# AnyDesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AnyDesk Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more.

Source: https://www.capterra.com/p/149595/AnyDesk

---

# 

 AnyDesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AnyDesk

## What is AnyDesk?

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

## What is AnyDesk used for?

[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)

Overall rating

Based on 1,778 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Pros & cons

Intuitive cross-platform usability

Flexible remote access capabilities

Inconsistent input device control

Unresponsive client support policies

Starting price

€22.9

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AnyDesk

4.6 (1,778)

VS.

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting Price

€22.9

Flat Rate, Per Month

Starting Price

$29.5

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (1,778)

Ease Of Use

4.7 (11,602)

Value For Money

4.5 (1,301)

Value For Money

4.8 (8,203)

Customer Service

4.3 (1,216)

Customer Service

4.6 (7,495)

## AnyDesk alternatives

[4.7 (1,367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting price

$480.00

Per User, Per Month

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting price

$67.00

Per User, Per Month

Highest Rated

[4.9 (279)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Starting price

$19.00

Per User, Per Month

[4.7 (730)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting price

$6.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

## Who uses AnyDesk?

Based on Capterra reviews from the past 2 years

## Pros and Cons

Intuitive cross-platform usability

96% positive reviews out of 316

Reviewers feel ease of use enables quick setup, straightforward navigation, and accessibility for non-technical users.

Onur T

Software Developer, 51 - 200 employees.

"Easy to use+ File transfer+ Cross platform compatibility (Windows, Linux, MacOS, Android, iOS)+ Good performance"

Inconsistent input device control

50% negative reviews out of 103

Some reviewers find mouse and keyboard control unreliable, with frequent glitches and limited shortcut functionality.

Khushboo B

Recruitment Professional, 201 - 500 employees.

"Basic shortcuts like the copy-paste feature don't always work. "

Flexible remote access capabilities

92% positive reviews out of 106

Most users report remote work is seamless, saving time and enabling support and collaboration from any location.

Mahfujur R

P.A to The Deputy Director General Programe, 1,001 - 5,000 employees.

"The software is incredibly fast and reliable, allowing me to easily access and control my office computer from anywhere in the world."

Unresponsive client support policies

45% negative reviews out of 99

Some reviewers describe client support as slow, inflexible, and difficult to reach, especially regarding billing and cancellations.

Jamie K

Administrator, 11 - 50 employees.

"It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

Effortless onboarding and training

92% positive reviews out of 26

Most reviewers indicate training and learning curve is minimal due to intuitive design and easy remote guidance.

matt S

Accounts assistant , 51 - 200 employees.

"Feels very secure and allows an easy way to use your own computer elsewhere or remote in to someone else's for things like training or support."

Screen display and resolution issues

47% negative reviews out of 90

Some users report screen resolution problems, including small display size, poor clarity, and difficulty switching monitors.

Lana D

Support, 1,001 - 5,000 employees.

"If you don't zoom to full screen, it is difficult to see"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control

4.8 (883)

65.57% of 883 reviewers that rated this feature as important or highly important

With this capability, you can quickly and securely access and control computers from anywhere, even with low bandwidth. Reviewers appreciate its simplicity, multi-device support, and reliability, though some mention occasional connection failures and limited multi-monitor handling.

Screen Sharing

4.6 (739)

58.86% of 739 reviewers that rated this feature as important or highly important

It gives you real-time screen sharing for collaboration, support, and training across devices. Reviewers appreciate the ease of use, clear visuals, and adaptability to network speeds, though some mention occasional lag, limited quality adjustments, and rare cursor issues.

Access Controls/Permissions

4.5 (566)

62.54% of 566 reviewers that rated this feature as important or highly important

AnyDesk offers customizable access controls, letting you set permissions for each remote session and user. Reviewers appreciate the security, flexibility, and ability to restrict or grant access, though some mention limited permission options and tight security settings for quick access.

File Transfer

4.4 (448)

53.57% of 448 reviewers that rated this feature as important or highly important

You can transfer files securely and efficiently between devices, using drag-and-drop or copy-paste. Reviewers appreciate its speed, reliability, and convenience, though some mention occasional slow transfers, limited log details, and rare issues with large files.

Real-Time Chat

4.3 (440)

48.41% of 440 reviewers that rated this feature as important or highly important

This aspect lets you communicate instantly with remote users during sessions. Reviewers appreciate the convenience for troubleshooting, collaboration, and guidance, though some say it’s less essential, occasionally hard to access, and not always used over other communication tools.

