# Page 7 | vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is vFairs the right Virtual Event solution for you? Explore 623 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149104/vFairs/reviews --- vFairs 4.8 (623) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 7 - Reviews of vFairs ## Showing most helpful reviews Showing 151-175 of 623 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PL Patrycja L. Events Manager Real Estate Used the software for: 2+ years ### "Great virtual event platform with top customer support " March 22, 2024 5.0 Pros We used the vFairs platform to organize a virtual property show with a number of external exhibitors. Exhibitor setup is very straightforward and we are also able to demo all the event's features ahead of the live event which helps with the preparation process for exhibitors. Attendee access and segmentation was straightforward and allowed us for more customisation of the messages sent in the event. The customer support is on point and was crucial for us in delivering a successful event. \[sensitive content hidden\] ensured all our requests were picked up and resolved on time. We are looking forward to doing the next event with the team! Cons For marketing communications and booking chat slots ahead of the event, we require external links redirecting to a specific virtual stand or a simplified chat booking system that doesn't involve individual stands. This is not currently possible so, we use an external chat booking system. It would be great to see some solutions in place in this area. Review Source TL Tamra L. Sr. Events Manager Health, Wellness and Fitness Used the software for: 2+ years ### "vFairs as an Event Partner" June 8, 2022 5.0 We began using vFairs in 2020. I had no experience with putting together a virtual event, but with the support of sales and project managers, we held an event for almost 10,000 Hearing Care Professionals across the globe. It was incredibly successful! We've been conducting 5 - 6 events per year since. Pros The thing I like the most about vFairs is my project manager. He helps me brainstorm ways to complete our objectives, and most importantly to me, responsive to my requests. Cons I have not found any issues with the software that we cannot work around. Review Source Response from vFairs June 14, 2022 Thank you Tamra for taking out the time and giving us your valuable feedback. It makes us extremely elated to hear that vFairs and your project manager along with his team were able to help you conduct a successful event. And we will continue to deliver an exceptional service to you. We hope that you continue to partner with us in the coming years. JC Joseph C. Manager of Health Fairs and Donor Relations Education Management Used the software for: 1-2 years ### "The BEST platform for virtual events!!!" June 9, 2022 5.0 Absolutely amazing! We have been using vFairs for about 2 years and I have only good things to say about it! It is a terrific platform with an amazing customer service team! Its a 10/10 in my book! Pros I love that everything is customizable. I also love the fact that vFairs listens to feedback from their customers and are constantly improving. The vFairs team is extremely quick to respond and always a pleasure to work with. Cons After using other platforms, I can say that I have no cons. It is an excellent event platform/software and I couldn't be happier with its functionality. Reason for choosing vFairs Because it is extremely customizable and resembles our live events. Review Source Response from vFairs June 14, 2022 Thank you Joseph for being kind enough and sharing your feedback with us. We are so glad to hear that you keep returning to us for your events. And we promise you that we would only get better. Positive feedbacks like these are what encourages us to do even better. Looking forward to working with you again soon! KS Kathleen S. Presiden t Education Management Used the software for: 2+ years ### "A Recommendation for that Impressive vFairs Platform " November 18, 2023 5.0 I have worked with vFairs for over three years and can't say enough good things about this company.. Pros The individuals at vFairs we always responsive and aimed for high quality. Cons It has been difficult to get attendees to sign up for appointments with advisers. Reason for choosing vFairs We "piggybacked" onto our Career Development Department's contract. Review Source Maria A. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Top Notch Virtual Conference Creators" January 2, 2024 5.0 I had a great experience with their team and \[sensitive content hidden\], my assigned project manager was excellent! She was very patient and took the time to explain everything. Pros Vfairs created a beautiful and easy to use platform for our virtual fundraising event. I am pleased with their entire team! Cons I can't think of anything that I didn't like about VFairs. They were professional, kind, courteous, on-time and created exactly what we needed. They were able to take what was in my head and put it into a lovely platform and virtual conference center. Switched from [Streamyard](https://www.capterra.com/p/213044/StreamYard/) For at least three years we had relied on Streamyard to help us with our streaming of our fundraiser. This past year was a disaster. We had to completely pivot and rethink on how we could create a new way to fundraise. VFairs took my ideas and created exactly what we needed. Review Source IV Isabelle V. CPD Coordinator Used the software for: 6-12 months ### "Exciting platform and wonderfully dedicated team" July 10, 2018 5.0 Pros Our not-for-profit organisation looks after the disability workforce and we found vfairs as we were looking for a platform that would be affordable, flexible and user friendly for an audience than spans across many different jobs, age groups and disabilities. We have recently completed our main event day for our virtual