# Page 5 | vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is vFairs the right Virtual Event solution for you? Explore 623 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149104/vFairs/reviews --- vFairs 4.8 (623) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 5 - Reviews of vFairs ## Showing most helpful reviews Showing 101-125 of 623 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MR Maria R. Marketing and Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "Supportive and Responsive Team!" December 12, 2022 5.0 The most valuable aspect of vFairs is its customer service. Our Customer Support Manager, \[SENSITIVE CONTENT\] , set the tone by understanding our event's objectives and proposing features that would achieve those objectives.We opted to use vFairs as a permanent solution for our global public health conference since the organization was so satisfied with the work of the vFairs staff. This is the third year we have utilized vFairs for our virtual conference, and the experience keeps improving! vFairs has been exceptionally accommodating in customizing the virtual platform to meet the needs of our target audience. In addition, the expertise of our project manager, \[SENSITIVE CONTENT\] , who strived to identify solutions to produce the best user experience, was a significant factor in the success of our event performance this year. \[SENSITIVE CONTENT\] and his team members during our event were also incredibly quick and cordial while answering participant questions and resolving issues. In addition, our event included numerous technological components that demanded countless hours of data entry and user experience design. Nevertheless, the increasing adaptability of the vFairs platform made it simple to navigate these issues as they occurred, and the vFairs team did so with poise and grace.We recommend vFairs to everyone interested in hosting hybrid, in-person and virtual events! Pros Users will have an easy time navigating the vFairs platform, and both the visual designs and the navigation may be altered to better suit the requirements of your event as well as the expectations of your audience. Also, the integration with HubSpot made it possible for team members to access data regarding attendees easily. Cons The possibilities for financial interaction and using an e-check are highly restricted regarding the registration options. Our conference registrants experienced certain difficulties due to our inability to offer flexible payment options. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear you enjoyed vFairs’ customizable features. Your feedback is important to us and we hope to work with you again soon. TE Trina E. Director of Operations Staffing and Recruiting Used the software for: 2+ years ### "Why Choose vFairs?" June 24, 2023 5.0 My overall experience with vFairs was exceptional. The superb customer success team leader \[sensitive content hidden\] and support team members, as well as the platform's features, and user-friendly interface made it a standout choice for virtual events. Pros Although everyone (including myself) raves about vFairs user-friendly interface, interactive features, comprehensive analytics, and flexibility for customization, my loudest applause goes to \[sensitive content hidden\] for CONSISTENTLY providing EXCEPTIONAL customer support by ensuring a smooth experience and promptly addressing any concerns. Cons While vFairs offers great features, the costs can be a drawback. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear you enjoyed vFairs’ customizable features. Your feedback is important to us and we hope to work with you again soon. MS Margery S. Conference Chair Health, Wellness and Fitness Used the software for: 2+ years ### "vFairs Played a Pivotal Role in our Success!" September 15, 2023 5.0 vFairs helped us solve the problem of how to hold an educational conference for healthcare professionals and consumers during and after pandemic shutdowns. By hosting a hybrid event we kept the in-person element of community building and networking along with the online element of easy international access without travel. vFairs provided a fun and easy to navigate platform for our attendees for a very reasonable price. Pros vFairs has been in the virtual event planning business long enough to know how to plan and execute a flawless experience. We found their team to be highly skilled, professional, collaborative, fast responding, and a pleasure to work with. Our project manager, \[sensitive content hidden\] , and Customer Success Manager, \[sensitive content hidden\] , were deeply committed to the success of our event. Throughout the entire planning and execution process we felt well taken care of. Cons The vFairs platform is highly customizable; it can be intimidating for inexperienced event planners to create the online platform with content and images. We appreciated the options to use standard templates and the help from our project manager in keeping things moving along when we were paralyzed by decision making fatigue. There were more tasks to setting up the event than we originally thought. The first year using vFairs we left too much to the end and were under