Unattended Access

4.5 (409)

51.83% of 409 reviewers that rated this feature as important or highly important

Manage computers located anywhere without the remote customer present at the other end

AnyDesk 34 features

AnyDesk offers customizable access controls, letting you set permissions for each remote session and user. Reviewers appreciate the security, flexibility, and ability to restrict or grant access, though some mention limited permission options and tight security settings for quick access.

Integrates with Active Directory

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Public or private sharing of digital files such as documents, audio/video, images, and more

You can transfer files securely and efficiently between devices, using drag-and-drop or copy-paste. Reviewers appreciate its speed, reliability, and convenience, though some mention occasional slow transfers, limited log details, and rare issues with large files.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Access multiple screens from one centralized location

Helps control, track and monitor printing processes

This aspect lets you communicate instantly with remote users during sessions. Reviewers appreciate the convenience for troubleshooting, collaboration, and guidance, though some say it’s less essential, occasionally hard to access, and not always used over other communication tools.

With this capability, you can quickly and securely access and control computers from anywhere, even with low bandwidth. Reviewers appreciate its simplicity, multi-device support, and reliability, though some mention occasional connection failures and limited multi-monitor handling.

Print remote documents from multiple devices

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Record and save a video file of what is happening on a computer screen

It gives you real-time screen sharing for collaboration, support, and training across devices. Reviewers appreciate the ease of use, clear visuals, and adaptability to network speeds, though some mention occasional lag, limited quality adjustments, and rare cursor issues.

Online portal through which end users can access the system, manage tasks, or obtain information

Record active support and chat sessions for auditing and training

Transfer a support session to another team member

Allow users to access multiple services after entering their login credentials once

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Take actions to troubleshoot issues for networks, devices, etc.

Extra layer of security that requires not only a password and username but also something specific to that user

Manage computers located anywhere without the remote customer present at the other end

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows multiple users to simultaneously annotate on a digital whiteboard

Features

4.5 (1,777)

4.5

Based on 1,777 reviews

## Pricing

Value for money

4.5 (1301)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/149595/AnyDesk/pricing/)

Solo

€22.90

Flat Rate,Per Month

It includes:

-   1 licensed user with 3 login devices
-   1 concurrent connection (outgoing)
-   Up to 100 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Feature set for individuals
-   Mobile device management included

Standard

€35.90

Flat Rate,Per Month

It includes:

-   20 licensed users in a team
-   Starts with 1 concurrent connection (add-on available)
-   Up to 500 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Standard user management
-   Custom client generator
-   Mobile device management included

Advanced

€79.90

Flat Rate,Per Month

It includes:

-   50 licensed users in a team
-   Starts with 2 concurrent connections (add-on available)
-   Up to 1000 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Advanced user management
-   Custom client generator
-   Command line interface
-   Mass deployment (MSI)
-   Group policies
-   Phone support
-   Mobile device management included

Value for money

4.5 (1,301)

4.5

Based on 1,301 reviews

## Support, customer service and training options

Customer Service

4.3 (1216)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,216)

4.3

Based on 1,216 reviews

## User reviews

Overall rating

4.6

Based on 1,778 reviews

Filter by rating

5(1229)

4(448)

3(75)

2(9)

1(17)

Mentioned topic

Sorted by most recent

SK

Sim K.

Admin

Health, Wellness and Fitness

### "Anydesk helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 20, 2026

Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team

Pros

It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support

Cons

It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reasons for choosing AnyDesk

Value for money and company size is good for anydesk

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Daniele d.

Freelancer

Computer Software

### "Controllo remoto semplice e sorprendentemente completo"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2026

Esperienza complessivamente molto positiva. Il programma si distingue per la sua praticità d’uso, grazie alla portabilità senza installazione e alla semplicità di connessione tramite codice numerico. Molto utili anche le funzioni aggiuntive, come stampa remota, trasferimento file, chat e registrazione della sessione. L’unico limite riscontrabile riguarda la scarsa disponibilità di impostazioni avanzate per la gestione della qualità delle immagini durante la trasmissione.

Pros

Portabilità del programma, non è necessaria l'installazione. Facilità nella connessione al partner remoto semplicmente con un codice numerico e la successiva accettazione della controparte. Integrazione a sistemi di stampa remoti, trasferimento file tra macchine e chat tra dispositivi. Possibilità di registrare la sessione remota.

