# Veoci Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Veoci the right Emergency Notification solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150183/Veoci/reviews

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Veoci

4.6 (10)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 13th, 2025

# Reviews of Veoci

Ease of use

4.4

Customer Service

4.7

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brian H.  
Emergency Management Specialist  
Higher Education  
Used the software for: 1-2 years

### "Great product for Emergency Management"

March 27, 2019

5.0

Pros

The ease to use the software from anywhere, so when an incident happens people can use their phones, laptops, or desktop computers to be connected, gather data, create ICS forms on the fly and make sure the support is given. Also the fact that everything is customizable so you can really create a system that is perfect for what you need.

Cons

Sometimes it is hard to complete tasks without purchasing the next level of licenses due to the number of people who need to have memberships, but they do work with you and have adapted some things to be "public" which has helped us as we grow with the software.

Review Source

Response from Veoci

April 2, 2019

Thank you for your review of Veoci!

GW

Ginger W.  
Emergency Management Specialist  
Higher Education  
Used the software for: 1-2 years

### "Implementing a New Systems from the Ground Up"

November 19, 2019

5.0

I am very pleased with Veoci. They are doing so many things to accommodate us and I really appreciate that. We have a dedicated team working on our various tasks and it makes it way simpler not to have to explain it all the time. We are able to pick right up where we left off.

Pros

The ease of using the system. The icons are simple and use common sense when sharing with others. The administrative side of the system is so simple. It feel very Mac based with the drag and drop. I really like that. The staff helping develop the new workflow are out of this world. Once a change is mentioned they go right to it and update. They not only understand how the system works, they also understand higher education and emergency management. Major plus for me. I don't have to spend time explaining how my institution works.

Cons

I think the cockpit with various conversations can be slightly confusing. Once you get the hang of it it makes sense but it is difficult to train on.

Alternatives considered

[Autodesk Fusion](https://www.capterra.com/p/178416/Fusion-360/)[WebEOC](https://www.capterra.com/p/177792/WebEOC/)[Kuali Ready](https://www.capterra.com/p/151442/Kuali-Ready/)

Reason for choosing Veoci

We were already using it for incident management and it was working very well. When they presented that they can build the tool to my satisfaction I was pleased with that. The price was good with the number of users I was needing to include.

Review Source

KB

KELLY B.  
Director of Emergency Management  
Public Safety  
Used the software for: 1-2 years

### "Pros & Cons"

March 27, 2019

4.0

Pros

1.) The ability to customize features to make them work for our agency 2.) Ability to provide a guest account to a first response agency on the fly - This is critical as sometimes you never know who will respond to your command post or EOC and it is important to be able to share critical information on the fly without having them take up a license.

Cons

1.) There are some useful aspects of Veoci that are "out of the box," but overall, the tool is only as good as the time that you put in to it to customize features and applications to fit the processes and needs of your agency. 2.) The price for licenses; there are many applications which we have identified that we can use Veoci, however, we are limited due to the price of licenses as well as the cost for support hours to build new features. In that sense, we are unable to use the tool to it's full potential right now.

Review Source

Response from Veoci

April 2, 2019

Thank you for your review of Veoci! We greatly appreciate your feedback.

PT

Patrick T.  
System Director of Emergency Management  
Hospital & Health Care  
Used the software for: 2+ years

### "VEOCI for HealthCare Emergency Management"

April 11, 2019

4.0

Pros

1\. Emergency notification via text, phone, e-mail and push notification for responding leaders, 2. chat room to ensure documentation of important events, 3. public and private forms to collect data and information and display relevant information in dashboards, 4. document library ensuring leaders have access to critical information, 5. integrated "address book" where all responding team members have the most up to date contact information during an emergency, 6. leverage and use for programmatic purposes such as regulatory complaince, meeting agendas, etc.

Cons

While not necessarily a direct con of the software, but an organization needs to consider how they will develop and manage the platform with internal or external resources. Consider having someone in house who maintains proficiency to develop solutions or leverage VEOCI's solution team. We've had great success working with the solutions team for quick and well developed solutions.

