# Motus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Motus the right Mileage Tracking solution for you? Explore 473 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149114/Motus/reviews

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Motus

4.7 (473)

[View alternatives](https://www.capterra.com/p/149114/Motus/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Motus

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

JT

J Bryan T

Territory ManagerPharmaceuticals, 201 - 500 employeesUsed the software for: More than 2 years.

“I really like that I have to manually enter all mileage every month to the tune of an hour or more of my time WASTED, because it is unreliable.“

April 30, 2025

JT

J Bryan T

Territory ManagerPharmaceuticals, 201 - 500 employeesUsed the software for: More than 2 years.

“It simply does not work the way they say it will and when it screws up, which is every time it is turned on, it always screws up in favor of the company and never in favor of the user.“

April 30, 2025

ap

alissa p

agentTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months.

“It keeps everything organized and makes reporting simple.“

April 17, 2026

AT

Alex T

Market ManagerConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years.

“When you manually enter miles sometimes the trip lengths don’t add up correctly in end of month reporting causing mileage discrepancies.“

November 8, 2023

EP

Ernesto P

Account ExecutiveMedical Devices, 201 - 500 employeesUsed the software for: 1-2 years.

“It also has a very robust search engine for locating new addresses or landmarks. And when I have multiple appointments, all I have to do is start up motus for the day and Motus then tracks all my miles from stop to stop and indicates the stopping location after 5-10 minutes. “

November 8, 2023

DC

Doug C

AEComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I hate the way my employer uses it to screw me on vehicle mileage, and I get a wack on my end-of-year paycheck when I need the money the most.“

November 8, 2023

EP

Ernesto P

Account ExecutiveMedical Devices, 201 - 500 employeesUsed the software for: 1-2 years.

“Motus also provides great reminders and sound tones that let you know that it is actively tracking miles and if you want to continue or stop for the day.“

November 8, 2023

RQ

Renee Q

Account ExecutiveHuman Resources, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“I do not like that feature, I wish it was just always blank when entering a new appointment, that way you do not have to go in and delete content, just to rewrite it.“

November 8, 2023

## Showing most helpful reviews

Showing 1-25 of 473 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mgo K.  
Sales representatives  
Consumer Goods  
Used the software for: 1-2 years

### "Very user friendly app"

March 7, 2024

4.0

Pros

It’s just very simple and right to the point on logging my miles.

Cons

It does drain my battery sometimes but that’s because I use it a lot

Review Source

SP

Sebastian P.  
Associate Zone Business Manager  
Consumer Goods  
Used the software for: 2+ years

### "Motus is very helpful to track mileage"

March 8, 2024

5.0

overall, great way to track mileage and keep track of mileage for frontline associate

Pros

easy to use, i log in on monthly basis and log my mileage manually. I dont travel as much as I used to due to my new role.

Cons

no issues that ive encountered. i only use couple times per month.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

manager made the switch to Motus, frontline still uses SAP Concur

Review Source

TM

Todd M.  
Sale  
Construction  
Used the software for: 2+ years

### "Disappointed "

August 1, 2024

1.0

Poor and not impressed the app sometimes tracks and does not. I would not recommend it.

Pros

Mile tracking is ok the time tracking sometime works but I have found it’s outdated and slow.

Cons

Customer service is a joke. I waited 30 minutes only to be told that I needed to talk to the app group. I then waited another 30 minutes then told they would call me back and they did not.

Review Source

Response from Motus

August 9, 2024

Thank you for sharing your feedback. We’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please reach out to my email bsinclair@motus.com and I will get you connected to the correct team to review your account and resolve your issue.

ED

Eddie D.  
Region Channel Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Motus mileage"

November 8, 2023

5.0

I would recommend this to any driver that needs to track mileage.

Pros

It is easy to use and it uploads to the web easily and accurately.

Cons

Nothing that I can think of. This product makes tracking your miles quick and easy.

Switched from

[Employee Manual Builder](https://www.capterra.com/p/196589/Employee-Manual-Builder/)

Ease of use and accuracy. I can track my miles by simply using the app and setting it to go when I travel.

Review Source

RP

Rogerio P.  
District Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Easy systewm"

November 8, 2023

5.0

Pros

Not even remember that i am using and everything goes really easily and well

Cons

Works in the back of the cellphone and never gave me problems

Switched from

[Neos](https://www.capterra.com/p/58931/Neos/)

company option to motus system and we had to follow

Review Source

CT

CARLA T.  
Account Executive  
Telecommunications  
Used the software for: 1-2 years

### "Pivitol"

November 8, 2023

5.0

I love Motus. Easy to use. Sufficient. Does not ask for to much information. Great way to go back and correct any errors.

