# CallTools Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CallTools Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more. Source: https://www.capterra.com/p/149510/Call-Center-Software --- # CallTools Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CallTools ## What is CallTools? Revolutionize your contact center with CallTools— the cutting-edge cloud-based software that comes with unlimited minutes and integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reports ## What is CallTools used for? [Auto Dialer](https://www.capterra.com/auto-dialer-software/)[Call Center](https://www.capterra.com/call-center-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Overall rating Based on 155 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CallTools alternatives Highest Rated [4.8 (309)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149510/Call-Center-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.8 (40) 47.50% of 40 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Lead Management 4.6 (34) 29.41% of 34 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Call Center Management 4.9 (30) 43.33% of 30 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring 4.9 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Auto-Dialer 4.8 (24) 41.67% of 24 reviewers that rated this feature as important or highly important System that automatically dials calls Automatic Call Distribution 4.9 (24) 33.33% of 24 reviewers that rated this feature as important or highly important Distribute/route/connect calls CallTools 83 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Screen and filter calls that get sent to voicemail inboxes/answering machines Application programming interface that allows for integration with other systems/databases System that automatically dials calls Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Dials outbound calls automatically A call center that both makes and receives calls Track and manage schedules and meetings via an integrated calendar Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Control the name and number that appears on outbound caller ID Communicate using direct chat or messages within the system Track and manage adherence to policies for any service, product, process, or supplier Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Ability to handle large datasets Pre-made examples and templates for emails Federal Communications Commission (FCC) compliance Federal Trade Commission (FCC) compliance A call center that primarily receives calls, typically customer service focused Identify which applications need to exchange data and enable these data connections Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Manage contacts across multiple mailing lists Ability to chat online in real time Agents choose who to call and when Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Transmit voice and other information digitally A call center that primarily makes calls, typically sales focused Organize and manage the accomplishments and development of employees or performance of applications or systems System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Enables the connectivity to send and receive calls over the internet Send messages via SMS Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.8 (155) 4.8 Based on 155 reviews ## Pricing Value for money 4.8 (145) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/149510/Call-Center-Software/pricing/) Value for money 4.8 (145) 4.8 Based on 145 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ monday.com](https://www.capterra.com/p/147657/monday-com/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (151) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (151) 4.8 Based on 151 reviews ## User reviews Overall rating 4.8 Based on 155 reviews Filter by rating 5(136) 4(12) 3(6) 2(1) 1(0) Mentioned topic Sorted by most recent SS Sean S. Contact Center Manager Financial Services ### "Platform is intuitive and easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Positive, I am continually impressed with their service. Being in the sales and marketing space for 20 years, CallTools is the company you wish existed. I like them an recommend all the time Pros Value, Call Dialer, Team, account management, secure system, customer support team is great, data management capabilities are second nature to none Cons Nothing comes to mind, I am big critic when it comes to faults but they seriously know what they are doing over there and think for me when needed Switched from [Five9](https://www.capterra.com/p/132405/Five9/) Many reasons. Grew out of Five9 and their system was good but the tech wasn’t there Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [JustCall](https://www.capterra.com/p/157853/JustCall/) Reasons for choosing CallTools Heard it from multiple people how good it was so gave it a shot. Also; unlimited inbound and outbound minutes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Elad P. Manager Real Estate ### "Okay overall, but not perfect" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 January 2, 2026 CallTools is okay- not amazing, not terrible. It handles high-volume outbound calling well, but it doesn’t feel very modern and could be easier to use. Once you get used to it, it’s reliable, but there’s room for improvement, especially on the usability side. It’s a decent option if dialing volume matters more than a polished experience. Pros CallTools does what it’s supposed to do for outbound calling. The predictive dialer works, call quality is generally solid, and once things are set up, agents can move through calls efficiently. It’s helpful when you’re running volume and need something stable rather than fancy. Cons The platform feels a bit dated, especially the interface. There’s definitely a learning curve for new users, and it’s not the most intuitive system out of the gate. We’ve also had a few small hiccups where we needed to reach out to support to get things sorted. Switched from [Mojo](https://www.capterra.com/p/207288/Mojo/) We switched from Mojo because it required dialing from separate outbound numbers (personal phones or Google Voice), and we were running into a lot of numbers getting flagged as spam. CallTools made it easier to centralize outbound calling and manage dialing at scale, which was the main reason for the change. Alternatives considered [Mojo](https://www.capterra.com/p/207288/Mojo/) Reasons for choosing CallTools We chose CallTools mainly because it allowed us to centralize outbound dialing without relying on personal phones or Google Voice. With Mojo, we ran into issues with outbound numbers getting flagged as spam, and CallTools was better suited for running outbound calling at scale. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jason H. OWNER Real Estate ### "The software works well" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 July 12, 2025 The software is easy to use if you have a PC or Mac using chrome. I feel the tech support was helpful and the learning curve is steep but they do teach you on everything you would need to get started. The software is so fast to lead. Pros Their willingness to make things right and their sales and service agents are nice and generally honest. Cons Learning curve is huge, but once you understand it, it works Switched from [mojo](https://www.capterra.com/p/212343/mojo/) software delays with call quality issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Ryan B. President Marketing and Advertising ### "Good 8 Year Customer Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 We've been a client now for 8 years. We've always been able to rely on CallTools for the support we need to keep our operations going. Our Account Executive \[sensitive content hidden\] and her team are great work with. Pros The system is simple to navigate. Technical support is responsive and available when assistance is needed. The platform makes it easy to train reps. Cons Call export logs can be a little complicated to build. We sometimes need to track certain dispositions and that isn't always possible depending on the details we need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Hi Ryan, Thank you so much for your continued trust and partnership over the past 8 years — that truly means a lot to us! We're glad to hear the platform has been easy to navigate, train on, and that our support team has been there for you when needed. We appreciate your feedback regarding the call export logs and disposition tracking. That’s valuable insight, and we’re always looking for ways to improve reporting flexibility to better meet your needs. We’ll be sure to share your kind words with our team — they’ll be thrilled to hear it. Thanks again for your loyalty and for being such a valued part of the CallTools family! - CallTools Team JB Jordan B. Director of Inside Sales Renewables & Environment ### "Call Tools Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 My experience has been excellent so far. Even when we have the occasional issues the support team is on it asap and 99% of the time resolved within a reasonable amount of time. Pros The functionality of the system is excellent. Tied in seamlessly with our crm. We have been cranking out appts since we made the switch. Also \[sensitive content hidden\] has been an incredible asset, being able to work with him directly we’ve really been able to fine tune our system and get the most out of our data. Cons Not being able to remove leads from dnc while uploading files. Although the new feature helps big time, just an additional step. Switched from [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [Five9](https://www.capterra.com/p/132405/Five9/) [Velocify](https://www.capterra.com/p/129463/Velocify/) More robust system , better functionality for what we are doing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Hi Jordan, Thank you for the fantastic feedback! We’re so glad to hear the system has been performing well and helping you boost your appointment volume — that’s exactly the kind of impact we strive for. It’s also great to know the CRM integration has been seamless and that our team has been such a valuable resource in optimizing your setup. We appreciate your note about the DNC list handling during uploads — that’s helpful insight, and we’re always looking for ways to streamline processes even further. Thanks again for your kind words and continued trust. We're here anytime you need us and excited to support your ongoing success! - CallTools Team PF Paul F. VP of Marketing Marketing and Advertising ### "Calltools - Absolute Game Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2025 I’ve used just about every calling system out there. Calltools is incredibly superior and has been a game changer for us. We doubled our appointment volume just by being able to adjust and use live filters. We’ve also been able to nourish our leads for longer. Chaz has been absolutely amazing and always there for us whenever we need something. I absolutely love Calltools and would never consider using another software. It has been a complete game changer for us. Pros My favorite thing that has been the biggest game changer for us are the live filters. No other software offers something like this where we can be so specific with the redial rules and targeting. I also like how user-friendly and simple the software is to use. We were all able to double our connections per day calling the same leads that we did on other softwares. Cons I really can’t think of any downsides. The pricing is very fair and far superior to any other software like Mojo, Five9, GHL, or ready mode. Switched from [Five9](https://www.capterra.com/p/132405/Five9/) [Readymode](https://www.capterra.com/p/136728/Readymode/) [mojo](https://www.capterra.com/p/212343/mojo/) Better value and we were needing to try something new Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Hi Paul, Wow! — thank you so much for the incredible feedback! We're thrilled to hear that the live filters have made such a powerful impact on your team's performance. It’s amazing to know you’ve doubled your connections and appointment volume just by optimizing with CallTools — that’s exactly the kind of success we aim to deliver. We’re also glad the user-friendly interface has made adoption easy, and we’ll be sure to pass your kind words along to Chaz — he’ll be thrilled to hear he’s made a difference! It truly means a lot that, after trying so many other systems, you’ve found CallTools to be the standout solution. We’re