# TeamUp Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TeamUp Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/150357/Teamup

---

# 

 TeamUp Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TeamUp

## What is TeamUp?

TeamUp is the go-to membership management software that empowers the world’s best fitness providers to maximize their impact and run their classes with ease. Trusted by thousands of fitness experts globally, TeamUp streamlines operations with a powerful, all-in-one solution. TeamUp offers effortless setup and implementation, seamless customer registration, and significantly less admin time so you can get back to doing what matters. With flexible booking solutions, you can seamlessly offer a variety of different programs including one-off and weekly schedules, in-person and online classes, and so much more. Open up waitlists to keep your classes full, utilize a point of sale (POS) system to make purchases easy, and gain valuable insights with intuitive reporting. TeamUp has everything you need to crush your business goals and create the best possible experience for your clients.

## What is TeamUp used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Gym Management](https://www.capterra.com/gym-management-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 341 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$119

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Gym Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Club Management / 2026
-   Dance Studio / 2026
-   Fitness / 2026
-   Gym Management / 2026
-   Martial Arts / 2026
-   Membership Management / 2026
-   Personal Trainer / 2026
-   Yoga Studio / 2026
-   Pilates Studio / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Club Management / 2025
-   Dance Studio / 2025
-   Fitness / 2025
-   Membership Management / 2025
-   Personal Trainer / 2025
-   Yoga Studio / 2025

## TeamUp alternatives

[4.4 (354)](https://www.capterra.com/p/136861/Glofox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting price

$780.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (233)](https://www.capterra.com/p/190526/LegitFit/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/150357/Teamup/alternatives/)

## FAQs about TeamUp

Overview

### What problems does TeamUp solve?

TeamUp solves time-consuming booking, payment, membership, and attendance admin by automating class registrations, waitlists, reminders, waivers, and failed-payment follow-up in one system. Fitness studios, yoga and Pilates instructors, and small team operators use it to reduce overbookings, stop chasing payments, give clients self-service booking, and keep staff aligned.

Answer based on 241 reviews

Overview

### Which roles and teams benefit most from TeamUp?

TeamUp is most used by fitness business owners, studio directors, and executives who manage scheduling, memberships, payments, and business performance. Trainers, coaches, and instructors rely on it to organize classes, client bookings, and attendance. Front-desk and operations teams benefit from streamlined administration, member communication, and day-to-day service delivery.

Answer based on 341 reviews

Overview

### What company size and industries is TeamUp built for?

TeamUp is built for small fitness businesses, with 99% of reviewers from small businesses and 64% in Health, Wellness and Fitness. It serves independent owners such as gyms, CrossFit, Pilates, yoga, martial arts, dance, boxing, and fitness clubs, with additional use across Sports at 20% and Leisure, Travel & Tourism at 6%.

Answer based on 341 reviews

Features and Usability

### What are the key features of TeamUp?

TeamUp includes core scheduling and member operations features such as class management, online booking, membership management, client management, and payment processing. Differentiating features include wait list management, Zoom and Stripe integrations, on-demand content, and role-based access controls, with reporting dashboards and notifications supporting daily studio administration.

Answer based on 137 reviews

Pricing

### How much does it cost and what fees or limitations are included?

TeamUp starts at $119/month for the Basic plan, which supports up to 100 active customers and includes booking, payments, reporting, and free data migration. Reviewers often call it good value, but some small clubs and lower-volume businesses say the monthly cost feels high, and some note extra Stripe transaction fees.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does TeamUp integrate with?

TeamUp integrates with more than 20 third-party tools, including Mailchimp, Stripe, Zoom Workplace, GoCardless, Zapier, ActiveCampaign, Wix, and ClassPass. These integrations cover email marketing, payments, online classes, automation, websites, and booking, with additional catalog connections such as QuickBooks, Slack, Constant Contact, and AWeber.

Answer based on 68 reviews

Getting Started and Support

### What training and onboarding options does TeamUp offer?

TeamUp provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs of product features and setup steps.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does TeamUp offer, and how do users rate the experience?

