# DataDome Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DataDome the right Endpoint Protection solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149769/DataDome-bot-mitigation/reviews --- DataDome 4.5 (18) [View alternatives](https://www.capterra.com/p/149769/DataDome-bot-mitigation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DataDome Ease of use 4.5 Customer Service 4.6 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew N. Technical Lead Information Technology and Services Used the software for: 2+ years ### "Easily the best bot protection" April 12, 2021 5.0 We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok, but the management tools were rudimentary and support became so poor we had to give up on them. We shopped for another solution and landed on DataDome. They've been a vast improvement - night and day. The site we use them for is a constant target for heavy scraping by competitors. DataDome easily catches the simple bots. Their support team works hard with us to catch the more sophisticated and advanced threats. Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection. Pros Flexible tools and deployment, good reporting, great support, transparent pricing Cons Nothing significant. More engineers in US timezone would help. Alternatives considered [Radware Bot Manager](https://www.capterra.com/p/149999/Bot-Prevention-Solution/) Reason for choosing DataDome More professional documentation and transparent pricing. More enterprise feel. Review Source KB Kirk B. Technical Director Information Technology and Services Used the software for: 2+ years ### "DataDome helps do away with annoying captcha solutions" November 25, 2019 5.0 It started off shaky, due to some configuration mishaps, and early on we still had problems with bots, but as time has gone on it is clear the DD team, and its platform, is learning and for now at least, seems to be one step ahead of the bot networks, which is great. Pros Before DataDome, we were using Funcaptcha, a solution which is great at preventing bot registrations, but that's all. DataDome helped us remove the captcha solution almost entirely, and instead helps us prevent bot attacks and phony registrations often well before they even see a registration form. This has resulted in far less time on our end having to manage our clients' frustrations due to bots and botnets, meaning our application has a higher quality of delivery than our competitors. Cons Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration. Make sure you work closely with the DataDome team in getting it setup correctly to begin with. Reason for choosing DataDome Namely, price. Other solutions are quite expensive. That's not to say that DataDome is cheap, either. It's not - but it does what we need it to and is in fact, saving us money by not having to build these solutions ourselves, which would take away development from our core IP. Review Source AS Arjun S. Education Admin Education Management Used the software for: Less than 6 months ### "Secured with DataDome" September 26, 2022 3.0 Great security and bot management service by data dome. Happy with the results. Pros We are using vulnerability scanning and website security for DataDome and are happy with the results. Though we get some spam traffic but its ok. Cons We are still getting some spam traffic and sometimes some spam forms fill ups also. I understand that there is always some way to spam anyone and I am sure the future updates will resolve these issues also Review Source Response from DataDome October 13, 2022 We're glad you're happy with DataDome, Arjun! Thanks for leaving a review! Siddharth H. Group Head of System Architecture and Cybersecurity Retail Used the software for: 6-12 months ### "Excellent Product" September 29, 2021 5.0 Pros After adding Datadome BOT protection on top of our CDNs, we have seen a remarkable decrease in BOT traffic resulting in bandwidth and Infrastructure cost savings. The technical support is attentive, responsive and we generally get responses within our timezone on the Australian East Coast. The management portal is intuitive and easy to navigate. The rules are easy to configure, and for anything complex, the support team has assisted us in writing custom rules. We have been able to further reduce costs by leveraging a single Datadome instance across domains and apply a single set of blocking rules everywhere. Cons Not much to dislike. We want to run API requests to Datadome from our SIEM systems such as Splunk to augment the IP data but cannot do it "Out-of-Box" yet. Review Source MM Mugurel M. DevOps Manager Retail Used the software for: 2+ years ### "DataDome feedback" January 12, 2021 5.0 We were continuously getting hit by loads of unwanted bots, some of which were very aggressive. We started looking for a solution that could easily integrate with the products we use and decided to try DataDome. The onboarding process was smooth, the integration simple and the support we got was great. The AI detection is