# Keka Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Keka Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Keka Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/149253/WP-Engine --- # Keka Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 10, 2025 Written byShubham Gupta Shubham Gupta Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management sof... [See bio & all articles](https://www.capterra.com/resources/author/sgupta/) Edited byParul Sharma Parul Sharma Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri... [See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/) Written by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management software buyers. Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Keka Keka Overview: ### Key takeaways Insights from verified Capterra reviews Keka helps small and midsize businesses manage payroll, attendance, and employee records with daily-use efficiency. It’s most used by lean HR teams in service-based firms. Reviewers highlight its ease of use and automation, though payroll accuracy and mobile app issues are common drawbacks. Features like headcount planning and audit logs show its shift toward strategic HR workflows. ### Our verdict Keka is a practical choice for SMBs looking to simplify HR operations without committing to enterprise-scale systems.It helps teams stay consistent with daily tasks, but buyers should weigh affordability against the need for tighter payroll accuracy and mobile reliability. Overall rating Based on 88 user reviews Reviews sentiment Positive 92% Neutral 3% Negative 5% Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Keka?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.keka.com&name=Keka) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Keka 4.4 (88) VS. [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $20 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (88) Ease Of Use 4.3 (1,819) Value For Money 4.1 (70) Value For Money 4.2 (1,484) Customer Service 3.9 (65) Customer Service 4.1 (1,554) ## Keka alternatives Keka may not suit every business, especially if your priorities include more precise payroll accuracy, stronger mobile app performance, or faster support responsiveness. Explore other options that better align with your operational preferences and team workflows. Highest Rated [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month [4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/149253/Keka/alternatives/) ## Keka's interface Keka’s interface is built for simplicity, with a clean dashboard that supports quick access to payroll, attendance, and employee records. Most users find it easy to navigate, though some mention friction in mobile usability and occasional issues with time log entries. 2+ Shubham Gupta Reviewers consistently highlight how Keka’s layout helps HR teams and employees complete routine tasks with minimal training. However, mobile users report bugs and missing features, which can slow down workflows for teams that rely on on-the-go access. Ease of Use 4.4 (88) 4.4 Based on 88 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Shubham Gupta Keka’s top-rated features help HR teams reduce repetitive tasks and improve visibility across payroll and leave workflows. The automation and centralized data access allow for faster processing and fewer manual steps in day-to-day operations. Features 4.3 (87) 4.3 Based on 87 reviews The Keka features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and feedback from reviews published in the past two years. Employee database 4.0 (25) 25 reviewers rated this feature Centralizes employee records and supports quick access to personal and professional details. Reviewers say it simplifies HR workflows and reduces time spent searching for information. Payroll management 3.8 (26) 26 reviewers rated this feature Automates salary processing by pulling data from the HR database, calculating pay, and generating detailed salary slips. Reviewers highlight its ability to reduce manual effort and improve payroll visibility for both HR and employees. Workflow automation 0 reviewers rated this feature Automates repetitive HR tasks such as approvals, notifications, and data updates. Teams can build custom workflows to reduce manual effort, improve consistency, and ensure timely execution across payroll, onboarding, and leave processes. Headcount planning 0 reviewers rated this feature Supports strategic workforce forecasting by allowing HR teams to model hiring plans, track vacancies, and align staffing needs with business goals. This helps organizations stay ahead of growth demands and budget constraints. Performance calibration 0 reviewers rated this feature Enables managers to normalize performance ratings across teams, reducing bias and improving fairness. It supports structured review cycles and helps ensure that promotions and rewards are based on consistent evaluation standards. Skill analytics 0 reviewers rated this feature Provides insights into employee competencies and skill gaps. HR teams can use this data to guide training investments, succession planning, and internal mobility strategies, aligning talent development with business needs. Audit logs 0 reviewers rated this feature Tracks all changes made to employee records, settings, and workflows. HR teams can view who made each change, when it occurred, and what was modified—supporting transparency and compliance across sensitive data updates. Exit task templates 0 reviewers rated this feature Allows HR teams to create structured offboarding workflows using predefined templates. Tasks can be triggered before, on, or after an employee’s last working day, with options to assign owners, add approvers, and require attachments. Dependent tasks 0 reviewers rated this feature Introduces task dependencies where one task must be completed before another begins. This