conference and are now in a 30-day on-demand phase where all of our presentations are still available to view. Following our big build up to our conference and our event day, we can certainly say that we are very happy with the dedication and customer service of our vFairs contact Anmol and his team. He provided weekly phone meetings with us and emailed us every day to make sure that we were supported every step of the way. He was extremely patient and assisted us with every concern. This kind of dedication and level of support is rare to experience and we hugely appreciate it. As this was the first time we had run a virtual conference, we had lots of questions and had multiple exhibitors and presenters who also had several questions and needed a lot of support. We were really impressed at how vfairs supported us through this and helped facilitate presenters and exhibitors. Visually the platform is extremely impressive, it mimics the physical experience of attending a conference and the attention to detail in the visuals makes the experience fun and interactive for delegates. Cons Of course given that this was our first time we had a few things that we needed to experience on the day to assist our internal processes for next time, but there will certainly be a next time! Overall we are really happy with our experience and highly recommend the dedicated and supportive vfairs team and their impressive platform. Review Source Response from vFairs July 14, 2020 Thank you for taking the time to write us this phenomenal review, Isabelle. Your business is truly important to us and we are here to assist you at any time you need us. The team is absolutely thrilled to hear about your experience and this is what motivates us to continue to work harder and provide a better quality experience each time! We can't wait to see you again! :) KH Kelsey H. OWNER Human Resources Used the software for: 2+ years ### "VFAIR And UPLIFT" March 20, 2023 5.0 Amazing! Pros Customer service, product and price. I think the vFIARS offerings are amazing. I love how the products have evolved and how easy they are to use. The team I am working with is INCREDIBLE! Cons I dont have a negative thing to say at this time. Reason for choosing vFairs No, I have been a long time client of vfairs Review Source Response from vFairs November 17, 2023 ​​Kelsey, Thank you for sharing a great review! So glad to hear you enjoyed vFairs’ customizable features. Your feedback is important to us and we hope to work with you again soon. Julie C. Learning Technology Specialist Maritime Used the software for: 1-2 years ### "Fantastic Customer Service" November 21, 2023 5.0 If it wasn't for the amazing \[sensitive content hidden\] addressing our last minute and I mean last minute panics from our end then I think I wouldn't have slept at all. \[sensitive content hidden\] went above and beyond to help us achieve and deliver our LAWW with no errors on time and within budget Pros From the beginning of our Learning at Work Week platform, \[sensitive content hidden\] provided amazing customer service and was always focussed on our goals. The Platform enabled us to host a wide range of learning activities, from within Booths, to Webinars, with a global reach and no platform accessibility issues. Cons Hard to find something to dislike, but perhaps more an area for improvement over time is the chat function from Teams if embedded in platform, but minor for the whole experience our users received. Review Source KV Kyle V. Senior Director Government Relations Used the software for: 6-12 months ### "vFairs System Review" August 24, 2023 5.0 Overall experience has been good. It has allowed us to host one-off webinars and webinar series with little overhead. Pros The completely bespoke development approach to vFairs was essential. I especially appreciate the dedicated projects team that are able to support on short notice. \[sensitive content hidden\] and staff have been extremely responsive, prompt, and professional throughout this process. The onboarding tools and project management have been top notch. Cons I haven't had any major issues or concerns in using vFairs. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. PLK Poh Lin K. CEO Marketing and Advertising Used the software for: 1-2 years ### "Minnesota AAPI Business Summit - Virtual " August 16, 2023 4.0 The platform was effective and the technical support and staff were very helpful. VFairs has been very prompt with their reponses. Being new with this platform, we appreciate VFair's patience, supportive and positive attitude, and their capacities to accommodate requests including last minute requests. Pros The features below enhanced the attendees' learning experiences:1. Life-like mock-ups of people from diverse ethnicities and races2. Attractive and colorful representations of sponsors' brands and organizations3. Efficient navigation 4. Interactive atmosphere motivated and increased engagement 5. Recordings of sessions to be shared widely and after the event6. Interactive website with customized landing pages7. Quality customer service with supportive staff and timely responses8. Can-do attitude Cons Perhaps, build in and/or promote additional real-time engagement interactions opportunities where participants will be motivated and influenced to engage. Review Source EH Emily H. Project Coordinator, Meetings and Events Non-Profit Organization Management Used the software for: 1-2 years ### "Customer friendly, easy to use platfom!" June 16, 2022 5.0 \[SENSITIVE CONTENT\] is awesome! He is great to work with, so helpful! I would highly recommend vFairs to anyone looking for a virtual or hybrid platform! Pros The platform is customizable, easy to use and navigate. It is also easy to use if you are an administrator. Cons I cannot think of anything. The platform is very easy to use. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) Reason for choosing vFairs We have previously used Vfairs and had a great experience. We also know how to add information to the back end so we do not have to learn a new platform. Review Source Response from vFairs June 20, 2022 Thank you Emily for sharing your valuable feedback with us. We are elated to hear that you found it easy to use the platform and that you are so comfortable with using the backend. Looking forward to working with you on another event real soon! SY Sarah Y. Web Content Coordinator Retail Used the software for: 6-12 months ### "Great experience for the customer and the team" March 28, 2019 5.0 Overall their team is always ready to help and are open to customizations and suggestions. They are available at all hours of the day and are capable of making very quick changes! Pros This is a great way for customers to experience a conference or expo virtually! It is very visual and a great experience for the user. There are many customization options available. First you have the homepage which can have basically any content and can be created on a vfairs domain or on a subdomain of your usual website. Once inside you have the lobby which is an outside view of the expo building. From here customers can quickly go to different areas of the event - main hall, auditorium, or information desk. In the main hall are your booths which you can customize with colors, logos, images, and links. Inside each booth you have the ability to include videos, documents, links, and more. From here you can also access the chatrooms which is a great and instant interaction between customers and vendors. Over at the information desk brings customers to the chatroom where they can have their questions answered quickly and in the auditorium customers can watch live talks and webinars. These live talks and webinars are customized based on your itinerary and utilize zoom meeting software. Cons With so many options and customizations available, compiling all the information needed to produce the event can be a daunting task depending on how large your event is and how many employees you have working on it. Also with so many options and possible areas to explore, customers may have a hard time navigating and finding specific information they are looking for. Review Source Response from vFairs July 14, 2020 Thank you for taking the time to write us a review, Sarah! We truly appreciate the kind words and are thrilled to hear you enjoyed our platform. Feel free to send across any other feedback that may help us improve your experience in the future! :) MAG María Angeles G. Conference Team Banking Used the software for: Less than 6 months ### "Surprised participants and a team experience" October 19, 2020 5.0 Pros What I appreciate most about the platform is that it is a bridge for participants between the physical world of a conference and a virtual one. Virtual scenes help a lot to recreate the experience and allow the participant to better position themselves during the conference. The Vfairs support team is excellent and I really appreciated their help with our own transition to a virtual conference due to the pandemic context. Cons The possibilities of networking is something that we must deepen the knowledge of what the platform offers so that both the participants and the booth reps can interact more fluidly and see how many participants are in the conference, how to connect with them or leave a message even if they are not in that moment in the Networking chat. That booth reps can interact with other booth reps of other exhibitors is important ... they don't always compete and at our conferences, they do business with each other too. It would be good to have videos of a neutral conference (fictitious) for the participants, another for the exhibitors and another for the administered ones, where it is explained what each one can do according to their profile, so we should not explain it ourselves. Review Source Response from vFairs November 13, 2020 The team at vFairs is thrilled to hear about your experience with them, Maria. Thank you for your feedback, at the same time. We are working every day to improve the platform and provide you with nothing less than perfection :) BG Brad G. VP Marketing Consumer Electronics Used the software for: 2+ years ### "Fantastic vFairs Project Management Team for support and service" June 16, 2022 5.0 They are the best partner - more than we could possibly expect. Pros The product delivers everything that we need to host our virtual conferences which are attended by thousands of people. In addition, the vFairs project management team, technical support and customer service are excellent!! The team helped us customize what we needed, are always there to answer questions, and have provided new features based on our requests. We could not have asked for a better partner. Cons The product provides everything that we need. Review Source Response from vFairs June 20, 2022 Thank you Brad for sharing your valuable feedback with us. We are glad to hear that you had an amazing experience with vFairs and the team you worked with. Looking forward to working with you again soon! Jennifer C. Presidential Education Management Used the software for: Less than 6 months ### "Vfairs is anazing" November 23, 2022 5.0 Amazing product and outstanding support . It was working with \[SENSITIVE CONTENT\] that made the experience as impactful as we had hoped Pros Easy to use, provides great information but the best is the support we received from \[SENSITIVE CONTENT\]. Without \[SENSITIVE CONTENT\] to guide and support us we could not have created the virtual career fair Cons Nothing it worked well and was beyond what we expectex Reason for choosing vFairs Recommended by JA USA Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear you enjoyed vFairs’ customizable features. Your feedback is important to us and we hope to work with you again soon. VR Verified Reviewer