# Page 8 | vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is vFairs the right Virtual Event solution for you? Explore 623 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149104/vFairs/reviews --- vFairs 4.8 (623) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 8 - Reviews of vFairs ## Showing most helpful reviews Showing 176-200 of 623 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RR Ryan R. Sr Program Manager - Enterprise Programs Wireless Used the software for: 1-2 years ### "Virtual Conferences Made Easy" May 10, 2019 5.0 We set out to create a virtual conference which included live speakers, deeply customized interactions and critical content for our business. vFairs consistently delivered for us. They were responsive, especially at critical moments of the project, flexing their schedules to meet our timelines. \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] (our key POCs on the project) were clearly experts at putting on events like these. Their consultation on how to achieve a successful event, especially at the start of the process when we were unsure how the site worked, was critical to our success. I personally work with a lot of vendors on projects, my interactions with vFairs have been some of the best I’ve had with a vendor. We have plans to work with them on multiple upcoming projects. I can’t recommend them enough! Pros \-Powerful reporting from a vendor team willing to go the extra mile to customize for your business needs. -Extremely responsive service. We had a critical error on the day before the conference and they stayed up all night to make it right for us. -Adaptive/customizable interfaces. We worked with vFairs to full customize the site to align to our brand, look and feel without any pushback. Cons \-I really have to say nothing. This event was one of the most seamless interactions with a vendor I have expeeienced. We asked for a LOT of customization and new functionality. They were always willing to go the extra mile, even if they hadn’t done a specific integration or ask before. Review Source Response from vFairs July 14, 2020 Thank you for your heartwarming words, Ryan! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us maintain and improve your experience with us. We can't wait to have you back soon! :) HH Harper H. Brand Manager Non-Profit Organization Management Used the software for: 2+ years ### "Amazing Service" March 19, 2024 5.0 This is an amazing tool for our youth. The team that helped us set up the virtual career fair was extremely attentive and helpful! Pros Working with \[sensitive content hidden\] was a wonderful experience! Cons Everything was GREAT. I can't think of anything that wasn't smooth during this whole process. Review Source MD Michelle D. Director of Meeting Services Non-Profit Organization Management Used the software for: Less than 6 months ### "vFairs Platform - turned our pandemic's lemons into lemonade" October 15, 2020 5.0 Kind staff. A nice team to work with. Very international. You can tell this company is growing quickly as a result of the pandemic. Pros Since the pandemic shut down most convention centers globally we had to resort to going virtual. This software really enabled us to turn our covid lemons into lemonade. The virtual experience was interactive and fun for our participants. We were also able to attract thousands of more attendees than ever before by going virtual. The platform is very intuitive and fun to use. You can tell this company truly understands event planning. Our sponsor have also been very happy because of all of the great reporting on the backend. It was a great experience and we plan to do many more events with vFairs in the future. Cons This is the best event software I have seen. This said I would love for the ability to be able to have our speakers come on live at the end of their pre-recorded sessions without having to go thru zoom. I don't think this function exists yet but am looking forward to the day that it is developed. Review Source Response from vFairs November 13, 2020 Thank you for your kindest words, Michelle. We're absolutely honoured to be receiving this feedback from you. We can't wait to provide you with an even better experience the next time we see you! :) Nausheen A. Director of Events and Content Marketing Information Technology and Services Used the software for: 2+ years ### "A great virtual platform" June 3, 2022 5.0 It has been good Pros The UX is very good Most features are very plug and play. Cons There really isn't any. They have made many improvements Alternatives considered [PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/) Reason for choosing vFairs Price Switched from [Notified Webcast Solutions Studio](https://www.capterra.com/p/234344/Intrado-Studio/) The platform was not intuitive and had very redundant UX Review Source Response from vFairs June 15, 2022 Thank you Nausheen for providing us with your valuable feedback. We are honored that you chose us after hosting your event on another platform. And glad that we were able to provide you with all the ingredients that helped you in hosting a successful event. Looking forward to working with you again soon! AJP Armando Jr P. Sr. Marketing Manager Automotive Used the software for: 2+ years ### "U.S. AutoForce - Virtual Buying Event" June 30, 2023 5.0 The overall experience has been very positive. \[sensitive content