# Sign In Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sign In Solutions the right Visitor Management solution for you? Explore 173 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150664/sign-in-solutions/reviews --- Sign In Solutions 4.7 (173) [View alternatives](https://www.capterra.com/p/150664/sign-in-solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sign In Solutions Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews DO Dominic O senior engineering specialist health and safety managerDesign, 11 - 50 employeesUsed the software for: I used a free trial. “The convenience and automation of the system, it alerted me to when people were on site.“ September 30, 2025 DO Dominic O senior engineering specialist health and safety managerDesign, 11 - 50 employeesUsed the software for: I used a free trial. “Staff were not pleased about their batteries running flat.“ September 30, 2025 AX Angela X Workplace Project CoordinatorInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The gate location feature is super helpful since it enables guests to check into multiple buildings using one QR code.“ October 18, 2024 DP Darci P Admin Ops LeadMedical Devices, 501 - 1,000 employeesUsed the software for: 1-2 years. “We have had multiple instances where the printing machine and iPad with traction does not link up and creates an error in the printing process.“ November 3, 2020 DO Dominic O senior engineering specialist health and safety managerDesign, 11 - 50 employeesUsed the software for: I used a free trial. “Overall as an administrator for the system I found it to be excellent and it served my purposes very well.“ September 30, 2025 Lb Laurine b Compliance CoordinatorAviation & Aerospace, 10,001+ employeesUsed the software for: Less than 6 months. “for example not being able to copy a page in experience, picture not able to be uploaded, token hard to use and understand, the new registering process online before coming on site is not working“ June 29, 2020 AX Angela X Workplace Project CoordinatorInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The check-in and check-out process is smooth.“ October 18, 2024 DP Darci P Admin Ops LeadMedical Devices, 501 - 1,000 employeesUsed the software for: 1-2 years. “I'm unsure if the printing machine is related to traction, or something our company implemented ourselves, but there has been multiple errors regarding this.“ November 3, 2020 ## Showing most helpful reviews Showing 1-25 of 173 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bethany T. Executive Assistant and Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Excellent customer service and a company committed to evolving their product" July 26, 2018 5.0 I would highly recommend traction guest if you are looking for a guest management program. They have simplified the whole process to make it obtainable for anyone while looking professional and sharp. The staff are knowledge and incredible support. We have never used guest management programs before and we are thrilled with the innovation of Traction Guest. Pros The program is very easy to use for guest and administration. Their tutorials and help links usually can resolve any problem that you may have. If you are still are confused on how to work something in the program, their staff is always readily available via email or a phone call. Our point of contact, Jovito, is always making sure we are doing well and satisfied with TG. He has been extremely helpful and patient with any questions we have and always very friendly. Within the first few months that we have been using TG, staff and guest have praised how efficient and professional it looks. We have seen updates in the program which shows that TG is committed to evolving and becoming better. Cons We have been very satisfied from the very beginning implementation stage to now when it is running in full swing. We have had a few badge printing issues but that has nothing to do with TG itself but rather the printer company. Review Source Response from Sign In Solutions September 19, 2018 Hi Bethany. Thank you for your review. Glad to hear your guest management process is now running smoothly. We're working on more tutorials for the many new features we released. Reach out if you have any questions! GZ Greg Z. Senior Director of Business Operations Hospital & Health Care Used the software for: 6-12 months ### "Great product, great customer service, and great value for your money" November 27, 2019 5.0 It's taken our company to the next level with the visitor check in process allowing the front desk to manage it in a single pane of glass and also allows Marketing to capture the data they need. Pros Features, functionality, and ease of use. Building out an experience in TractionGuest couldn't be any easier or straightforward. Cons At this time I don't have any cons with the product or the company in general. I did my due diligence when selecting the product and they delivered as promised. Alternatives considered [WhosOnLocation](https://www.capterra.com/p/142980/WhosOnLocation/) Reason for choosing Sign In Solutions Better features and functionality as well as price point. Review Source Response from Sign In Solutions December 11, 2019 Hi Greg, thank you for taking the time to write a review. It's great to hear that your experience with Traction Guest has been easy and straightforward! I'm looking forward to working with you again - please reach out if you have any questions! -Alim AL Adam L. IT Technician Consumer Goods Used the software for: Less than 6 months ### "Traction Guest" January 23, 2019 5.0 Pros Robust, easy to set up on iPads and Printers. Fully-featured