# Page 9 | vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is vFairs the right Virtual Event solution for you? Explore 623 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149104/vFairs/reviews --- vFairs 4.8 (623) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 9 - Reviews of vFairs ## Showing most helpful reviews Showing 201-225 of 623 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Alana B. Specialist, Information Security Telecommunications Used the software for: 6-12 months ### "Bringing 50K+ employees together" June 8, 2022 5.0 The experience was exceptional! Having a designated project manager kept the event on track and all issues were resolved in a timely manner. Pros The immersive 3D experience makes the conference feel real. This gives us the ability to connect over 50K Bell Team Members without the need for travel. Cons More opportunities to customize would always be appreciated. Alternatives considered [Lofty](https://www.capterra.com/p/157457/Lofty/) Reason for choosing vFairs vFairs felt more like an actual conference, with the different locations, it truly felt like a conference environment despite being virtual. Review Source Response from vFairs June 14, 2022 Thank you Alana for sharing your valuable feedback with us. It gives us great pleasure to hear that our platform helped you in reaching out to your employees virtually. And that our team helped you at every step. We, at vFairs, are contantly introduing new features and customization options. And we assure you that the next time you work with us, you will come across many new ones. Looking forward to working with you again soon! SC Samantha C. Volunteer and Audience Engagement Cooridnator Events Services Used the software for: Less than 6 months ### "vFairs is an innovative platform to host virtual events" November 20, 2023 5.0 Pros vFairs is a platform unlike any I have seen. The platform is able to host virtual events with ease, acting as a tangible way for attendees to get a sense of an in-person event but online. The customer service team is impeccable, by replying in a timely manner. \[sensitive content hidden\] has gone above my expectation in terms of customer services, as well as the other team members including\[sensitive content hidden\] . Cons From my limited understanding, all outgoing communications to attendees is done by vFairs. I wish there was a better way to integrate this. Review Source PBH P Bradley H. Executive Medical Director Higher Education Used the software for: 1-2 years ### "AAPDAC Review" June 23, 2022 5.0 vFairs provided a great platform and assistance with transitioning a pre-planned in-person conference to a virtual event. We enjoyed the experience so much we decided to do the 2nd year with vFairs and virtual as well. Pros Platform was very user-friendly and customizable; worked well with our ancillary IT providers to integrate systems needed for our conference specifically. Cons Some of the reporting aspects were limited. Would like more customization of reports. Reason for choosing vFairs As above. Review Source Response from vFairs July 14, 2022 Thank you Bradley for sharing your feedback with us. We are happy to learn that you found the platform a good fit for hosting your virtual event. Looking forward to working with you again soon! AN Amber N. Student Development Specialist - Volunteer/Leadership Development Higher Education Used the software for: Less than 6 months ### "A great alternative to in person orientation events" November 17, 2020 5.0 Overall I enjoyed working with the vfairs team on the planning and orchestration of our events. We would communicate aspects of our program that needed to be present, and the team would offer us solutions as to how that could look in a virtual environment. Overall, in looking at what other institutions have done with the move to online events, I can see that the product we offered our students is top notch, not just in design but also in mimicking an actual in person event. Pros I liked that this product allowed our students to attend a virtual event as if they were there in person. The platform is set up to mimic users entering rooms, watching presentations and engaging with staff members present at the event. I also liked the back end analytics feature of this platform. It allowed us to determine how many entered the platform, what presentations they viewed and overall their actions within the platform. For us, this is crucial to the informed decision making and direction of our future orientation programming. Cons One thing that this software could improve upon is to create more creative and life like ways for users to engage with other users and staff members. Currently, the engagement that exists is in the form of a chat box, with no emoticons. They could add opportunities for users to gain face time with others as well as the professionals that they are chatting with. Review Source Response from vFairs March 25, 2021 We thoroughly enjoyed working with you, Amber! We're glad you were able to offer a top-notch experience to your audience, and we look forward to helping you set up even bigger events in the future! :) CD Christine D. Project Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Virtual and hybrid conferences with VFairs" June 16, 2022 5.0 We hosted one large virtual conference with VFairs which was a huge success, and we are currently planning two hybrid events hosted with VFairs - it has allowed us to have a larger reach with our audience. Pros The software was very user-friendly for both the people responsible for setting up the backend of the platform, as well