# One Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is One Church the right Donation Management solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149636/One-Church/reviews --- One Church 4.9 (74) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of One Church Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews CH Carlyn H President and FounderReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “We use the messaging system, the APP, Groups, Event Registration, API, as it interfaces seamlessly with our ministry website, and for overall ministry management. “ September 4, 2025 PC Paul C Associate Pastor of Discipleship and OutreachNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Some people can feel overwhelmed at the amount of ways to do different tasks.“ November 2, 2022 CH Carlyn H President and FounderReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “We use the messaging system, the APP, Groups, Event Registration, API, as it interfaces seamlessly with our ministry website, and for overall ministry management. “ September 4, 2025 KH Kate H Bookkeeper/One Church AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “I have been told by several accountants that the accounting feature is lacking. “ October 26, 2022 NS Norma S Office AdministratorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “On the office side, it's also where we reconcile our finances and it's a great way to keep track of expenses and funds coming in,plus every committee's budget.“ September 4, 2025 MC Morgan C Executive Ministry AssistantReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “Taking attendance for our members is a little confusing at first, I wish it was a simple one click away from taking attendance for the selected group.“ June 22, 2021 JD Julie D AdminNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “So much easier having all the people information, events, forms, groups, donations, & accounting in one place.“ March 18, 2026 BS Brian S PastorReligious Institutions, Self-employedUsed the software for: 1-2 years. “The app is very basic and not great but hoping that will be built up as well but again, not really the primary features of the software.“ June 29, 2021 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James B. Pastor Religious Institutions Used the software for: 6-12 months ### "Church Management Software Made Easy" January 18, 2022 5.0 I am really starting to love this software. There is so much more that I need to learn to be able to get more out of it as a pastor. The training they offer when you first sign up is a great help. Pros This church management software is easy to set up and there are helpful training videos to help you along the way. I love how you can track people's engagement with the church to be able to plan for better corporate discipleship. Cons I wish that they would add voice messaging to their communication module. Some of the older members do not text, email, or know what a push notification is. If there was a voice message option, we would be able to drop that service we are currently paying for and be able to afford the higher level of service. Review Source SB Shannon B. Pastor of Hospitality and Operations Religious Institutions Used the software for: 6-12 months ### "Customizability a huge plus" September 8, 2025 5.0 Overall, we have had a very positive experience. It is light years better than our previous system. Pros We have come to love the customizability of the software. We can get to some intricate details when it comes to reports and automations. Connections is one of my favorite features. It allows me to customize the type of information we make about an individual and connect them with the appropriate ministry head. Cons With the customizability comes a good bit of time and work. The staff person tasked with our transition and construction of automations, forms, and reports had to go through some intricate steps to ensure the right information was being recorded and disseminated. Switched from [Realm](https://www.capterra.com/p/146265/Realm/) Frustrations with customers service, non-customizability of some pieces, and difficulty of use. Review Source BW Brittney W. Central Ministries Administrator Religious Institutions Used the software for: Less than 6 months ### "Constant Improvements Make this a Must Have for Large Churches" January 15, 2019 4.0 It has been great to combine 2-3 programs into one with One Church. We no longer have to have seperate software for scheduling events, recording data, etc. I love that everything is one place. Also, I can't emphasize enough how fantastic customer support is. Pros Customer support is incredible. They will work with you to make features more intuitive and they respond immediately. Cons There are some little quirks here and there that can be unfriendly to a user but the developer is always improving features. Review Source CW Chasity W. Operations Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "One Church Works Wonders for Us" September 9, 2025 4.0 Overall it's been pretty great. Our congregation is about 88% retirees and seniors and they have had a generally open response for using the platform. That has been the