and growing. Cons Complex sign-in experiences can become cumbersome to design. Review Source Response from Sign In Solutions January 24, 2019 Thank you for your review, Adam. We would love to hear your ideas on how to enhance the Experience Editor. We think it is really important to give our customers the tools to fully customize the experience for complex requirements but we want to make the UI intuitive for you to use! MG Michael G. IT Manager Aviation & Aerospace Used the software for: 6-12 months ### "Great Product with Amazing Technical Support" April 24, 2020 5.0 From setup to going live has been a very straightforward process. Tech support is always available either on demand, or you can use the option to schedule a call at a specific time. Each time tech support has exceeded my expectations. The software is easy to learn how to use and the workflow of the experience can be customized very easily regardless of how many endpoints you have. Pros Great customer support during the setup and after the go live. Software is extremely easy to use. Cons I do not have any cons related to this software. Alternatives considered [LobbyGuard](https://www.capterra.com/p/78770/Visitor-Management-System/) Reason for choosing Sign In Solutions Traction was a more updated and polished product compared to LobbyGuard. Review Source Response from Sign In Solutions April 28, 2020 Thank you for the review Michael! We're thrilled to hear that you've found the software easy to use and that setup has been smooth! Our support team remains happy to help any time in the future you need support from us again! TN Toby N. Owner Sports Used the software for: Less than 6 months ### "Excellence from start to finished product." December 9, 2020 5.0 I was impressed with everyone on the team. The sales team was very responsive. I dealt with \[SENSITIVE CONTENT HIDDEN\]. \[SENSITIVE CONTENT HIDDEN\] on the Adoptions team was great getting me up and familiar with the platform. And I can't say enough about \[SENSITIVE CONTENT HIDDEN\] in Support. She is an amazing asset to Traction Guest. She has been incredibly responsive, even during off days and hours, as I worked within a deadline to go live. I couldn't have done it without her support. Pros The platform is easy to navigate and customize with my brand. The product on the user end is clean and efficient. For many of our visitors, our Traction Guest touchless registration is their first interaction with our company. It is a very nice first impression. Cons There are some glitches, some more significant than others. I encountered a major one while building my touchless platform. Service couldn't help so I had to start completely from scratch. Not great. There have also been a few hang-ups for our users. Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/) Reason for choosing Sign In Solutions TG responded instantly to my inquiry and met my needs and price range. I felt very comfortable moving forward with TG without extensive research of other products. Review Source Response from Sign In Solutions January 4, 2021 Thank you so much for taking the time to share this feedback with us Toby! Our team has enjoyed the opportunity to work with yours, and we're thrilled to hear that you've had such a positive experience with us so far! Any time you need our help again, please don't hesitate to reach out to us! PT Phil T. IT Program Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great Product!" February 11, 2020 4.0 Great experience from implementation to continuous improvement via the customer/technical support team. Pros The ease of administration and support from the Traction Guest Team. Cons I don't believe there is anything that I dislike about the software. Alternatives considered [Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[WhosOnLocation](https://www.capterra.com/p/142980/WhosOnLocation/)[Envoy](https://www.capterra.com/p/143721/Envoy/) Reason for choosing Sign In Solutions Previous reviews, cost, and presentation/demo from sales team. Also, met all of our needs without a ton of "fluff" features that were not needed. Review Source Response from Sign In Solutions March 3, 2020 Hi Phil! Thank you for writing this review! We're happy to hear that you've had a great experience so far, and continue to be only a call or email away any time there's any additional assistance we can provide for your company! BP Bryan P. IT Operations Manager Automotive Used the software for: Less than 6 months ### "Warn Review" June 12, 2020 4.0 The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with. Overall a great solution. Pros That it integrates with Outlook for a more seamless experience for the end user. Cons There are a lot of great features but not all are properly. Not a big Con as some have already been fixed and the last few have been submitted to dev. Just didn't hit the ground running like we expected but should be fine once fixed. Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/)[FacilityOS](https://www.capterra.com/p/150781/iLobby/) Reason for choosing Sign In Solutions Features (Outlook integration) and road map. Seems to have best potential road map for improvements and new features. Review Source Response from Sign In Solutions June 22, 2020 Thank you for the review Brian! We appreciate your honest feedback over how much smoother the rollout could've gone. We're delighted to also hear that many of Traction Guest's features and options have helped and benefited your organization, and we appreciate your suggestions on features and enhancements that you've expressed to us. Any time you and your team have further suggestions or need support again, we remain available and happy to help! JR Johanna R. Marketing Coordinator Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Best VMS system on the market!" May 21, 2019 5.0 Top notch customer service! Pros The ability to customize every aspect of the system based on our business needs. Cons I have not come across any cons yet at this point. Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/)[iVisitor](https://www.capterra.com/p/95961/iVisitor/) Reason for choosing Sign In Solutions The customer service and customization capabilities. Review Source Response from Sign In Solutions May 27, 2019 Hi Johanna, we appreciate the feedback! Glad to hear you have enjoyed the support you have gotten from our team. Don't hesitate to reach out if you need anything. Konstantin R. Owner Computer Software Used the software for: Less than 6 months ### "Not only is TractionGuest simple to use, but it is also the most customizable platform on the market" January 15, 2018 5.0 Seamless sign in process Pros \-Most important- The entire sign in process is customizable. You as a client, will be able to alter the system at your own discretion - The Admin GUI/ controls is thoroughly designed. You have full control of assigning different permissions to different user accounts as you see fit. For example, in our company (Unilever), we have accounts set for security, for management and for IT support (admin) - You can alter the sign in process per Ipad. No restrictions on buildings/company sites -Clean Dashboard Controls -Beautiful sign in application (for Ipad) -Great Customer Service -Dev teams are willing to work with you on your specific product requests -Lots of training available Cons Not sure if this can even be considered negative, but what you are buying is just software. You will need to provide your own Ipad, stand and printer. With that said, you have the option to buy whatever fits your situation and are not bound by what the company is offering. Of course, TractionGuest support can help you find everything you need for the setup. (It's really simple!) Review Source Response from Sign In Solutions January 18, 2018 Konstantin, thank you for your awesome review. We really appreciate it! Evan D. Community Outreach & Empowerment Civic & Social Organization Used the software for: 1-2 years ### "A savings of time and money for our non-profit" June 11, 2019 5.0 It's been really easy to implement and use, has come with a great set of features, and their staff has always been a pleasure to work with. Pros The features, particularly the experience editor to manage the front end, are very robust and easy to use for both beginners and advanced users. Cons More advanced reporting systems on sign-in data from the Web interface would be great. Review Source Response from Sign In Solutions June 12, 2019 Thank you for the review, Evan! We really appreciate your feedback on the platform. Your use case is very unique and supports a great cause. Looking forward to our Customer Success session next week to discuss our Salesforce integration. We are happy to provide some best practices on how to report from the platform as well. We are here to help! ES Erick S. Administrative Services Associate International Trade and Development Used the software for: 2+ years ### "Intuitive system and easy to set-up. Superb customer service!" December 6, 2024 4.0 Pros It is very intuitive and relatively easy to set-up. Customer service is superb! Cons Even if was easy to set-up the system for our 20+ offices keeping them up to date it possesses some challenges Review Source BK Britton K. IT Manager Glass, Ceramics & Concrete Used the software for: 1-2 years ### "Great support for good software that is constantly improving" March 8, 2019 5.0 Great support. Good software. Does not require constant attention to make sure it's running well. Pros The support team was the best i've ever encountered. The interface is done really well and up to date. Once you get it all setup the way you want you don't have to worry about it. Support team and website provide great examples and default templates for almost everything to make customization quick and easy to learn. Cons It's hard to choose so i will nitpick a bit here. I really would have liked the option for a custom css hosted on or off site to customize the experience template. The badge system editor needs some improvement or to be changed altogether, and i'd like to see more badge examples readily available through the user interface. Took me a while to get used to the lingo, like in the hosts section. The software is constantly improving so i'm sure these will be handled one way or another down the road. Review Source Response from Sign In Solutions March 28, 2019 Hey Britton! Thank you for the review. We really appreciate your feedback about the app. As you mentioned, the badge editor is definitely an area of opportunity and something our team is aware of. Don't hesitate to reach out to our Customer Success if you have any questions about creating your custom badges. As you mentioned, we are always improving the product and it's feedback like yours that help us grow and evolve. Also, if you're ever looking for some grey poupon let us know! Cheers! CT Chris T. Membership Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Big improvement in our guest check in process" December 6, 2019 5.0 Overall our experience has been great. The demonstration process gave us an excellent idea of what we were getting ourselves into. The set up call gave us enough knowledge to complete our end of the process with the experience and guest ID badges. Once we went live, we have not had any issues with Traction Guest. Our