TeamUp offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, friendly, and hands-on during setup and troubleshooting, with helpful follow-up and clear guidance. Some report slower replies at times, chat frustrations, and limits when requested features are not available.

Answer based on 137 reviews

Membership management

### How good is TeamUp for managing memberships?

TeamUp makes membership management straightforward for fitness studios, swim clubs, and small class-based businesses. TeamUp handles payments, recurring plans, class access, and member changes in one system, which cuts admin work. Some teams find setup, trial flows, and certain custom billing rules confusing, especially for niche membership models.

Answer based on 82 reviews

## Who uses TeamUp?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 179 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 179 reviews

Health & Medical

27%

Health & Medical

27%

Entrepreneurs/ Owners

19%

Administrative

15%

Finance & Accounting

4%

Others

35%

Top industries

Based on 179 reviews

Health, Wellness and Fitness

59%

Sports

32%

Leisure, Travel & Tourism

4%

Professional Training & Coaching

3%

Other

2%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.7 (138)

57.25% of 138 reviewers that rated this feature as important or highly important

You benefit from seamless payment processing with integrations for GoCardless and Stripe, making transactions quick and automated. Reviewers highlight the ease of setup, clear tracking, and efficient notifications for failed payments, though some mention client confusion with direct debit terminology.

Member Database

4.6 (96)

47.92% of 96 reviewers that rated this feature as important or highly important

TeamUp offers a centralized, organized member database that keeps all details—attendance, payments, and health records—easily accessible. Reviewers indicate it’s simple to manage, supports tracking trends, and helps retain members, though some mention a desire for more detailed inactivity reports.

Online Booking

4.8 (92)

63.04% of 92 reviewers that rated this feature as important or highly important

It gives you an easy way for clients to book classes online, reducing admin work and improving organization. Reviewers appreciate the user-friendly interface, automated reminders, and how it streamlines class management, though a few mention occasional confusion for some customers.

Membership Renewals

4.7 (81)

50.62% of 81 reviewers that rated this feature as important or highly important

With this capability, you automate and simplify membership renewals, saving admin time and ensuring consistent revenue. Reviewers appreciate the effortless setup, automated reminders, and how renewals run smoothly without manual intervention, making it easy for both staff and members.

Membership Management

4.6 (80)

56.25% of 80 reviewers that rated this feature as important or highly important

This aspect helps you customize, track, and manage memberships efficiently, supporting multiple options and easy edits. Some reviewers find it straightforward and reliable, while others mention occasional confusion with upgrades and a desire for more intuitive navigation.

Enrollments/Onboarding

4.5 (75)

34.67% of 75 reviewers that rated this feature as important or highly important

Manage the enrollment and onboarding of all new members and accepted applications

TeamUp 110 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Upload belt statuses and badges to student accounts

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Monitor service demand and performance to plan for adequate resources that meet business needs

Maintain personal certifications/qualifications

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Manage and track all internal and external communication conducted via calls, email, text, or chat

Enable students, customers or employees to engage with each other in a particular space online or offline

Track, store, and access client contracts or licenses

Designing, storing and cataloging costumes with client information, including assignments, sizes and prices

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Track and collect membership dues

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Database of frequently used, popular workout routines

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Administer standardized fitness assessments to gauge current fitness level

Designed for dance studios

Intended for sports & fitness gyms

For martial arts classes and studios

Designed for yoga and pilates studios

Automatically find mutually available meeting time slots across multiple calendars

Designed for trainers who offer in-person sessions

Manage the instructor/teacher's schedule, tasks, responsibilities

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

TeamUp offers a centralized, organized member database that keeps all details—attendance, payments, and health records—easily accessible. Reviewers indicate it’s simple to manage, supports tracking trends, and helps retain members, though some mention a desire for more detailed inactivity reports.

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

This aspect helps you customize, track, and manage memberships efficiently, supporting multiple options and easy edits. Some reviewers find it straightforward and reliable, while others mention occasional confusion with upgrades and a desire for more intuitive navigation.