most rewarding that it has enough simplicity for them to not feel extremely disinterested in using it. Pros It's a huge step up from the decentralized way we were handling church groups, events, and contributions. Having these all in one place has taken a deep burden off our accounting staff as well as our volunteer group leaders. Cons The software works well even with some navigational aspects being a bit out of place. I am a huge software person so been on a lot of platforms. One Church's functionalities are great. I would just love to see more data sharing across modules to make the experience more seamless and the navigation to become more simple. Switched from [PowerChurch Plus](https://www.capterra.com/p/2679/PowerChurch-Plus/) It was outdated and legacy software that involved too much manual labor. Review Source SD Scott D. Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Positive Review" October 2, 2025 5.0 Good value for the money. Meets our needs. Our staff picked it up quickly and our congregation has loved having the mobile app. Pros Ease of use - first system we've had where everyone will use it. Much less expensive than other systems we've had but with the same functionality. Support has been excellent and timely. Cons Nothing really. We are happy with the system. I suppose some people would like to customize more but that isn't an issue for us. Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Breeze](https://www.capterra.com/p/135832/Breeze/)[ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/)[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/) Cost, ease of use, the opportunity to try it out before buying was very helpful Review Source BL Brandon L. Senior Pastor Religious Institutions Used the software for: Less than 6 months ### "Awesome Church Management System." September 4, 2025 5.0 Excellent! We had Elexio Community for about 10 years prior to getting One Church, and One Church has exceeded our expectations greatly. Pros One Church is very user-friendly, and the tech support is great! The customer service personnel assigned to our church have been extremely helpful and timely in their responses to our questions and requests. Cons We run multiple systems within our different ministries at the church, but would prefer having one system that does most everything we need. We would love to have something comparable to Planning Center's "Music Stand." Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing One Church One Church is a more integrated system at a lower cost. Planning Center felt more complicated and expensive. Switched from [Elexio Community](https://www.capterra.com/p/117170/Elexio-Database/) Elexio increased our price by almost 50% and some features were taken away. Review Source MJ Mark J. Pastor Religious Institutions Used the software for: 2+ years ### "One Church - Ideal Church Management for Small and Medium Churches" October 14, 2024 5.0 After extensive research and trialing multiple systems, my church selected One Church as our new church management system. Working with the team at One Church has been phenomenal since day one: all questions are answered quickly, the demo was comprehensive, the data migration process was seamless, feature requests are taken seriously, small issues we've encountered and reported are fixed extremely quickly, and troubleshooting issues (usually user/admin caused, not system!) has been simple and fast. We've used One Church for approximately three years now and we have never regretted our decision. Pros Comprehensive church management system, excellent mobile app, detailed user/admin permissions, great integration between the mobile app and the browser, amazingly responsive customer support. Cons The worship planning feature hasn't reached the industry standard set by Planning Center yet. It would also be great if the volunteer/serving module was geared toward volunteers for things other than just worship services (ex. Youth Group events, holiday events, etc.). Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing One Church Cost, ease of use for both administrators and users, customizable mobile app, integrations. Switched from [PowerChurch Plus](https://www.capterra.com/p/2679/PowerChurch-Plus/) PowerChurch was quite antiquated: difficult menus, subpar reporting features, limited data fields, no mobile app, no meaningful integrations. Review Source TS Terence S. Pastor Religious Institutions Used the software for: Less than 6 months ### "Great Product ! " September 9, 2025 5.0 We’ve we using breed for the pst 5 years. We saw value in what one church had to offer and we are So glad we made the switch We love it. Pros Ease of use , easy to navigate , makes managing the church an ease . We have unpacked all the features but looking forward to all it has Cons Some of the navigating can be time consuming as you have to constantly go back to the main page when trying to add multiple entries Switched from [Breeze](https://www.capterra.com/p/135832/Breeze/) One church offered Better features and seems more user friendly Review Source SB Susan B. Treasurer Religious Institutions Used the software for: Less than 6 months ### "Totally Integrated Solution" June 22, 2021 