# AnyDesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AnyDesk Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more.

Source: https://www.capterra.com/p/149595/AnyDesk

---

# 

 AnyDesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AnyDesk

## What is AnyDesk?

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

## What is AnyDesk used for?

[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)

Top alternative

Featured

Overall rating

Based on 1,784 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Pros & cons

Accessible and intuitive interface

Flexible remote access capabilities

Inconsistent input device control

Unresponsive client support and billing

Starting price

€22.9

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AnyDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://anydesk.com&name=AnyDesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AnyDesk

4.6 (1,784)

VS.

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting Price

€22.9

Flat Rate, Per Month

Starting Price

$29.5

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (1,784)

Ease Of Use

4.7 (11,606)

Value For Money

4.5 (1,306)

Value For Money

4.8 (8,207)

Customer Service

4.3 (1,221)

Customer Service

4.6 (7,499)

## AnyDesk alternatives

[4.7 (731)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting price

$34.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[4.6 (11,623)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting price

$24.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194565/TeamViewer/)

[View all alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

## Who uses AnyDesk?

Based on Capterra reviews from the past 2 years

## Pros and Cons

Accessible and intuitive interface

96% positive reviews out of 318

Most reviewers find ease of use crucial, highlighting intuitive setup, simple navigation, and minimal learning effort.

Inconsistent input device control

51% negative reviews out of 105

Some reviewers describe mouse and keyboard control as unreliable, especially on mobile, with shortcut and cursor issues.

Aachal S

Innovative Product Management Specialist, 10,001+ employees.

"On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

Flexible remote access capabilities

92% positive reviews out of 106

Most users report remote work is seamless, enabling efficient support and file access from any location or device.

Rakshit C

human resource, 5,001 - 10,000 employees.

"overall experience with AnyDesk is great & i recommend to help everyone if their close one are facing problem and you have a good solution get the access of their laptop and simply operate it from anywhere you need not to present at certain range/ location ."

Unresponsive client support and billing

45% negative reviews out of 100

Some users report client support is slow, inflexible with cancellations, and difficult to reach for billing issues.

Jamie K

Administrator, 11 - 50 employees.

"It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

Minimal training requirements

92% positive reviews out of 26

Most reviewers indicate training and learning curve is minimal, with straightforward processes and intuitive features for onboarding.

matt S

Accounts assistant , 51 - 200 employees.

"Feels very secure and allows an easy way to use your own computer elsewhere or remote in to someone else's for things like training or support."

Limited screen resolution options

47% negative reviews out of 93

Some users say screen resolution lacks flexibility, causing small displays, blurry images, and difficulty managing multiple monitors.

Lana D

Support, 1,001 - 5,000 employees.

"If you don't zoom to full screen, it is difficult to see"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control

4.8 (888)

65.77% of 888 reviewers that rated this feature as important or highly important

With this capability, you can easily access and control computers from anywhere, even on low bandwidth or mobile devices. Reviewers appreciate its quick setup, seamless multi-device support, and secure connections, though some mention occasional connection failures despite stable internet.

Screen Sharing

4.6 (742)

59.03% of 742 reviewers that rated this feature as important or highly important

It gives you the ability to share your screen in real time for support, collaboration, or training. Users think screen sharing is reliable, easy to use, and works well across platforms, but some mention occasional lag or limited quality adjustment options.

Access Controls/Permissions

4.5 (571)

62.87% of 571 reviewers that rated this feature as important or highly important

AnyDesk offers you strong security by letting you customize permissions for each session or user. Reviewers indicate they value being able to restrict access, assign roles, and adjust controls easily, though some wish for more flexible or user-friendly permission settings.

File Transfer

4.4 (452)

53.76% of 452 reviewers that rated this feature as important or highly important

You can transfer files quickly and securely between devices using drag-and-drop or copy-paste. Reviewers appreciate the convenience, speed, and security, though some report slower transfers with large files and wish for more detailed progress logs.

Real-Time Chat

4.3 (443)

48.53% of 443 reviewers that rated this feature as important or highly important

AnyDesk enables you to communicate instantly with connected users during remote sessions. Reviewers appreciate being able to send quick instructions or troubleshoot without third-party apps, but some say they rarely use chat or find it less necessary compared to other communication tools.

