# NAVEX IRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NAVEX IRM Software - reviews, pricing plans, popular comparisons to other Risk Management products and more. Source: https://www.capterra.com/p/150187/Navex-IRM --- # NAVEX IRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NAVEX IRM ## What is NAVEX IRM? Recognized as a Leader in the Gartner® Magic Quadrant for ITRM and ITVRM, NAVEX IRM (formerly Lockpath) brings visibility to risks frequently managed in disparate sources. Aggregate internal data points from all corners of the organization, as well as from assessments, audits, authoritative sources and external systems. By having everything centralized, correlated and connected, the platform enables organizations to see dependencies and make smarter business decisions. ## What is NAVEX IRM used for? [Business Continuity](https://www.capterra.com/business-continuity-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[ERM](https://www.capterra.com/erm-software/) Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $2600 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NAVEX IRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.navexglobal.com/&name=NAVEX IRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NAVEX IRM 4.7 (20) VS. [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting Price $2600 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (20) Ease Of Use 4.7 (105) Value For Money 4.5 (19) Value For Money 4.8 (97) Customer Service 4.7 (20) Customer Service 5.0 (102) ## NAVEX IRM alternatives [4.9 (23)](https://www.capterra.com/p/195786/CyberOne/reviews/) Starting price $6500.00 Per User, Per Month [4.6 (39)](https://www.capterra.com/p/151388/StandardFusion/reviews/) Starting price Contact vendor for pricing [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $200.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Assessment Management Creation, administration, and evaluation of assessments or tests NAVEX IRM 64 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Collect, track and store acknowledgements that policies have been read and understood Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Define and maintain business rules that determine workflow capabilities and criteria Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Investigate and take action at root cause or error in processes to prevent recurring issues Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Protect sensitive data for digital privacy Plan and implement business continuity measures in case of unforeseen events Store and organize documents in a centralized system Manage product specific documents in a categorized order Automated handling of non-compliant EDI transmissions. Software designed for the healthcare industry Store, manage and track all forms in a centralized location Management of rules, practices, and processes of a company Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Ensure internal objectives and compliance with policies are met Track and manage inventory levels to maintain proper supply Identify and respond to unexpected problems or failures (ie. "negative events") Manage risks related to IT systems Manage, maintain and track the performance of assets and equipment Manage risk that occurs from systems failure or inadequate processes A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create new policies or alter existing policies A repository of all past and existing policies Create, manage, and track policies and procedures within an organization Group policies by type for easy classification and discovery Predict future data based on historical data sets Organize and manage all processes/procedures involved in purchasing goods and/or services Active reporting of data and metrics Identify and orchestrate execution of actions needed to restore systems to optimal conditions Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify, monitor, and assess risks to brands Review, approve and cancel requests for goods/services to be purchased Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Identify and assess hazards to ensure the well-being of employees, assets, and the environment Regulations on a company's internal process when dealing with financial reporting Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Pinpoint and mitigate risk from third-party vendors and suppliers. Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (20) 4.5 Based on 20 reviews ## Pricing Value for money 4.5 (19) Basic $2,600 Per Month Value for money 4.5 (19) 4.5 Based on 19 reviews ## Integrations [ Acunetix](https://www.capterra.com/p/171379/Acunetix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (20) 4.7 Based on 20 reviews ## User reviews Overall rating 4.7 Based on 20 reviews Filter by rating 5(13) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CS Christopher S. Intern Information Technology and Services ### "Powerful with steep learning curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 4, 2019 So far we only have the Vendor manager operational, and once I read up and practiced a bit, setting up tables is pretty straight forward, but we have to be careful because setting up a practice questionnaire and issuing it in a test means we now have a sample questionnaire that we apparently can never delete or get rid of. I feel it's going to be a great asset, but getting it operational seems time-consuming and labor-intensive. Pros The number of features is pretty great and it seems like it's going to be a powerful tool once it's operational. Cons It's pretty complicated to set up and make ready for use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Joi L. Senior IT Security Analyst Hospital & Health Care ### "Great Experience with Lockpath's Keylight Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2019 Keylight has been a great tool and has assisted with streamlining our third party review process. Using the tool, we are able to weight questions, calculate a score based on the vendor’s response, obtain information regarding the security scorecard rating, document a summary regarding the review, easily update questions to be completed by the third party, administer user access for the tool, and keep track of the progress of completion of the questionnaire. Also, Lockpath is quick to respond whenever I have questions regarding the tool. Additionally, I meet with a representative from Lockpath on a regular basis to touch base and discuss any issues, questions, or provide feedback. I’ve had an excellent experience with Lockpath’s Keylight tool and highly recommend it. Pros Ability to weight questions Ability to calculate score based on vendor's response to questionnaire Ease of updating questions/info in questionnaire Ease of providing user administration Ease of monitoring progress of completion of questionnaire Good customer service Cons The reporting functionality could be improved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Deborah B. Information Security Analyst Management Consulting ### "LockPath experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2019 Pros I like that it helps me organize my GRC functions, helps automate things and takes out a lot of the manual work that GRC usually requires. It is like another resource . Cons It can be confusing at times knowing where to go to connect different documents and functions. It is not the most user friendly software. It does take a mindset that is not afraid to explore and ask questions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Manager, Information Security Systems Hospital & Health Care ### "Good GRC solution with a robust framework" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2019 While the framework required more work than we anticipated, overall the Keylight GRC platform has been a good first step into the GRC tool space. Pros Framework is very flexible to meet the needs of most organizations, inexpensive for the architecture. Cons Would not be a good fit for companies that want something that is more plug n play where you select the regulatory requirements, you yes/no the risks and it outputs dashboards. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Melissa S. Manager Information Risk management Legal Services ### "Excellent platform and model vendor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2019 The platform has enabled the risk function to have broad management capabilities in all GRC areas with a minimal amount of staff to support the platform. Pros Highly extensible and customizable for our workflows and reporting requirements Cons The administrator UI isn't in the usual structure which takes some time to get used to but it is the same in every module so once you are used to the layout it is the same for every piece in the platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Information Security Compliance Analyst Hospital & Health Care ### "Keylight is nimble, useful system." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 9, 2019 Keylight lets us manage our vendors in a very simple way. We can add vendors, provide assessments, provide reviews, and render decisions all within the system and effectively. It has simplified a number of tasks for me personally. Pros Keylight makes the complex tasks involved in vendor management easy to handle. From vendor communications to information retention, Keylight does it all and in a fairly user friendly way. Cons Lockpath has traditionally not communicated potential problems in upcoming updates and has not provided system issue notifications very well, if at all. They are pleasant to talk to but work from the basis of regardless the problem, we're only going to discuss issues if you call in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Morgan K. Sr. Analyst Insurance ### "Seeking Tool for Risk Management and Workflow (Rm & Cm Applications)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2018 The experience with Lockpath has been positive including their attentiveness and responsiveness to meet our needs with their tool. Pros Lockpath Keylight is highly configurable and easy to navigate from an administrative perspective with coaching from the Professional Services team. The speed of implementation is primarily based on the tool owner to provide documentation and dedicate time to understanding the system. The user-friendliness of the front end of the tool ultimately falls on the administrator as the system is pretty much a blank slate upon purchase. The Quickstart implementation structured our system’s foundation and the remainder of the configuration was able to be completed either by the Professional Service team or by an internal administrator of the system. The Professional Service and Support teams have been highly responsive to questions and enhancement requests for the system. Professional Service hours have been very useful in working through more advanced requirements and gaining a more robust training to the system. Cons As noted above, the Risk Keylight application is 100% configurable which means there is no direct out-of-the-box workflows or fields. This can be an advantage or disadvantage based on the needs of your company. If your company is able to detail specific requirements, the configuration of basic workflows is quick to implement. The Compliance Keylight application came with a few pre-built workflows and forms which has been helpful to quickly input data and see results in the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Rick T. System Security Analyst ### "Robust GRC Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 8, 2018 Makes managing GRC tasks, exceptions, vendors, etc much MUCH more efficient. We have seen significant time savings by using this software. Pros This is a fully customizable solution to help meet GRC management needs. This has also been expanded into other areas, including assessments, asset reviews, documentation management/reviews, testing management, vendor management, and a host of other things. Cons The online doc is ok, but may need updating. We have also run into reporting limitations, and the software can struggle with graphic reporting if the number of records exceed some preset quantity. The other is very specific; when creating a new field and setting the character parameters, the parameters are permanent for the life of the field. For example, if a text field is set for 100 characters, but a year later, you find a need to allow for 500 characters, the existing field cannot be redefined. A new field needs to be created to allow for the expanded setting. So when you are trying to create a field and be cognizant of the space (i.e. limiting to 100 characters), you are limiting the future-growth of the data this field may manage. The same goes for the tolerances of the numeric fields. Once the parameters (number of spaces before and after a decimal point) are set, there is no changing the field. It must be replaced with a new field, rather than having an effective recalculation process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Chris N. Security Administrator ### "Great Product For Regulatory Compliance " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 7, 2018 Pros We like using Keylight because it allows us to keep track of all of and stay up to date with all of our policy and compliance documentation. The platform also holds people (performers) accountable and ensures due diligence with regards to their relevant tasks. Cons The roles can be a little confusing, when we set up users, it is sometimes a challenge to determine what access they need, especially for people in IT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VL Verna L. Information Security Engineer ### "LockPath is flexible and customer support team very knowledgeable." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 7, 2018 Pros Improvements of the tool with each upgrade makes it even more flexible for all users and skill levels. Cons I find that building out workflows involves too many steps and can be a bit cumbersome. Additionally, converting compliance documents to MS Word formats could be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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