Pros

Fast. Straight to the point. Great result turn around time.

Cons

Honestly there is not anything. No complaints

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

I used to use SAP CONCUR with another employer.

Review Source

GS

Georg S.  
Director of MPS  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Application!"

January 10, 2023

5.0

Pros

Ease of use and easy for management approval.

Cons

There nothing I don’t like about the product.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

We use Motus for mileage. Concur for other expenses.

Review Source

Bradley A.  
Sr Sales  
Utilities  
Used the software for: 6-12 months

### "Brads Review"

November 8, 2023

5.0

Great, I feel like I am reibursed fairly for my driving expenses.

Pros

Plan provides a low-cost option to both the company and the user to be reimbursed for all driving related expenses.

Cons

I would like to see the mileage calculate easier from point to point. I often have to use google maps to pre calculate.

Review Source

Nicole F.  
Account Executive  
Wireless  
Used the software for: 6-12 months

### "Happy Motus User"

November 8, 2023

4.0

Pros

Ease of use and the time it gives me back in my day!

Cons

Have not experienced any 'cons' while using Motus this past year.

Review Source

Tammee S.  
Sr Sales EP  
Medical Devices  
Used the software for: Less than 6 months

### "Better than Holman "

November 8, 2023

4.0

So far it’s been great. I’ve been in the industry for years and this is the first time I’ve used Motus. So efficient especially when comparing to Hoffman, Holman and Wheels

Pros

Love the mileage tracking and the ease of use of the app

Cons

That I forget to turn it off on weekends

Review Source

SD

Samuel D.  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Satisfied Daily User"

January 10, 2023

5.0

I have been using in daily for over 3 years and the accuracy, reliability, along with the ease of use is phenomenal.

Pros

The ease of use it top notch along with the intuitive interface

Cons

I would like for there to be a second prompt to confirm before deleting a trip. At time I have accidentally deleted a trip due to the placement of the prompt to delete.

Review Source

LD

Lucas D.  
Sales Rep  
Medical Devices  
Used the software for: 2+ years

### "Easiest app and company to use for Mileage Tracking"

November 8, 2023

5.0

Great app and company! Thank your for the accuracy and for making mileage reimbursement so simple/ easy.

Pros

Easy to use mobile app. Accurate precision location management to ensure employees are receive full/accurate reimbursement on mileage.

Cons

No complaints honestly. Maybe the mileage reimbursement update frequency based off average gas price.

Review Source

TK

Tim K.  
Regional Sales Manager  
Oil & Energy  
Used the software for: 2+ years

### "Motus is a great salesman's tool "

January 10, 2023

5.0

I would highly recommend Motus as a means to capture daily and monthly travel for business needs

Pros

App is very easy to use. My daily travels are accurately captured and submitting mileage at the end of the month is completed in just a few clicks

Cons

I have to always check the app to make sure it is recording. Sometimes it is not even though I started it to

Review Source

BC

Brian C.  
Construction Coordinator  
Construction  
Used the software for: 2+ years

### "Let's Go Boston Celtics - Would love to take my Son to his first game. :)"

March 9, 2023

5.0

It is an easy platform to navigate, allowing you real-time information.

Pros

The ease to enter and track mileage. User can track mileage and usage.

Cons

Not really a "con", but wished my monthly stipend was more, to assist in paying more of my monthly car payment.

Review Source

DG

David G.  
Division Manager  
Food & Beverages  
Used the software for: 2+ years

### "Motus Rating "

March 7, 2024

4.0

Overall it is good works as it should when recording.

Pros

Convenient and easy to use, time saver not having to wanted manually on computer.

Cons

When talking to customers service a lot of time they can’t help without going through employer which is a lot of back and fourth

Review Source

PW

Patrick W.  
Sales manager  
Consumer Goods  
Used the software for: 2+ years

### "Mileage tracking "

November 8, 2023

5.0

It has made my mileage tracking and finalizing my expense report easy

Pros

Ease of operation Setup settings , it works on its own from there

Cons

I have not experienced any difficulties with Motus to this point

Review Source

JP

Jenifer P.  
Manager, Therapy Development  
Medical Devices  
Used the software for: 2+ years

### "Ease of Use"

November 8, 2023

5.0

Pros

Easy and straight forward to use. Mileage tracking is simple and mapping routes is intuitive to use.