Unattended Access

4.5 (409)

51.83% of 409 reviewers that rated this feature as important or highly important

Manage computers located anywhere without the remote customer present at the other end

AnyDesk 34 features

AnyDesk offers you strong security by letting you customize permissions for each session or user. Reviewers indicate they value being able to restrict access, assign roles, and adjust controls easily, though some wish for more flexible or user-friendly permission settings.

Integrates with Active Directory

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Public or private sharing of digital files such as documents, audio/video, images, and more

You can transfer files quickly and securely between devices using drag-and-drop or copy-paste. Reviewers appreciate the convenience, speed, and security, though some report slower transfers with large files and wish for more detailed progress logs.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Access multiple screens from one centralized location

Helps control, track and monitor printing processes

AnyDesk enables you to communicate instantly with connected users during remote sessions. Reviewers appreciate being able to send quick instructions or troubleshoot without third-party apps, but some say they rarely use chat or find it less necessary compared to other communication tools.

With this capability, you can easily access and control computers from anywhere, even on low bandwidth or mobile devices. Reviewers appreciate its quick setup, seamless multi-device support, and secure connections, though some mention occasional connection failures despite stable internet.

Print remote documents from multiple devices

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Record and save a video file of what is happening on a computer screen

It gives you the ability to share your screen in real time for support, collaboration, or training. Users think screen sharing is reliable, easy to use, and works well across platforms, but some mention occasional lag or limited quality adjustment options.

Online portal through which end users can access the system, manage tasks, or obtain information

Record active support and chat sessions for auditing and training

Transfer a support session to another team member

Allow users to access multiple services after entering their login credentials once

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Take actions to troubleshoot issues for networks, devices, etc.

Extra layer of security that requires not only a password and username but also something specific to that user

Manage computers located anywhere without the remote customer present at the other end

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows multiple users to simultaneously annotate on a digital whiteboard

Features

4.5 (1,783)

4.5

Based on 1,783 reviews

## Pricing

Value for money

4.5 (1306)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/149595/AnyDesk/pricing/)

Solo

€22.90

Flat Rate,Per Month

It includes:

-   1 licensed user with 3 login devices
-   1 concurrent connection (outgoing)
-   Up to 100 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Feature set for individuals
-   Mobile device management included

Standard

€35.90

Flat Rate,Per Month

It includes:

-   20 licensed users in a team
-   Starts with 1 concurrent connection (add-on available)
-   Up to 500 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Standard user management
-   Custom client generator
-   Mobile device management included

Advanced

€79.90

Flat Rate,Per Month

It includes:

-   50 licensed users in a team
-   Starts with 2 concurrent connections (add-on available)
-   Up to 1000 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Advanced user management
-   Custom client generator
-   Command line interface
-   Mass deployment (MSI)
-   Group policies
-   Phone support
-   Mobile device management included

Value for money

4.5 (1,306)

4.5

Based on 1,306 reviews

## Support, customer service and training options

Customer Service

4.3 (1221)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,221)

4.3

Based on 1,221 reviews

## User reviews

Overall rating

4.6

Based on 1,784 reviews

Filter by rating

5(1232)

4(450)

3(76)

2(9)

1(17)

Mentioned topic

Sorted by most recent

MM

Medina- Maldonado J.

Graphic designer

Graphic Design

### "I love AnyDesk "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 21, 2026

Overall, AnyDesk is a very good and helpful tool . It is very convenient to access other devices. I love using it so much for computer control ,and I can always recommend it to my colleagues and friends.

Pros

I like the fact that AnyDesk doesn’t give me issues of bugs . It makes remote support easier. AnyDesk is such an efficient and easy to use tool . I like using it for computer control . I have had a nice experience about their customer support team.

Cons

Well, I don’t really have cons for AnyDesk. Most of its features are Great which makes it a very good tool to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Harshul S.

Senior. Technical Support Specialist for Network Operations

Information Technology and Services

### "Fast remote access with small connection hiccups"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 15, 2026

Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use.

Pros

I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before.

Cons

Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chit B.

web developer

Information Technology and Services

### "Easy Remote Control from One Device to Another"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 12, 2026

i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs.

Pros

it work in all devices like mac , windows , android. there are no need to setup anything just share the code and connect. simple and user friendly interface. it provide high quality screen sharing.its free of cost software.very useful for professional use.Features like file transfer, screen sharing, and unattended access is really useful.