as for our attendees. We were able to have presenters submit their poster presentations/recordings/video files directly to the platform without needing to collect them ourselves. The design features are also endless, with tons of options for anything you wanted to display. Cons The prices were a bit high, otherwise I didn't have any negatives. Review Source Response from vFairs June 20, 2022 Thank you Christine for sharing your valuable feedback with us. We are glad to hear that you found the platform as well as navigating through the platform easy. As far as the pricing is concerned, next time we can work on a more customized plan. Looking forward to working with you again soon! CB Chrysta B. Director of Events Staffing and Recruiting Used the software for: Less than 6 months ### "vFairs: First Time User" February 27, 2024 5.0 Overall I liked using vFairs from the Admin perspective. It was very easy to set up booths and get exhibitors started on the process. Our customer support representatives \[sensitive content hidden\]made everything easy, they answered questions, provided post-event reporting that we couldn't find, and expertly lead three training sessions for our exhibitors. Pros Ease of setting up booths, rapid response of account representatives \[sensitive content hidden\], and the look and feel of the Lobby and booths. Cons Difficulty navigating the report section and finding the reports we needed; at times it was difficult to find information and "how-to" on the website Review Source mR mauricio R. Managing Director Human Resources Used the software for: 2+ years ### "International HR Conference virtual edition" December 19, 2022 5.0 From technical and graphic design great experience. We value the support and guidance from \[SENSITIVE CONTENT\] and team, always taking care of every single detail to solve and or implement. Valuable guidance from our account executivem \[SENSITIVE CONTENT\], to find better ways to work with the platform. Pros We had vfairs for our annual virtual international conference for 3 years in a row: feedback from atendees is positive in terms of firiendly, atractive features, great to have networking and chat experiences. Comments from sponsors are also positive given the booth design, easy to upload and download videos and documents making the availabe to attendees. Cons None specific, the software was reliable and friendly. Only the first time we implemented, there were somo tech issues to understand and solve, once we received proper training, no more issues to report. Reason for choosing vFairs Features, support, customer service and affordability. Review Source Response from vFairs November 17, 2023 Thank you for sharing such a great review! So glad to hear your event was a success and that you were thrilled with vFairs features. We hope to work with you again soon! RM Rafael M. Director of Membership & Training Non-Profit Organization Management Used the software for: 1-2 years ### "vFairs provided quality virtual programming space." September 16, 2023 5.0 It was a challenging experience planning our first hybrid conference, but the vFairs team helped us set up the most appropriate experience for our members. Their service was elevated during the conference. Our point of contact, \[sensitive content hidden\] , delivered on every aspect during the convention. He responded in a timely manner and provided excellent customer service. We were so satisfied that we used their services for a virtual health fair on multiple occasions afterwards. Pros Customer service; ease of use of the product; clear resources to navigate set up of product. Cons To be honest, there was not anything I did not like about my vFairs experience. Review Source Response from vFairs November 13, 2023 Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one. RJ Realyn J. Digital Marketing Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "A Commendable Experience with vFairs!" August 31, 2023 5.0 Pros From the outset, the level of customer service and support we received was truly exceptional. Our dedicated project manager, \[sensitive content hidden\], exemplified professionalism and expertise throughout the entire process. She was responsive, gave clear explanations and instructions, and made suggestions for improvement. As first-time users of a virtual event platform, we were pleasantly surprised by the ease and seamlessness vFairs offered. The platform has intricate customization options, a user-friendly interface, and diverse features. Cons Although not a major setback, there is one aspect we wished we could have had more control over - the ability to edit and customize the landing page and the vFairs rooms on our own. This would have allowed us to preview different design arrangements, offering greater flexibility and immediate visualization. Reason for choosing vFairs Great customer service and good rates. Review Source Response from vFairs November 17, 2023 ​​Realyn, thank you so much for such a gracious review! We are so thrilled you were happy with our team, and that your event was a successful one. We look forward to working with you again in the future. ND Nikia D. Event Specialist Events Services Used the software for: 2+ years ### "I'm a fan! " May 31, 2023 5.0 Pros I am new to the team and to working with VFairs but Vish has made the entire process seamless. He was extremely accommodating at scheduling meetings and trainings when needed. The team is patient and answers questions thoroughly to ensure understanding. I also love that they make suggestions for improvements and features to help our virtual experience amazing. They