pressure finishing. Reason for choosing vFairs We chose vFairs because it provided the customization and fun we were looking for with a reasonable price tag. One of our board members had attended a virtual event on the vFairs platform and highly recommended it to us. Review Source Response from vFairs November 13, 2023 Thank you so much for sharing a great review! We are so glad that you appreciated vFairs user friendly features, and were happy with the support provided by our team. We hope to see you back at vFairs! SD Susan D. Associate Professor Research Used the software for: 6-12 months ### "Hybrid Academic Conference" November 24, 2022 5.0 In the end, we were highly satisfied with the vFairs platform and plan to use it again to host our hybrid conference next year. If it were not for the initial issues with abstract management/notification, they would have earned a 10/10 ranking for recommending to a colleague. During the conference itself, our experience with vFairs was perfect. Pros This is a company that really cares about their users' experience and satisfaction. Our project manager (\[SENSITIVE CONTENT\]) was absolutely outstanding. This was our first hybrid meeting (having been online in 2020 and 2021, and previously only in-person). It was a great success. The support team during the event was fantastic, and the hybrid aspects flowed seamlessly. The website/conference platform had an extremely professional appearance and were easy to navigate. We could make edits and download on the backend ourselves, or these were made quickly upon request to vFairs. Cons We had difficulty with the abstract management system, which was a new feature that vFairs was rolling out (and therefore did not charge us to use). In brief, the abstract submission form was not ready in a timely manner, requiring us to set up our own submission system. We then imported these submissions into vFairs, which generally worked (one field was missing from some entries), but then the abstract notification emails did not all send, which required additional manual work. However, we have communicated with vFairs about these issues, and we expect them to improve in the future. Setting up the conference platform for the first time was quite labor-intensive, as there were many decisions to make and these were unfamiliar to us, but vFairs customer service (specifically \[SENSITIVE CONTENT\]) was outstanding and helped us through every step of the way.The 4-star rating for features/functionality is due to the very slow search feature in our poster hall. There are some other features that are less flexible than might be ideal, but these were definitely workable for our needs once they were understood (and many things were quite flexible, just not everything). Review Source Response from vFairs November 17, 2023 Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one. LP Laura P. President Education Management Used the software for: 1-2 years ### "Full Steam Ahead" June 16, 2022 5.0 vFairs is always raising the bar, the gamification was a real hit, and helped us measure engagement, the addition of other resources is exciting and we can't wait for social media integration to be fully developed. Pros The support team at vFairs is second to none. The user experience at every level was easy, successful and added to our success. Cons Creating assets was our biggest challenge, we tried to improve our presentation quality and maybe got to far into the weeds. A good exhibit hall standard and possible graphic support will help us improve our performance for next time. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing vFairs The animated lobby and visual elements were more like a live experience. Review Source Response from vFairs June 21, 2022 Thank you Laura for sharing your valuable feedback with us. We are glad to hear that you had a wonderful experience with our team and platform. And that gamification made your event all the more interesting. Regarding the graphics and setting up of assets, vFairs now offers new services where our team will take care of setting up the assets, creating graphics etc. So, next time around you will not have to worry about any of these. Looking forward to working with you again soon! LA Leeanne A. Director Events Services Used the software for: 6-12 months ### "Multi-lingual International Conference" June 9, 2022 4.0 The vFairs project team displayed exemplary dedication and professionalism, were knowledgeable not only about their platform, but design and managing virtual events. We were assigned a dedicated project manager who walked us through each phase of the development and ensured tasks were completed on-time. If we had a functionality request that was outside of the box, he would take it to the developers to see how it could be accommodated. Pros vFairs has experience developing and managing online events. It is not a start-up company that tried to convert a mobile application to a virtual event platform when the events industry was forced to move face-to-face events to online when COVID hit. There were existing integrations that we were able to take advantage of (Zoom, Interprefy). Cons When we used the platform, the manner in which