# ServiceTitan Pricing 2026 | Capterra > Learn more about ServiceTitan pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/150053/ServiceTitan/pricing --- # Pricing for ServiceTitan [4.3 (327)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Write a Review! ## [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) has **3** pricing plans - No free trial - No free version **Credit Card Required:** Not provided by vendor **Discount:** Information not available ### Starter Custom Quote Available **Pricing Model:** Per User Starter plan includes: - Proposals - Quotes - Service Agreements - Scheduling - Dispatch ### Essentials Custom Quote Available **Pricing Model:** Per User Essentials plan includes: - Mobile Estimates & Invoices - Payroll Management ### The Works Custom Quote Available **Pricing Model:** Per User The Works plan includes: - Configurable Payroll - Advanced Reporting - Commission Tracking - Customizable Memberships ## Popular alternatives to [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Looking to learn more about Field Service Management software similar to ServiceTitan? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by FieldPulse [4.6 (439)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/153475/FieldPulse/) by BuildOps [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/194155/BuildOps/) by Jobber Software [4.6 (1456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price:$39/month [LEARN MORE](https://www.capterra.com/p/127994/Jobber/) by KickServ [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting Price:$245/month [LEARN MORE](https://www.capterra.com/p/135788/Service-Fusion/) by Housecall Pro [4.7 (2739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price:$79/month [LEARN MORE](https://www.capterra.com/p/140363/HouseCall-Pro/) [View all alternatives](https://www.capterra.com/p/150053/ServiceTitan/alternatives/) ## What do others say about [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) pricing? Pricing Rating $ $ $ $ $ Value For Money[3.8(327)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Pros Cons [Read All 327 Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Read Full Reviews Below Erik J. Owner Consumer Services, Self-employed Used the software for: Less than 6 months ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: Capterra May 6, 2026 "Avoid this company if you are small or medium business" **Overall:** I was not informed I was signing a 2-year contract. No demo was provided. Onboarding failed due to Service Titan's own delays, causing my technician to leave my business. I requested cancellation before onboarding was even finished. I never went live and never used the service. They refused to accept my cancellation for breach of contract and threatened collections if full amount isn't paid. How can I pay for something I never used? I filed complaints with five regulatory agencies. And disputed the charges on my credit card, my credit card dispute was approved. I would not recommend working with this company to anyone. **Pros:** None that I experienced. Onboarding was never completed. They were slow to answer questions and did not know how to help with using the software. And they never explained to me that this is not a good software for small businesses. **Cons:** I was sold ServiceTitan as a solution for my small appliance repair startup. I was never disclosed that the platform is designed for large commercial operations with multiple technicians — not solo operators or startups. I was never given a trial or a demonstration. Just a document with no explanation of what it entailed. They were deceptive and with help the real truth. I never used the service at all and requested cancellation after dealing with there disorganized support staff and complicated software. Hunter L. Office Manager Construction, 11-50 employees Used the software for: 1-2 years ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 5.0 Features 4.0 Value for Money 4.0 Likelihood to Recommend 80% 8/10 Reviewer Source Source: Capterra March 25, 2026 "It's growing on us " **Overall:** It was rough in the beginning, the onboarding was stressful, time consuming, and exhausting. (Usually the hard things are the right thing to do, I hope this statement rings abundantly true in the foreseeable future). It felt like we had to do things many times before we got it right and then when it was onto finding the next thing. Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team. She's helping us refine our systems and ensure that we're doing ServiceTitan's best practices. It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more. I'm looking forward to seeing where the system will go in the coming years and am excited to be a part of it! **Pros:** I appreciate that ServiceTitan is always working to improve and offer the best to its customers. Some of the features are Pro products but there is a lot built into the core system that you don't feel neglected without signing up for the pro features. I also appreciate the support team. They are always available, respectful, and helpful. I also really enjoy the collaboration ServiceTitan offers to our teams in projects and tasks. I really enjoy the scheduled reports that get emailed out to whomever you choose. **Cons:** We were told that ServiceTitan was very customizable, that is and isn't true. It's customizable when you work with what's existing - the existing is very fixed whether you want the feature there or not (arrival windows, etc). There are lots of opportunities for work-arounds. But it is best to conform for it to operate properly. I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly. Lastly, it's hard to know what affects what in terms of reporting. For example, sold hours points to a technician's productivity, but if it isn't set up on the back end then it's not properly reporting. **Alternatives Considered:** [BuildOps](https://www.capterra.com/p/194155/BuildOps/) **Reasons for Choosing ServiceTitan:** Customer input. The salesman at BuildOps connected our team with a company out of state that didn't have their accounting and dispatching fully connected between BuildOps and their accounting software, their accounts were a complete mess. It showed us how important the integration was and to ensure that everything gets set up properly -- I also think they just connected us with the wrong customer. **Switched From:** [Smart Service](https://www.capterra.com/p/149343/Smart-Service/) **Reasons for Switching to ServiceTitan:** The system was very simple but we were outgrowing it. Vendor Response By ServiceTitan on April 1, 2026 Thank you for taking the time to share such a detailed and thoughtful review. We appreciate the honesty and the context around your experience. It’s great to hear that ServiceTitan is starting to deliver more value for your team over time, especially around collaboration, reporting, and the support you’ve received. We’re especially glad your current CSM has been a strong partner. That kind of guidance can make a meaningful difference as teams continue to refine their workflows and get more out of the platform. [Read All 327 Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)