Cons

Non ci sono particolari punti sfavorevoli, l'unico difetto inputabile potrebbe riscontrarsi nella mancanza di ampi settaggi per gestire la qualità di trasmissione delle immagini.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Anydesk grazie alla sua protabilità si presta molto meglio come software di assitenza remota rispetto a temaviewer, basta scaricarlo, avviarlo con un doppia click, dettare il codice all'assistenza e accettare la connessione. Tutto ciò rende più semplice e serena la procedura di assistenza per i clienti.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Analista de Operações e Contratos

Electrical/Electronic Manufacturing

### "Software Completo Para Acessos Remotos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 12, 2026

A ferramenta oferece conexões rápidas e estáveis para acesso remoto, permitindo controlar outros computadores de forma prática e eficiente. Recursos como a detecção automática de dispositivos na rede local, a aba de sessões recentes e a possibilidade de utilizar Wake-on-LAN facilitam muito o gerenciamento e o suporte remoto. Além disso, a interface é relativamente simples e o desempenho costuma ser muito bom mesmo em conexões de internet mais limitadas, o que torna o AnyDesk uma solução confiável para trabalho e suporte técnico.

Pros

Atividade fluída e organização completa com a aba "Sessões Recentes" e "Encontrados" automaticamente na rede local ou com direcionamento e também a ligação remota com Wake On Lan.

Cons

Apesar de ser uma ferramenta muito rápida e estável para acesso remoto, um ponto negativo do AnyDesk é ter que ativar uma licensa muito cedo, sem conseguir testar mais a fundo o produto.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Collins R.

Technical Architect

Computer Software

### "Remote Assistance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 20, 2026

Pros

Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices.

Cons

Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost-effective, ease of use, and it rarely terminates a session unexpectedly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Developer

Health, Wellness and Fitness

### "Overall good product for remote access software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 14, 2026

Overall good and recommended for remote support, share screen, or presentation reasons. The only minor issues that doesn't impact overall experience.

Pros

AnyDesk have a great user interface and feature packed remote desktop software. Experience using it for remote support and presentation has been smooth.

Cons

Minor technical issues that may encounter in remote sessions. The free version for personal use may be too limiting with the time limit.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reasons for choosing AnyDesk

No specific reason other than preference of interface or what the business users are mostly using.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sunita P.

Experienced Cloud Engineer

Information Technology and Services

### "Remote access for troubleshooting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 25, 2026

It is a lifesaver tool when things break. I keep it as backup for accessing my jump server. It is very user friendly and fast. For hands-on support, it is better than other heavy remote desktop tools I have used.

Pros

I use this when VPN is not working or I need to help junior engineer on their screen. It connects very fast even on slow internet. I can transfer config files easily. It is lightweight and does not need heavy installation on server.

Cons

Sometimes the display quality is blurry. Security team does not like it much because it bypasses firewall rules. On Linux machine, sometimes copy paste shortkeys do not work properly. The free version has annoying popups that disturb my work flow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Aachal S.

Innovative Product Management Specialist

Pharmaceuticals

### "Remote access for testing builds"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 24, 2026

It helps me stay flexible. I don't need to carry heavy laptop everywhere. I can just login and check the build status. For product manager who needs to see technical things on other machines, it is very useful and handy software.

Pros

I use this to access my office computer where heavy test environments are running. Sometimes I need to see how product looks on different OS or check a bug on a developer machine. It is fast and low latency, so I can work from home easily.

Cons

The connection sometimes drops if network is weak. Security warnings are scary for non-technical users. On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen. Copy paste between computers sometimes stops working.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sr AI Analyst

Information Technology and Services

### "Solid Remote Access tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 22, 2026

Pros

Very promising and highly reliable tool that has never let me down. It is simple and easy to use, just like how this tool should be for the remote access. It manages well even with iffy internet connections.

Cons

Nothing really. It is not a software that I use daily but any time I have been using it, it was simply great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

John C.

Graphic designer

Graphic Design

### "Anydesk my favorite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 22, 2026

I really love using AnyDesk software. It is so powerful in accessing PC anywhere.It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me.

Pros

I like their awesome customer service team. It is a very good quality screen resolution. It is so easy to use. It is easy and fast to connect. It is very good in computer control.

Cons

In order to get access to the full features , there is need to purchase subscription. I don’t like as it somehow slows on mobile devices

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Marco C.

Pre Litigation Legal Assistant

Legal Services

### "GOOD APPLICATION FOR REMOTE PROBLEM SOLVING"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 22, 2025

A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.

Pros

It's an easy-to-use application with few commands and quick setup. As a virtual assistant, whenever a technical issue arises, I receive fast remote support with good connectivity and minimal lag.

Cons

Sometimes no notification is sent when the previously linked device tries to regain control. Sometimes the app doesn't notify me at all, and it ends up being a big scare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Popular comparisons

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