also keep us well informed of our progress. Cons No real issues that weren't addressed and corrected quickly. Review Source Response from vFairs November 17, 2023 Thank you for sharing such a great review! So glad to hear your event was a success and that you were thrilled with vFairs features, and Vish as a project manager. We hope to work with you again soon! PS Paul S. Marketing Manager Wholesale Used the software for: Less than 6 months ### "vFairs - Have Your Next Tradeshow Event Online!" May 29, 2019 5.0 Once we had decided on using the vFairs product we were assigned a project manager who walked us through each step of the implementation process. The staff at vFairs did an excellent job of communicating with our project team. They were quick to follow-through on changes that needed to be made. Amazingly, working together, we were able to prepare the show for operation in just about 6 weeks! When the show opened they were able to quickly make some fine-tuning adjustment that helped our toughest customer to better use the interface. Pros People were amazed how much the software interface emulates the look and feel of a real trade show event. Customers and vendors liked the avatars in the booth and the lobby full of moving people. The software had many more features that we did not use. Our vFairs project manager quickly adapted the interface turning off the features we did not need. As we look forward to next year's show, I am certain we will add the chat feature and we will do more with media and documents. Cons There was some problems with people seeing the full width of the screens on certain devices. Some of our customers keep their screen resolutions set low for eye sight reasons. When this problem was discovered the staff at vFairs quickly responded. They adjusted the page layouts so that all of the data was visible. Review Source Response from vFairs July 14, 2020 Thank you for this remarkable review, Paul! Our team is especially thrilled to hear this! Your business means a lot to us and we're currently incorporating all your suggestions to ensure a flawless experience in the future :) BG Bill G. Consultant Information Technology and Services Used the software for: 1-2 years ### "Responsive, Supportive, and Innovative" September 30, 2022 5.0 Pros I am amazed by \[SENSITIVE CONTENT\] responsiveness. I have yet to send her an email and not receive a response within minutes. In addition, I find her quite knowledgeable and innovative regarding the vFairs product/service. Finally, I appreciated the video she made for me explaining a workflow. I was able to view it multiple times until it became familiar. Cons Web-based administration consoles can often be tedious to use. But, vFairs somehow managed to make it not quite so rough. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear you enjoyed vFairs’ customizable features. Your feedback is important to us and we hope to work with you again soon. VR Verified Reviewer Director of Consulting Services Non-Profit Organization Management Used the software for: 6-12 months ### "vFairs Success for One-Day Virtual Conference" September 9, 2018 5.0 Highly positive. Would recommend vFairs and would use vFairs again for a virtual event. Pros Very attentive customer service, robust functionality, and reasonable cost for a one-day virtual conference with a single track of back-to-back workshops. Our event sponsors loved the virtual exhibitor hall with highly customizable booths. vFairs team provided support to our team as well as to our speakers and sponsors. Attendees appreciated the accessibility of the virtual event, the chat functions and availability of downloadable materials/resources, and a fun leaderboard function which offered the most engaged attendees a chance to win a prize. Cons No major issues or dislikes... the vFairs team accommodated every request we made regarding the virtual event environment and logistics, the training of speakers and sponsors, and the custom event splash page used for promotion and registrations. Review Source Response from vFairs July 14, 2020 Thank you for recommending vFairs! We're happy to hear about the amazing experience you had with us and we hope to see you again soon! Feel free to send across any further feedback you have for us to improve our platform :) TM Tuhina M. Graduate Career Consultant Higher Education Used the software for: Less than 6 months ### "Creative, easy to access and navigate Vfair Platform. " July 16, 2020 5.0 Overall Vfairs were fantastic in terms of 24/7 support, the team worked exceptionally hard to create this event, we had multiple meetings every 2 weeks for catch ups and discussions on logistics, operations and support from us in terms of communication with our students and clients. The company did the rest for digitally creating the platform, booths for the client, webinar set up and we were able to reach out to them at any point. They provided their own advice from previous events within Higher Education. Round of applause to \[SENSITIVE CONTENT HIDDEN\] for their calm and professionalism approach! Pros First time user , we wanted a simple Vfair event that was not complicated for our clients and students to utilise and navigate. This platform was accessible on multiple devices across, mobile phones, PC and laptops. The software allowed you to be as creative and focus on attention to detail regarding layout, images, content, PR&Marketing of images from human images to rotating images on a screen. As well as incorporating webinars through the auditorium room which gave you a great feel of attending a live presentation. Cons There were