hidden\] is always making himself available when assistance is needed and his support is appreciated. Pros vFairs has been very supportive and their system is very easy to use. We have not had any issues with the overall support team and they are willing to go above and beyond to ensure the event is successful. Cons Having used vFairs if there are any issues, they are willing to tailor the event to the company's needs. There are no complains with their service. Review Source Response from vFairs November 17, 2023 Thank you for sharing such a great review! So glad to hear your event was a success and that you were thrilled with vFairs features. We hope to work with you again soon! KS Kerry S. Sr. Program Manager Telecommunications Used the software for: 2+ years ### "Experience with vFairs" July 24, 2023 5.0 The overall experience has been fantastic! We will continue to use vFairs for all of our virtual events and will continue to work with them to make the most out of the platform! Pros We love the customization and the flexibility of the platform. We've received excellent customer support from vfairs and truly enjoy working with the team! The cost aligns with our budget so no complaints there! We've asked for several revisions, updates to the rooms, changes to layouts etc... and vFairs exceeds our expectations every time! Cons The designs are a bit outdated. Users have expressed that it looks like a video game from the 90s. The avatars especially could be updated to reflect more human-like images. The ability to play music is nice but only allows for 3 mins of a song, so it's too repetitive. The spinning graphic display is also on a loop and seems glitchy due to start/stop so it doesn't spin continuously. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. PB Pamela B. Associate Department Chair Higher Education Used the software for: 2+ years ### "Amazing Product and Staff" August 4, 2023 5.0 vFairs has been a solution that allowed us to host our virtual event for the last 3 years. Each year has been top-notch! Pros Ability to make an idea a reality! Working with \[sensitive content hidden\] was a true delight, again! Cons There was nothing that I did not like about vFairs. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing vFairs Engaging for participants. Allowed participants to become immersed in the environment. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. HL Hanna L. Sr event planner Events Services Used the software for: 1-2 years ### "Next best thing to live" June 9, 2022 5.0 We have used vfairs for all our latest virtual events and it has been a huge success. Definitely the best solution out there we've tried for virtual or hybrid events. The team working with us was fantastic and it really made a difference for us. Pros Vfairs team is amazing and invested in making all of our events a great success. It has all the capabilities we are looking for for a virtual conference and super cool how everything can be customized. Cons Ability to use full version of zoom in the live stream - we're missing some features. Switched from [Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) Full platform, easy of use, attendee experience Review Source Response from vFairs June 15, 2022 Thank you Hanna for sharing your valuable feedback with us. We are glad to hear that your experience with team vFairs and the pltform was exceptional. As far as the Zoom features are concerned, we will have a look at that and try to come up with a solution. Looking forward to working with you again soon! AD Alan D. Digital Marketing Analyst Wholesale Used the software for: Less than 6 months ### "The Bostwick-Braun Company Market Review" September 25, 2020 5.0 The Vfairs team was awesome! They were so helpful and willing to assist us whenever they could. I highly recommend this platform. Pros The software was very user friendly. We had close to 200 vendors who needed to set up their own booths. Vfairs simple 6 Step process for booth set up made this process run very smooth. We had very little complaints on booth set up. In fact, a lot of our vendors said this was the best site they have ever used for Virtual Trade Shows. Cons Our Market required a shopping experience on a larger scale. This was something fairly new to the Vfairs team, so there were some set backs, limitations and modifications needed to make it it work for our company. Although we didn't get everything we needed for the Market, due to time constraints, the Vfairs team was great on trying to get us everything we requested. I think next year it will be much easier, and I think that this Ecommerce path is an area that the Vfairs team should invest some time and money into, as it could really help them gain more ground in the industry of Virtual Tradeshows. Alternatives considered [HexaFair](https://www.capterra.com/p/198442/HexaFair/) Reason for choosing vFairs The overall product demo seemed like a better fit for us, more of what we were looking for as a Virtual Tradeshow than what others offered. Review Source Response from vFairs November 13, 2020 Thank you for taking the time to write us this incredible review, Alan! We're truly honoured to set up virtual events with you and look forward to seeing you again soon! :) PG Peggy G. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "What to do when considering vFairs" December 10, 2020 5.0 It was a pleasure working with them even though there were some hiccups along the way. The sales staff was an immediate draw for me. He sold it without being pushy and was available to answer questions even after the agreement was signed and paid for. Thank you, \[SENSITIVE CONTENT HIDDEN\]. I had weekly Zoom calls with our project manager. This helped a lot because I could view the step by step process. Lots of emails back and forth, too. Communications were always open between us. Thank you, \[SENSITIVE CONTENT HIDDEN\]. Pros Attendee perspective: Easy to navigate. They loved the look! Most have not seen a platform similar to vFairs. Having a lobby with a dashboard was a favorite feature. Scavenger hunt and leaderboard are great tools for member satisfaction. User perspective: If you want to impress your attendees/exhibitors, use this platform. Cons You must give yourself plenty of time to complete the project. Less than 3 months is not an ideal situation. We did it but it was a lot of work that included weekends. A lot of deliverables for it to happen; do all possible to meet the deadlines set by vFairs. I think the administrator should be able to do simple revisions/updates in the backend. Maybe in the future. However, after writing my comment, I understand that vFairs needs to keep the integrity of their platform; user might mess up their work. Reason for choosing vFairs My first choice was Pheedloop. We didn't choose them because we needed the exhibitors to have a virtual booth. Pheedloop did not offer that, unfortunately. That was the only reason we did not choose Pheedloop. 6Connex did not respond to my email. Another organization gave me the name of their project manager and I reached out to her. No reply received until after 2 weeks. We already signed with vFairs and it was a good decision not to wait. Review Source Response from vFairs April 22, 2021 Dear Peggy. Thanks for your feedback - both positive and constructive. We're absolutely honored to hear about your experience and look forward to improving it further for the next time you work with us :D AW Alison W. GPS/GIS Tech Services Manager Retail Used the software for: Less than 6 months ### "Professional, great-looking site with world class service" April 19, 2021 5.0 Our conference was very successful and that is all because of vFairs. Our PM was there to guide us through ever step and answer every question. It was a ton of work to set up a conference like this, but the vFairs platform and staff made it work. I would definitely use vFairs again in the future. Pros I loved that we had complete control over how our landing page looked, how our agenda was put together, and managing users. The booth setup in particular was better than any of the other virtual conferences we have attended as vendors. This is so important because we are a small team with not a lot of resources to be able to hold every vendor's hand in getting their booth set up. This software walked them right through with videos to help along the way. The reporting functionality and usability is also excellent. Cons I would prefer to be able to change a user from user to booth admin or from booth admin to admin without having to remove and re-add them. We had vFairs import all our employees as users right away, but then found that we had to go and delete anyone who would be in the booth so that we could get them added again. During the conference we had to switch multiple people from booth admins to admins so that they could get to other booths as needed. I had to delete and re-add them as they came up. Review Source Response from vFairs November 17, 2023 Thank you for sharing your review. We are glad that you liked our interactive tools and animated lobby. Our lobby has animated features with moving avatars that can help engage crowds in virtual events. We thank you for your feedback, it is very important for our continued growth and improvement. We hope to work with you again in the future. PM Patricia M. Sr. Director of Alumni Engagement & Direct Response Environmental Services Used the software for: 1-2 years ### "vFairs is amazing especially \[SENSITIVE CONTENT\] and her team" September 28, 2022 5.0 Student Conservation Association just hosted its second ever virtual career fair on the vFairs platform. We continue to be impressed with the technology and more importantly the staff. We have worked with Hamda and Faha over the last two years and they are nothing short of AMAZING. We will come back year after year to this team to help us meet all are conferencing needs. I highly, highly recommend! Pros The branding and the ease of the platform. Cons I would like the chat function to be more intuitive. I would also like a function for recruiters to be able to search resumes easily to find candidates that meet their needs. Review Source Response from vFairs November 17, 2023 Thank you for choosing vFairs! We look forward to continuing to work with you in the future! JL Jon L. Director E-Learning Used the software for: 1-2 years ### "Industry Conference for Attendees with Sponsors" June 7, 2022 5.0 Both the attendees and corporate sponsors of the conference were satisfied with the virtual conference. Easily understood navigation around the virtual conference. Audio and Video was good. Customer support on the day of the conference worked well. Pros Smooth integration with our credit card system for registration of attendees. Cons