speakers were associated to a session and that sessions had to be built in multiples for a multi-lingual event was labour intensive and cumbersome. We provided this feedback to vFairs, and they indicated that it was something their developers were working to fix. Alternatives considered [Cadmium](https://www.capterra.com/p/139093/CadmiumCD/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Stova](https://www.capterra.com/p/88289/Stova/)[ON24](https://www.capterra.com/p/158766/ON24/)[Accelevents](https://www.capterra.com/p/144596/Accelevents/) Reason for choosing vFairs vFairs offered the option of a fully managed product - from build to implementation, that could be offered in 3 languages and could seamlessly integrate a number of other platforms. They had experience managing complex events, and their business development team worked with us to configure a product that fit within the client's budget. Review Source Response from vFairs June 14, 2022 Thank you Leeanne for sharing your valuable feedback with us. We are glad that you liked working with us and our team. And yes, the develpoment team is indeed working on improving the sessions' features. Looking forward to working with you again soon! CP Charley P. Event Planner Events Services Used the software for: 6-12 months ### "Event Organiser Review " January 8, 2021 4.0 The vfairs platform was a great solution to our exhibition going virtual during the COVID-19 pandemic, it worked well for our partners and our attendees. All feedback was mostly positive from the user experience and we was able to share and use the platform how we need to. I'm not sure how the platform would integrate with a live event to make the whole event as a hybrid experience due to the live broadcasting and not connecting to an app. The team we worked with from vfairs were really helpful and understanding of our needs and managed to get everything we wanted (even with things they had never done before). We have hosted 2 events with vfairs and would use the platform again and would considering using it as a hybrid option if we could integrate the live and virtual elements together Pros I found the product easy to use from an organisers experience from the backend access to the frontend user experience. Like all software it takes some getting used to over time which is why this software works for an event user experience if they have never used anything like it. It's simple and easy to navigate it if you make it so for your customers use. In terms of the backend - I found this software easy to use, however that might be because I’m used to using CMS systems. If you aren’t so hands on the vfairs team are there to help along the way. Cons I think there are a few vital area's missing from the software when it comes to user interaction on the main page, if the chatroom tab worked within the main software rather than on another tab i think it would be more consistent on for the user experience. Also some features that where added last minute which we didn’t advertise made this difficult to manage expectations of our partners on the live days. I think any updates should be discussed with the organiser prior to implementing them on their platform. Finally the integration with live broadcasting was something that we needed to make our link between pre-recorded and live Q&A work seamless - in the end it worked but when the video pulled through to the platform even though being put at 1080p only pulled through at 720p which made our content look love quality. Review Source Response from vFairs April 22, 2021 Thank you for taking the time to share your feedback with us, Charley. Our team is pleased to hear about your experience and is definitely looking at improving the platform with your recommendations. We can't wait to meet you again, with new integrations and a wider set of options on the platform! :D RB Regina B. Founder and Chief Future Designer Events Services Used the software for: Less than 6 months ### "Client Project | Developers Conference" October 28, 2020 5.0 Fantastic!!! \[SENSITIVE CONTENT HIDDEN\] was thorough and efficient in his communication when getting me all set up with the software and establishing our client contract. \[SENSITIVE CONTENT HIDDEN\] was incredible with communication, keeping us on task, and delivering on our clients needs at lightning speed. And the design team was incredible at producing all of the customizations, the finishing touches, and building out the environment beyond what we could have imagined. I LOVED my experience working with vFairs, I will absolutely continue recommending this platform to clients of mine, and I hope to have the opportunity to collaborate again in the future! Pros What I LOVED about this software was both the user-friendliness of it as well as the advanced features. It can be hard to find something as advanced, and impressive, while still being comfortable for all to use. Much of my client's audience are people who are extremely intimidated by, and new to, using technology and I was overwhelmed with all of the positive feedback from attendees about how easy their user experience was - as well as how impressed they were with the features of the platform