biggest issues were hardware related and tinkering with the settings on the iPads. It's been a good switch and our guests have not had any complaints. Pros I like how simple it is to learn to use. I have knowledge of using technology, but none as far as setting up technology or writing code nothing like that. When I first was tasked with setting up Traction Guest I was anxious, but once I got started it was very simple to use and set up our guest experience and the printed badges. Customer service has been very helpful and quick to respond. Cons As you build out the experiences it can get difficult to follow the path to the next selection. Review Source Response from Sign In Solutions January 20, 2020 Hey Chris, thanks for taking the time to share your thoughts on Capterra! You're absolutely right about the Experience Editor and how easy it actually is once you get started. This is something our Product team is looking to improve upon some more. When you're ready to your Visitor experience, you can always reach out to us for additional support! BS BIRJU S. IT Manager Airlines/Aviation Used the software for: 1-2 years ### "Best Visitors management solution" November 18, 2019 5.0 We had a paper based system before Traction Guest and always had a person at the front desk helping visitors to check in, give them their badges and check them out. Now that we have traction guest, visitors can check-in and the host is notified. Their background check is also done or can be done in advance by the host. We have always had the same person supporting us, Jovito and he has been awesome. All our questions and any issues are answered/resolved in a timely manner. Pros It is probably the best visitors management system that I have come across and the implementation team and support staff are polite, professional and awesome to work with. Implementation was seamless and we went live in about 2 weeks. Cons It currently works with ipad's which is fine with us but it would be good that in future other tablets are supported. Otherise, I cannot think of anything. Review Source Response from Sign In Solutions November 22, 2019 Thank you for your feedback, Birju! It's been great working with you all this time and I'm elated with how quickly you were able to implement Guest and continue to use it, today. It has been wonderful to see! I can log your request about additional tablet support for our team. Keep an eye out for new features! Thanks SG Sinead G. Property Manager Real Estate Used the software for: 1-2 years ### "Managing Visitor Operation during the Coronavirus Outbreak" April 23, 2020 5.0 The level of customer service has been second to none, particulalry with \[SENSITIVE CONTENT HIDDEN\] and his team. I have had a number of queries over the past 12-24 months that i have consulted with \[SENSITIVE CONTENT HIDDEN\] on and he could not have been any more helpful and efficient in his response. Pros The sign in software makes daily visitor management of teh buildings we manage much easier for onsite staff. I really like that the software could be adapted to provide a screening process during COVID19. The ideas put forward by the customer service team and assistance provided to implement the suggested changes was second to none. Particularly \[SENSITIVE CONTENT HIDDEN\], were very well informed and helpful. The software has added an additional layer of peace fo mind for our security and tenants. Cons I dont have any cons to report this time. Review Source Response from Sign In Solutions April 28, 2020 Thank you for the review Sinead! We're thrilled to hear that you've had such a positive experience with us! Our team has enjoyed the opportunity to help you out, and we remain only a phone call or email away anytime you need support from us again! MC Mark C. Application Development Director Automotive Used the software for: 6-12 months ### "Great App, Customer Service is Benchmark" February 25, 2019 5.0 It is true, Traction Guest has a great product. However, their strength is their people. They stay amazingly close to their customers. Not only do we receive pertinent updates via email, but they also follow-up personally, via phone & email. As a small company, new App deployments are always dreadful, as we just don't have resources to commit. We were shocked how Traction Guest personally walked us right through the process. First class organization. Pros 1) Ease of configuration, very flexible & quick to change. 2) Very Scalable 3) Wide range of potential uses 4) Training materials readily available, clear & concise 5) Traction Guest continues to add features and functionality. Cons As a small-mid, privately owned company, there was really nothing that has been a "oh we wish it had this or that..." Hence, unfortunately (or fortunately) we really have nothing to offer in this area. It does what we need & way more. We probably are using 35% of it's total capability. Review Source Response from Sign In Solutions March 8, 2019 Thank you for this awesome review. Working with you and your team has been such a pleasure. We really appreciate your feedback on our team - we pride ourselves in finding quality people who are passionate and driven. Keep an eye out for more awesome releases soon to come! ID Ian D. Systems Administrator Entertainment Used the software for: 6-12 months ### "Great Product!" February 25, 2020 5.0 It helps us keep track of who signed in and notifying people for their visitor. Tracking is very handy when some forgot the information of his/her visitor (only happened once). It also helped us in a couple events where needed to collect basic information of our guests. Pros Ease of use when setting