# FacilityOS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FacilityOS Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more. Source: https://www.capterra.com/p/150781/iLobby --- # FacilityOS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FacilityOS ## What is FacilityOS? VisitorOS is an enterprise-grade visitor management system built to scale with your organization’s needs. Real-time visitor activity monitoring empowers you to track visitors and allocate resources with ease, helping to keep your operations running smoothly. With its intuitive interface, robust security features, and customizable workflows, it enhances on-site security and ensures compliance across all your facilities. Our preconfigured hardware and software make setup seamless, enabling you to get started in hours—not months. Tailor VisitorOS to your security protocols and front desk processes with flexible workflows that optimize efficiency while maintaining compliance. Keep your facilities safe, secure, and compliant with VisitorOS—the leading solution for visitor management. ## What is FacilityOS used for? [Visitor Management](https://www.capterra.com/visitor-management-software/)[Physical Security](https://www.capterra.com/physical-security-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/) Overall rating Based on 131 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $199 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FacilityOS alternatives Highest Rated [Archie](https://www.capterra.com/p/241184/Archie/) [4.9 (81)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [4.8 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting price $630.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150781/iLobby/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Self Check-In/Check-Out 4.6 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Contact Management 4.5 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Access Controls/Permissions 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Authentication 4.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access User Profiles 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Profiles of users providing basic information FacilityOS 95 features Define levels of authorization for access to specific files or systems Control and manage access to company resources Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Configure and receive notifications when something is out of order Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign assets to users, job sites, and vehicles to ensure accountability Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Create, manage, and print wearable badges Print and scan barcode or labels Identify and track items using barcode tags or RFID (radio-frequency identification) tags Campus Notifications Communicate using direct chat or messages within the system Track the status of assets and whether they're checked in or out Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Software specialized for corporate use Alter the layout and content of reports Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Electronic signing method that validates the authenticity and integrity of a digital document Plan when and how to dispose of outdated or decommissioned assets Store and organize documents in a centralized system Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Automatically send mass notifications or alerts for any emergency or crisis Access names, contact information, and roles of employees in a centralized repository Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times Schedule and manage the logistics of activities and other gatherings Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Scan and validate an ID barcode Manage and track all disruptions and incidents Monitor the movement of one or more IT assets throughout the organization Manage and track all job information and associated tasks Identify the physical location of an individual, asset, device, etc. Send messages to multiple recipients at the same time Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Provide notifications in multiple languages Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Track the parcel or consignment delivery status Capture photos for any type of use case Manage the pre-registration process Helps control, track and monitor printing processes Create, send, and track purchase orders and their statuses Trigger clickable pop-up messages Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data See what items have been returned Notifying as a warning or reminder of a potential or imminent hazard Set & manage permission levels based on user roles and restrict access to only authorized individuals Track, report on and implement actions pertaining to physical safety at the workplace Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and control the security aspects of an organization's digital assets, resources, and operations Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Manage and track orders being shipped to customers Digitally capture and store a person's handwritten signature Allow users to access multiple services after entering their login credentials once Send messages via SMS Track the status over time for a request, process, asset, or transaction Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Allow organizations to streamline the check-in process for visitors. View and track activity related to an individual, transaction, etc. Control and manage access to wireless networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (131) 4.4 Based on 131 reviews ## Pricing Value for money 4.3 (110) [View pricing plan details](https://www.capterra.com/p/150781/iLobby/pricing/) VisitorOS Corporate $199.00 Per User,Per Month It includes: - Hardware & software pre-configuration & deployment - Ongoing hardware repairs and support - Unlimited real-time notifications (SMS Email Call) - Mobile app - Active directory integration - Singe Sign-On - Custom branding sign-in flows - Unlimited export visitor data VisitorOS Enhanced $275.00 Per User,Per Month It includes: - Touchless sign-in - Advanced pre-registration workflow - Microsoft Outlook events plugin - Badge printing & templates - Black & white badge printer Value for money 4.3 (110) 4.3 Based on 110 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (120) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (120) 4.6 Based on 120 reviews ## User reviews Overall rating 4.6 Based on 131 reviews Filter by rating 5(91) 4(31) 3(7) 2(1) 1(1) Mentioned topic Sorted by most recent LG Leanne G. Caseworker Government Relations ### "Facility OS feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Overall, my experience with FacilityOS was mostly positive. Once I got past the initial learning curve, it became a really useful tool for staying organized and keeping track of daily tasks. Having everything in one system made work easier and helped cut down on confusion and missed details. There were moments where the system felt a little slow or had more steps than necessary, which could be frustrating, but it didn’t take away from the overall value. I liked being able to see updates in real time and knowing everyone was working from the same information. Over time, it became something I relied on regularly, and it definitely helped make managing work more efficient and less chaotic Pros What I liked most about FacilityOS was how easy it was to use and how everything was in one place. I didn’t have to jump between a bunch of different systems to get things done, which made daily tasks a lot smoother and less frustrating. The layout was simple and pretty straightforward, so it didn’t take long to figure things out, even when dealing with more detailed tasks. I also liked that you could customize it to fit what your team actually needed instead of being stuck with a one-size-fits-all setup. The real-time updates were helpful too, especially for keeping track of issues and staying on top of work. Overall, it just made managing things feel more organized and less stressful. Cons What I liked least about FacilityOS was that it could feel a bit overwhelming at times, especially when you were first learning how to use it. There were a lot of features and options, which was great in the long run, but at the beginning it sometimes felt like too much all at once. Some tasks took a few extra steps to complete, which could slow things down when things were busy. I also noticed that certain parts of the system didn’t feel as smooth or intuitive as others, so you had to click around a bit to find what you needed. Once you got used to it, it was manageable, but the learning curve could be frustrating at first. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NA Nava A. Assistant Manager Commercial Real Estate ### "Flexible but Not Plug-and-Play”" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 14, 2025 Pros you pick and choose what parts you need. works for big, multi-site operations. works for big, multi-site operations Cons Takes effort to set up: because it's so modular, onboarding and configuration can be time-consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JE Jeffrey E. EHS Manager Packaging and Containers ### "Manufacturing Site must have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 19, 2025 Facility OS is a Great tool for managing visitor access and safety, especially in regulated environments like our Blaine facility. Its core functionality—automated check-ins, compliance tracking, and host notifications—makes it a valuable asset. -Jeff Pros Ease of Use: Users praise its intuitive interface and smooth check-in process,Real-time reporting and audit trails help meet regulatory standards. Cons occasional technical hiccups and admin setup challenges. Switching between FacilityOS and VisitorOS can be confusing for new admin Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Student Pharmaceuticals ### "iLobby is best as VM software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 16, 2025 Using iLobby is a good experience, especially for businesses seeking to update and simplify their visitor management procedures. Pros iLobby is a fantastic visitor management system designed to increase workplace efficiency and improve security. Cons It has limited offline functionality and has some customizable complexity. Switched from [Envoy](https://www.capterra.com/p/143721/Envoy/) It has compliance complexity and offline functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2025 Thank you for your feedback! We’re glad to hear that our solution has made visitor management a smoother and more efficient experience for your business. It’s great to know the system is meeting your team’s needs, and we appreciate you sharing your experience! MM Mmoham M. Software Engineer Computer Software ### "A reliable visitors management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2025 iLobby introduction in our security systems has eased visitors management and enhanced compliance. Pros The software has enabled us to provide a secure work environment at an affordable price. Cons iLobby is proved to be the best of all times. No dislike Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2025 We’re delighted to hear that iLobby has helped create a secure environment while streamlining visitor management and enhancing compliance at your facility! AM Ashley M. Administration assistant Hospital & Health Care ### "Easy and dependable " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2024 Will definitely keep using. Fun features yet to be implemented. Pros Easy to integrate, good customer service, easy to learn how to use, even technologically illiterate can use. Cons Need to use customer service often, but they are responsive Switched from [Lobbytrack](https://www.capterra.com/p/80454/Lobby-Track-Visitor-Management/) Crashing often, timing out, not as user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2024 Thank you for sharing your feedback. We’re glad to hear that our solution has been easy to integrate and simple to use. It’s also great to know our customer service team has been responsive and helpful! Rodrigo T. Director of Cyber Security Information Technology and Services ### "Optimal Visitor Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 22, 2024 iLobby is a tool for managing the flow of visitors in facilities, not for cybersecurity directly. However, its indirect use has significantly contributed to improving our company's security posture. Pros iLobby is the perfect solution for handling high visitor traffic. Its seamless integration with access control, security systems, and active directories streamlines information management and enhances security. Cons I have no negative comments about this tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2024 Thank you for sharing your experience! We're thrilled to hear that iLobby has streamlined your visitor management and enhanced security at your facility. It's great to know that the integrations have been beneficial, and we appreciate your positive feedback. EC Ella C. Finance Assistant Apparel & Fashion ### "Smooth Operation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2024 A smooth and simple way of checking in guests. Pros The simplicity! It is so easy to go back and see the history of any visitors in one day. Cons Nothing! Setting up was simple and plenty of guidance is available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2024 Thank you for your feedback! We're glad you're enjoying our solution's intuitiveness, and it's great to hear that the setup was a smooth process. RB Rex B. Coordinator Marketing and Advertising ### "A new era for sign on" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 22, 2024 This software has made the sign on process much more efficiently. Pros The software is very intuitive and allows for customisation. The integration with other software is second to none with great compatibility. Cons Some of the more complex settings can only be altered by the customer support specialists which can be a hassle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2024 Thank you for your thoughtful review! We're thrilled to hear that you find our software intuitive and appreciate the high level of customization and seamless integration it offers. It's also great to know that our software has improved the efficiency of your sign-on process. We also appreciate you for your feedback on the complex settings—this has been shared with our product team. KB Kelli B. Administrative Specialist Packaging and Containers ### "Does not stay connected" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 October 26, 2023 It worked for a couple months, but no longer works. Pros Good notification when appointments arrive. Cons It does not stay regularly connected. I have been going back and forth with technicians for a month to try to get the device reconnected. Reasons for choosing FacilityOS Not sure I was not involved in decision to use this product. No representative came to install the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150781/iLobby/reviews/) Popular comparisons [Vizito vs FacilityOS](https://www.capterra.com/compare/147970-150781/Vizito-vs-iLobby)[The Receptionist for iPad vs FacilityOS](https://www.capterra.com/compare/133191-150781/The-Receptionist-for-iPad-vs-iLobby)[Envoy vs FacilityOS](https://www.capterra.com/compare/143721-150781/Envoy-vs-iLobby)[SwipedOn vs FacilityOS](https://www.capterra.com/compare/134219-150781/SwipedOn-vs-iLobby) [ROLLER vs FacilityOS](https://www.capterra.com/compare/150781-164715/iLobby-vs-ROLLER)[Eptura Visitor vs FacilityOS](https://www.capterra.com/compare/117329-150781/Proxyclick-vs-iLobby)[Sign In App vs FacilityOS](https://www.capterra.com/compare/150781-162584/iLobby-vs-Sign-In-App)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)