# Omnify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Omnify the right Class Registration solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149645/Omnify/reviews --- Omnify 4.4 (99) [View alternatives](https://www.capterra.com/p/149645/Omnify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Omnify Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews RR Riley R Legal Project AnalystLegal Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I enjoy using omnify for my fitness goals.“ February 26, 2026 AR Angie R DPAEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “The only thing I did not like about Omnify was when trying to log-in sometimes the verification link doesn't work and keeps you in a truncated loop of error messages.“ October 15, 2024 CL Charlotte L Rather not sayRetail, 501 - 1,000 employeesUsed the software for: More than 2 years. “Setting Up is effortless and smooth. Since we started to use Omnify, we have witnessed numerous enhancements and the introduction of new features.“ October 9, 2024 RR Riley R Legal Project AnalystLegal Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It definitely took me a while to understand how to fully register for the app.“ February 26, 2026 BT Brooke T Lead Product Learning ExpertComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “The intuitive design of Omnify's existing software stands out to me.“ October 29, 2024 BT Brooke T Lead Product Learning ExpertComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “This limitation affects our ability to streamline client management and could impact our efficiency.“ October 29, 2024 AL Anne L CEOPerforming Arts, 2 - 10 employeesUsed the software for: More than 2 years. “My account received personal attention, and I was always satisfied with the results.“ September 12, 2025 BT Brooke T Lead Product Learning ExpertComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “This restriction makes it challenging to research enrollments effectively.“ October 29, 2024 ## Showing most helpful reviews Showing 1-25 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anita D M. Soul Alignment Coach Used the software for: Less than 6 months ### "Good Booking System and the Support has been brilliant" January 19, 2018 4.0 The biggest benefit has been ease of client booking and course bookings now compared to when I did it manually - saved my time and has resulted in improved booking success rate. Pros I love that I can use it for both booking clients and for my course bookings all in one system. Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this. It has been easy to use and the support when I have had problems has been quick and responsive. Cons Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one. My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development. Review Source AL Anne L. CEO Performing Arts Used the software for: 2+ years ### "A good booking platform with excellent, personal customer service!" September 12, 2025 5.0 From start to finish, a very good platform that continuously evolves with the current needs of any business. My account received personal attention, and I was always satisfied with the results. Pros User friendly and customer service is excellent! It was easy to fit with the brand in an established website and one of the first booking platform to allow Zoom integration! Cons I used Omnify for 5 years. I found it difficult to edit services and had to recreate the service that would publish with the required edits. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Omnify It was a more suitable platform for my business. Review Source RR Riley R. Legal Project Analyst Legal Services Used the software for: Less than 6 months ### "omnify review " February 26, 2026 5.0 I enjoy using omnify for my fitness goals. I use it quite often and have seen an improvement in my goals because of it. Pros I enjoy how easy it is to view my membership. It is very easy to pay and schedule classes for the month. Cons I disliked how long the registration process took. It definitely took me a while to understand how to fully register for the app. Review Source BT Brooke T. Lead Product Learning Expert Computer Software Used the software for: 6-12 months ### "Omnify Review" October 29, 2024 3.0 \[sensitive content hidden\] has been instrumental in our transition to using Omnify. His support has been invaluable. Pros The intuitive design of Omnify's existing software stands out to me. Cons There are a few issues with Omnify's functionality that are concerning. Firstly, the inability to re-add a cancelled class to the schedule without creating a redundant class is problematic. This not only clutters the services but also causes confusion when reviewing past classes on the calendar. Additionally, the emails being sent exclusively in PST, without clear labeling, adds to the confusion for attendees in different time zones. The reporting feature is currently unreliable. Often, when I attempt to generate a report, it downloads with zero rows, despite there being data available. This issue is impacting our ability to access necessary information. It is challenging that transferring existing clients to an existing family is not possible. This limitation affects our ability to streamline client management and could impact our efficiency. Lastly, I find it limiting that the current system only allows searches by the head of the family in the Clients section. This restriction makes it challenging to research enrollments effectively. It would be