itself. I also LOVED the team that I work with.. \[SENSITIVE CONTENT HIDDEN\] in sales, \[SENSITIVE CONTENT HIDDEN\] as my project manager, and the design team behind the scenes that brought my vision to life were all incredible. A team of true professionals and complete stars! Bravo! Cons I truthfully only experienced two instances where I felt the software could have been improved: 1. I wish that there was email communication features built into the software to be able to follow up with registrants to send email reminders, important updates, etc. I know that email communications are built in for communicating with booth admins - It would be great if there was also opportunity to perform marketing/communicate with registrants 2. I found that there were some people who were registered as attendees but needed to actually be booth admins, and in order to change their role they had to be completely re-registered. For me, this was when I registered all of the speakers as attendees, but they needed to be booth admins to be able to click and reply to comments in the Q&A chat box. I had to go back and re-do all of these registrations, and re-do communication with those speakers who's passwords may have changed from me needing to manually re-register them. It would be much easier if administrator had the power to simply just change roles of registrants regardless of how they were initially registered. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[HeySummit](https://www.capterra.com/p/196934/HeySummit/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs The impression of the 3D features, the opportunity for customization, and the user-friendliness were absolutely the hook for the clients. Review Source Response from vFairs December 18, 2020 Thank you for a heartwarming review, Regina! We're glad you found this experience advance, as well as user-friendly at the same time! We hope to provide you with an even more impressive experience next time! :) CH Carli H. Talent Advisor Non-Profit Organization Management Used the software for: Less than 6 months ### "Toigo Review" June 27, 2024 5.0 Pros Very supportive team - quick to respond Cons No complaints! We did not have any issues Review Source LB Lauren B. Campus Officer - Atos Boot Camp Program Manager Information Technology and Services Used the software for: 6-12 months ### "vFairs helped us set up our 5-day training through great listening and flexibility" August 2, 2022 4.0 Very good experience overall, the vFairs team, as usual, was very available to willing to help us achieve exactly what we needed and wanted. They were with us every step of the way to make our event a success. Pros vFairs' flexibility and capacity to adapt to the client's needs was very appreciated in this project. They are reactive and willing to help, always full of solutions. We managed to set an online training program on the platform by adapting the tools to our requirements. Cons Some features, especially when reworking them to adapt them to our needs, are not always that easy to understand and having the team be so far away makes communication not as clear as one could hope. Reason for choosing vFairs Because of the price and the possibility to "design" the software to our needs which made sure we didn't have to use a variety of different tools. Review Source JC Jessica C. Marketing Campaign Manager Information Technology and Services Used the software for: Less than 6 months ### "vFairs took our trade show to the next level" March 24, 2023 5.0 Pros My Project Manager, \[sensitive content hidden\] was extremely attentive and a true champion of our success. He was quick to respond with any questions, concerns, or issues that arose, and always provided clear and concise guidance on how to move forward. He demonstrated a deep understanding of the project goals and was able to effectively execute on all project tasks within a short time frame. His always-positive attitude and willingness to go above and beyond made him a pleasure to work with. Before vFairs, badge printing for our trade show was one of the most difficult and costly features of our event process. We used to print all badges ahead of the show, which was costly and inefficient. vFair's on-site badge printing was easy and fast and made the check-in process a breeze. Both our attendees and our check-in admins were thrilled with the easy and speedy process. The app was a big success for three groups of people: attendees, exhibitors, and our staff. Exhibitors liked how easy it was to scan badges, record notes, and house resources for attendees. Attendees enjoyed how easy it was to navigate the trade show floor, the very fun scavenger hunt, and the push notifications. Staff enjoyed the reporting, badge printing, and scanning into breakout sessions. The app absolutely elevated our event, making venue navigation easy, adding an element of fun with the scavenger hunt, staying on track with push notifications, and having information readily available. Cons Would love to see some templates to help with content creation. Review Source Response from vFairs November 17, 2023 Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one. Hyoun P. CEO Information Technology and Services Used the software for: Less than 6 months ### "Avoid vFairs" August 5, 2020 1.0 After spending weeks preparing for a live 8 AM launch, the platform was not ready on the day of the event. Presenters couldn't get into booths, attendees couldn't get into sessions, the majority of our attendees left. As things were breaking at 8 AM, our dedicated support person left us, leaving us to re-explain our situation mutiple times. Nobody ever explained what went wrong with the event, leaving our event team with no answers for the attendees. 