up an iPad, amazing support and the uptime. Cons Functionality, although the software is full of feature but it still needs a few things to improve, e.i the ability to fine tune your experience window suited for company's needs, to add more tokens to use and pricing for the extra iPads. Alternatives considered [Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[Envoy](https://www.capterra.com/p/143721/Envoy/)[The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/) Reason for choosing Sign In Solutions storage location Review Source Response from Sign In Solutions March 30, 2020 Thank you for the review Ian! We're glad to have added ease for your events and for your visitor management processes, especially when it comes to taking off pressure to remember very specific information about your guests or invitees. If you have any questions about how to better configure our platform, our support team is ready when you are; just schedule some time with the team here, https://success.tractionguest.com/s/support. DP Darci P. Admin Ops Lead Medical Devices Used the software for: 1-2 years ### "Traction Guest Review " November 3, 2020 5.0 Not only is this a great tool to track who is coming into our office and when, but it's great to inform other staff members when they have an interview or visitor. I like the sign in history if we have to look back on entries, and this is a great tool if there were to be an emergency evacuation and we need to keep track of those who were in the office who were guests. Pros Simple integration with our office, very efficient and easy to track employees and guests. Cons The sign in process is linked to a sticker printing machine when guests sign into Traction. We have had multiple instances where the printing machine and iPad with traction does not link up and creates an error in the printing process. I'm unsure if the printing machine is related to traction, or something our company implemented ourselves, but there has been multiple errors regarding this. Reason for choosing Sign In Solutions N/A Review Source Response from Sign In Solutions December 8, 2020 Thank you for the review Darci! We built out features like sign-in notifications, the guest book, and emergency notifications believing that it would add value to companies with a variety of security and visitor management needs, and we're excited to hear that indeed features like these have been beneficial to your company! On the other hand, printer machines can at times be a source of frustration -- I'll reach out over email to try learning more about what you're experiencing. We want to make sure that printing goes as smoothly as other parts of your experience using our software. KV Kabao V. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Review" February 25, 2020 5.0 During emergency evacuation alarm practices, we've been able to specify who exactly is in the building. Staff/hosts appreciate the notifications when their guests arrive. Volunteer members are able to report their hours via signage. Overall, we've had a great experience with Traction Guest. Pros Easy to set up, simple and has helped track who is in the building. Cons Short interruption to user experience when changes and update occur. For example, the new sign out experience was confusing for a few guests. Reason for choosing Sign In Solutions Great customer service throughout the entire process, pricing and ease of use. Review Source Response from Sign In Solutions March 30, 2020 Thank you for writing this review Kabao! We're thrilled to hear how your organization has benefited from deploying Traction Guest! Amid our continuing efforts to improve Traction Guest, users can be kept up to date on software updates and releases via https://updates.tractionguest.com/. Please do let us know if there's any way we could assist your organization again at any time! AF Amber F. Executive Coordinator/HR Coordinator Biotechnology Used the software for: 1-2 years ### "Traction Guest Review " January 2, 2019 4.0 The Traction Guest service team is very knowledgeable and a big help. This software is great for monitoring who is in the building at all times. It can also come in handy during an emergency situation, to ensure everyone is accounted for. Pros This software is easy to set-up and maintain. The software captures pictures, names, company, phone and email addresses. This is a great way to track who is coming and going. Plus it remembers guest to make for an easy check-in for all your regulars. I also like that we can have guest sign any required documents at check-in. Cons The memory of the software. If a guest has not signed in for a certain amount of time they will have to fill out all the information again. Review Source Response from Sign In Solutions January 3, 2019 Thank you for the great review! We appreciate the feedback and are happy to see that you are utilizing some of the key features of the platform. Just to let you know, our Customer Success Team can extend the period further on the auto fill feature so visitors don't have to refill their in their information again. The team is always here to help! Please give us a call if you need anything. Thank you Joann BR Brett R. Revenue Management Clerk Medical Devices Used the software for: 6-12 months ### "Sign-In for Safety" October 20, 2020 5.0 Very great, easy to use and awesome customer service. Pros Traction allows our organization to keep track of every guest and vendor entering our facility. It allows our team to manage on-site safety and ensure every head is accounted for. Badges are easily identifiable and easy to use. Cons How Traction does not come with its own printer or badge