5.0 I am very happy with our choice of One Church, and as time goes by we will make use of more of its rich set of features. Pros One Church is fully integrated. People profiles are linked to contributions, and batches are easily posted to the accounting module. Daily online donation batches automatically appear in contributions once processed by the bank. And then you just post them! Other manual entry of expenses and deposits is easy. So being treasurer is now very little work. Financial reporting too is good. The giving/contribution statements are handsome and nicely display one's pledge progress. And... the statements can be generated by the person themselves! Congregants can log into the system from a computer or the basic "My One Church App" (or a more expensive customized app). They then can update their own contact information and have access to their giving history, their group involvement, and can register for events and such. They can set up their own recurring online giving. They can enter their own pledge. Donations and pledges can be defined to be reported on as an individual or combined as a family. Defining user permissions is robust, so different groups of people can have rights to different areas of the software. Like counters can do data entry of contribution batches, but not have rights to post or see other financial information. Finally, I have to say that support is phenomenal. There is an online chat feature where questions are answered almost immediately. And many suggestions I have made have already been implemented. The One Church people are very responsive. Cons Nothing major; wish the menu wasn't so long... would prefer to enter just an amount and not need to always type in cents. Having to re-open a batch to make any changes in accounting. Reason for choosing One Church Most of the other choices wouldn't have been fully integrated; we would have still needed a separate accounting product. Not as rich a feature set. I really liked that One Church allowed the import of many more types of data (people, batches and contributions, chart of accounts and accounting data, pledge campaigns and pledges... and groups and events and other stuff that wasn't my interest). They allow you to do your own import (which was my preference as an IT person) or they do it for you. Searching on people works well. We had been considering another software solution, but found that searching on double last names (which we have a lot of) didn't work. In One Church you can even enter former names and that person will reliably be found. Another plus that we haven't acted on yet is that we would no longer have to pay for Constant Contact... there is a built-in email builder. Ad-hoc groupings of people can be defined (using logic... all people that meet certain criteria) to receive emails designed in One Church. Switched from [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[Vanco Faith](https://www.capterra.com/p/183546/Vanco-Platform/) Even since becoming treasurer of my church in 2019, it drove me crazy all the separate software products we were using that weren't integrated at all. We had a membership/donation product, a non-integrated online payment product, and a separate accounting software. We were doing duplicate data entry into both the donation and accounting software... it was nuts. Review Source DM Daniel M. Congregational Administrator Non-Profit Organization Management Used the software for: 2+ years ### "UUCC Glen Allen One Church " September 8, 2025 5.0 Overall the system has been really easy to use and understand. This software makes it easy for our congregants to get information and pay for services/donations to the church. Pros Our favorite features are an easy to use system that our congregants can use for accepting donations to the church. We also really enjoy the ability to creat event pages the spread information to our congregation. The system is very easy to learn and easy to teach to older congregants who may struggle with technology. Cons We do not understand why the software should require an additional fee for the ability to customize the mobile app. We have not utilized this feature because of budget reasons and would really like this feature to be included in the product as standard, not an additional tier fee. The majority of congregants primarily use their phones to do anything with the church, and though the basic app has it's benefits, we dont' know what we are missing out on because we are stuck behind a pay wall our board will not agree to proceed with. Review Source RS Robert S. Communication Manager Non-Profit Organization Management Used the software for: 1-2 years ### "FBC - Southington, CT" September 8, 2025 4.0 Very easy to maintain. Great options for expanding support for our Church. Customer Service is Exceptional. Pros Easy to setup and use. Great option for small Churches with limited budgets. Takes the IT strain off the Pastor and Board. Cons Nothing to mention. Have not experienced any issues regarding our use of the application environments. Alternatives considered [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Reason for choosing One Church Ease of use and recurring cost to the church