Managing Director Management Consulting Used the software for: 6-12 months ### "Successfull event in Ghana" April 17, 2024 5.0 Pros Grat customization and support from \[sensitive content hidden\] and her team. Cons Nothing in particular, the event went very well. Review Source KS Kari S. Executive Director Mental Health Care Used the software for: 2+ years ### "A Perfect Fit" February 7, 2023 5.0 We hopped on in a hurry because of the pandemic and had a good experience. We then went through the tutorials with other platforms and came to realize how much we loved vfairs. We've done quite a few live and hybrid events with them and I have no reason to look elsewhere. Pros By far the best customer service out there which then makes the whole experience better. They are responsive and helpful. On the day of the live event, it truly feels like they are as invested in the outcome as we are. Beyond that, the ease by which my team (social workers, not IT professionals) can work with the platform is really important. And our attendees love the look and feel of the space. Cons Really can't think of anything, which says a lot! Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon! Travis F. Producer Hospital & Health Care Used the software for: 2+ years ### "Another Great vFairs Experience" June 22, 2022 5.0 This is our third year using vFairs and it continues to be a great experience. \[SENSITIVE CONTENT\] , our main point of contact for our conference (Weekdays With Bernie), did an excellent job meeting with us each week to ensure we were on track preparing for the big day. He is very knowledgeable, extremely patient with us, and always responded promptly to our questions. Pros I really liked how robust the backend of the software is. There are so many elements to hosting a virtual or hybrid event and it seems like vFairs has thought of it all. I especially liked the option for attendees to be able to share custom contact information. Cons Everything was great for what we were using it for. Possibly in the future, a graphics upgrade to a more 3-D look for navigating the space. Review Source Response from vFairs July 18, 2022 Thank you Travis for sharing your valuable feedback with us. We are glad to hear that you have trusted vFairs for the third time and we promise you that we will never disappoint you. Can't wait to work on yet another event with you! HM Holly M. Event Coordinator Events Services Used the software for: Less than 6 months ### "Great product and company" March 17, 2021 5.0 We had a great experience with vFairs and would absolutely consider using them again in the future if our event is entirely virtual next year. They really helped us to recreate the in-person event experience using all of the different features and visuals - it was about as close as it could come to an in-person in this world right now and that for us was very important. We would definitely recommend over their competitors. Pros There was such a wide variety of features and options available to make it really your own event. The support staff was incredible, our vFairs rep helped us every step of the way and provided us with so many options to really help to create the event we were visualizing. We also really liked the ease of use of the backend for admins. For users we got feedback that it was a very intuitive platform and easy to use/get around 'inside' the event, and that for us was key as the virtual event world is new to so many of us. Cons The webinar connection to Zoom felt a bit clunky and I didn't feel as prepared for issues that came up as far as people not fully understanding how to operate the webinar using their host capabilities. I think that could have been explained better during the pre-webinar technical checks. I also wish the chat feature were more engaging. That's a difficult one during these times and I don't know how to accomplish it, but maybe more features to get people talking or involved in conversations? Including the gamification aspect in there as well maybe? It felt like the only part of the event that didn't capture the 'in-person' recreation as much as the rest of the platform did. Some of the additional features also felt overpriced, for example the Scavenger Hunt. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[6Connex Software](https://www.capterra.com/p/176358/6Connex-Webinars-and-Webcasts/) Reason for choosing vFairs The university discount was a major piece but we liked the versatility of the platform as well as the visual representation options. Review Source Response from vFairs November 17, 2023 Thank you for sharing such a great review! So glad to hear your event was a success and that you were thrilled with vFairs features. We hope to work with you again soon! AD Andrea D. Field Operations Manager Automotive Used the software for: Less than 6 months ### "First Time But Not Last Time User" May 11, 2023 5.0 Pros \[sensitive content hidden\] was phenomenal. Having a dedicated customer support/tech professional really made the difference for my organization. He exceeded all expectations and even thought of did things for us we didn't consider, let alone ask for. We have got nothing but positive feedback on the success of our virtual event and \[sensitive content hidden\] is a huge part of the reason why. Cons Zoom did not operate within the vFairs platform but had to be opened up in a separate tab. Reason for choosing vFairs We evaluated other vendors, but chose vFair because their platform offers the high quality virtual meeting experience we expect for our potential future dealers who are in attendance. We also chose vFair because they provide ongoing technical support and training, as well as live support during the actual events. Our live support was \[sensitive content hidden\] and we couldn't have asked for anyone better. Review Source Response from vFairs November 17, 2023 Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one. BA