excellent as it helps us block bots we didn't even know existed. It's reassuring to know our website is protected by professionals that always keep up-to-date with the latest methods of attacks/scraping content/etc. Lastly, the product always continues to improve and DataDome is very keen on getting feedback from customers. Pros The thing we like the most is the fact that it's fire-and-forget. Once it's set up and working, it only requires minimal interaction from users (whitelists, etc.). Cons No dislikes, but we would love to see some collaboration with AWS, so that DataDome can offer this type of protection at the AWS Load Balancers level. Review Source RP Rex P. Sr. Dev Ops Engineer Logistics and Supply Chain Used the software for: 2+ years ### "Great protection for your digital business!" March 4, 2022 5.0 Product is very good, support team is responsive and knowledgeable, customer support keeps us up to date with the latest, overall a great addition to our eco-system. Pros Our team used to struggle protecting our APIs as the attacks are getting more and more complicated, after installing this product we barely have to do anything, AI/threat intelligence is amazing, and the business is happy with the reporting as well. Cons No major "cons" for the product from an Operations and Administrative perspective. Review Source DI Dedy I. DevOps Manager Media Production Used the software for: 6-12 months ### "Pays for itself by eliminating crawler traffic from our servers" August 8, 2021 5.0 We are a media company specializing in legal products and services. Crawlers were aggressively scraping and downloading our proprietary content, slowing down our website and driving up our infrastructure budget in the process. DataDome efficiently blocks the crawlers. It helps us protect valuable content and right-size our server infrastructure, so that we can focus on other developments and initiatives. Pros The integration was very smooth and simple, with excellent onboarding support. DataDome has proven efficient since the beginning, protecting our content and stabilizing our server load. The customer support is very helpful, and overall we have a great relationship with DataDome. Cons It would be useful to have more information in the reports about who is using specific IPs Review Source RB Raymond B. CTO Retail Used the software for: Less than 6 months ### "Easy set-up, great interface and reporting, great protection with nearly 0 false positives" April 27, 2021 5.0 We have reduced overall bot traffic (based on our Cloudflare stats). We have not been subjected to any noticeable sustained DDoS attacks. We have had little or no false positives. We have a bot protection tool which is easy to administer and which provides us with great insights and reporting. Pros The ease of use, the incredibly simple setup with our CDN (Cloudflare), the barely noticeable false positives, the highly intuitive administrative tools (you have to try using or administering a competing product to fully appreciate this), the excellent reporting tools and dashboards, the integration tools and APIs they provide. Cons There has been little to dislike about the product. The support from DataDome has been excellent and highly responsive, but it would have been nice to have shorter response time SLA's on paper at least, just in case. Reason for choosing DataDome Much easier to set up, much better reporting and administrative tools, and same or better protection at a much lower cost. Review Source BB Ben B. Head of Growth Staffing and Recruiting Used the software for: 1-2 years ### "DataDome brought our freedom back to focus on what is important to us" February 9, 2021 5.0 We don’t have to deal with bots anymore. Click fraud is a serious challenge for our whole industry, and trying to fight it was exhausting, time-consuming and inefficient. DataDome works in the background with no intervention from our team, so it has given us back the freedom to focus on more important things. Pros DataDome has a very elegant header enrichment feature, which makes it super easy to integrate bot traffic data into our own server logs and analytics tools. Cons The technical documentation doesn't go into the details for all that the application does so you need to rely on the support team to help you with this. Reason for choosing DataDome DataDome works as a transparent layer and required no major changes to our application. We also liked that we could test the solution on our own before making a commitment. Review Source DC David C. Chief Technology Officer Financial Services Used the software for: 6-12 months ### "Best bot protection solution out there but bot protection is not a panacea" April 9, 2021 5.0 Pros \- Supports both client-side & server-side detection - Dashboard is information dense - Very knowledgeable technical team (they're fantastic) - All other products in this space are egregiously expensive, Datadome most reasonably priced We hired a scraping expert to adversarially test the various bot prevention