supplies. Review Source Response from Sign In Solutions December 1, 2020 Thank you for the review Brett! We set out to help companies in many industries improve visitor/vendor management and improve security of their facilities, and that has become even more important during the pandemic. We're thrilled to hear that you've had success with our product at your company's sites and facilities. When it comes to badge printing, we can help with printer roll orders and we can provide recommendations on printer types -- that said, badge printing needs come with their own variety, and we don't want that to take away from our focus on optimizing visitor management processes and on the other impactful aspects that comprise them. LH Les H. Executive Director of IT Food Production Used the software for: Less than 6 months ### "Traction Guest has exceeded our Expectations!" April 14, 2017 5.0 We are a food manufacturing company that needed a better process for guests visiting our plant. We wanted to eliminate a manual sign-in sheet while still having signed NDA legal documents. With Traction Guest, this process was made simple and provided us with an experience level that exceeded our expectations. Based on the type of visit (Customer, Supplier, Job Interview, Delivery, Temporary Employee or Applying for a Job), Traction Guests guided experience processes the guest through several questions including signing a NDA legal document (which expires once a year) and notifies the visiting Hosts that the guest has arrived without front Office personnel interruption. And when it comes to supporting, the customer representatives were fantastic in the initial roll-out when it came to providing suggestions for improvement and any support issues that occurred. I look forward to more of our suggestions being put in place as I know this will enhance the product beyond belief. Pros Very flexible in the experiences process Cons Need more user allowed modifications for Themes and the ability to search visitors by date without the need to export the data. Review Source Response from Sign In Solutions April 18, 2017 Thank you for your review, Les! Our team really enjoyed helping you get started and are glad to hear it is working so well. We will continue to improve our platform and will look into how we can make themes even more customizable. Really appreciate your ideas! JC James C. Jr. Sys Administrator Food Production Used the software for: Less than 6 months ### "New user, happy user." January 20, 2020 5.0 Very very good. Lots of great features, and people that have been SUPER communicative from the get go. Pros The layout is very simple and quite honestly tacked all the requirements we needed for visitor software, and even offered us more features to use that we hadn't considered before: like badge printing for visitors. Cons My only qualms thus far are that you are pretty much limited to using HTML ONLY for editing your badges, and if you are unfamiliar with it then it'll prove to be a challenge. I think this is pretty user unfriendly and should be a lot simpler of a process. And that on documents that our users have to sign, you can't pinch to zoom/unzoom. This is an oversight, and as such your documents literally have to be font resized if you need to accommodate all types of folks' vision. Review Source Response from Sign In Solutions January 23, 2020 Thanks so much for your feedback, James. I understand how the editing of our badge template can be a little challenging. We are totally aware of it and our development team is currently working on making it more user-friendly. Thanks for bringing up the suggestion on creating the ability to zoom in on documents! That's a great suggestion and I would definitely bring it to the team! -Vankie SS Susan S. SVP of IT Wholesale Used the software for: 6-12 months ### "Great Visitor Management System!" November 1, 2019 5.0 Our company needed a more professional solution to check in and manage visitors. The solution provides a quick and flexible way to notify the host that a visitor is in the building. Pros Ease of use, fast adoption, great customer support! Cons Enhancement needed to capture and retain information about foreign guest. The software captures the information but our company needs it retained differently. Reason for choosing Sign In Solutions Flexibility, ease of use, checked box for requirements the company needed to capture. Review Source Response from Sign In Solutions November 5, 2019 Hi Susan Thanks for taking the time to write a review. I appreciate the positive feedback. I would love to hear more about the way you require foreign data to be retained. We may be able to come up with a solution for your company and at the very least, I can share your feedback with our Product team. I'll be in touch! -Alim LE Leila E. Community Manager Hospitality Used the software for: 1-2 years ### "traction guest is great!" October 21, 2019 5.0 Traction Guest is super user friendly, both on the backend & the front interface. The customer service is great! Pros How customizable the software is, and how easy it is to figure out! Cons Sometimes, it won't login on the first try from the web browser, but besides that, nothing comes to mind! Review Source Response from Sign In Solutions November 1, 2019 Hi Leila - I'm so glad to hear that you were able to quickly configure the platform for your event and overall use-case! It's been great working with you. In case the login issue on the first try happens again, simply refreshing the browser should quickly load it back. Thank you for your feedback and be on the lookout for new releases to come! - Jovito Similar Products Featured