ensures sequential execution and prevents premature closure of critical offboarding steps, improving accountability and process integrity. All key features (120) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 0.00% of 2 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 100.00% of 3 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 100.00% of 1 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 25.00% of 4 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 83.33% of 6 reviewers that rated this feature as important or highly important Route documents and other data through one or more stakeholders for review and approval 100.00% of 2 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests 100.00% of 1 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events 100.00% of 4 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups 100.00% of 1 reviewers that rated this feature as important or highly important Tracks all changes made to employee records, settings, and workflows. HR teams can view who made each change, when it occurred, and what was modified—supporting transparency and compliance across sensitive data updates. 0 reviewers rated this feature Record employee's benefit plans and selections throughout career progression 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 0% of 0 reviewers... Facial or other physical recognition to confirm identity 75.00% of 4 reviewers that rated this feature as important or highly important Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 0% of 0 reviewers... Track and manage schedules and meetings via an integrated calendar 71.43% of 7 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates 66.67% of 3 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes 33.33% of 3 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates 20.00% of 5 reviewers that rated this feature as important or highly important Web page to host job postings, show role descriptions or receive applications from potential candidates 100.00% of 1 reviewers that rated this feature as important or highly important Track employees' arrival and departure timings for payroll purposes 0% of 0 reviewers... Manages compensation such as salary, bonus, and benefits processes, aligning with policies 71.43% of 7 reviewers that rated this feature as important or highly important Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 0.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 50.00% of 2 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Introduces task dependencies where one task must be completed before another begins. This ensures sequential execution and prevents premature closure of critical offboarding steps, improving accountability and process integrity. 0 reviewers rated this feature Digitally deposit correct payroll amounts into individual employee's bank accounts 44.44% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location 0% of 0 reviewers... Digital forms that are shared and accessed online 0% of 0 reviewers... Manage, store and organize emails within the system or via third-party apps 0% of 0 reviewers... Pre-made examples and templates for emails 0% of 0 reviewers... Centralizes employee records and supports quick access to personal and professional details. Reviewers say it simplifies HR workflows and reduces time spent searching for information. 25 reviewers rated this feature Create and share a new employee handbook with helpful information 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 100.00% of 2 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 0.00% of 1 reviewers that rated this feature as important or highly important Online portal where employees can access and track their own information 100.00% of 3 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics 100.00% of 3 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability 40.00% of 5 reviewers that rated this feature as important or highly important Track and measure time worked for employees 0% of 0 reviewers... Allows HR teams to create structured offboarding workflows using predefined templates. Tasks can be triggered before, on, or after an employee’s last working day, with options to assign owners, add approvers, and require attachments. 0 reviewers rated this feature Monitor and record expenses such as purchases or charges incurred 0% of 0 reviewers... Track employee time off under the family and medical leave act (FMLA) 0.00% of 1 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends 0% of 0 reviewers... Virtual perimeter for a real-world geographic area 0% of 0 reviewers... Establish measurable goals and objectives and track their progress over a specific period of time 100.00% of 1 reviewers that rated this feature as important or highly important Supports strategic workforce forecasting by allowing HR teams to model hiring plans, track vacancies, and align staffing needs with business goals. This helps organizations stay ahead of growth demands and budget constraints. 0 reviewers rated this feature Automates core HR functions such as talent management, employee evaluation and learning management 64.29% of 14 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals 0% of 0 reviewers... Designed to be used by internal recruiters or HR hiring managers 0% of 0 reviewers... Create and track interviews with a reminder system 100.00% of 1 reviewers that rated this feature as important or highly important Plan, organize and set up the date, time and location of a candidate's individualized interview 0% of 0 reviewers... Create, share, and manage the distribution of job descriptions/duties 0% of 0 reviewers... Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) 50.00% of 4 reviewers that rated this feature as important or highly important Request a new hire, explain the need, and determine available budget 100.00% of 1 reviewers that rated this feature as important or highly important Predict labor requirements based on past and present data/trends 0% of 0 reviewers... Create and manage leave policies including multiple policies per department, branch, shift, region, etc. 