With this capability, you automate and simplify membership renewals, saving admin time and ensuring consistent revenue. Reviewers appreciate the effortless setup, automated reminders, and how renewals run smoothly without manual intervention, making it easy for both staff and members.

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Make reservations on the go through a mobile device

Manage and support multiple locations

It gives you an easy way for clients to book classes online, reducing admin work and improving organization. Reviewers appreciate the user-friendly interface, automated reminders, and how it streamlines class management, though a few mention occasional confusion for some customers.

Accept and process online payment transactions

Real-time registration over the web

Designed for trainers who offer online sessions

You benefit from seamless payment processing with integrations for GoCardless and Stripe, making transactions quick and automated. Reviewers highlight the ease of setup, clear tracking, and efficient notifications for failed payments, though some mention client confusion with direct debit terminology.

Accept and process customer payments for products or services using hardware and software

Trigger clickable pop-up messages

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Point or incentive based programs loyalty programs designed to increase customer engagement

At least a username and password is required to access the system

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Database of students to track personal information of individuals and families

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Allow organizations to streamline the check-in process for visitors.

Record, update and manage waiting lists

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (340)

4.6

Based on 340 reviews

## Pricing

Value for money

4.6 (326)

Basic

$119.00

Other,Per Month

It includes:

-   Complete booking platform
-   Online payments
-   Financial reporting
-   Classes, appointments, courses
-   Member mobile app
-   Website widgets
-   Security & data protection
-   Free data migration

Value for money

4.6 (326)

4.6

Based on 326 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (324)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (324)

4.8

Based on 324 reviews

## User reviews

Overall rating

4.8

Based on 341 reviews

Filter by rating

5(284)

4(53)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JW

Jo W.

Studio owner

Health, Wellness and Fitness

### "Go team up review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 21, 2026

On the whole it is good. I have never had any problems with it. Customer service resolves issues quickly.

Pros

It is really easy to use. Booking classes is great. Customer service is great. The app is also really easy to use. Clients love it.

Cons

The price has gone up. When I first started using it , I paid 46 per month. It’s not nearly 82 pounds. This is a lot for a small business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LO

Luana O.

Owner

Health, Wellness and Fitness

### "TeamUp will change the way you work!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2025

Overall my experience with TeamUp has been smooth and positive. I felt supported when converting over from my previous booking engine and still continue to feel support when needed.

Pros

TeamUp is very user friendly as far as set up and the support that I received was very helpful. We are a smaller fitness center and the price for TeamUp was actually less than a previous booking engine that I used that was not as user friendly

Cons

The only downside to TeamUp that I've experienced is that there is not a +1 option for my clients. I did have that as an option with the previous booking engine, but it still isn't a deal breaker for me.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

The price was the biggest factor and that I could have a branded app for less as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tami S.

Owner

Health, Wellness and Fitness

### "Gym and Fitness Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2025

It's been a great experience. It is an easy system to use. I like that the system works with Zoom.

Pros

I like that TeamUp works with Zoom. It is easy for clients to sign up for classes. It's also easy to set up classes and delete classes.

Cons

I can't think of anything right now. I don't like that I have to pay in US$ as a Canadian business.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Because of cost of Mindbody. It is important to me to keep my costs down. I'm not a huge company. I also liked that TeamUp worked well with Zoom.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Chelsey B.

Owner

Health, Wellness and Fitness

### "Martial Arts Academy POS system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 25, 2025

It’s a great POS system and have enjoyed using it for our academy. Never had any issues using the system.

Pros

Automatic payments are helpful and simple registration. User friendly and easy to navigate as the manager.

Cons

Not being able to merge the family plans. And the app is easier to use than the website. Time zones were hard to adjust for making the schedule correctly.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

needing to be able to take automatic payments and send to the business account

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CE

Chelsea E.

