# AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AnyDesk the right Remote Desktop solution for you? Explore 1786 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149595/AnyDesk/reviews

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AnyDesk

4.6 (1786)

[View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of AnyDesk

Ease of use

4.7

Customer Service

4.3

## Pros and Cons in Reviews

Accessible and intuitive interface

96% positive reviews out of 318

Most reviewers find ease of use crucial, highlighting intuitive setup, simple navigation, and minimal learning effort.

Inconsistent input device control

51% negative reviews out of 105

Some reviewers describe mouse and keyboard control as unreliable, especially on mobile, with shortcut and cursor issues.

Aachal S

Innovative Product Management Specialist, 10,001+ employees.

"On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

Flexible remote access capabilities

92% positive reviews out of 106

Most users report remote work is seamless, enabling efficient support and file access from any location or device.

Rakshit C

human resource, 5,001 - 10,000 employees.

"overall experience with AnyDesk is great & i recommend to help everyone if their close one are facing problem and you have a good solution get the access of their laptop and simply operate it from anywhere you need not to present at certain range/ location ."

Unresponsive client support and billing

45% negative reviews out of 100

Some users report client support is slow, inflexible with cancellations, and difficult to reach for billing issues.

Jamie K

Administrator, 11 - 50 employees.

"It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

Minimal training requirements

92% positive reviews out of 26

Most reviewers indicate training and learning curve is minimal, with straightforward processes and intuitive features for onboarding.

matt S

Accounts assistant , 51 - 200 employees.

"Feels very secure and allows an easy way to use your own computer elsewhere or remote in to someone else's for things like training or support."

Limited screen resolution options

47% negative reviews out of 93

Some users say screen resolution lacks flexibility, causing small displays, blurry images, and difficulty managing multiple monitors.

Lana D

Support, 1,001 - 5,000 employees.

"If you don't zoom to full screen, it is difficult to see"

## Showing most helpful reviews

Showing 1-25 of 1786 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chit B.  
web developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy Remote Control from One Device to Another"

April 12, 2026

4.0

i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs.

Pros

it work in all devices like mac , windows , android. there are no need to setup anything just share the code and connect. simple and user friendly interface. it provide high quality screen sharing.its free of cost software.very useful for professional use.Features like file transfer, screen sharing, and unattended access is really useful.

Cons

it lag on unstable connection , in free version i show some time session limit.file transfer is slow in big files.required stable internet speed otherwise the quality will decrease.free version has an limited functionality.

Review Source

Collins R.  
Technical Architect  
Computer Software  
Used the software for: 2+ years

### "Remote Assistance"

February 20, 2026

5.0

Pros

Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices.

Cons

Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost-effective, ease of use, and it rarely terminates a session unexpectedly.

Review Source

YK

Yurii K.  
Technical Support Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good Remote Access Tool for a Personal Use"

April 1, 2026

3.0

Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks

Pros

\- Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool - It's very easy to setup and use, that even end users without any prior knowledge were able to run it - Very good for a simple customer support tasks where you need to control user's computer to show them something/install something - Has a free teer which is always a pro

Cons

\- Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS - We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort

Alternatives considered

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)

Reason for choosing AnyDesk

Perfect app for a personal use, free teer is not available in other apps

Review Source

SK

Sim K.  
Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Anydesk helpful"

March 20, 2026

5.0

Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team

Pros

It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support

Cons

It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Value for money and company size is good for anydesk

Review Source

Harshul S.  
Senior. Technical Support Specialist for Network Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Fast remote access with small connection hiccups"

April 15, 2026

4.0

Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use.

Pros

I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before.

Cons

Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days.

Review Source

Parker W.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Great for Multiple Devices!"

May 7, 2026

4.0

Overall, AnyDesk is a reliable and easy‑to‑use tool that makes remote access feel way less stressful. It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues. Even with a few small hiccups, it still delivers a smooth experience that gets the job done without making things complicated.

Pros

AnyDesk is super convenient when you need quick remote access without a bunch of setup. It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere. The interface is simple, lightweight, and doesn’t feel overwhelming, which makes it great for both tech savvy users and beginners.

Cons

Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be. The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying.

Review Source

VR

Verified Reviewer  
Compliance Manager  
Financial Services  
Used the software for: 1-2 years

### "My Go-To for Remote Support"

April 25, 2026

4.0

My overall experience with AnyDesk is highly positive, primarily due to its reliability and speed. It’s my go-to tool for remote troubleshooting because it connects almost instantly.

Pros

I love that I can run it as a portable .exe file (about 5MB) without a full installation, which is perfect for quick, one-off support sessions and it is cross-platforms.