Review Source ER Emily R. Office Administrator Religious Institutions Used the software for: 1-2 years ### "User Friendly & Responsive Support" October 28, 2022 5.0 Pros We love this software. Our primary concern was efficient and reliable Accounting and One Church delivers that and much more. This product is very user friendly and the help chat feature is perfect for all the little questions that crop up. The help team always responds quickly. One Church really shines in its clean and easy to navigate user interface. The Contacts, Contributions, Forms, and Automation modules are very useful. We also utilize the Event Calendar, Mobile App, and Donation Processing as features to benefit our church congregation. We also use the Sermons module as a plug-in for our church's website. Our integration experience was seamless with the One Church staff handled our onboarding. Also, they have extensive training/help articles and videos to assist you with any new feature you want to tackle. Cons The only additional feature that we have ever wished for was a way for members of volunteer groups to view the full volunteer schedule and maybe contact each other, especially within the mobile app. Review Source MC Morgan C. Executive Ministry Assistant Religious Institutions Used the software for: Less than 6 months ### "OneChurch is a game changer for our church" June 22, 2021 5.0 The customer support is next to none! Their only a click away from giving you the best advice and help for your problem. The chat feature is so helpful and It is always the same people who help you, so you get to build a relationship with their support team and your church. Pros The Automations to track and move people through internal systems is amazing! It insures that no one falls through the cracks! Cons Taking attendance for our members is a little confusing at first, I wish it was a simple one click away from taking attendance for the selected group. It's currently more than two clicks to get to attendance. Reason for choosing One Church Clover People did have an all-inclusive package with everything we needed, however, the quality of the package did not match the quality of the OneChurch software package. OneChurch can do more and it is much more customizable than Clover People. Review Source HM Hezekiah M. President Non-Profit Organization Management Used the software for: 6-12 months ### "Great ChMS" June 11, 2023 5.0 Great overall experience with the use and implementation of OneChurch into our processes. also< the continual updates and development has been very appropriate and helpful. Pros The support team's quick reply during setup was fantastic! Cons Can't really think of anything yet. I really appreciate the support team who has answered my questions promptly. Alternatives considered [SimpleChurch CRM](https://www.capterra.com/p/131549/SimpleChurchCRM/) Reason for choosing One Church User experience Review Source SR Samuel R. Associate pastor Religious Institutions Used the software for: 6-12 months ### "Excellent Software" March 4, 2019 5.0 Pros the software is super intuitive, easy to understand. it has tools that help in daily tasks besides possessing considerable updates that make the software every day more powerful. Cons still do not have an app, but I hope that in a short time this can be solved Review Source Response from One Church Software March 8, 2019 Hi Samuel, Thanks so much for your review! We really appreciate it. Our goal is always to design a system that is very powerful while still being easy to use and we're happy to hear that has been your experience. We are currently in development on a native Android/iOS app. The app is designed for church congregants. They will be able to view content, watch sermons, pre-checkin for services, get push notifications, sign up for events, groups and tons more. We plan on releasing the app later this year. Stay tuned! Our platform is also 100% mobile friendly so it can currently be accessed and looks great on phones, tablets as well as desktop computers. If there is anything else we can help you with, please feel free to reach out to support. Thanks and have a great day! LG Laurie G. Bookkeeper/Admin Religious Institutions Used the software for: Less than 6 months ### "One Church Review" April 2, 2020 4.0 We are relatively new users and have not yet used all the features Onechurch offers, but we are thrilled with what we have been able to do so far, and look forward to implementing more features as we move forward. We are extremely please with its application capabilities and outstanding customer service. Pros We love the wide array of features that allow us to consolidate many of our needs into one place (giving, attendance, communication, forms, registration, etc...), rather than having multiple software programs. Cons Just like anything else, there is a learning curve. But the amazing customer service is definitely helping us navigate this as we go. Always cheerful, quick, and thorough in helping us walk through our questions. Review Source RL Rosa L. Admissions and Communications Director Used the software for: 1-2 years ### "Excellent product. Very useful and user friendly. " December 21, 2017 5.0 Efficiency