beneficial to have the capability to search by all family members to streamline the process. Review Source AR Angie R. DPA Education Management Used the software for: Less than 6 months ### "Fantastic Product! " October 15, 2024 5.0 I can't recommend Omnify highly enough! From the very start, the team demonstrated an exceptional level of dedication to ensuring we got exactly what we needed. They were not just there to sell a product; they genuinely cared about our users experience and were invested in the team's success. What truly stood out was \[sensitive content hidden\]'s constant availability. No matter when I had a question—whether it was early in the morning or late at night— he was just a message away, ready to assist with detailed answers and thoughtful guidance. His responsiveness made me feel supported every step of the way, and it’s clear that customer satisfaction is a top priority for him. Beyond the outstanding customer service, using Omnify has been an overall pleasant experience. The platform is intuitive and user-friendly, making it easy to navigate and get things done efficiently. The combination of a solid product and an amazing team has truly set Omnify apart. Pros What impressed me the most about Omnify was the team's ability to accommodate all the needs we requested and if there was a specific item or feature that wasn't part of the product, we could always find a solution that worked for everyone. Overall, a fantastic product and extremely user friendly, and the ability to have this as a mobile app was a huge plus. Cons The only thing I did not like about Omnify was when trying to log-in sometimes the verification link doesn't work and keeps you in a truncated loop of error messages. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Ease of use, WooCommerce is not user friendly Review Source MB MIkhaela B. Head of Primary Schools Education Management Used the software for: 2+ years ### "Omnify review" August 30, 2024 3.0 The team at Omnify have been very supportive. They want to make their product work for you as best as possible. Pros The constant support to get things right and make things work. The staff are friendly and want to help you make everything right. Cons There seems to often be technical glitches. When these happen, the staff are always very supportive to have them fixed as quickly as possible. Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Reason for choosing Omnify I believe it was the features that omnify offered Review Source EF Eric F. President Retail Used the software for: Less than 6 months ### "Just ok for our application" September 20, 2022 3.0 It has been ok. We have made it work but it is temporary solution to our online class registration. Pros Their customer service is top notch. They were always available to help and answer questions. Cons It just isn't ready. It seems there are a lot of glitches and issues that they are working through. It needs to be polished by way of gathering user feedback. Omnify needs to decide who their target market is. They say it can be used for cooking class registration but it falls short in many areas. Alternatives considered [Booxi](https://www.capterra.com/p/143085/booxi/)[BentoBox](https://www.capterra.com/p/222733/BentoBox/) Reason for choosing Omnify Price and it was the best fit we could find at the time. Review Source Response from Omnify August 20, 2024 Thank you, Eric! We've made some exciting improvements to our platform. We'd love for you to check it out! SG Sadhana G. Yoga teacher Arts and Crafts Used the software for: 2+ years ### "Value for money, could be improve on memberships features " May 26, 2022 5.0 Pros Integration with zoom , ease of booking, value for money and strips as payment software for autopay management. Cons Membership autopay feature needs more work Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing Omnify Zoom integration and ease of class packs Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was expensive- less value for money being charged Review Source Response from Omnify August 20, 2024 Thank you for your review Sadhana! Our platform has evolved with some fantastic new features. We'd love for you to check it out! CS Cate S. Pool Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent site, easy to use, amazing customer service" May 21, 2021 5.0 Excellent so far, amazing customer service. Pros All of my members have their own accounts and can sign-up for classes and see the whole schedule as I allow it. Everything is done from one link all the time, I do not have to send a daily link for sign ups like with other programs. Customizable, I love being able to change the color and add my company logo to the site. Cons Minor con - I like being able to see the classes i have created in my calendar to "make sure I made them for the right dates" but the classes do not show up until my members are allowed to sign up for the class. Makes sense but I wish I could see them all to be sure! Reason for choosing Omnify Specifically marketed towards Pool capacities, as a pool this was a huge plus, it does what I need it to do while be very affordable and easy to navigate the website. Switched from [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) With SignUpGenius I had to send a new sign up link to members daily in order to coordinate with our classes. On Omnify, my users can have their own accounts and access it all from one address. Review Source CL Charlotte L. Rather not say Retail Used the software for: 2+ years ### "Omnify