.80% of 102 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

25.00% of 4 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

64.58% of 48 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

45.83% of 48 reviewers that rated this feature as important or highly important

Tools that allow employees to request/schedule time off

44.00% of 25 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

42.86% of 28 reviewers that rated this feature as important or highly important

Tracks leave balances and approvals in real time, aiding payroll accuracy and planning. Managers and employees find the dashboard easy to use, though better comp-off tracking and admin notifications are requested.

69 reviewers rated this feature

Uses AI-powered facial recognition to mark attendance, reducing manual errors and improving security. Employees can check in using biometric verification, which helps companies maintain accurate records and prevent proxy attendance.

0 reviewers rated this feature

Automatically subtract garnishments from wages

0% of 0 reviewers...

Create, design and manage workflows for repetitive tasks

0.00% of 2 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Emilie Audubert

Content Analyst

These top-rated features focus on simplifying payroll and employee data management. Together, they reduce administrative overhead, speed up compliance tasks, and give HR teams more control over routine operations without needing deep technical expertise.

Features

4.2 (295)

4.2

Based on 295 reviews

## Pricing

Value for money

4.3 (283)

greytHR’s Starter plan is free for up to 25 employees. The Essential plan starts at $50 per month, Growth at $60, and Enterprise at $80, all flat-rate monthly fees. Compared to the average SMB HR budget of $74 per user, per month, greytHR’s pricing is lower and scales predictably with feature needs.

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/150850/greytHR/pricing/)

Starter GCC

$0.00

It includes:

-   Core HR
-   Leave Management
-   Attendance Management
-   Payroll
-   Employee Portal
-   Employee Self-Onboarding
-   Onboarding Support
-   Tasks and Checklists
-   Mobile App
-   Compliance

Essential GCC

$50.00

Flat Rate,Per Month

It includes:

-   Core HR
-   Leave Management
-   Onboarding Support
-   Payroll
-   Tasks and Checklists
-   Employee Workflows for Process Automation
-   Mobile App
-   AI-Powered Chatbot
-   Access & User Management
-   Compliance

Growth GCC

$60.00

Flat Rate,Per Month

It includes:

-   Attendance Management
-   Core HR
-   Employee Portal
-   Employee Self-Onboarding
-   General Features
-   Leave Management
-   Onboarding Support
-   Paynow
-   Payroll
-   Tasks and Checklists
-   Compliance
-   Extensive Excel import & Export Facility
-   Access & User Management
-   AI-Powered Chatbot
-   Advanced Analytics & Reporting
-   Automated Checklists for Task Management
-   Mobile App
-   Comprehensive Employee Exit Management
-   Employee Workflows for Process Automation

Enterprise GCC

$80.00

Flat Rate,Per Month

It includes:

-   Attendance Management
-   Core HR
-   Employee Portal
-   Employee Self-Onboarding
-   Enterprise Features
-   Expense Claims Management
-   General Features
-   Leave Management
-   Multi-Company Support
-   Onboarding Support
-   Paynow
-   Payroll
-   Tasks and Checklists
-   Employee Workflows for Process Automation
-   Mobile App
-   Compliance
-   Comprehensive Employee Exit Management
-   Automated Checklists for Task Management
-   Advanced Analytics & Reporting
-   AI-Powered Chatbot
-   Access & User Management
-   Extensive Excel import & Export Facility
-   Business Expense Claims Management
-   Group Company Support
-   Single Sign-on (SAML)
-   REST API access

Value for money

4.3 (283)

4.3

Based on 283 reviews

## Integrations

It connects with accounting, finance, and HR tools through a mix of native and third-party links. These integrations support payroll automation, tax filing, and attendance tracking, helping SMBs reduce manual work and improve data accuracy.

Popular integrations

[

Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[

Zoho People](https://www.capterra.com/p/110931/Zoho-People/)

Emilie Audubert

Content Analyst

Integrating greytHR with accounting and payroll systems helps your finance lead cut down on manual journal entries, while your HR team benefits from faster attendance validation and streamlined tax reporting across platforms.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (283)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (283)

4.2

Based on 283 reviews

## User reviews

Overall rating

4.3

Based on 295 reviews

Filter by rating

5(141)

4(119)

3(25)

2(7)

1(3)

Mentioned topic

Sorted by most recent

YK

Yatindra Kartheek P.

VP-Human Resources

Information Technology and Services

### "Greythr Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 19, 2026

User friendly and highly recommended for mid size orgs. You need not spend too much money forbHRMS portal.

Pros

User Friendly and also employer and employee logins are easy to use. For payroll this is highly recommend.

Cons

Compliance reports need to be improved, so that we can submit to our clients directly all the reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2026

Apprciate your effort in sharing a review. Please share specifics about the requirement via ticket or reviews@greythr.com so that the concerned team will explore further and attempt to fix it or provide you enhanced service. Thank you

VN

Veena N.

HR Manager

Information Technology and Services

### "A Value For Money HRMS "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 7, 2025

We are having a good experience so far, . Modules are very easy to use and navigations are smooth and simple . System is easy understandable to employees as well as admins .

Pros

Interface is user friendly and UI is engaging . Supporting videos and Bella is really useful. Page navigations are smooth and quick. All reports are available in simple steps .

Cons

Customer support . For employee information and leave modules the support is quick and correct, but when its payroll module, many of the support agent not trying to understand the real concern or they dont have a clear idea about the payroll rules. Many uploads to be done from backend, if its available for admins, tickets can be reduced .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sr. Executive - People and Culture

Real Estate

### "The GreytHR."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

August 6, 2025

The experience was satisfactory, meeting basic needs. While not exceptional, it shows that satisfaction can outweigh perfection.

Pros

I have been using GreytHR for almost two years. The only aspect I appreciate about GreytHR is its user-friendly interface, which is quite self-explanatory.

