# Page 2 | Planhat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Planhat the right Customer Success solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149430/Planhat/reviews

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Planhat

4.6 (28)

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Last updated March 27th, 2026

# Page 2 - Reviews of Planhat

## Showing most helpful reviews

Showing 26-28 of 28 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

QU

Quentin U.  
AE  
Computer Software  
Used the software for: 1-2 years

### "Great software for customer success rep"

January 14, 2023

5.0

Nothing but positive.

Pros

without forgetting to please sales reps. It's awesome at driving value for customers once they just signed, and easily integrated with our other tech stack (CRM for sales and customer support). Great UX/UI. Extensive features.

Cons

Nothing, lots of features so one might get lost in the beginning, but they have great resources to learn how to use the platform.

Review Source

TJ

Tobias J.  
Enterprise Sales  
  
Used the software for: Less than 6 months

### "Great tool with lots of potential. Easy setup and we received efficient and thorough training. "

June 7, 2018

5.0

Pros

The customization it allowed us to have, based on our current procedures and methodology. Also, the dedication from the planhat-team.

Cons

We haven't used it for long so nothing so far, the journey has been smooth in the setup process. We looked at other providers but again, the customization spoke to us.

Review Source

CB

Connor B.  
Customer Success Manager  
Automotive  
Used the software for: Less than 6 months

### "Honest Review"

November 26, 2019

4.0

Pros

The ability to break down tasks for each step of the process

Cons

Wish you could see each step more clearly

Review Source

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