# ProPet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ProPet Software - reviews, pricing plans, popular comparisons to other Kennel products and more. Source: https://www.capterra.com/p/150449/ProPet --- # ProPet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ProPet ## What is ProPet? The most user-friendly, and customizable solution to streamline your pet business. Manage your kennel, daycare, grooming, training or retail business with ease and flexibility online. ProPet offers a client portal, online booking, scheduling, secure data storage, online payments, CRM, vaccination manager, messages and more. ProPet integrates with QuickBooks Online, MailChimp, Stripe, Payfirma and Twilio for SMS texting. ## What is ProPet used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Pet Sitting](https://www.capterra.com/pet-sitting-software/) Overall rating Based on 103 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $49.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ProPet alternatives Highest Rated [5.0 (61)](https://www.capterra.com/p/150536/Pet-Manager/reviews/) Starting price $45.00 Per User, Per Month [4.7 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month [4.9 (59)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month [4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/150449/ProPet/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Client Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Pet Grooming 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important For pet grooming businesses Customer Accounts 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Electronic Payments 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Reminders 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity ProPet 30 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes Store and organize information about customers and previous interactions A website or login for customers to access information Create labels for products that contain required information such as colors, sizes, dates, etc. Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Captures invoice data and maintains comprehensive records for auditing and reporting purposes Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Saves and tracks pet birthdays For pet grooming businesses Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.3 (101) 4.3 Based on 101 reviews ## Pricing Value for money 4.4 (99) Free Trial Base Module $49.99 Per User,Per Month It includes: - Account Setup Session - Email and Phone Support - Employee Training - One-Time Account Setup Fee - Unlimited Client and Customer Records - Unlimited Monthly Transactions Value for money 4.4 (99) 4.4 Based on 99 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (99) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (99) 4.7 Based on 99 reviews ## User reviews Overall rating 4.7 Based on 103 reviews Filter by rating 5(70) 4(30) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CS Catherine S. owner operator Hospitality ### "Years later and still love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2024 Pros Did my first review back in 2017 after using the product for a year. It's now 8 years we've been on it and we still love it. Our customer service needs are minimal but when I do need help they they've been very responsive. Cons no complaints - think we've only gone down a couple times in 8 years and they responded well and quickly resolved. Switched from [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/) Learning curve too hi for most staff and too many steps to get stuff done. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reasons for choosing ProPet ease of use, visual presentation, price was about same Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Retail ### "Great Product, Terrible Service " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 25, 2024 We would still be using this software if they had any kind of customer service after the sales team is done with you. The software is great until it's not, and if you need help, you're on your own. Pros The product is excellent for multi channel pet businesses Cons The retail module is clunky and unwieldy. Hard to update and use. Customer service is nonexistent. They have a Facebook page where you can ask other users for help because they will never respond. I needed to revamp our entire retail inventory, and was emailing with a rep for several months, no help was forthcoming due to "staffing issues," i was as patient as i coyld be while continuing to check in, finally she just ghosted me. Switched from [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) Daysmart at the time did not offer all of the functionality that was needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DN Debbie N. Manager Health, Wellness and Fitness ### "Propet from a Person who is not techie" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2023 Knowing your pet's activity and health levels: ProPet’s sensors and tracking technology provide pet owners with an understanding of their pet’s activity, health, and behavior. Connecting with your pet: ProPet’s app allows pet owners to interact and communicate with their pet, as well as receive notifications when their pet’s activity levels change. identifying potential health issues: ProPet’s sensors and tracking technology can alert pet owners to changes in their pet’s health that may require further medical attention.BenefitsImproved pet health: ProPet’s sensors and tracking technology can help pet owners better understand their pet’s activity and health levels, allowing for more informed decisions about their pet’s health. Increased pet safety: The device and app can alert pet owners to changes in their pet’s activity levels, preventing dangerous situations or accidents. Improved pet tracking: ProPet allows pet owners to track their pet’s location, ensuring their pet stays safe and secure. Reduced pet anxiety: ProPet’s tracking technology also allows pet owners to monitor their pet’s activity levels, helping to reduce pet anxiety. Enhanced pet care: The device and app provide pet owners with detailed insights into their pet’s health, allowing for more personalized and tailored care. Pros ProPet offers a comprehensive set of pet care services, including dog walking, pet sitting, overnight care, and more.They have an easy-to-use booking system and offer flexible scheduling options.ProPet provides an insurance policy that covers any damage or injury that may occur during pet care services.ProPet offers competitive pricing when compared to other similar services. Cons ProPet does not offer grooming services.They do not offer any discounts for multiple pet households.ProPet does not have a mobile app for customers to book services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Barbi P. Marketing & Operational Manager Veterinary ### "Customer Support Team is the BEST! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2022 Pros For 7 years Bloomingtails tried to go live with Online Booking using Pro Pet team. The \[SENSITIVE CONTENT\] of the business employed a new staff member to get this goal ticked off ... and 3 month later we are now live with Online Booking! As the implementer for ProPet Online Booking I could not of done this without the help of the incredible \[SENSITIVE CONTENT\] & the ProPet team! \[SENSITIVE CONTENT\] helped me so much across the 3 month. It has been a true pleasure to work with her & the team. Our online meetings where always a success & her email guide in between was great guidance. I think people like \[SENSITIVE CONTENT\] is what makes a software company great! As mentioned before, I could not of succeeded with out her. She is the brain behind the 3 month work & I was the hand :). I forever, will be grateful for her being so patient & so wise. No problem was ever too big for her :). If the \[SENSITIVE CONTENT\] of ProPet is reading this give this girl a pay rise!!!!!!!!!!!Thank you again \[SENSITIVE CONTENT\] & ProPet team!Looking forward to working with ProPet in the next coming years Cons Overall its great ! Only one thing... the Pre-paid function can be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Liz E. Pediatric Social Worker Hospital & Health Care ### "Good for booking appointments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 31, 2022 Great to book boarding and grooming spots. Pros Easy to use to book appointments for pet grooming. It is is very organized! Cons There is a few bugs sometimes but mostly a great software to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sonya C. Owner Veterinary ### "Soild Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 1, 2021 Pros Love remote access. It’s simplicity in design and use is by far the best ; I tried many of the top runners. Reports for anything you can think of — they are a huge help. Text feature, especially reminders are game changer. Saved tons of money on no shows. Cons Kennel view, while much better than other software is still visually very cumbersome and needs improvement. Unsure how much improvements will happen in future as they don’t seem to be making many changes or at least don’t communicate to customers if they plan to. Alternatives considered [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/) [Gingr](https://www.capterra.com/p/136469/Gingr/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Amanda R. Manager Hospitality ### "Great but needs work " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 25, 2020 It's great but a lot of the issues we have they just say They are working on it Things we have asked for 4+ years ago Pros It's really easy to use and to train people to use. Very straightforward and user friendly. Customers use it easily too Cons So much needs to be done - main complaint is customers book even if you are full We have to manually tell them we're full Causes confusing and overbooking Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Customer Experience Manager Medical Devices ### "Perfect way to manage your pet business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 14, 2019 Positive! Lots you can do with this app to make sure your business is running as smooth as possible! Pros Very user friendly & helps keep scheduled super organized! Love how you can text/share pictures with clients right from the app, accept payments, manage daycare/boarding schedules & activities. Keeps great track of all the dogs you interact with & their health history! Cons I don't really have bad things to say about this app, sometimes it freezes & refunding customers is still an issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM David M. President Consumer Services ### "Absolutely Outstanding Product and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2019 We opened our kennel in October 2019. Having studied and demoed several kennel packages we went with Propet. One of the best decisions we made. I'm extremely pleased with the software and thrilled with the customer service. Pros \-Our customers like it -Dashboard arrangement -Options and custom settings -CUSTOMER SERVICE - OUTSTANDING -Reasonable Price -Cloud based -Interface Cons There are a few minor nits but nothing worth mentioning and they are always making improvements and additions to the functionality which they keep in an easy to see little icon on the lower right of the screen that you can click to see a log of updates. Alternatives considered [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/) [Gingr](https://www.capterra.com/p/136469/Gingr/) [Kennel Link](https://www.capterra.com/p/92871/Kennel-Link/) Reasons for choosing ProPet Cost and functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2019 Thank so much for taking the time to review ProPet! We are so glad to hear ProPet was one of the best decisions you made and we look forward to helping you grow! AU Anonymous User Manager, Digital Analytics - Canada Retail ### "Good but not perfect" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 26, 2019 ProPet saves time and paper by providing a comprehensive all in one solution Pros great idea for software and helps mange and track kennel's daily activities. All in one solution for busy business owners. Helps save time and paper. Cons The software itself is not super friendly and easy to use. You have to contact customer care once or twice to get a grip on how to use all available features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150449/ProPet/reviews/) Popular comparisons [Pet Manager vs ProPet](https://www.capterra.com/compare/150449-150536/ProPet-vs-Pet-Manager)[BusyPaws vs ProPet](https://www.capterra.com/compare/150449-231681/ProPet-vs-BusyPaws)[Gingr vs ProPet](https://www.capterra.com/compare/136469-150449/Gingr-vs-ProPet)[PetPocketbook vs ProPet](https://www.capterra.com/compare/150449-216597/ProPet-vs-PetPocketbook) [Time To Pet vs ProPet](https://www.capterra.com/compare/144329-150449/Time-To-Pet-vs-ProPet)[Pawfinity vs ProPet](https://www.capterra.com/compare/142461-150449/Pawfinity-vs-ProPet)[MoeGo vs ProPet](https://www.capterra.com/compare/150449-165732/ProPet-vs-MoeGo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)