Cons

I want to highlight a few cons here: 1. No dedicated CS personnel, you have to raise a query at a common desk email ID, and every time there's someone new addressing the issue. 2. GreytHR makes changes in the functionality of the app anytime without any notification. 3. A lot of errors while running payroll. 4. Many limitations in GreytHR ESS & PMS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

sunitha R.

HR Manager

Information Technology and Services

### "My GreytHR experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 24, 2025

I find GreytHR to be reliable & User friendly software which can be used by any company. I am very happy with the Greyhr service. Thanks for making our work easier.

Pros

GreytHR is very easy to use & simpler to understand. Payroll calculations are accurate & updated as per the latest statutory regulations. Very quick in resolving the queries & issues.

Cons

Frequently it logs out the user if it is left idle for a short while. This might need a bit longer session out time. For simpler customizations also, we need to raise the ticket & connect with Greythr technical team for resolution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

swapna P.

Accountant

Information Technology and Services

### "User-Friendly and Cost-Effective HR Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 25, 2025

This is a great tool we can use and understand easily.Helps manage PF, ESI, TDS, and other statutory obligations with minimal manual effort.Handles salary calculations, tax deductions, payslips, and compliance. Saves significant time during payroll runs.

Pros

Easy Understanding the tools and modules.Clean, user-friendly interface that makes daily tasks straightforward. Simple onboarding process for both admins and employees. Handles salary calculations, tax deductions, payslips, and compliance. Saves significant time during payroll runs. Quick Respons from GreytHR Team i like most this thing

Cons

Some times taking time to to open the application. If any updates in greytHR team has to inform the updates to users. users can understand the changes and they can update the things what can required.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bille M.

HR Assistant Manager

Telecommunications

### "this is not the greythr, it's Great peak HR, The legend HR for all the hr software., "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2025

overall experience with the software is eco-friendly, easy to access. Agents are professional, to fast reaction.

Pros

As HR i like payroll process, once adopt the greytHR Software. My work is simple and easy in the Employee engagement activates.

Cons

Ticket issues, resolved. in the quick action. Attendance tracking with swipe attachments, is quite slow. need to improve.,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Akshay P.

Director

Information Technology and Services

### "Cost effective HRMS solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 28, 2025

Overall, the experience has been satisfactory, meeting most expectations in terms of performance, reliability, and functionality, though there may still be some areas for improvement.

Pros

It offers a comprehensive set of essential features to meet all functional needs while remaining highly cost effective, making it an ideal choice for both performance and budget-conscious decisions.

Cons

The platform has experienced frequent periods of instability or maintenance, often occurring without any prior notification or follow-up communication, which significantly impacts user trust and operational reliability.

Alternatives considered

[Keka](https://www.capterra.com/p/149253/Keka/)

Reasons for choosing greytHR

It offers a comprehensive set of essential features to meet all functional needs while remaining highly cost effective, making it an ideal choice for both performance and budget-conscious decisions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Murali N.

Director

Information Technology and Services

### "GreytHR is great to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2025

The app is quite user friendly. Speed of the app is liked by the admin and users. Reporting tool is liked by the managers.

Pros

Ease of working, accuracy in data, Dashboard features, Reporting tool are the most liked. This apart Mobile for employees is liked by our associates.

Cons

Ideally few terminologies required to change. For example, while updating TDS challan instead of "Voucher date", it can mention "TDS payment date". Secondly, instead of "Deduction Date" and "Payment Date" it can be "Salary Payment Date or Salary Accounting Date".

Switched from

[Keka](https://www.capterra.com/p/149253/Keka/)

We shifted to GreytHR due to repeated errors and easy-going approach (not being serious)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Chandana P.

Sr HR

Construction

### "GreytHR-The great HRMS software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 4, 2025

Overall, GreytHR is well-regarded for its robust HR and payroll functionalities, offering significant value to businesses seeking to automate their HR processes. While there are areas for improvement, such as enhancing customer support and reporting features, the software remains a popular choice among users.

Pros

User-friendly interface Comprehensive HR and payroll features

Cons

Occasional customer support delays Initial setup may be time-consuming

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Saleel M.

Sr Accountant and HR admin

Airlines/Aviation

### "Dadabhai ksa greytHR"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 20, 2025

Overall is good. but you have to be upgraded some areas for user friendly. As per our experience users can not understanding the options rapidly.

Pros

I would like to greytHR overall developed style I most like the Mass email communication.

Cons

The main issues we are facing there is not available approved leave forms PDF printing option in greytHR.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/150850/greytHR/reviews/)

## FAQs

Yes, greytHR offers a free Starter plan for up to 25 employees. This plan includes core HR, leave, attendance, and payroll features, making it suitable for small teams starting out with basic HR automation.

greytHR’s paid plans start at $50 per month for the Essential tier. The Growth plan costs $60, and the Enterprise plan will set you back by $80—all flat-rate monthly fees. Pricing scales with feature access, not user count.

Yes, greytHR offers a mobile app for both employees and managers. It supports attendance tracking, leave applications, payslip access, and helpdesk requests, allowing users to manage HR tasks on the go.

Yes. greytHR includes payroll processing in all plans. It supports salary calculations, tax deductions, payslip generation, and statutory compliance for ESI, EPF, and TDS, helping HR teams reduce manual effort.

Yes, greytHR includes employee self-onboarding features in its Growth and Enterprise plans. These tools help HR teams streamline document collection, profile setup, and compliance tasks during new hire onboarding.

Yes. greytHR allows HR teams to configure leave policies with multiple parameters. While basic customization is available in all plans, more advanced options are supported in higher tiers.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from greytHR’s own online content in September 2025, including the product's website and its social media channels.
    

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