# Page 3 | Ideagen EHS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Ideagen EHS the right EHS Management solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150020/Ideagen-EHS/reviews --- Ideagen EHS 4.4 (68) [View alternatives](https://www.capterra.com/p/150020/Ideagen-EHS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Ideagen EHS ## Showing most helpful reviews Showing 51-68 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SC Samantha C. Risk Management Analyst Building Materials Used the software for: 2+ years ### "Would not recommend. " August 6, 2019 3.0 We aren't solving any business problems. Process Map continues to reject what we need as not possible without other solutions. Pros We were sold on Process Map because it had all of the features we needed in one place - LMS/Claims/Audits. Cons It is terribly confusing. There are so many back end fixes, etc. You need a full time person to be an administrator at your company, a SME. Otherwise, it is beyond frustrating and unusable. Review Source JC John C. VP - Operational Performance Utilities Used the software for: 2+ years ### "Great Software bang for the Buck!" November 22, 2016 5.0 I have been using multiple DevonWay products for over eight years. The software is highly customizable and the DevonWay team is always willing to go the extra mile to make the experience right for you. They are focused on providing you the right tools to make your job simpler, and more efficient. They are also always looking at new technologies to make their software and tools cutting edge. Customer focus though, is what sets the DevonWay team apart. They are quick to respond to questions, address issues, or make adjustments to fit your needs. Review Source Response from Ideagen January 11, 2019 Delighting our customers even as we've grown has continued to be very important to us so thank you allowing us to be of service to the USA, John! AC Amy C. Process Improvement Specialist Research Used the software for: 2+ years ### "Best in class software." December 7, 2017 5.0 Automated reporting features that have helped save time and have reduced multiple home tracking methods. Pros I am able to manage my corrective actions and provide oversight to any outstanding activities. We are able to trend and measure based on how many date changes occurred to help improve our planning Cons They should consider making it easier to enter multiple actions and making the action screen a little larger so you do not have to scroll. Review Source Response from Ideagen February 8, 2018 Thank you for the positive feedback. We hope you're enjoying the new search and reporting enhancements included in CNL's most recent upgrade! VR Verified Reviewer Regulatory, Safety & Environment Technician Oil & Energy Used the software for: I used a free trial ### "Great Dashboards" March 15, 2019 4.0 I'm sure the system itself is great but their customer service needs improvement. Pros The dashboards are fantastic. They go beyond just line, bar and pie charts. Easy to change up the dashboard. Has a feel like pivot table charts but look great. Reasonably priced. Cons Condescending sales and on boarding team. I couldn't move past the demo. If I was treated that way as a Manager I couldn't risk my employees being exposed to that. Review Source Response from Ideagen July 26, 2019 Hello, Thank you for sharing your feedback with us. We sincerely regret that we couldn't provide the expected level of experience. We hope you will give us another chance to work together, in future! ER Elizabeth R. Fleet Corrective Action Program Manager Utilities Used the software for: 2+ years ### "FENOC CAP Program Manager" January 9, 2019 5.0 Pros Ease of use and great and easy search and reporting features. The software ties all the CAP items together - Operating experience, Self-assessment, trending, KPIs, Observations, General Action Tracking, Rule Making, Aging Management, etc. Cons People module being in 3 areas - foundation person, Users and person Review Source Response from Ideagen January 11, 2019 FirstEnergy does such a great job managing its performance improvement programs to track issues, fine trends, and identify actionable insights. We appreciate being your technical partners to help you tell stories with your data! NH Nicole H. Nuclear Information Systems Analyst (CS Rep Sr) Information Services Used the software for: 2+ years ### "I am an outside contractor interfacing between the purchasing business and the DevonWay vendor." January 3, 2018 4.0 Pros The technical and sales teams are wonderful. DevonWay is very willing to help customize the software to the customer's needs and exact specifications. Cons The response time for the customer support on resolution of TrakWay incident tickets could be improved. Review Source Response from Ideagen January 4, 2018 Thanks Nicole, we really appreciate your review and feedback. Like our customers, we take continuous improvement seriously and have made some recent process changes that we're confident will help improve response time with regards to issue resolution. RR Randall R. Manager Fleet Corrective Action Program Utilities Used the software for: 2+ years ### "The software is powerful and saves time. Very easy to use and fast." May 25, 2017 5.0 Easy application for 2000 workers. Powerful database. Automated trending and notification. Daily automatic reports. Automatic email of new assignments and assignments coming due. Real time support if needed. Pros It is very versatile and easy to use. The more you use it, the more you think of "what if I could do this" and soon you are doing exactly that. The technical support considers every question a possibility and they are same day innovators. The software has modules for a wide variety of enterprise applications, and each will provide notifications and information to you automatically by email if you wish. Cons The applications to iPhone are just being developed, and sometimes in that application are difficult to navigate in. But that is improving. Looking forward to not typing some day, just talking to it. They don't yet have a "Siri" like feature, but they are as close as the phone. Review Source FÇ Ferhat Ç. Project Manager Machinery Used the software for: 6-12 months ### "Improves the quality and performance of our operations" November 19, 2022 5.0 Pros DevonWay offers a continious improvement in performance of our operations. Cons DevonWay needs to offer a better set of features for safety management. Review Source MG Marie G. Fleet HUIS Coordinator Used the software for: 6-12 months ### "The observation module