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track employee attendance 33.33% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 66.67% of 3 reviewers that rated this feature as important or highly important Access the system via a mobile application 66.67% of 6 reviewers that rated this feature as important or highly important Pay employees in multiple countries using correct currencies and correct tax deduction amounts 0% of 0 reviewers... Pay employees in multiple states with correct tax deduction amounts in each 0% of 0 reviewers... Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 0% of 0 reviewers... Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 50.00% of 6 reviewers that rated this feature as important or highly important Provides real-time feedback and assessments on employee performance, skills, and accomplishments 100.00% of 1 reviewers that rated this feature as important or highly important Create orientation programs for new employees or students 0% of 0 reviewers... Manage and record overtime hours for hourly employees 0.00% of 1 reviewers that rated this feature as important or highly important Automates salary processing by pulling data from the HR database, calculating pay, and generating detailed salary slips. Reviewers highlight its ability to reduce manual effort and improve payroll visibility for both HR and employees. 26 reviewers rated this feature Delegate payroll processing to third party vendors 0% of 0 reviewers... View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more 78.57% of 14 reviewers that rated this feature as important or highly important Peer/teammate feedback and review on individual's performance 100.00% of 1 reviewers that rated this feature as important or highly important Evaluation process that provides feedback on an employee's job performance 0% of 0 reviewers... Enables managers to normalize performance ratings across teams, reducing bias and improving fairness. It supports structured review cycles and helps ensure that promotions and rewards are based on consistent evaluation standards. 0 reviewers rated this feature Organize and manage the accomplishments and development of employees or performance of applications or systems 83.33% of 6 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Create, fill out, and send performance reviews to individual employees 66.67% of 6 reviewers that rated this feature as important or highly important A set of pre-made tests offered by a third party 0% of 0 reviewers... Reporting on how each user, task or process has advanced since its initiation 100.00% of 2 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments 0% of 0 reviewers... Measure time to completion or hours worked for projects 100.00% of 2 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish 0% of 0 reviewers... Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group 0% of 0 reviewers... Designed to be used by external or 3rd party recruiting or staffing firms 0% of 0 reviewers... Tools to find, assess, and hire suitable candidates for a job within an organization 0.00% of 2 reviewers that rated this feature as important or highly important Manage compensation for out-of-pocket expenses incurred by an employee, client or another party 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 57.14% of 7 reviewers that rated this feature as important or highly important Assign available resources (human and/or non-human) to various projects and tasks 0% of 0 reviewers... Process of planning, scheduling and executing the optimal and effective use of human capital across projects 0% of 0 reviewers... Automates the extraction and analysis of key information from resumes or CVs 0.00% of 1 reviewers that rated this feature as important or highly important Search through the software for stored resumes 50.00% of 2 reviewers that rated this feature as important or highly important Upload and store resumes 0% of 0 reviewers... Follow the progression of a task associated with performance reviews 100.00% of 1 reviewers that rated this feature as important or highly important An individual's evaluation of his or her own strengths, weaknesses, and skills 25.00% of 4 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 70.00% of 10 reviewers that rated this feature as important or highly important Track and manage sick leave time 100.00% of 2 reviewers that rated this feature as important or highly important Provides insights into employee competencies and skill gaps. HR teams can use this data to guide training investments, succession planning, and internal mobility strategies, aligning talent development with business needs. 0 reviewers rated this feature Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 0% of 0 reviewers... Planning, tracking and developing internal talent for future key position filling 0.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success 0% of 0 reviewers... Create, manage and track all task activities and progression 0% of 0 reviewers... Calculate tax and make deductions on gross income from sources like wages, investments or self-employment 0% of 0 reviewers... Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors 70.59% of 17 reviewers that rated this feature as important or highly important Sample files or documents that could be customized as needed or used as is 0% of 0 reviewers... Create tools to measure student retention of learning material and lessons 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 80.00% of 5 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 0% of 0 reviewers... Track and manage employee time-off, vacation, and sick leave requests 66.67% of 12 reviewers that rated this feature as important or highly important Tools that allow employees to request/schedule time off 25.00% of 4 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 47.06% of 17 reviewers that rated this feature as important or highly important Track time worked per client 0% of 0 reviewers... Track time worked per project 0% of 0 reviewers... Track the amount of time spent on a job or task 100.00% of 4 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs 0.00% of 1 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time 66.67% of 21 reviewers that rated this feature as important or highly important Assess skills, outcomes and results using preset metrics and averages 0% of 0 reviewers... Automates repetitive HR tasks such as approvals, notifications, and data updates. Teams can build custom workflows to reduce manual effort, improve consistency, and ensure timely execution across payroll, onboarding, and leave processes. 0 reviewers rated this feature Create, design and manage workflows for repetitive tasks 100.00% of 1 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Shubham Gupta Keka’s top-rated features help HR teams reduce repetitive tasks and improve visibility across payroll and leave workflows. The automation and centralized data access allow for faster processing and fewer manual steps in day-to-day operations. Features 4.3 (87) 4.3 Based on 87 reviews ## Pricing Value for money 4.1 (70) Keka’s entry-level Foundation plan starts at $9 per employee, per month, which is significantly lower than the average budget for human resource software ($75 per user, per month). Pricing is structured per employee, making it scalable for growing teams. Free Trial Basic $20.00 Per User,Per Month Value for money 4.1 (70) 4.1 Based on 70 reviews ## Integrations Keka connects with various tools across payroll, accounting, communication, recruitment, and background verification. These integrations, offered through a mix of native and third-party links, help SMBs centralize data and reduce manual handoffs. Popular integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Plum](https://www.capterra.com/p/150347/Plum/)[ Tally-I/O](https://www.capterra.com/p/188488/Tally-I-O/) Shubham Gupta Senior Content Analyst Integrating Keka with accounting, calendar, and recruitment tools helps your HR lead sync payroll data, automate interview scheduling, and streamline candidate tracking—cutting down on manual updates and improving cross-team visibility. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (65) 3.9 Based on 65 reviews ## User reviews Overall rating 4.4 Based on 88 reviews Filter by rating 5(51) 4(30) 3(3) 2(1) 1(3) Mentioned topic Sorted by most recent AS Amber S. Business Administrator Business Supplies and Equipment ### "Keka Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 23, 2026 Overall, I’d say Keka is worth the money for the purpose it is used for. I’d say it’s a great investment if you’re looking to automate salaries and need a tool to track performance. Pros I appreciate Keka for being able to consolidate and manage employees in an organized orderly fashion. The software streamlines employees performance and makes it easier for management. Cons I have noticed there are lagging issues with the software and it is hard to get help when this occurs. I have had issues trying to reach customer support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Anshu Y. Sr. Data Analyst Information Technology and Services ### "A Smooth and Efficient HR Experience with Keka" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2026 My overall experience with Keka has been very positive. It’s a reliable and user-friendly HR platform that simplifies everyday tasks like attendance, payroll, leave management, and employee self-service. The interface is easy to navigate, automation reduces manual work, and most features work smoothly, making HR processes more organized and efficient. While a few areas could be more customizable, overall Keka provides a smooth, efficient, and productive HR experience. Pros What I liked most about Keka is its clean, intuitive interface and all-in-one HR platform that makes complex HR processes simple. Features like attendance tracking, payroll automation, leave management, and employee self-service are well-integrated, which saves time and reduces manual effort. Overall, it offers a smooth user experience and strong automation that makes our HR operations more efficient and transparent. Cons What I liked least about Keka is that some advanced features are not very flexible and require multiple steps to configure, which can feel complex for new users. At times, the system can also feel slightly slow when handling large data, reports, and customization options for workflows and reports are somewhat limited compared to more enterprise-grade tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Suraj C. ADMINISTRATIVE Accounting ### "Nice and also good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2025 Cons We have sent multiple request to their project implementation team and support team and no response. When ever they are free they will call us and request to attend the meeting in short notice, the project team will never adjust and come to meeting based on the customer request.“ Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Abhilash B. Manager Hospitality ### "Can be better if CX can be taken more seriously!