Cons

Reaching a human for technical support can be slow, especially if one is not on one of the higher-tier enterprise plans

Review Source

AS

ALFREDO S.  
LEAD  
Warehousing  
Used the software for: 2+ years

### "AnyDesk is great"

April 1, 2026

5.0

I connect from home on my phone and I have direct access to my work computer. Excellent customer service

Pros

I like it because I can connect from any computer to another computer directly. Easy to use and help others

Cons

The only thing I don't like is that it has become one of the favorite applications of online scammers.

Review Source

MMJ

Medina- Maldonado J.  
Graphic designer  
Graphic Design  
Used the software for: 1-2 years

### "I love AnyDesk "

April 21, 2026

5.0

Overall, AnyDesk is a very good and helpful tool . It is very convenient to access other devices. I love using it so much for computer control ,and I can always recommend it to my colleagues and friends.

Pros

I like the fact that AnyDesk doesn’t give me issues of bugs . It makes remote support easier. AnyDesk is such an efficient and easy to use tool . I like using it for computer control . I have had a nice experience about their customer support team.

Cons

Well, I don’t really have cons for AnyDesk. Most of its features are Great which makes it a very good tool to use.

Review Source

AJ

Angel J.  
Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Anydesk is so powerful and great"

March 31, 2026

5.0

Anydesk is very important and powerful and helpful software. I like Many things about it as it makes getting remote access to a computer through a computer, and to have remote access between tablets or mobile devices through a computer.

Pros

Any desk is very good for remote support, remote access, computer control . I like it because it is very easy to use. I haven’t experienced the issue of bugs so far

Cons

The only challenge is that I always find it difficult to reach out to customer support team when facing issues. And adjustment would be appreciated.

Review Source

Raphael J.  
Technical Assistant  
Civil Engineering  
Used the software for: 2+ years

### "Remote access with no problem"

October 14, 2024

5.0

It is an easy to use software where you can access other computers remotely without problems.

Pros

I find fast and efficient how fast I can connect to a computer in another continent with safety.

Cons

It happens rarely buy some internet problems, but I think it was my provider and not the software.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Because I found its tools more attractive and useful.

Review Source

JMS

Judy Mae S.  
SYSTEM ENGINEER  
Computer & Network Security  
Used the software for: 2+ years

### "Tool in assisting clients online"

July 10, 2024

5.0

My overall experience about this application is that this ease my time and transportation instead of going to onsite, in online and if the client is not possible to meet its a reliable tool in supporting clients

Pros

This is a great help when it comes to remotely assisting our clients or anyone that needs assistance without going onsite. This application reduces workloads and transactions needed to go onsite such as a permit to go onsite and health declaration form. This helps us supports to assist customers and friends that needed a help through online.

Cons

I'm not being biased on this application but it really is a good thing to have this application.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

The ease of using and jus the ID and password then you are good to go.

Review Source

MR

Marek R.  
Java Developer  
Computer Software  
Used the software for: 2+ years

### "It allows us to contact and solve problems promptly"

May 13, 2025

5.0

The efficiency of our technical support process has increased considerably since we installed AnyDesk. An obvious case occurred during a crisis in which a critical customer intervened: they could not access their data because their system had been shut down. In just a few minutes, we can connect to your computer through AnyDesk, identify the problem and fix it. The speed and efficiency of our support team made a lasting impression on the customer. Due to frequent data optimization, our team of data scientists attaches great importance to remote work. When it came to working on the go, it has been fundamental. It will increase our productivity and is useful to provide fast remote support to other PCs.

Pros

Viewing and controlling remote devices has never been so easy since we are using AnyDesk, we can quickly and easily connect to any device no matter where you are or what operating system we use, thanks to the incredibly easy-to-use interface. In times of extreme need for immediate technical assistance, this has been an invaluable resource. Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted. A big change occurred when we realized that we could direct the screen to show exactly what we wanted.

Cons

I have not encountered any issues with performance or speed when using AnyDesk; it meets all my needs.

Review Source

VD

Virendra D.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Must-have remote desktop tool for your organization"

February 13, 2025

5.0

It is a must-have tool for your organization. My overall experience with Anydesk has been great.

Pros

It lets you take instant remote access to the user system and fix the problem without being physically present at the user's desk. It offers remote access to and from multiple OS platforms. You can connect to a computer from a mobile device or any Android device from a computer. With its unattended access feature, you can take remote access anytime without needing the end user present at the desk. You can transfer files, chat with users, and share screens easily.

Cons

Currently, I have no dislikes about Anydesk.

Review Source

SK

Sadhnaa K.  
Software Development Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "A Solid and Top-class Remote Access and Support Tool. "

March 24, 2025

5.0

Pros

AnyDesk provides efficient remote support. It's simple to transfer files with AnyDesk between devices securely. AnyDesk fast access and control of remote devices.

Cons

Occasional lags is what I experience with AnyDesk when having unstable internet connectivity.