solutions (PeremiterX, Radware, etc.) and Datadome did as good or better than the other options that are 10x the price Cons Learnt this the hard way: bot solutions will catch a lot of low-level scrapers crawling the web but they're not particularly effective against targeted bots. An adversary writing a Headless Chrome-powered bot with builtin evasive tactics turned on (e.g. puppeteer-extra-plugin-stealth plugin) and basic attempts at mimicking user behavior will be able to bypass all the bot protection solutions out there (including Datadome) if that's your only prevention. We were only effective in preventing bots by supplementing Datadome with custom rules (rate limiting) and account flagging built in our stack. Alternatives considered [Radware Bot Manager](https://www.capterra.com/p/149999/Bot-Prevention-Solution/) Review Source EM Elijah M. Website Verwalter Health, Wellness and Fitness Used the software for: I used a free trial ### "Gute Software, mit viel Potenzial " January 9, 2025 4.0 Allgemein eine sehr gute Erfahrung. Ein paar Dinge könnte man allerdings noch verbessern und optimieren Pros Die Software funktioniert grundsätzlich einwandfrei. Cons Das Potenzial ist meiner Meinung nach noch nicht ganz ausgeschöpft Review Source LV Laurent V. CTO Internet Used the software for: 2+ years ### "We use Datadome for 3 years" November 25, 2019 4.0 Datadome helps us to prevent bad traffic to affect our business. Also, it allows us to reassure the trust with our partners and costumers. Pros \- Ease of use - Fast implementation - Immediate efficiency - Reactivity from support team Cons \- although its impact seems limited, javascript part of the solution is not always suitable for us as it implies another thirs-party script and could lower the performance of business critical pages. We don't use it on every page of the website for this reason. Reason for choosing DataDome Proximity of the support team was a plus Review Source BM Bret M. VP Product Internet Used the software for: 1-2 years ### "Solid defense against bots" November 26, 2019 4.0 Solves the pain of managing, blocking and reporting on bot crawl activity. For sites with large amounts of valuable content that are targeted by bots of the good and bad variety, it's a valuable tool. Pros Flexible interface, customizability, rapid reporting on large data sets, crawl management and blocking/whitelisting. Cons Implementation was not trivial across a broad product portfolio. Review Source RB Rogier B. CTO Information Technology and Services Used the software for: Less than 6 months ### "Production is running like sunshine" August 2, 2021 5.0 What we have solved is that all traffic which enters our production environments now is clean. Pros Easy to implement and everything is automated now Cons Rate limiter can be improved to minutes or seconds, feature like crawl delays for good or commercial bots. But not much to dislike at all. Review Source ZA Zeeshan A. Security engineer Leisure, Travel & Tourism Used the software for: 1-2 years ### "Traveloka" February 19, 2021 4.0 Decent experience so far, it was tough to move away from an easy and effective solution, however we were looking for more in depth analysis and deep packet inspection capabilities. Pros Ease of use Ease of deployment Ease of configuration Very straightforward Cons Visibility into attack traffic, with details like request headers. No Captcha-less detection. Costly!!!! Review Source LM Lucas M. Developer Information Technology and Services Used the software for: 2+ years ### "Datadome review" November 25, 2019 4.0 Pros The usability and the efficiency of this software Cons Don't have many integrations with other solutions Review Source DL Dong L. Product Manager Internet Used the software for: Less than 6 months ### "Easy to integrate solution, comprehensive dashboard" February 18, 2021 4.0 We are trying to use DataDome to help us identify bots from real users, in order to indentify malicious attempt to cheat our service and gain benefits unfairly. With the help of DataDome we can safely sieve through our online users in realtime and take actions against the bots. Pros DataDome provides a ready to use, easy to integrate solution for detecting bots in realtime, which helps to protect our service. The dashboard provides great flexibility and usability for us to check our data. Cons Maybe provide an alarm on when we are about to exhaust our quota for the month, for us to manage our quota more proactively. Review Source TH Tachif H. E-Commerce Project Manager Apparel & Fashion Used the software for: 1-2 years ### "DataDome Review" February 15, 2021 4.0 Pros La disponibilité et réactivité du support DataDome ainsi que de l'équipe technique. Cons Le fait que beaucoup de Bots ne sont pas détectés par la solution DataDome lors des grands lancements. Difficile de trouver le juste milieu pour bloquer tous les bots et laisser passer les clients légitimes. Reason for choosing DataDome Solution française Review Source Similar Products Featured