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 July 5, 2025 I will say features, detailing and reports are awesome functionality but the issue is with their customer service. Pros Keka gives you broader approach and customized options for an end user to be accustomed with and get more exposure on HRMS tool. Cons Customer support! Too slow and not very proactive. Hard to reach them on real time basis and get solution for real life problems. Switched from [HROne](https://www.capterra.com/p/222335/HROne/) With new organisation new HRMS takes place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jatin k. Senior Marketing Executive Information Technology and Services ### "Easy to Use and Time saver" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 16, 2025 overall experience is good and Nice on Keka Because this a platform that gives you all thing on your mobile device. Pros I like the most thing is keka that it is easy to use and punch in and punch out is very easy by just one click. Cons The least thing about the keka is that they had to work on thier interface because it doesn't look like a modern UI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Anjali A. Brand acquisition specialist Management Consulting ### "Keka experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 12, 2025 Keka is a user-friendly HR solution with robust automation capabilities and streamlined onboarding. It is easy to use and function. Pros Keka has user friendly interface with comprehensive features and customisation options Cons Limitations and bugs in the mobile app. Not responding most of the times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Software Developer Information Technology and Services ### "One of the top class HR apps in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 19, 2025 Overall fantastic HR app, with a cleaner UI and super fast performance without lagging with top-notch data visualization. Pros Clean and easy-to-use UI, easy to find all the features including holidays, tax, and other features. Analytics for performance growth and leaves are well-placed and top-notch visualization. Cons Apart from their cleaner UI, in between they introduced an AI feature to write text on auto mode in descriptive text boxes, will be helpful if they bring it back again will reduce a lot of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Minal G. Manager Information Technology and Services ### "Easy to use tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 28, 2025 Very easy to use tool to track day to day attendance Pros Attendance maintaining ability and ability to view teams availability while applying holidays Cons sometimes the time logs you need to enter are not acceptable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Soubhangi R. Hr executive Information Technology and Services ### "Keka- decent experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 February 12, 2025 I had a pretty much decent experience with Keka Pros Its interface was really good. Easy to use. Cons The tax computation was wrong when we counted for the financial year 23-24. The support team has very less idea about the product Switched from [greytHR](https://www.capterra.com/p/150850/greytHR/) Pricing was one of the reason. The implementation team was really helpful The support team is so good. Prompt reply, knows what the solution is. Alternatives considered [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) [Darwinbox](https://www.capterra.com/p/150606/Darwinbox-HR/) Reasons for choosing Keka We are a start up and Keka was in our budget and more than that Keka was easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pankaj P. Finance Manager Accounting ### "Best Payroll software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 29, 2025 I have been using this from last 1 year. Its Very good software. Timely updation of attendance. Easy to export reports. Easily track expenses. Good in expense management. Pros Easy to use, Simple Dashboard, easily you can pull employee reports. This is good application for employees payroll record, tax calculation, benefits details, payslip etc. Along with this, it is used for employees reimbursement expenses details. This is useful for employees as well as employer. Cons 1\. Easy to Use, Useful for employees and employer 2. Best in Tax calculation, easy and timely updates. 3. Easily export reports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149253/Keka/reviews/) ## FAQs Keka is primarily used by small and midsize businesses with lean HR teams. It’s especially popular among service-based firms that need daily payroll and attendance tracking. Yes. Keka offers a mobile app for Android and iOS that supports attendance tracking, leave applications, payslip access, and more. Some users report limited functionality compared to the web version. Keka offers support via email, live chat, and phone. Email is the most responsive channel, with replies typically within an hour during business hours. Yes. Keka includes modules for performance reviews, goal setting, continuous feedback, and calibration. These tools help managers assess and reward employee contributions. Yes. Keka supports multiple biometric integration methods, including SQL-based, SDK-based, push-based, and API-based setups for attendance tracking. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Keka’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Top-Rated Time Clock Software for Small Business](https://www.capterra.com/resources/time-clock-software-for-small-business/) Published June 4, 2024 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [5 Key Time Tracking Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-features-of-time-tracking-software/) Published April 8, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Popular comparisons [Paylocity vs Keka](https://www.capterra.com/compare/86714-149253/WebPay-vs-Keka)[Rippling vs Keka](https://www.capterra.com/compare/149253-172127/Keka-vs-Rippling) [BambooHR vs Keka](https://www.capterra.com/compare/110968-149253/BambooHR-vs-Keka)[Connecteam vs Keka](https://www.capterra.com/compare/149253-153140/Keka-vs-Connecteam)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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