honored to be a part of your growth and look forward to continuing to support your success. Thank you again for such a thoughtful and enthusiastic review! - Call Tools Team JM Javier M. HR Manager Construction ### "THe best power dialer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 We use it everyday and has helped us a lot generating new leads for our business. Pros Power dialer is the best and the interface is simple. Cons So far the only thing I don't like that much is the warmimng up phone numbers period Switched from [VICIdial](https://www.capterra.com/p/135842/VICIdial/) Vici was outdated and we needed something more powerful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Hi Javier! Thank you for the great feedback! We're glad to hear you're enjoying the power dialer and finding the interface easy to use. It’s awesome to know it’s helping you generate new leads daily — that’s exactly what we aim for. We understand the warm-up period can be a bit of a hurdle, but it’s in place to help protect your numbers and ensure long-term deliverability. That said, we’re always looking for ways to make that process smoother. Thanks again for sharing your experience — we appreciate having you with us! - CallTools Team  LM Ludwig M. Acquisitions Manager Real Estate ### "CallTools - quick to respond customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2024 Pros CS is quick to respond, works in understanding the issue and suggest the best approach to solve any problem. Cons Haven't had any issue so far with their customer support Switched from [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) broad feature set and cost-to-value mostly Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) [JustCall](https://www.capterra.com/p/157853/JustCall/) Reasons for choosing CallTools broad feature set and cost-to-value mostly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Hi Ludwig, Thank you for the kind words! We're thrilled to hear that our customer support team has been responsive and helpful. It's great to know you've had a smooth experience so far — we’re always here if you need anything! - CallTools Team CA Chanel A. Realtor Real Estate ### "Great Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 So far I love it, I love how we can customize it and the many options we have. Pros The costumer service, the ability to customize it, and that we can have many phone numbers! \[sensitive content hidden\] was very patient helpful! Cons No videos to with instructions, with clear instructions, for me I don’t like blogs and reading. I’m more visual. There’s no mobile app, so I can’t dial from my phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Hi Chanel, Thank you for the great feedback! We're so glad to hear you're enjoying the customization options and the flexibility with multiple phone numbers. It's also wonderful to know our support team made a positive impression! We really appreciate your input regarding instructional content and mobile access. You're absolutely right — not everyone learns the same way, and adding more video tutorials is something we're actively exploring. We also hear you on the mobile app request, and it’s on our radar as we continue to improve the platform. Thanks again for sharing your experience — we’re excited to keep supporting your success! - CallTools Team DP David P. CEO Renewables & Environment ### "Best Dialer" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2024 I had a great experience with it. It is the best dialer we’ve used. Pros I loved how easy it was to integrate everything with our CRM. \[sensitive content hidden\] was also amazing as a POC. Cons I didn’t like learning curve at first. It’s not as intuitive when it comes to the initial setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Hi David, Thank you so much for your thoughtful feedback! We're thrilled to hear that the integration with your CRM went smoothly and that your experience with your rep was a positive one — we’ll be sure to pass along the kind words. We also appreciate your honesty about the initial learning curve. We’re always working to make onboarding as intuitive as possible, and your input helps us improve. We're glad to hear the dialer is working well for you overall, and we’re here if you ever need anything. Thanks again for choosing us! - Call Tools Team  [View all Reviews](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Popular comparisons [Ringover vs CallTools](https://www.capterra.com/compare/149510-169627/Call-Center-Software-vs-RingOver)[Convoso vs CallTools](https://www.capterra.com/compare/76768-149510/Cloud-Predictive-Dialer-vs-Call-Center-Software)[DialedIn CCaaS vs CallTools](https://www.capterra.com/compare/29589-149510/CallCenterNOW-vs-Call-Center-Software)[Readymode vs CallTools](https://www.capterra.com/compare/136728-149510/Readymode-vs-Call-Center-Software)[LiveAgent vs CallTools](https://www.capterra.com/compare/102188-149510/LiveAgent-vs-Call-Center-Software)[Nextiva vs CallTools](https://www.capterra.com/compare/149510-175788/Call-Center-Software-vs-Nextiva)[CallHippo vs CallTools](https://www.capterra.com/compare/149510-159578/Call-Center-Software-vs-CallHippo)[JustCall vs CallTools](https://www.capterra.com/compare/149510-157853/Call-Center-Software-vs-JustCall) [Calabrio ONE vs CallTools](https://www.capterra.com/compare/110588-149510/Calabrio-One-Suite-vs-Call-Center-Software)[Five9 vs CallTools](https://www.capterra.com/compare/132405-149510/Five9-vs-Call-Center-Software)[Zendesk Suite vs CallTools](https://www.capterra.com/compare/149510-164283/Call-Center-Software-vs-Zendesk)[Squaretalk vs CallTools](https://www.capterra.com/compare/149510-219046/Call-Center-Software-vs-Squaretalk-Matrix)[Aircall vs CallTools](https://www.capterra.com/compare/149510-184709/Call-Center-Software-vs-Aircall)[Kixie PowerCall vs CallTools](https://www.capterra.com/compare/135636-149510/Kixie-PowerCall-vs-Call-Center-Software)[XCALLY vs CallTools](https://www.capterra.com/compare/136894-149510/XCALLY-vs-Call-Center-Software)[Genesys Cloud CX vs CallTools](https://www.capterra.com/compare/149510-179417/Call-Center-Software-vs-Genesys-Cloud)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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