is easy for the end user and versatile for different types of observations" July 5, 2018 5.0 Pros We have the ability to slice and dice the information however a user may desire. The tool allows for multiple sites and departments to view and compare data results for analysis of common trends. We are able to adjust the templates and variables on an ongoing basis to support our business needs. Cons At first use, many of the features/functionality was not intuitive, especially on the reporting end. However, the company continues to do more to create an improved experience for their customers. Review Source Response from Ideagen July 13, 2018 Thanks, Marie. The DevonWay Business Intelligence tool is very powerful and we're glad it's helping you to find meaningful insights! TB Tony B. Director Information Technology and Services Used the software for: 2+ years ### "Lucidity platform review" August 12, 2022 5.0 Excellent Pros Functionality and willingness to adapt and collaborate to improve the offering Cons Marketplace acceptance and engagement for its importance is still not where it should be. Reason for choosing Ideagen EHS Ticked all boxes required for clients Review Source Response from Ideagen August 18, 2022 Thanks for the review Tony! DD David D. Operations Engineer Utilities Used the software for: 2+ years ### "Easy to use program that is extremely flexible when evaluating information." September 6, 2017 5.0 Performance Evaluation Pros Easy to use program that is extremely flexible when evaluating information. Easy to run reports for data evaluation. Review Source Response from Ideagen December 4, 2018 Thanks for sharing such a positive DevonWay experience and mentioning flexibility. We've been honing our efforts on easy reporting! Yaroslav G. Tecnico de Seguridad Laboral Used the software for: I used a free trial ### "It can be a good tool to support the management of prevention of events and losses" June 21, 2018 4.0 It allows us to have at our disposal the statistical information of accidents when required. Facilitates the task of analysis and presentation of information Pros First of all this manufacturer of programs, has 16 years in the market, being used in more than 100 countries, being available in several languages. Allow reliability and security in the safekeeping and handling of information. Allows technical support by the manufacturer. It allows the integral management of information, both from mobile terminals and PC's Cons It is a program in my opinion expensive, you can get a DEMO but by contacting the manufacturer. The program only handles standards of the OSHA standards. Review Source MG Mario G. Quality Analyst Oil & Energy Used the software for: Less than 6 months ### "ProcessMaps Review" February 12, 2021 4.0 Pros Ability to create a new template for capturing compliance measures. Cons Limitations on features for notifying users for compliance completion. Review Source RS Ryan S. Reactor Supervisor Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Versatile corrective action software that can be adapted for various uses" November 23, 2016 5.0 I have used this product at both a nuclear power plant and at a research facility in a university. From a very complex large power plant to the simple laboratory facility setting this software is extremely user friendly and adaptable to the many different needs of different organizations. The customer support is very responsive and the software can be molded to the needs and desires of the facility. At the university we have customized this software to track not only maintenance and repairs but also our purchasing and knowledge management. The software is user friendly enough that new students can easily manage their way around in getting things done. Pros The versatility and adaptability for any situation Review Source MP Myles P. Issues Management Program Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Custom software for broad range of needs" October 25, 2016 5.0 I've been using DevonWay products since 2010 at two different employers. The product is clean and customizable. We use it for a broad range of needs including corrective actions, management observations, assessments and work management. The reporting allows for all of our users to get the information they need via emails or their dashboard. Additionally, we have it set up for employees who put items into the application to receive feedback on closure so they can know how their item was handled. The product is tailored to meet our business needs. Pros Ease of use / customization Cons Timeliness of new product enhancements Review Source LF Larry F. Safety & HU Professional Construction Used the software for: Less than 6 months ### "Good so far and I am sure it will get better the more I get to learn the software." November 30, 2017 4.0 This software benefits me in many aspects, mainly for report tracking and trending on a daily bases. Pros Seems Farley easy to navigate, find and pull up reports as needed also when entering observation reports it dose not allow me to submit the report until all of the required sections are completed. Review Source Response from Ideagen July 13, 2018 Thanks for your review, Larry. We're glad the software is helping to make your job easier.and is easy to use from a new user's perspective and you're finding it easy to use! AM Andrew M. Director Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "DevonWay - ActionWay" November 7, 2016 4.0 During an emergent recovery effort at the station DevonWay came in and provided outstanding personalized and professional service to deliver a software product in a very timely manner. Our solution was a priority for the DevonWay personnel and we were ultimately able to use this software solution to improve the station's performance. Pros Service was outstanding and the product was very easy to use. Review Source LH Leonel H. Used the software for: ### "Its a good software that we may need to procure in the future" January 26, 2017 5.0 Its one of the complete features of the QHSE software. Wish i can get some more detail information of the product compatibility, Licence and pricing as well as any other related information such as Maintenance etc, as well as procurement and Installation process of this software would be great. Review Source Similar Products Featured ## Related categories [Quality Management](https://www.capterra.com/quality-management-software/)[Audit](https://www.capterra.com/audit-software/)[Document Management](https://www.capterra.com/document-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.