very minor glitches for example certain descriptions that was not the same dialogue within EU wordings, a webinar crash for the first 2 min during start time due to everyone trying to log in at the same time on sheer volume. Reason for choosing vFairs I did extensive research into other companies who supplied such digital platforms and taking into account the costs. Due to the positive reviews and looking at the VFairs demo video on their website it was intriguing and not complicated to accomplish want we wanted for a first time pilot of a VFair event. Thank you! Review Source Response from vFairs July 30, 2020 Thank you for taking the time to write us an exceptional review, Tuhina! Your feedback means a lot to us and we're thrilled to know the experience matched your expectations. We can't wait to assist you in times to come! :) AM Annie M. Virtual Programs Coordinator Events Services Used the software for: 2+ years ### "vFairs Review for Innovatis Group Clients" November 18, 2020 5.0 I've worked with vFairs for over 3 years now and have truly enjoyed my experience. Of course, there are bumps in the road but those are quickly overcome, like I mentioned above. I enjoy working with vFairs and look forward to continuing this relationship. I also look forward to seeing what new features vFairs comes out with as well as their portfolio book to showcase new features as they develop. Pros vFairs platform is extremely user friendly for attendees and also for the booth admins. The setup of each booth follows a very simple step by step guide and allows the booth admins to add exactly what they want in their booth. The attendee experience is also very user friendly. Clear and concise directions to each area of the environment and having vFairs technical help standing by during the event is extremely helpful. Cons We hear feedback from attendees that they are unable to view sessions as Vimeo is blocked on their company server but other than that, the issues that seem to arise during an event is attributed to user error. Another issue that has recently risen is reporting for another client. This was discussed with our PM and quickly discussed to find a solution. Having such a great, positive relationship with vFairs has allowed us to overcome these issues and find solutions to improve not only our client experience but hopefully other vFairs clients in the future. Review Source Response from vFairs March 25, 2021 We're super excited to launch new features to make your event as well as your journey even more flawless, Annie! Here's to many more years of partnership! :D RA Roderick A. Event Specialist Information Technology and Services Used the software for: 2+ years ### "Vfairs Review - Great Product" June 15, 2022 5.0 Software worked very well for our needs, we were able to set up many virtual events, customized based on country and language Pros Easy to implement, great vendor support, lots of customization options, able to integrate with our existing systems. Cons Not much, new features are being added continually which usually address any concerns we have. Reason for choosing vFairs Versatility, cost, look and feel, ease of implementation Review Source Response from vFairs June 20, 2022 Thank you Roderick for sharing your valuable feedback with us. We are elated to hear that the platform worked well for you. We look forward to having you back again soon for hosting yet another event! AO Ardo O. Kids Coordinator Arts and Crafts Used the software for: 1-2 years ### "A great answer to reaching audiences virtually" December 2, 2022 5.0 Pros I love that we can create a community feeling for our virtual offerings Cons I think the accessibility aspects could be improved a bit more. Recommend working with individuals for their consult on this who use devices etc to access content. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. Carlos H. Marketing Project Manager Internet Used the software for: 2+ years ### "Candidate Outreach made easy. " October 22, 2018 5.0 The Vfairs team was really helpful in making our events customizable and assisting our clients with professional services and booth assistance. As a Marketing Manager of a LEading Diversity Recruitment Platform, I recommend 110% Vfairs as a solution for virtual recruitment. Pros Vfairs provided an intuitive platform easy to use for the candidates and employers. The technical support was amazing, with immeadiate response and support previously, during and after each virtual event. Cons We don't have any complaints for Vfairs solutions. Review Source Response from vFairs July 14, 2020 Thank you for this wonderful review, Carlos! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us improve your experience with us. We can't wait to have you back soon! :) VR Verified Reviewer Outreach Coordinator Mining & Metals Used the software for: 2+ years ### "Great Virtual Event Experience with vFairs - Mining Needs You VCF" November 21, 2023 5.0 Pros User-friendly, supportive team, customizable features, post-event reports and analytics. Cons Pretty satisfied with everything, no complaints Review Source JI Jessica I. Director Events Services Used the software for: 1-2 years ### "Awesome Platform " June 14, 2022 5.0 Overall it was a great experience. They provide excellent training and really stay with you along the way to ensure you get the experience you are looking for. Pros VFairs is a great tool for creating a dynamic experience for users. It allows for great engagement and interaction, especially during a time when in-person events were inaccessible. The team we worked with was really helpful and remained flexible