Review Source

VY

Vishnu Y.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Excellent remote access tool"

February 2, 2025

5.0

Anydesk is a must-have tool for your organization. My overall experience with Anydesk has been delightful.

Pros

It is a great tool that helps you to access the user's system remotely and resolve technical issues quickly. It comes with cross-platform functionality. You can remotely access any Windows device from your Android phone, tablet, or vice-versa. It improves your productivity.

Cons

We have not faced any major issues with Anydesk so far.

Review Source

LP

Le P.  
Project Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Professional setups has made my systems administration easy"

June 17, 2025

5.0

Pros

It was easy to set up unattended access on my lab machines even with AnyDesk . With a strong password and two‑ factors enabled on my Professional license, I would be able to update and monitor logs remotely at any point in time.

Cons

Connections established over mixed networks with auto-discovery sometimes drop without seemingly apparent errors.

Review Source

VR

Verified Reviewer  
OTP Interpteter  
Entertainment  
Used the software for: 6-12 months

### "Best friend for troubleshooting issues"

November 12, 2025

5.0

This software has allowed me to seamlessly connect to friends in order to help troubleshoot PC issues and is always easy and fast to set up and access.

Pros

I like how easy it is to allow a person to connect to my PC and the little interface so we can chat and discuss as we go.

Cons

It could sometimes feel buggy or laggy at times. It's sometimes challenging to chat or use since it's two people using the same PC.

Review Source

WM

Will M.  
Manager  
Computer Networking  
Used the software for: 6-12 months

### "Best Remote Desktop Solution"

May 11, 2025

5.0

This is the best remote desktop program ive ever used. It is so stable compared to the others

Pros

I just love how great the program is. easy to use. easy to navigate. stable

Cons

I honestly cant think of one issue ive ever had using ANYDESK

Review Source

SK

Sagar K.  
Co-Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "User-friendly remote desktop"

January 13, 2025

5.0

AnyDesk is the only remote desktop I use. Its fast and easy to use. Works in different devices or platforms. I like the file transfer feature.

Pros

AnyDesk is easy to use and ensures fast connections even with slow internet without any lags.

Cons

AnyDesk is good. However, the session timeout for free users feels limited.

Review Source

RK

Rohit K.  
Web Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Remote Desktop Solution with Robust Features and Some Caveats."

July 2, 2024

4.0

It has been a good experience using AnyDesk, as many customers who use laptops are not that technically sound, therefore guiding them to troubleshoot errors is quite challenging, getting remote access to their laptops/PCs eases the process leading to quick resolution. Also, I have used AnyDesk to fix my parent's mobile issues directly from my laptop which was the best experience.

Pros

It's cross-platform compatibility for remote sessions or technical support because it supports multiple operating systems, including Windows, macOS, Linux, Android, and iOS.

Cons

It starts lagging and the frame skips if the internet is not high-speed which I faced in the village.

Review Source

DG

Daniel G.  
System admin  
Financial Services  
Used the software for: Less than 6 months

### "Anydesk review"

September 23, 2024

4.0

Pros

Hi, its very easy to use and helps provide IT support moee effectively

Cons

That sometimes it doesnt connecr to the session

Review Source

ML

Marco L.  
Accountant  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "AnyDesk - review"

August 22, 2024

5.0

Another alternative for remote desktop experience with its high performance and user-friendly interface. It’s effective for remote support and access

Pros

It has a straightforward and intuitive interface, making it easy for users. It is similar to teamviewer

Cons

I have no negative comment at the moment

Review Source

Aneesh G.  
Game Developer  
Computer Games  
Used the software for: 2+ years

### "My AnyDesk Review by an Game Developer"

June 11, 2024

5.0

Overall, It is solid software that gets work done just like it is supposed to do.

Pros

Pros: The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID and address code with them are two things I like about AnyDesk. Since I work as a game developer and occasionally collaborate with others, AnyDesk is incredibly helpful because it makes it simple to connect to other people's computers and collaborate on projects from a distance.

Cons

Cons: I dislike the scam aspect of AnyDesk. I am aware that AnyDesk employees are not directly to blame for these scams, but it still amazes me how many scammers use AnyDesk. Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible. If you refuse to pay, they will threaten to install a virus on your computer and demand outrageous amounts of money to fix it. AnyDesk does make some efforts to eliminate these scammers, but I think there can be more of that.

Review Source

DA

Dennis A.  
FACADE DESIGNER  
Architecture & Planning  
Used the software for: 1-2 years

### "Best deal Anydesk"

June 4, 2024

5.0

I use it everyday. It makes my work so easy. It's really a good help, especially since I'm working a hustle job.

Pros

Anydesk let me control at full access my computer at home while working remotely. I can access it anytime and superfast in my laptop and my mobile phone.

Cons

Avoid reconnection because of slow internet connection.

Review Source

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