# ServiceTitan Pricing 2026 | Capterra > Learn more about ServiceTitan pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/150053/ServiceTitan/pricing --- # Pricing for ServiceTitan [4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Write a Review! ## [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) has **3** pricing plans - No free trial - No free version **Credit Card Required:** Not provided by vendor **Discount:** Information not available ### Starter Custom Quote Available **Pricing Model:** Per User Starter plan includes: - Proposals - Quotes - Service Agreements - Scheduling - Dispatch ### Essentials Custom Quote Available **Pricing Model:** Per User Essentials plan includes: - Mobile Estimates & Invoices - Payroll Management ### The Works Custom Quote Available **Pricing Model:** Per User The Works plan includes: - Configurable Payroll - Advanced Reporting - Commission Tracking - Customizable Memberships ## Popular alternatives to [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Looking to learn more about Electrical Contractor software similar to ServiceTitan? 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Pricing Rating $ $ $ $ $ Value For Money[3.9(325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Pros Cons [Read All 325 Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Read Full Reviews Below Hunter L. Office Manager Construction, 11-50 employees Used the software for: 1-2 years ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 5.0 Features 4.0 Value for Money 4.0 Likelihood to Recommend 80% 8/10 Reviewer Source Source: Capterra March 25, 2026 "It's growing on us " **Overall:** It was rough in the beginning, the onboarding was stressful, time consuming, and exhausting. (Usually the hard things are the right thing to do, I hope this statement rings abundantly true in the foreseeable future). It felt like we had to do things many times before we got it right and then when it was onto finding the next thing. Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team. She's helping us refine our systems and ensure that we're doing ServiceTitan's best practices. It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more. I'm looking forward to seeing where the system will go in the coming years and am excited to be a part of it! **Pros:** I appreciate that ServiceTitan is always working to improve and offer the best to its customers. Some of the features are Pro products but there is a lot built into the core system that you don't feel neglected without signing up for the pro features. I also appreciate the support team. They are always available, respectful, and helpful. I also really enjoy the collaboration ServiceTitan offers to our teams in projects and tasks. I really enjoy the scheduled reports that get emailed out to whomever you choose. **Cons:** We were told that ServiceTitan was very customizable, that is and isn't true. It's customizable when you work with what's existing - the existing is very fixed whether you want the feature there or not (arrival windows, etc). There are lots of opportunities for work-arounds. But it is best to conform for it to operate properly. I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly. Lastly, it's hard to know what affects what in terms of reporting. For example, sold hours points to a technician's productivity, but if it isn't set up on the back end then it's not properly reporting. **Alternatives Considered:** [BuildOps](https://www.capterra.com/p/194155/BuildOps/) **Reasons for Choosing ServiceTitan:** Customer input. The salesman at BuildOps connected our team with a company out of state that didn't have their accounting and dispatching fully connected between BuildOps and their accounting software, their accounts were a complete mess. It showed us how important the integration was and to ensure that everything gets set up properly -- I also think they just connected us with the wrong customer. **Switched From:** [Smart Service](https://www.capterra.com/p/149343/Smart-Service/) **Reasons for Switching to ServiceTitan:** The system was very simple but we were outgrowing it. Vendor Response By ServiceTitan on April 1, 2026 Thank you for taking the time to share such a detailed and thoughtful review. We appreciate the honesty and the context around your experience. It’s great to hear that ServiceTitan is starting to deliver more value for your team over time, especially around collaboration, reporting, and the support you’ve received. We’re especially glad your current CSM has been a strong partner. That kind of guidance can make a meaningful difference as teams continue to refine their workflows and get more out of the platform. Connie H. Accounts Receivable Consumer Services, 11-50 employees Used the software for: 1-2 years ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: Capterra February 5, 2026 "Pick another software" **Overall:** I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. **Pros:** Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. **Cons:** Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used! Vendor Response By ServiceTitan on April 1, 2026 Thank you for taking the time to share this feedback. We’re sorry to hear how frustrating your experience has been. You’ve raised several serious concerns around accounting workflows, QuickBooks integration, data migration, and support responsiveness. These are core parts of how ServiceTitan should function, and we understand the impact when they don’t work as expected. Tasks like invoicing, payments, and syncing with QuickBooks should make your job easier, not significantly more time-consuming. We also hear your feedback on support. Repeated escalations without clear follow-through are not the experience we aim to provide, especially when issues are blocking daily operations. That level of friction is not acceptable, and it’s something we want to address directly. The issues you mentioned around data not importing correctly, pricing inconsistencies, invoices dropping from batches, and account credits locking are all things that should be investigated in detail. [Read All 325 Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)