as changes happened to allow us to really personalize the space. Cons Through the years of working with them, they really improved and added feature to meet the needs of our organization. I think the only area that created a challenge was the registration page since our events apply to different groups and there is one registration. The other area is pulling data is challenging to navigate however, that is something the team is happy to help with as well. Review Source Response from vFairs June 20, 2022 Thank you Jessica for sharing your valuable feedback with us. We are glad to hear that you keep returning to vFairs for hosting your events. We are also sorry to hear that you weren't satisfied with how the registration page works. But we assure you that we are working on new updates and you won't have this complain in the near future as well. Can't wait to work on more events with you! LS Lynne S. Content Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Great Product for Virtual Events, Excellent Customer Service" June 2, 2022 5.0 Pros The graphic elements and design capabilities for our virtual events are fabulous. We love the options to include animation, avatars, and additional design features. Our attendees are able to chat easily online with each other, as well as with vendors in our health fair. Our \[SENSITIVE CONTENT\], is knowledgeable, professional, friendly, quick to respond, and a huge reason why our events are a success. Cons Whenever there has been an element we thought could be improved upon, we'd mention it to the vFairs team and they would take it to their developers to see if a fix could be implemented, and more often than not they've been able to make adjustments to our needs. Review Source Response from vFairs June 16, 2022 Thank you Lynne for sharing your valuable feedback with us and posting such a positive review for our platform as well as the customer service. We promise you that we will continue to come up with solutions to any element that you have in mind. Looking forward to working with you again soon! Ghazi H. Business Development Officer Individual & Family Services Used the software for: 2+ years ### "as usual it was always a privilege to work with VFair team" March 29, 2018 5.0 The feedback from the participants, both employers and Job seekers was excellent and they were very satisfied. Pros The software is very easy to use, friendly, fast and reliable, and the technical support was fabulous. Cons I would like to ask if there is possibility to increase size of logos where it directs the participants how to do private chat or video camera mode of communication. Also increase the box where the private chat is happening and enhance the voice for the training video because there was an echo in the background. Review Source Response from vFairs May 23, 2018 Thank you Ghazi for your feedback. Based on your feedback; we now allow different size of logos to appear on top of each exhibitor booth. Private chat window size has also been increased. We also have now multiple versions of training videos that can be used. AD Amir D. Program Manager Education Management Used the software for: 1-2 years ### "vFairs review" June 23, 2023 5.0 Pros How easily navigable it is. How up to date it also is. Cons I just wish the login report would tell us the number of times a single user logged in; not repeatedly for each time they logged in. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. SO Stephen O. Owner/CEO Events Services Used the software for: 6-12 months ### "Feedback on vFairs" August 26, 2020 5.0 The look and feel of the platform is our favorite. We are glad and excited to offer this platform to our clients. We truly appreciate the relationship we have with the vFairs team and are working diligently to make the process as streamlined as possible Pros The look and presence of the platform is one of the most polished available. Cons There are new changes to the platform and execution within the platform that we do not know what about in a timely manner. This does cause strain on my team to adjust to the unknown. We welcome the opportunity to learn about any changes as they occur, to become more effective in our efficiencies and to help assist the vFairs team Alternatives considered [Connex For QuickBooks](https://www.capterra.com/p/204038/Connex/) Reason for choosing vFairs n/a Review Source Response from vFairs September 15, 2020 Dear Stephen, we're happy to hear you could benefit from our platform! Our aim is to empower you so you can take control of your own event, however, thank you very much for your feedback. We look forward to hosting more phenomenal events with you in the future :) GB Gray B. Director Judiciary Used the software for: 6-12 months ### "Virtual Training Conference " June 9, 2022 5.0 Overall, the staff at vFairs was extremely helpful anytime I reached out. Having very little experience in setting up a virtual conference, they walked me through every step. The platform itself was very user friendly allowing my attendees to explore the site very easily. Pros First, the response from everyone at vFairs was to notch. I was always able to make contact with someone. Second, the platform was very easy to customize and was easy for the conference attendees to maneuver though. Cons I really did not have anything that I did not like about the software. Review Source Response from vFairs June 20, 2022 Thank you Gray for sharing your valuable feedback with us. We are glad to hear that your experience with vFairs was great and that you loved working with our team. 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