No real cons for the software as it was able to meet our requirements. Review Source Response from vFairs June 14, 2022 Thank you Jon for taking out the time and sharing your valuable feedback with us. We are glad to hear that you loved our platform and the customer support provided. And we look forward to working with you again soon! EG Eric G. CEO E-Learning Used the software for: 2+ years ### "vFairs for my Virtual Event" June 10, 2022 5.0 I have used vFairs for 4 events and will use them for a 5th. I love working with the vFairs team. They care about my success on their platform. Pros I wanted a virtual event that looked like a live event with moving people inside and outside of the convention all. I like the Exhibit Hall with booths of different sizes and a presentation area that is easy for attendees to access. Cons Email features to attendees need more visibility like a sent email box to confirm that messages were sent and delivered. Reason for choosing vFairs I used Airmeet as well, loved the idea. Implementation was not mature. They did not reply to my suggestions for improvement next time. Review Source Response from vFairs June 14, 2022 Thank you Eric for providing us with your valuable feedback. We are glad to hear that we never disappoint you and you keep returning to us to host more of your events. We promise you that you will continue to get this level of support from our team and it would only get better. And we have noted your suggestion regarding the email feature. It is forwarded to the product team for review. Can't wait to plan your next event with us! DC Denise C. Sr Manager - Work Based Learning Non-Profit Organization Management Used the software for: 1-2 years ### "Great customer service" June 22, 2022 5.0 Pros This is our second year working with \[SENSITIVE CONTENT\] at VFairs. He makes the process easy to implement and responds quickly to any questions we have. The platform is easy to maneuver and it's fun to create the virtual booths. The platform allows us to collect student feedback via surveys and provides usage data for all attendees. Cons The Vfairs platform is easy to use form an attendee point of view. From an admin view, the software has what I need to create reports - sometimes I have to be more confident to poke around and try things. Review Source Response from vFairs July 18, 2022 Thank you Denise for taking out the time and sharing your valuable feedback with us. We are elated to hear that you liked our customer service and trusted us with your event second time in a row. The vFairs team promises to continue to provide you with the same level of service and support. Can't wait to have you back for yet another event! DM Daniel M. Corporate Director of IT Wholesale Used the software for: Less than 6 months ### "VFairs - Successful Virtual Market Platform" September 28, 2020 5.0 From our executive team to our customers, everyone was impressed with the final product. This was our first Virtual Market. Thanks to \[SENSITIVE CONTENT HIDDEN\], and the rest of the VFairs team for helping us hit a homerun. The team was great to work with and even offers support during your live event for YOUR customers. Pros Simple walkthrough booth setup for our vendors, who can be a challenge. Very professional frontend for our customers. Chat capability is a great feature that allowed vendors, customers, and staff to engage as they would at our physical show. We were able to offer our customers all the same great saving on products without them ever having to leave their desk. We just finished one live event and are already working on our next one in October. Fantastic feedback from both backend & frontend users. Cons The platform's strengths are it's design and engagement tools. We are a large distributor and offered almost 10K products in our first show. We're working with the VFairs team to improve the customer experience during the buying process, with additional data both on the frontend & backend. Alternatives considered [HexaFair](https://www.capterra.com/p/198442/HexaFair/)[EasyVirtualFair](https://www.capterra.com/p/168727/EasyVirtualFair/) Reason for choosing vFairs We choose VFairs because they offered the best platform to fit our needs. It was definitely the right choice! Review Source Response from vFairs November 13, 2020 We're thrilled to have met with your expectations, Daniel! Working with you has been an absolute pleasure and we look forward to having you back soon! :) CC Carly C. Director of Operations Renewables & Environment Used the software for: Less than 6 months ### "Great Platform - Just Needed Better Program Management" July 27, 2020 4.0 Overall we were very happy! Great platform, great price, and mostly a good experience working with their management BUT it could have been better. There were some hiccups and fires that needed to be put out ahead of time that caused A LOT of stress for myself who was making sure everything was ready day-of. Again, overall, we would use this software again if they would provide a more helpful/responsive management team on their end. Pros Ease of use was most important to us as our attendees are mostly older and we were looking to streamline the conference login and participation for our attendees. This platform nailed it! Login was simple, accessing all virtual areas was easy, and watching the sessions was simple for everyone. It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus. Cons The "clunky" parts were the chat room, the area was separate from the rest of the platform and in a separate tab, also the integration with Stripe didn't quite integrate with the registration form as well as I would have hoped but it still worked out well. Additionally, the vFairs "team" we were working with was slow and we seemed to have some language barriers when explaining what needed to be updated or fixed prior to launching everything live. Without that part of the experience, everything would have been excellent. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing vFairs Ease of use and platform management from vFairs. Review Source Response from vFairs August 21, 2020 Thank you for taking the time to write us this amazing review, Carly. The team is thrilled to know you had a magnificent experience. As for the hiccups you came across, we're grateful to you for bringing that to our notice. Your honest feedback helps us work harder and make your experience absolutely flawless for the next time you host a successful event :) SE Susanna E. Finance Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Great Platform" May 22, 2023 5.0 Pros Very user-friendly for both the participants to attend the virtual event and for the admin team to make changes on the back-end in real-time as needed for the virtual event Cons The reporting process is a bit difficult to manage and sort the data Review Source Response from vFairs November 17, 2023 Thank you for choosing vFairs! We are thrilled that you had a successful event. We look forward to continuing to work with you in the future! LB Laura B. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Review for \[sensitive content hidden\]" May 22, 2023 5.0 I had an amazing experience with vFairs. This was our third event using vFairs and I would recommend it to anyone that was considering having a virtual event. Pros What I liked most about vFairs is knowing that we had a reliable team to help us with any issues that we had throughout the whole process. We never worried that any question would not be answered in a timely manner. Cons I have nothing negative to say about vFairs. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon! RB Rick B. Senior Vice President Events Services Used the software for: 6-12 months ### "vFairs is the best virtual event platform to use." June 3, 2022 5.0 Pros We are a creative agency, so our platform has to be innovative, cutting edge, and above all else fully customizable. vFairs checks off all those boxes, and tops it off with excellent customer support from start to finish. Cons There really isn't anything that gives me pause right now. If anything, I wish some of the custom add-ons and integrations we're included in the base event package. Switched from [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) We needed a platform that was more visually engaging, with design flexibility, integrated gamification, a robust expo component, and a deeper level of attendee interaction. Review Source Response from vFairs June 14, 2022 Thank you Rick for sharing your valuable feedback with us. We are glad to hear that you love our platform. And have noted your suggestion as well. Looking forward to working with you again soon! JB Jamie B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent virtual event platform" June 16, 2022 5.0 Pros This is the third time we have used vFairs for a virtual conference and each time we have been impressed with the quality and number of features in the platform, and they are continually adding new and valuable enhancements. The project manager we worked with, \[SENSITIVE CONTENT\], is extremely knowledge, efficient and a pleasure to work with. Cons Networking is important for our attendees and we utilized the platforms Chat Scheduling feature. Overall it is a good feature and helped our attendees connect, but it would be nice if the attendees could set their availability for other attendees to see. Review Source Response from vFairs June 21, 2022 Thank you Jamie for sharing your valuable feedback with us. We are elated to hear that you keep returning to vFairs to host your virtual events. And have noted down your suggestion regarding attendees being able to book meetings/see availability of other attendees. Looking forward to working with you again soon! SS Shawna S. Event Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "vRLC - Youth for Christ " October 21, 2020 4.0 Overall good, there did/does appear to be a gap between what we were told during the sales process and actual deliverables during event execution. Quite often we felt we were told one thing at the start, and it turned out to not be the case. But I will say our Project Managers we worked with directly were always very helpful and quick to offer answers! Pros I appreciated how user friendly it was, and for the most part our staff was able to navigate through the platform to get to the main areas with little to no help. Also - the booths were a hit, loved the amount of resources we were able to hand out. Lastly - being able to pull so much real and raw data in real time is fantastic! Cons On the backend, our team struggled to understand how to use and fully apply al that the platform had to offer. There were a lot of functions we didn't even know we had until a few days prior to our event, specifically on how to do the Zoom / Vimeo integration. We also had a large number of employees say they never received email confirmation regarding their log ins, and there is good chance it was an error on the individuals end, but I wanted to write it down for reference. Alternatives considered [Glisser](https://www.capterra.com/p/145132/Glisser/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Review Source Response from vFairs October 28, 2020 Dear Shawna. Thank you for your feedback - both positive, and constructive. Your organization is really important to us and we look forward to providing you with an experience that goes beyond your expectations in times to come :) BJ Brandi J. Training Manager Hospital & Health Care Used the software for: Less than 6 months ### "Annual Conference 2020 " September 30, 2020 4.0 I am not sure if I would go back to using V-Fairs. I think you have a great platform but need to work on customer service and do more with the tech peice for the price you are charging. \[SENSITIVE CONTENT HIDDEN\] was very helpful but getting ahold of anyone at v-fairs was very difficult. The looks and graphics were wonderful but using third party designers made it very difficult to make any changes quickly. Pros Our attenddes enjoyed the platform and how easy it was for them to use and easy to navigate. I like that you can make your exhibitors seen just like at an inperson training. The reporting after the conference is also very nice. Our rep tried her best to accomidate all of our needs. Cons We did alot of research on platforms for our conference. This was or first year going virtual. We wanted a platform that we could still have exhibitors and we wouldn't have to worry about the tech peice on our own. Sales told us that everything we wanted sounded perfect for V-Fairs and we signed with you. Then it was a good month or so before we heard back from V-Fairs. I was worried we were scammed out of our money. We had our rep and she was nice but her being in a different country made it hard to communicate. I knew we would never be able to get a response from her after 1:00pm our time. We mentioned everything we needed to the sales department and then later realized alot of that did not make it itno the contract. Alot of this I belive would have been clear if we had better communication. Also the training we had for speakers was to fast and confusing and left our speakers stressed so I had to do my own training to calm their minds. Reason for choosing vFairs Middle ground price and features that we were looking for with exhibitors. Review Source Response from vFairs November 13, 2020 Dear Brandi. Thank you for your feedback, both positive and constructive. Your business means a lot to us and we look forward to making the suggested improvements for you in the future! :) VR Verified Reviewer Regional Marketing Specialist Biotechnology Used the software for: Less than 6 months ### "Thank you, VFairs! :-)" December 11, 2023 5.0 Pros Our team is thoroughly enjoying work with VFairs to prepare for an upcoming event. Their entire team, especially \[sensitive content hidden\], have been fundamental to the successful management of our project by being extremely organized, responsive, and providing our team with in-depth trainings on their platform. The platform itself is easy to use and offers hundreds of functionalities and customizations to choose from. We are also very pleased with the accessibility features and ease of implementation for our team. Cons N/A - Nothing to report in terms of dissatisfaction with VFairs. Review Source TC Toshihiko C. Business Development Computer Software Used the software for: Less than 6 months ### "This product has room for improvement." May 27, 2021 3.0 We were able to create a buzz as a virtual event, but I felt that we could have made it better by designing the event so that it was not just about the system. It is not enough to have a chat function to make chat conversations more lively. It is not enough to make a beautiful exhibition hall to attract visitors. I feel that it would have been better if we could have collaborated with vFAIRS from the marketing stage to the design of the day's flow and the customer experience. Pros The detailed support on the day of the event and the weekly progress check meetings were very helpful. The time difference between Japan and Japan was a big problem, but they did a great job. I feel that the quality of the support could be improved by not rescheduling meetings so often and by improving the manual. Cons While virtual events are still in their infancy, the expectations for virtual events themselves in Japan are very high. For example, participants are given avatars and expect the event to be an immersive experience. We have found that they are not satisfied with just a 3D or 2D design of a predetermined venue. In this respect, the vFAIRS product has yet to exceed those expectations. It would be a great product if the quality of the virtual event could be improved while maintaining the ease of use, which is a good point. Review Source Response from vFairs November 23, 2021 Hello Toshihiko, thank you for the constructive feedback on your experience with vFairs. Truly, this is what helps us do better for our customers. Your business means a lot to us so this feedback has been forwarded to the relevant teams. Thank you once again for your valuable review. Similar Products Featured