3 weeks later, still no explanation. We signed up and paid for multiple functionalities that never got set up, including chat rooms accessible from the booths, a leaderboard. There's no process to ensure that you get what you paid for. The lesson I learned from this experience: Expect to be abandoned on the day of the event. We would have been better off with a platform that worked. vFairs is still overwhelmed and struggles to deliver on what it promises. Pros The sales and service promises made before the event sounded very convincing. The team acted as if they knew how to support a live event. The parts of the platform that we could access ourselves worked, but only a small portion of the platform was available to us. Cons It took 6 weeks to sign a contract with vFairs. Every part of the platform out of our direct control broke on the day of the event. Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working. We had complaints about the day-of-event help desk support from attendees in email, on social media, and within the event chat itself. Project management was poor: multiple contracted features were only set up after the end of the live event or not at all. Training is poor; the vendor used other events currently in production to show us functionality and did not have materials that we could share with exhibitors and attendees. Response time is poor: we've spent almost two weeks waiting for a response to our current issues with no answers to missing features and functions. Review Source Response from vFairs August 14, 2020 We are extremely sorry to hear about your poor experience. We set very high standards for ourselves when it comes to customer support and we will investigate this matter with high priority. Our Senior Management team would like to get in touch with you to see where things went wrong and how we can better serve you in future. PS Pete S. Director Media Production Used the software for: Less than 6 months ### "vFairs platform completely failed to deliver for our event" May 7, 2020 1.0 We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment. However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the day, the platform wasn’t finished; several of the key features didn’t work, and the UX and client experience was completely unacceptable. On a call, a member of staff intimated that in trying to exploit the rush to virtual events (as a result of the Covid pandemic) vFairs have severely over-stretched their capacity. This was certainly reflected in our experience, and it is clear that the resources vFairs allocated to the project has not been adequate. 4 weeks prior to delivery we highlighted severe reservations about our project management, and the UK team (who negotiated the sale) had escalated our concerns to senior management and the \[SENSITIVE CONTENT HIDDEN\], but despite assurances that additional resources would be committed, they still failed to deliver a functioning platform on the day of the conference. Pros Theoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly. Cons On the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed. The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while some speakers were barely recognisable. There was not enough vFairs staff to run the event properly, and those that were in charge of hosting the content weren’t properly briefed and equipped to do their job. The vFairs staff didn’t understand the times and format of the sessions; the presentation videos weren’t ready at the required time, and in multiple cases vFairs staff didn’t even seem to know they were hosting the session. In one instance a vFairs representative announced to one of our clients that not only had they failed to get the video ready, but their bandwidth was so low that they weren’t confident they could download it in time for the session starting. Events are all about the user experience, and unfortunately the functionality and service standards were so poor that the UX was severely compromised. Review Source Response from vFairs July 14, 2020 Dear Pete, thanks for taking the time to bring this to our attention. We're sorry your experience did not match your expectations. We always aim to deliver a great experience and are gutted when we miss the mark! Your comments have been discussed at length with our project team to ensure this doesn't happen again and that vFairs maintains its standards of great delivery. KC Kristine C. Senior Programs Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great platform and even better service" June 14, 2022 5.0 The customer service is top notch. I have never worked with a group of people that are so easy to get