Bidyut A. Assistant Director of Information Technology and Web Services Non-Profit Organization Management Used the software for: 6-12 months ### "vFairs Virtual Platform" June 30, 2023 5.0 American Educational Research Association (AERA) used vFairs platform to host its virtual component of 2023 annual meeting. Entire vFairs team did an excellent job in hosting, and successfully running the virtual event. Working with \[sensitive content hidden\] and his team was an amazing experience. The team has right attitude, perfect skillset, and showed great professionalism from beginning to host and run such a complex event like AERA’s. Pros Search function, customization of program schedule, and ease of use. Cons The entire engineering team has great attitude of resolving technical issues. Sometime their overpromising of resolving an issue in very short period of time might backfire. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. VR Verified Reviewer Partnerships Marketing Computer Software Used the software for: Less than 6 months ### "vFairs Review" August 14, 2018 5.0 They were all fantastic. By far the best rate for a virtual event. Every other company was expecting to charge us upwards for an event like this, yet vfairs had a much better price but the same amount of users and experience. Knowing that vfairs is located around the world, with a main location in DUBAI our team was a bit hesitant and questions them a lot about GDPR complience. The vfairs team proved time and time again that they were GDPR complient and followed all the law for a world wide bussiness, which is extremely important to us. From the first meeting I had, to my weekly calls everyone on the Vfairs team was great to work with. Seeing that this was our first virtual event we were really excited but also had 1 million questions for the team, as well as last minute changes. With all the questions, and last minute changes they were fantastic, and so helpful. Pros The entire Vfairs software and platform was extremely user friendly as well as asthelictly pleasing. Most of our customers that attened the event are not focused in the tech world, and for them if it was simple to navigate. Which speaks highly, if they do not understand VR and still loved the event. Cons The only part I did not like, was the fact that chat rooms opend up within a new tab within the event instead of keeping the chatrooms all within on main page. Review Source Response from vFairs July 14, 2020 Thank you for taking the time to write this amazing review! Your business means a lot to us and we're absolutely thrilled to hear about your experience with us! Can't wait to have you back soon! :) VR Verified Reviewer Deputy Director Government Administration Used the software for: 1-2 years ### "2022 IHS Partnership Conference" September 23, 2022 5.0 \[SENSITIVE CONTENT\] , was our PM this year and she and her team were a dream. They were dedicated, timely and responsive. Our event included 110 sessions over four days with 3000 registrants. We had a contracted conference manager and between him and \[SENSITIVE CONTENT\] , our conference ran very smoothly - questions and requests were addressed quickly, staff were knowledgeable and helpful and I look forward to working with this team again next year! Pros The vFairs platform is user friendly and easy to use. I've used it for two national meetings for a total number of attendees near 5000. Cons It would be useful to have a dedicated speaker portal - I understand this is available with the app but not the desktop version. Maybe it will be ready next year! Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon! TS Timor S. Dean, Mathematics Higher Education Used the software for: 2+ years ### "I am not sure what you want on this." August 3, 2023 5.0 Great. \[sensitive content hidden\] was the best. She worked very hard and her customer service was excellent. Pros The best feature was \[sensitive content hidden\]!! While we really like the platform, what made it exceptional was \[sensitive content hidden\].Sorry programmers, it was the interpersonal working with \[sensitive content hidden\] that made the difference (two years in a row). Cons I can't think of anything. Last year (or was it two years ago) there was an issue with the integration of the IDLOOM registration. We had to use Zapier.It seems like we overcame that the last two years. Reason for choosing vFairs Initially, it was pricing and perceived ease of use.Then it was our experience with the product. Review Source Response from vFairs November 17, 2023 Thank you for choosing vFairs! We are thrilled that \[sensitive content hidden\] has been a great project manager. We look forward to continuing to work with you in the future! GM Geoff M. ISV Partner Marketing Manager Computer Software Used the software for: 2+ years ### "vFairs a very affordable and coprehensive virtual event platform" August 5, 2022 5.0 Outstanding customer service and initially (4 years ago) was concerned about the time difference but they team working with us worked our hours and was extremely responsive to our requests and needs. Pros I have been using vFairs now for 4 years to manage our virtual events where we showcase third-party add-ons for our existing ecosystems of partners that sell the products and customers wo can buy them. We initially reviewed 5-6 platforms. All had basically the same functionality but vFairs was exponentially more affordable especially if you are doing multiple events. The platform is flexible and the customer service from the team is top notch! Would highly recommend! Cons With Zoom being integrated into the platform I now have no detractors for the platform. Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing vFairs vFairs had the same functionality as other platforms considered at a MUCH better price. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon! Similar Products Featured