# Concierge Plus Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Concierge Plus Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more. Source: https://www.capterra.com/p/150001/Concierge-Plus --- # Concierge Plus Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Concierge Plus ## What is Concierge Plus? We'll help you deliver the ultimate resident experience by automating manual processes. Our property management platform makes life easier for property managers and security companies by increasing efficiencies, improving resident service, and automating administrative processes so your community association runs more efficiently. In less than a week, you'll be managing your community on a secure website, accessible to you at anytime from anywhere. ## What is Concierge Plus used for? [Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[HOA](https://www.capterra.com/hoa-software/) Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $59 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Concierge Plus alternatives [4.2 (332)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (252)](https://www.capterra.com/p/33832/Yardi-Voyager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150001/Concierge-Plus/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Work Order Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Activity Dashboard 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Electronic Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Event Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Maintenance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Member Communication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. Concierge Plus 50 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Schedule and manage the logistics of activities and other gatherings Automatically collect recurring fees or dues from members Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Automation of the violations inspection process of homeowners associations Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Centralized database to track details of properties (including lease, tenant, and owner information) Notifications that are delivered to users as soon as an event occurs Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Online portal through which end users can access the system, manage tasks, or obtain information Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Send messages via SMS Create, manage and track all task activities and progression Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.7 (21) 4.7 Based on 21 reviews ## Pricing Value for money 4.8 (20) Free Trial Basic $59.00 Other,Per Month Value for money 4.8 (20) 4.8 Based on 20 reviews ## Integrations [ Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[ CINC](https://www.capterra.com/p/152829/CINC/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (20) 4.8 Based on 20 reviews ## User reviews Overall rating 4.7 Based on 21 reviews Filter by rating 5(15) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM jamie m. Senior Property Manager Real Estate ### "A Solid Platform with Room to Grow for Large, Multi-Tower Properties" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 21, 2026 Overall, my experience with Concierge Plus has been positive. It is a reliable, practical platform that supports day-to-day building operations and improves front desk efficiency and resident communication. While there are areas that could be modernized or expanded, it consistently delivers on its core functions and remains a valuable tool in a busy condominium environment. Pros Concierge Plus helps streamline front desk operations, particularly for visitor registration, package tracking, and resident access, which improves efficiency and accountability. It is easy for staff and residents to use, reduces manual paperwork, and supports more consistent, organized day-to-day operations across the building. Cons Some features feel dated and could benefit from modernization, particularly in reporting and administrative tools. Customization is limited for larger or more complex properties, and system enhancements or updates can take time to implement. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Yes. We implemented Concierge Plus for a new community, primarily due to its competitive pricing and strong core features. It offered good value for money while providing the essential tools needed to support front desk operations, resident management, and daily building administration. Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/) [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reasons for choosing Concierge Plus Yes. We selected Concierge Plus because the community was already familiar with the platform, which made onboarding seamless, and the pricing was competitive. The combination of user familiarity and cost efficiency made it a practical choice for the property. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TJ Timothy J. Librarian Education Management ### "Service was responsive, clear and timely." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2024 Overall, the experience was positive and useful. Pros Website was Easy to use. The response was quick and instructiions were clear. Cons There was nothing to that was not useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jeanette S. Assistant Community Manager Hospitality ### "Great customizable product for community management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 12, 2021 Pros One of the best features is the "Service Request" section for us. Not only does it keep all of the notes on a particular item well organized, but the resident who created the request is kept up to date in real time as we work on the issue for them. Cons The interface is a bit bland. It looks very professional for the management end, but the residents think it looks a bit too "business" Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2021 Jeanette, thank you so much for your review of Concierge Plus. We are glad to hear you are enjoying using the platform, and in particular, Service Requests. We appreciate the feedback on our interface - some exciting changes in this area are planned ;) AU Anonymous User entreprenuer Computer Software ### "I am a user, i like it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2021 Great tool to have. Pros Easy to use. Has a good support system. Has a great property database system. Cons Can do with some more features. Had no major problems with this software execpt from a few connection issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2021 Thank you so much for your review and feedback!! We hope you enjoy using Concierge Plus. ED Erlinda D. Property Manager Real Estate ### "Thank you " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2021 Pros Easy to use and good customer support and fast response Cons Limitation in reporting and other functionality Alternatives considered [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reasons for choosing Concierge Plus Familiarity with the app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2021 Thank you so much for the feedback and review, Erlinda. We appreciate your support and business! LS Lillian S. Property Manager Real Estate ### "Concierge Plus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 10, 2021 Pros The user interface is intuitive. Easy to use. Has all the features that I need. Excited to use the new app! Cons It would be very nice if I could see the names on the amenity reservation without having to click on each individual reservation. I would love more options for guest parking management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Thank you for your feedback, Lillian. I've passed on your feature suggestions to our product team as well. CP Clive P. Treasurer Management Consulting ### "A "Daily Driver" for our Front Desk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2021 I would recommend it to others. Their salesman (\[SENSITIVE CONTENT HIDDEN\]) was pleasant to work with, it interfaces to our management companies "TOPS" software which was helpful in setup as everything important to us transferred over. The support team (\[SENSITIVE CONTENT HIDDEN\]) always gets back to you with an answer in a timely and courteous manner. It just works! Pros Gives us a handle on who is an out of our building, gets workers identified with badges and head-shot who are here on a projects wether it be for plumbing ,electrical or anything else. Keeps track of the parking. Lets residents know when packages are available to be picked up. We are able to do a complete email blast to everybody in the building (residents & owners) so we don't have to rely on the management company. Cons Late coming out with an APP version for my iPhone, but I understand it's eminent. Reasons for choosing Concierge Plus Ease of use and setup and price point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 12, 2021 Thank you Clive for the review and feedback - we appreciate it very much! We do have both an Apple iOS (phone and tablet) as well as Android (phone and tablet as well!) apps available for download in the app stores. MD Maria D. Property manager Management Consulting ### "Communication in a Condominium Setting between Management and Owners" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 8, 2021 Excellent experience working with Concierge Plus staff to set up the program with 3 properties I manage. Excellent communication and great instruction. Pros The ability to send out emergency notice to residents. Being able to have a file for each unit showing the unit owners, phone numbers, email addresses and even show if they have pets. I like the library feature where residents can access documents of the Corporation such as Rules and Regulations and other documents pertaining to the property. We are also able to send monthly newsletters to all residents registered which saves money on paper and time delivering. In one property there is a pool and we were able to use the booking feature, for the use of the pool/gym. Very handy. Cons I cannot think of any feature i do not like Reasons for choosing Concierge Plus We liked what they had to offer compared to the other companies Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Thank you so much for your feedback and review, Maria. We appreciate it and are glad you're enjoying Concierge Plus! LL Leona L. Property Manager Management Consulting ### "Quality Communication Website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2021 I have been using Concierge Plus for approximately 8 years. There has never been a problem, the formatting is excellent and professional. Pros Ease of Use, the library format is easy to navigate Cons I have no complaints about this software Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/) Reasons for choosing Concierge Plus Ease of Use, presentation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2021 Thank you for this review, Leona, we appreciate your feedback and are happy you are enjoying Concierge Plus! KF Kozeta F. Property Manager Real Estate ### "Vivid (TSCC2457)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2021 it's great working with Concierge Plus. Pros It's making my day today easy, sending a notice to all owners/residents. Keeps me fully informed even I'm not in the building of what's going on there. Cons I think they will be able to stay on top of the industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2021 Thank you very much for your review, Kozeta! We appreciate your feedback. [View all Reviews](https://www.capterra.com/p/150001/Concierge-Plus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)