Lifegaurding Coordinator

Sports

### "Efficient, Secure, and Cost-Effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 25, 2025

My overall experience with TeamUp has been very positive. I appreciate the security features that make both staff and patrons feel confident using the system. The payment processing is smooth and reliable, which helps everything run efficiently. On top of that, the platform provides strong value for the money, especially with how much time and effort it saves

Pros

I really liked how easy TeamUp was to use and how organized it kept everything. Scheduling and managing availability was simple, and the reminders helped reduce confusion. It saved time and made communication with the team much smoother.

Cons

Overall TeamUp worked really well, but some of our older patrons struggled with using it at times. They occasionally found it confusing to navigate or had trouble getting set up, which meant we needed to provide a little extra support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jake M.

Director of Operations

Health, Wellness and Fitness

### "Brilliant Service - Highly endorse the use of this platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

Great experience, everything is simple and easy to use yet so effective and exactly what we needed as a business. I would use it again every time.

Pros

It is the main system we use to run our centre. We have a small membership base of around 125 members. It makes it really simple to understand and to use. For the price we pay it works brilliantly and you only pay more if you start to have more paying members. The support from the team up staff is great and always reply almost instantly and solved every single problem I have had so far. We use Gocardless to take payments and this links perfectly with that so our payments are straightforward and linked easily to our memberships.

Cons

I dont have any major complaints at all regarding the use of Team Up as I have never encountered an issue at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NL

Nicky L.

CEO

Sports

### "BEST pmatforms for studios and classes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 25, 2025

I have had many system try move me or entice me with other platforms and they dont come near to Teamup

Pros

The ease of moment within the platform. Absolute value for money and the client support is great and so helpful.

Cons

That i cant seprrate payents to different accounts. And that i cant notify a client on their second last session when ithappens rather than when its booked. Especially in big packs which last weeks

Alternatives considered

[Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/)

[Momence](https://www.capterra.com/p/229516/Ribbon/)

[bsport](https://www.capterra.com/p/197172/bsport/)

Reasons for choosing TeamUp

I had seen another company in Sheffield useit successfully

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

Gareth K.

Owner

Health, Wellness and Fitness

### "Team Up - The Best ! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

A business lifesaver for me. I wouldn’t like to imagine a world without it. Absolutely unthinkable 👀🤗

Pros

Seamless client management - removed 90% of business admin, freeing up buckets of time for me as business owner.

Cons

Hard to detail - but a messaging app to seamless contact clients would be fantastic! To be able to contact a scaling customer base at the click of a button 🙌

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KN

Kate N.

Pilates teacher and company director

Professional Training & Coaching

### "Brilliant software! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2025

Team up has made my life as a studio owner so so much easier, and myself and my clients love it. Shelly has been amazing and helped greatly. The customer support has been great. The calls have made all the difference to helping me get set up and understand the software properly.

Pros

How user friendly it is for me and for my customers. How it has every facility I need and more, and how it’s made my admin such a small part of my day now.

Cons

The fact it doesn’t have the Apple Pay facility, in order for people to pay on their phones without getting bank cards out etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RF

Ronan F.

Management

Health, Wellness and Fitness

### "A great product. A brilliant service. A very good price."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 17, 2025

I love it. User experience is very easy for our members from a browser, iOS or android. My team use it effortlessly from their phones when making changes to classes on the go. Managing membership, and making individual changes to membership is very easy and brilliant.

Pros

How effortless is handles membership purchases and stripe integration. Business dashboard is extremely good. Always adding new features to the service and continuously improving

Cons

No major flaws yet. No persistent issues have arisen yet thankfully.

Alternatives considered

[LegitFit](https://www.capterra.com/p/190526/LegitFit/)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reasons for choosing TeamUp

Good sales demo, good product and price pint

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 20, 2025

Thanks for taking the time to share your positive experience with TeamUp, Ronan. We love hearing how easy you find managing memberships and how useful the dashboard is. And it's great to know that the user experience is seamless for you and your members across all platforms. Our continuous improvements and new features are so important for meeting the evolving needs of fitness businesses, so if you ever have any suggestions or feedback about how we can further enhance your experience, please don't hesitate to reach out.

[View all Reviews](https://www.capterra.com/p/150357/Teamup/reviews/)

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