Cons

it lag on unstable connection , in free version i show some time session limit.file transfer is slow in big files.required stable internet speed otherwise the quality will decrease.free version has an limited functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

ALFREDO S.

LEAD

Warehousing

### "AnyDesk is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

I connect from home on my phone and I have direct access to my work computer. Excellent customer service

Pros

I like it because I can connect from any computer to another computer directly. Easy to use and help others

Cons

The only thing I don't like is that it has become one of the favorite applications of online scammers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YK

Yurii K.

Technical Support Specialist

Non-Profit Organization Management

### "Good Remote Access Tool for a Personal Use"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 1, 2026

Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks

Pros

\- Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool - It's very easy to setup and use, that even end users without any prior knowledge were able to run it - Very good for a simple customer support tasks where you need to control user's computer to show them something/install something - Has a free teer which is always a pro

Cons

\- Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS - We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort

Alternatives considered

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)

Reasons for choosing AnyDesk

Perfect app for a personal use, free teer is not available in other apps

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Angel J.

Manager

Consumer Goods

### "Anydesk is so powerful and great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

March 31, 2026

Anydesk is very important and powerful and helpful software. I like Many things about it as it makes getting remote access to a computer through a computer, and to have remote access between tablets or mobile devices through a computer.

Pros

Any desk is very good for remote support, remote access, computer control . I like it because it is very easy to use. I haven’t experienced the issue of bugs so far

Cons

The only challenge is that I always find it difficult to reach out to customer support team when facing issues. And adjustment would be appreciated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sim K.

Admin

Health, Wellness and Fitness

### "Anydesk helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 20, 2026

Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team

Pros

It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support

Cons

It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reasons for choosing AnyDesk

Value for money and company size is good for anydesk

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Daniele d.

Freelancer

Computer Software

### "Controllo remoto semplice e sorprendentemente completo"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2026

Esperienza complessivamente molto positiva. Il programma si distingue per la sua praticità d’uso, grazie alla portabilità senza installazione e alla semplicità di connessione tramite codice numerico. Molto utili anche le funzioni aggiuntive, come stampa remota, trasferimento file, chat e registrazione della sessione. L’unico limite riscontrabile riguarda la scarsa disponibilità di impostazioni avanzate per la gestione della qualità delle immagini durante la trasmissione.

Pros

Portabilità del programma, non è necessaria l'installazione. Facilità nella connessione al partner remoto semplicmente con un codice numerico e la successiva accettazione della controparte. Integrazione a sistemi di stampa remoti, trasferimento file tra macchine e chat tra dispositivi. Possibilità di registrare la sessione remota.

Cons

Non ci sono particolari punti sfavorevoli, l'unico difetto inputabile potrebbe riscontrarsi nella mancanza di ampi settaggi per gestire la qualità di trasmissione delle immagini.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Anydesk grazie alla sua protabilità si presta molto meglio come software di assitenza remota rispetto a temaviewer, basta scaricarlo, avviarlo con un doppia click, dettare il codice all'assistenza e accettare la connessione. Tutto ciò rende più semplice e serena la procedura di assistenza per i clienti.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Analista de Operações e Contratos

Electrical/Electronic Manufacturing

### "Software Completo Para Acessos Remotos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 12, 2026

A ferramenta oferece conexões rápidas e estáveis para acesso remoto, permitindo controlar outros computadores de forma prática e eficiente. Recursos como a detecção automática de dispositivos na rede local, a aba de sessões recentes e a possibilidade de utilizar Wake-on-LAN facilitam muito o gerenciamento e o suporte remoto. Além disso, a interface é relativamente simples e o desempenho costuma ser muito bom mesmo em conexões de internet mais limitadas, o que torna o AnyDesk uma solução confiável para trabalho e suporte técnico.

Pros

Atividade fluída e organização completa com a aba "Sessões Recentes" e "Encontrados" automaticamente na rede local ou com direcionamento e também a ligação remota com Wake On Lan.

Cons

Apesar de ser uma ferramenta muito rápida e estável para acesso remoto, um ponto negativo do AnyDesk é ter que ativar uma licensa muito cedo, sem conseguir testar mais a fundo o produto.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Collins R.

Technical Architect

Computer Software

### "Remote Assistance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 20, 2026

Pros

Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices.

Cons

Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost-effective, ease of use, and it rarely terminates a session unexpectedly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

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