Review" October 9, 2024 5.0 The customer support provided is exceptional, consistently striving to meet customer requirements and preferences. Pros Setting Up is effortless and smooth. Since we started to use Omnify, we have witnessed numerous enhancements and the introduction of new features. Cons Setting up recurring classes on different weekdays throughout the year can be challenging and did not fully meet our expectations. Review Source LF Lauren F. Operations Manager Education Management Used the software for: 1-2 years ### "User Friendly" October 15, 2024 4.0 Good. Overall it is a great program. We tried migrating to a different platform and quickly came back to Omnify. Pros Ease of use and ability to find work arounds. Ability to contact staff and get results. Cons Inability to create custom reports and gift cards. Review Source KB Katherine B. Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Art Education Registration " September 2, 2022 5.0 Excellent! Pros Omnify is a good platform that holds members, memberships, and classes in one place; much more. The software allows for signing up as a member choosing your membership and then signing up for classes. Our instructors see in real-time how many students they have, and this makes it easier to do last-minute marketing for classes. It's a benefit having classes and class packs hidden, we can create and then hide them until we are ready to release them. This option gives our volunteers time flexibility for creating classes. Everything doesn't have to be done all at once. The membership benefits dashboard is easy to use and intuitive. Actually, once you understand the terms on Omnify then most of the dashboards are intuitive. Setup help was awesome and questions get answered very quickly. Support materials for admin etc... are available and easy to understand. Cons Too many emails to instructors. There should be a toggle to allow just confirmation emails, not individual classes. This should also apply to class registrations. Members just want a confirmation email for a class pack registration. Family memberships should allow each family member to receive the benefit without having to signup as a member. This could be a toggle button to switch on or off. Review Source Response from Omnify August 20, 2024 Thank you Katherine for your review. Our platform has evolved with some fantastic new features. We’d love for you to explore it! JA Joey A. Founder/Pilates Instructor Sports Used the software for: 1-2 years ### "Still a work-in-progress but good support team" July 13, 2021 4.0 Pros user friendly and easy to navigate have met with some issues in my 2 years of using the software, but am thankful to have \[SENSITIVE CONTENT\] who helped me out very quickly with urgent tech issues. The help staff varies from each person, I have met not so efficient support members as well, but \[SENSITIVE CONTENT\] is one of the best I've come across and the reason why I've decided to leave this review! :) Cons \- class packs cannot be unlinked between specific members - different classes cannot be launched all at the same time (I have to do it one by one) - customers don't have an app on their side; have to keep logging in and on our end we have to explain how to use it to all our new members and supply the booking link Review Source JB Jennifer B. Chairperson, Board of Directors Real Estate Used the software for: 1-2 years ### "Critical during COVID + easy to use" May 16, 2022 5.0 Excellent software that solved a problem we didn't ever think we would have! Pros We used Omnify to manage our pool at our condo association during COVID restrictions. Omnify made it easy for homeowners to book their time, enabling us to keep the pool open. We continued to use it last summer and this winter to maintain a safe environment. It was mostly easy to set up and run. Cons Setting up multiple sessions could be easier and more automated. Review Source AD Aidan D. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Omnify is a powerful and flexible platform with a huge amount of potential and it’s getting better!" September 13, 2018 5.0 If you are a school (primary or secondary) or cooperation offering individual sessions or blocks of classes, this is without doubt the platform to use. Pros After spending several months exploring various other platforms, I finally settled on Omnify because of its ease of use and the many excellent features it offers. From what I experienced, I found Omnify to be the only online software that gave me the flexibility to create and present our services in a way that was visually clear and simple for our clients to book online. The option to create widgets enabled us to integrate the platform into our website making it even easier for clients to explore and select the services they wanted. The Omnify team are clearly committed to the needs of their clients, updating the various features and improving the functionality of the platform on a regular basis. Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner. Cons As with any platform, you will need to commit a little time to understand the desktop and the various features it offers but once you do you won’t look back! Review Source AF Ari F. HOA President Real Estate Used the software for: 2+ years ### "HOA Pool " May 24, 2022 5.0 Overall, great experience with the product as both the administrator and for users. Pros Easy to use for our residents, integrated into our website, easy to setup. Cons Cancelling group reservations was not straightforward. The user finds their individual reservation and cancels only their reservation, but the other group members remain registered. Reason for choosing Omnify Price, ease of use, fit our usage model best. Review Source JS Josephine S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "appointments great, memberships a problem" October 23, 2020 4.0 I got it through App Sumo deal, so great value at the discounted price. if I was paying ongoing fees I would have left them a long time ago. Pros integration into my website was easy, as it setting up new services. calendars synch well now. Cons it is in my time zone, not the end user. understanding membership setup has caused me no end of problems, so not clear what their definitions are, and meant I have to go back to clients over and over to try to sort. I've even had a phone conversation with them, beyond chat, and still no clarity. they don't get I need some on auto pay, and some not. the setting is global. I'll be looking at organising subscriptions directly with my payment platform instead. Had enough of unclear solutions. Reason for choosing Omnify had an App sumo deal years ago. it had the functionality I wanted. Review Source JW James W. Manager Sports Used the software for: 6-12 months ### "Great experience working with the team at Omnify!" August 28, 2017 5.0 It allows links our members, admin team and our coaches through an easy to use interface. The support team is excellent and really listen while continuing to improve their product. Pros It is solving problems for sports / activity operators that have mobile teams by linking them with a centralised booking system on a mobile platform. Cons In the early stages there were the normal hiccups here and there for any new service (we have tried many). Any problems have continuously been improved upon by the team listening to our (the customers) feedback. Review Source EG Eric G. President Used the software for: 6-12 months ### "Omnify is the worst tool I have ever purchased!" June 26, 2018 1.0 The embeddable user interface is wonky. First, it's showing available dates in the past. Also, when you try to look at available dates on following week, you get prompted to enter an email as if you had selected an available booking time. Very frustrating! This lifetime deal certainly wasn't worth it. Pros Sales page is beautiful and full of promises... Some of the features seem very interesting. The lifetime deal that I had would have been worthwhile (if it worked.) Cons It doesn't work well for multiple Google calendar sync! I've asked for a refund within 30 days because it didn't work and support promised to make it work. After 6 months, it still doesn't work! Review Source MB Michele B. Association Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Omnify Review" May 17, 2021 5.0 The overall experience could’ve been less frustrating if there were more specific details for how to initially start on the site. However It was very helpful to have \[SENSITIVE CONTENT HIDDEN\] respond very quickly to my inquiries. Pros \[SENSITIVE CONTENT HIDDEN\] was very helpful. I like do you ability to customize to fit the needs of the association and I manage. Cons There are some back and difficulties I had when starting up. It would be helpful to have Visual examples for how the end-user well view and use the options that are inputted. Review Source BM Beth M. Studio Owner Plastics Used the software for: 6-12 months ### "Good software for the price" September 26, 2018 4.0 Staff was extremely helpful with my small business software. Highly recommended, Beth Pros It’s easy to navigate and they actually answer your questions. Most companies do not provide that kind of customer service Cons Nothing, it’s pretty straight forward and easy to use Review Source ST Sheridan T. General Manager Hospitality Used the software for: Less than 6 months ### "Excellent Product " April 13, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] is AWESOME! The integration of the software with our operations seemed daunting. But, \[SENSITIVE CONTENT HIDDEN\] really made the transition easy. Pros I like the easy of use of the product. The end user experience is very simple and easy to interface. Cons I don't have issues with the product. It does exactly what we need it to do and efficiently. Review Source WK Wendy K. Director E-Learning Used the software for: Less than 6 months ### "Great Tool For Small Businesses" May 2, 2021 4.0 Pros Product was easy to use for both end customer and administrator. They also have a strong client support team that is available with a phone call. Cons Some minor technical errors happened when customers are transacting.. but the client support team took this up quickly. Review Source AP Ashley P. Sales Used the software for: 1-2 years ### "We love it! " February 27, 2018 5.0 Pros Our team is really enjoyed the software it's super simple to use and really enjoy it . Hope to continue to use it for a long time Cons The only thing that needs a little bit of help was the training at the beginning but other than that it worked exactly as described Review Source GL Geri L. Asst Comm Dir Real Estate Used the software for: Less than 6 months ### "Omnify launch with \[SENSITIVE CONTENT HIDDEN\] assistance" May 14, 2021 4.0 It allows residents to reserve pool times 24 hours a day. Pros We launched today to our residents and so far the reception has been good. Cons The response for assistance have been very quick. I have yet to stumble upon a CON Review Source Similar Products Featured