Cons

Uses too much battery to keep on at all times.

Review Source

JC

Jim C.  
Territory Sales Representative  
Retail  
Used the software for: 1-2 years

### "User Friendly Application "

March 9, 2023

5.0

Fantastic

Pros

Everything about the app is very easy to use. The best part is the customer service. They handled my questions and took care of everything I needed the first time. Highly recommend for individuals and companies of all sizes to keep accurate mileage usage.

Cons

I don’t have anything at this time I didn’t like. There are times the address is off by a small distance.

Review Source

PW

Paul W.  
Territory Representative  
Medical Devices  
Used the software for: 1-2 years

### "Mouse is great"

March 9, 2023

5.0

I used to have to spend hours every week Logging mileage and expense reporting . Now I can do it for an entire month in about one minute

Pros

I love working with this app. It makes it very simple to log mileage And to submit it at the end of each month so that I can get paid for the mileage. I have used 3 different systems to capture mileage for expense reporting and this is by far the best and easiest one that I have used so far.

Cons

I do not feel there are any features missing I do on occasion have to delete my weekend mileage but I am sure that I could probably turn that off , but even still I'm able to delete the whole day with 2 clicks

Review Source

JC

Jack C.  
Car Dealer Rep  
Automotive  
Used the software for: 2+ years

### "Mileage Tracking "

November 8, 2023

4.0

Excellent app and customer service have been easy as well

Pros

The mobile app is so easy to use. You can do multiple lines at the same time. You can also go back in your history for addresses, etc. The ease-of-use makes it.

Cons

The only con I have is, it’s constantly tracking you. You can set it up for certain hours during the day. It does affect battery life.

Review Source

JM

Jeff M.  
Sales Rep  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Motus review"

January 10, 2023

4.0

It takes time to manually enter but the amount of information on the website is very good and shows accurate data over all my years in the program and I trust that they update fixed and variable costs to reflect real market pricing so employees aren't left holding the bag.

Pros

I use Motus website virtually daily to update my driving history for the work day and I treat it as an important reminder to follow up on those visits whether its calling the customer, scheduling another visit or the final installation, etc.

Cons

I haven't really played with the mobile app since the very beginning because I don't particularly care for the level of tracking this allows my office to know my every whereabouts all the time.

Review Source

SB

Scott B.  
Territory Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Mile tracking"

January 10, 2023

5.0

I very much like the ease of use with this product.

Pros

I like that it tracks my milage and keeps a daily and monthly history.

Cons

I think although this is mostly accurate in tracking, logging and calculating trips.It doesn't always capture every trip and stop. I find that I have to review weekly to make sure all stops are accurate.

Review Source

CU

Chris U.  
RM  
Medical Devices  
Used the software for: Less than 6 months

### "Terrible"

April 26, 2022

1.0

none

Pros

Nothing to like at all about motus. Poor function, frustrating.

Cons

Mandatory to keep it tracking on "Always"... Messages from phone that Motus has tracked me 76 times in past 2 days, 3 days, etc. while I am not working, and the app is not on. Drains battery. OR you must go into the settings for the app when finished with your day and turn off tracking. If you select allow tracking "while using" the app, and you navigate away from it to view a map...it stops tracking. overall a horrible system.

Review Source

MD

Matt D.  
Director  
Consumer Goods  
Used the software for: 2+ years

### "Amazing Service"

November 8, 2023

5.0

Pros

Motus has completely revolutionized our company car program at Procter & Gamble. Their dedication to fair and accurate reimbursements, user-friendly app, and exceptional compliance support have made managing our fleet a breeze. The personalized support and enterprise-grade software have been invaluable. Motus sets a new standard in the industry, and I highly recommend their services to anyone looking for an efficient and compliant solution. Thank you, Motus, for simplifying our car program and improving our experience!

Cons

Motus has room for improvement in support services. Overall, a reasonable choice for managing a company car program.

Review Source

PM

Paul M.  
PSC  
Graphic Design  
Used the software for: 1-2 years

### "Motus"

November 8, 2023

5.0

Overall works great easy to use conveniently right on your mobile device

Pros

Easy to use works right on your mobile phone

Cons

Works sometimes can lose track of your trip

Review Source

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