and consistency. I can generate end of year acknowledgement letters with just one click. My donors can set up recurring donation schedules online. Back end is user friendly. Total control. Pros Technical support has been 100% reliable and always available. Easy to create and embed donation forms on my website. Set up text to give and online giving for all departments. Value added to both internal and external customers. Cons There is no one thing that I dislike about the product. I use it specifically for online donations. Review Source SF Shaleen F. Volunteer Religious Institutions Used the software for: 1-2 years ### "Easy to use and customize!" December 3, 2017 5.0 Pros The customer service for OneChurch couldn't be matched! Questions are answered right away, bugs are fixed immediately, explanation of updates/changes are sent via email so we are aware before church on Sunday. Cons The only thing that I would improve would be the ability for drop-down menus to work using keyboard entry, so that I wouldn't have to use a mouse at all during data entry. Review Source Response from One Church Software December 4, 2017 Hi Shaleen! Thank you so much for your review. I'm happy to see you are enjoying the software. I have some good news for you. One Church does support choosing values from drop downs using only your keyboard. Basically, you would tab into the field and, while the field is highlighted, press the space bar to open and choose a value. No mouse needed. You can read more details from our help center article found here: http://bit.ly/2AtYNsN. Have a great week and let me know if I can help with anything else! Blessings, Jorge AP Amber P. Data Manager Religious Institutions Used the software for: 6-12 months ### "I love One Church Software! It is so easy to use and fits all of our needs." December 9, 2017 5.0 We now have a more flexible database. I like the ease of use which makes it easy to train people to use it. The permissions can be finely tuned to each user. If we need something new, it can be easily added. The customer service is amazing! You are walked through how to do everything. Really can't say enough about the person and fast customer service. Pros The fast Customer service! You can have the best system in the world, but if you don't have someone available to help you when you need it, then it's no good. When I have a question or concern, it is usually met and resolved within minutes. Priceless! Review Source MW Michelle W. Contributions Admin Religious Institutions Used the software for: 6-12 months ### "the transition process has gone smooth, and our volunteers have caught on quickly" December 14, 2017 4.0 Ease of use, the contributors can view YTD giving at any time Pros Love the customer service!! Within a few minutes, I will receive a response and love how rep works with you to add new features or creates solutions. I find it very user friendly, and easy to move from screen to screen. Reporting is done in seconds instead of minutes. Cons I think the way businesses are treated with contributions. I feel any contributor person or business, should be treated the same and not separated. Review Source PM Patricia M. Steward Religious Institutions Used the software for: Less than 6 months ### "Excellent for Ease of Use" September 20, 2021 5.0 It's been great, meets the needs of our church. Pros What I like most was the query feature, it made it easy to run/save reports and the ease of use. Cons When importing birthdates, it would not allow the year field to be blank, this has been corrected Reason for choosing One Church Was chosen because of ease of use and no additional software was required to send bulk text and email messages. Review Source sK sung K. Elder Education Management Used the software for: Less than 6 months ### "Koean Church of Atlanta." October 25, 2022 5.0 Very easy and simple set it up to use whatever they can use it. Pros It is very flexibility and easy to use to every churches. Cons it is very easy to extendable and customize. Review Source DS Debbie S. CFO Religious Institutions Used the software for: Less than 6 months ### "OneChurch has been an amazing experience!" November 29, 2017 5.0 Easy transition, excellent support, very adaptable. Pros The launch and transition to OneChurch was superior to any other software we've used, bar none. It meets our needs and then some. The software has evolved quickly and the responsiveness of the developer has been incredible. Review Source MT Michelle T. Data Clerk Used the software for: Less than 6 months ### "I think it is wonderful. It is fast, reliable & if you need assistance the chat box is great!" November 28, 2017 5.0 Pros I like that is is user friendly, it's quick and easy to use and you can customize most things to your preference to do multiple things Review Source GS Gabby S. Manager Wine and Spirits Used the software for: Less than 6 months ### "Love this software! " June 15, 2021 5.0 Pros We love this software! The customer service is awesome, they allow us to streamline our events, and keep records. Cons This really isn't even a con -- but there is so much to learn! It's a blessing and a curse, ha! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.