Review Source

Response from Veoci

April 15, 2019

Patrick, thank you so much for your feedback!

JN

Jennifer N.  
Program Manager  
Higher Education  
Used the software for: 2+ years

### "Emergency Management/Project Management Review "

March 27, 2019

5.0

Pros

The agility behind getting it to do what I want it to do. Sometimes that may require work arounds and a bit of work on the VEOCI development side, but it's nice to make recommendations for enhancements and see them implemented. I use the system for everything from daily project management of goals to managing my response and providing a resource and tool for situational awareness across the University.

Cons

Developing workflows is not simple and takes extraordinarily long. Due to the ongoing difficulty in use, I just don't use the feature.

Review Source

Response from Veoci

April 2, 2019

Thank you for taking the time to provide feedback. At Veoci, customer input helps to further improve and evolve our platform.

MS

Michael S.  
Assistant Chief of Operations  
Public Safety  
Used the software for: 2+ years

### "EXCELLENT PRODUCT"

March 6, 2019

5.0

It has been an excellent product and very useful. It is multi functional and not just for emergency management. We use it on a daily basis to manage our fire department.

Pros

Easy to use and very good user interface for the end user. It is very easy to use on any mobile platform.

Cons

Sometimes there are small glitches but the support team is very quick to update and fix small issues.

Review Source

Response from Veoci

March 12, 2019

Thank you for your glowing review! We appreciate you taking the time to post this and we look forward our continued partnership!

CM

Cheri M.  
Student  
Education Management  
Used the software for: 6-12 months

### "Helps keep campus safe"

August 20, 2021

4.0

The university uses Veoci to keep track of who is safely allowed on campus and who is not based on any covid symptoms or exposure.

Pros

I like that it is an easy check in to mark whether or not I have had any covid symptoms/ been around anyone who has covid symptoms. From what I understand, the admins can then map the data to find who is being impacted by covid and keep campus operating even during the pandemic.

Cons

It is slightly counter intuitive to find the daily survey on the app. You have to click around a little first

Review Source

VR

Verified Reviewer  
Emergency Operation Center Program Manager  
Government Administration  
Used the software for: 1-2 years

### "PhilaOEM"

March 27, 2019

4.0

Pros

Out of the BOX easy to use! The end user can quickly make customized forms to collect data during an incident

Cons

The dashboard tiles move around based on the monitor size, I would like an option to be able to lock that down

Review Source

Response from Veoci

April 2, 2019

Thank you for your review!

SS

Steven S.  
Director, BCM  
Insurance  
Used the software for: Less than 6 months

### "Simple, easy to use command and control virtual tool for managing incidents, crises, etc."

November 14, 2017

5.0

The ability to collaborate more effectively and timely during an incident or emergency, especially as it crosses national borders globally.

Pros

Love the ease of use and ability to build out space for "users" to just jump on and start sharing information. Still learning, but so far, the capabilities are endless for information sharing.

Cons

To date, we haven't discovered any "cons" and continue to explore the many different ways we can employ this tool in our crisis management team structure across the organization. If there were one "con," it might be that it does not connect or merge data with our current Business Continuity tool vendor, Fusion Risk Management via the Salesforce Platform, however, that's very minimal at this point.

Review Source

Response from Veoci

April 2, 2019

Thank you for your review!

JB

Jen B.  
Emergency Manager  
Education Management  
Used the software for: 6-12 months

### "UND Veoci Review"

March 27, 2019

5.0

Very happy with the software but wishing there was at-your-own-pace learning modules instead of traveling to boot camp.

Pros

Forms make it easy to input and capture data. I also appreciate the mapping feature which can be customized to your agency.

Cons

I wish there were online tutorial videos to help you learn more about the software.

Review Source

Response from Veoci

April 2, 2019

Jen, thank you for taking the time to review Veoci. We appreciate your feedback!

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