along with, that know what they are doing and are able to assist you without any delay. I am grateful for our Project Manager, \[SENSITIVE CONTENT\], that we have been working with for a few years now. There isn't an issue she cant resolve or take care of. She is quick to respond to emails and can get work done on short notice. Grateful for the service we have received all these years. Pros Vfairs makes it easy to put on a virtual event. They offer a variety of options and make it easy to get creative with their constant updates to designs and offerings. The software is easy to use once you've worked on it a few times. The platform has the ability to be as complex as you want or as simple, allowing you to design to your constituents needs. We will continue working with vfairs. Cons I don't think there's anything we don't like about the software. It works for us and we are happy with it. Reason for choosing vFairs The price and capabilities it offers. The customer service from the beginning drew us to them and they continued to maintain that level of support throughout. Review Source Response from vFairs June 16, 2022 Thank you Kristine for sharing your valuable feedback with us. We are so glad that you like our platform so much. Looking forward to working with you again soon! AP Amir P. Executive Director & CEO Non-Profit Organization Management Used the software for: 1-2 years ### "vFairs Has Few Rivals" June 10, 2022 5.0 vFairs provided us a professional look and feel for a virtual conference that I believe our Members and guests truly appreciated. Pros The gamification within vFairs is SUPERIOR! I wish I could use vFairs for every event just to use the leader board. Cons The online registration process required us to do more work than was necessary, in my humble opinion. Integration with our existing merchant processing was costly and inefficient. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs Availability of features - e.g. 3-D virtual event environment Price Review Source Response from vFairs June 14, 2022 Thank you Amir for sharing your valuable feedback with us. We are elated to hear that the attendees enjoyed using the gamification feature so much. We are also sorry to hear about the integration issue and would look on how we can improve your experience for the next time. Looking forward to working with you again soon! Pam O. Vice President - National Accounts Internet Used the software for: 2+ years ### "PDN - Professional Diversity Network - vFairs Review 2018" October 22, 2018 5.0 vFairs just ‘gets’ our business. The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy, speed and meticulous attention to detail is incomparable. I have not seen better. Every Virtual vFairs has produced for us has been smoothly run and when difficulties arise, as they do, vFairs Customer Support suggested conference meetings to get entire Teams trained, individual leadership calls, recommended specific, positive changes and in general, a swift ironing out of problems with every question answered and understood to the teams’ satisfaction and managements delight. Their Customer Support team does the heavy lifting answering complex technical questions and has identified problems early heading off deeper issues. They are a truly amazing team and have supported our customers 24 x7 by phone and email! vFairs offers a gentle approach when working with all levels of our clients’ hierarchy. Very appreciated. PDN provides 67% of the USA Fortune 500 companies diversity recruiting efforts via online and onsite products and vFairs has been an integral and successful component to our product suite. vFairs receives my greatest respect. Pros vFairs creative and sophisticated graphic appeal for customers and our candidates alike. Ease of use and the fact that vFairs conducted the entire set up, training, questions answered accurately and deployment in a timely and extremely professional manner. The product works great and customers received full technical support and reporting post event. Cons We experienced no problems with this software. All was wonderfully handled by vFairs leadership and Customer Support. Review Source Response from vFairs July 14, 2020 Thank you for taking the time to write this exceptional review, Pam! The entire team at vFairs is absolutely thrilled to hear about your experience with us. Your business means so much to us and we hope to see you again soon! :) VC Virginia C. Manager of Administration Non-Profit Organization Management Used the software for: 6-12 months ### "Event Mobile Apps for Everyone" October 23, 2023 5.0 Pros I liked that the mobile app was customized for both the association and its attendees. Even though all components did not fit our needs, vFairs was flexible enough to work with us and make an app that would allow us and our attendees to process & deliver information needed. Our Project Manager was very helpful and quick to implement updates needed in order to make sure the app was completed and LIVE in time for our event. Cons I would have preferred to be able to make updates on my own to the app but in the long run it all worked out. Review Source Response from vFairs November 13, 2023 Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon! Keith S. Employer Outreach Specialist Higher Education Used the software for: 2+ years ### "vFairs, the Virtual Fair Platform of Choice!" September 24, 2020 5.0 We love our partnership with vFairs! Their customer service and attention to detail drive the partnership forward. When we 1st started hosting virtual events through vFairs a couple years ago, I was a novice on the platform with little prior experience in this space. Two years and 4 events later, I am a Project Manager for our dept. for this event and love the experience of bringing a 1,000+ attendee virtual event to our student population. vFairs is constantly improving and updating their product and the expanded options truly differentiate their services to our employer partners. If you are looking for your next (or first!) virtual fair vendor, vFairs is definitely the way to go! Pros For the software, we especially appreciated the ADA accommodations, vFairs attention to detail, customization options, text/video/audio capability options, and mobile compatibility, resume filter options, virtual booth variety, and embedded video capability. Cons The webinar process for exhibitors could be improved. Although this may be challenging given the integration with Zoom, bringing this capability in-house could be a way to improve that aspect. Employer "Leave a Message" follow-up e-mails could use consolidating so that exhibitors are not sent too many applicant e-mails over an extended period. Making chat times mandatory for exhibitors to provide a clearer picture to attendees and administrators. Reason for choosing vFairs Our university decided to partner with vFairs for the following (unordered) reasons: Relatively inexpensive pricing, ADA accommodations, history of excellent customer service, their attention to detail, customization options, text/video/audio capability options, and mobile compatibility. Review Source Response from vFairs October 28, 2020 Dear Keith, thank you for your feedback - both positive and constructive. We truly appreciate you taking the time to write us this review. Our team is absolutely thrilled and would love to see you soon! :) JC Jennifer C. Virtual Teaching and Learning Program Manager Education Management Used the software for: 1-2 years ### "Best Event Management Solution" March 13, 2024 5.0 Pros vFairs offered a customized package to fit our unique needs. The staff have been incredibly supportive and easy to work with throughout the entire process. They always listen to our needs and work to come up with great solutions for all of our events. My customer success manager, \[sensitive content hidden\], has always been responsive, helpful, and ensures everything is going well. My project manager, \[sensitive content hidden\], is always incredibly prompt in handling my requests and makes sure that all of our needs are met. Cons I cannot really say that there is anything I don't like. Alternatives considered [Zuddl](https://www.capterra.com/p/215852/Zuddl/)[Hubilo](https://www.capterra.com/p/165157/Hubilo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs vFairs seemed like the most powerful and capable platform. The customer service was also better. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) vFairs was less expensive and a much better platform making it a considerably better value for the money. Review Source RL Rhiannon L. director Alternative Medicine Used the software for: 2+ years ### "Botanica2022 virtual conference and trade show hosted by vfairs" June 28, 2022 5.0 This third event with Vfairs confirmed once more that for our virtual conference needs, they are without the perfect fit. What is most impressive is the level of attention to detail, commitment, patience and professionalism on the part of all team members, especially with regards our project Manager \[SENSITIVE CONTENT\] who accompanied us through every step right through to post-event support. As an event host and organiser it is wonderful to have complete confidence and peace of mind that all will run smoothly when the event goes live. With VFairs this is possible. We added extra functionalities and new features to this conference edition and were delighted with the results. We are continuing to receive great feedback from all who participated; delegates, speakers, sponsors, exhibitors. Pros This was our third event hosted by Vfairs - we came back this year mainly for the high level of professional support that the vfairs team provides with all aspects of virtual conference creation and management prior to, during and post event. What I love is that visually, all design and functionality of the platform makes a great impression on attendees and that is is extremely user friendly even for those who are not used to using virtual technology. Cons none I can think of. This is the closest to an in-person experience that we could expect to achieve. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs Peace of mind! Although for an event of our size, the cost is relatively high with VFairs, this investment is completely validated by the ultra smooth and flawless experience from start to finish thanks to the excellent support we receive from the team. Review Source Response from vFairs July 14, 2022 Thank you Rhiannon for sharing your valuable feedback with us. We are so happy to be your choice for hosting the virtual events for third time in a row. And we promise that you will continue to get this level of support from our team for all your future events as well. Thank you for putting your trust in vFairs. Can't wait to work on your next events and make them a huge success as well! Christopher S. Senior Learning and Collaboration Architect Health, Wellness and Fitness Used the software for: 1-2 years ### "vFairs Provides an Engaging Experience" June 3, 2022 5.0 Using vFairs has allowed us to make a global onboarding process that is engaging, informative, and very well received by our new caregivers. Pros vFairs is easy to use, very customizable, and allowed us to create an engaging virtual live experience. Our contacts at vFairs , especially our Project Manager \[SENSITIVE CONTENT\] , are amazing: very responsive and helpful in all aspects of design, configuration, and the day-to-day operations of our weekly event. Cons Since we have a weekly event, we were interested in triggering automated emails to the weekly groups--- vFairs is working on ways to help us do that in a more automated way. That said, we're still able to do this with just a few clicks! Review Source Response from vFairs June 14, 2022 Thank you Christopher for sharing your valuable feedback with us. We are glad to hear that you have loved working with our project managers and have found our platform as great as you mentioned. As far as the automation of emails are concerned, we do offer creating and scheduling them from the backend. Looking forward to working with you again soon! MC Megan C. Production Operations Manager Real Estate Used the software for: Less than 6 months ### "If you know, you know!" March 19, 2024 5.0 From the very beginning we were given focused support with plenty of training and assistance to pull off a major event in a short period of time. The platform and service are solid but, what sets vFairs apart are knowledgeable support team members and individualized handholding. Truly bar none! Pros To say the support received is the best would be a gross understatement. Many products and platforms offer exciting and engaging virtual experiences but the individualized and immediate support we receive with vFairs has left us totally impressed. Cons We are able to customize several aspects of the platform but there are a few minor items that would help ensure a flawless event. Nothing critical but as an example, a hybrid admin/attendee persona would be helpful for us. Reason for choosing vFairs The platform provided a virtual space that felt more inclusive and professional. Review Source MF Morgan F. Director of communications and events Non-Profit Organization Management Used the software for: 2+ years ### "International event usage of vfairs " June 30, 2023 5.0 Exceptional Pros I really like their adaptability. They have grown with us in hybrid events and strive to met every need we have in a platform as we grow. Cons Time zones can be a little challenging some times with most of the people working on our event being located in the Middle East. Review Source Response from vFairs November 17, 2023 Thank you for choosing vFairs! We look forward to continuing to work with you in the future! DB Dena B. Operations Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Awesome Product!" November 29, 2022 5.0 Our Project Manager \[SENSITIVE CONTENT\] is awesome! Great response time to requests and changes we needed. This year we didn't get started as soon as we wanted, but \[SENSITIVE CONTENT\]made it all come together in record time. Pros There was a learning curve the first year we used vFairs for our event, but our \[SENSITIVE CONTENT\] was amazing! We went through weekly training sessions with her. By the end of the training I was able to complete the setup for our event. This time was so much easier. The fact that you can keep the information from the previous event is so helpful! The reports give us everything we need and more. Cons I do not know of anything that needs changing. I would say it would be great to have more access to the backend of the website so I could make some of the edits without bothering the project manager so much. Reason for choosing vFairs Our corporate offices chose vFairs. I'm sure they did all the hard work vetting other products before making the decision. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review. So glad to hear your event was successful with the help of our team. Your feedback is important to us and we hope to work with you again soon. DB Debbie B. Events Operations & Planning Manager Wholesale Used the software for: 2+ years ### "Tradeshow and webinar events" July 1, 2022 5.0 It has been an amazing experience, better than what we were ever expecting or anticipating. The vFairs team, our project manager \[SENSITIVE CONTENT\] and his team, have been fabulous. Very creative and open to ideas and finding ways to implement ideas or solutions for issues that come up unexpectedly. Kept on a timeline and made it all work. Very appreciative of everyone at vFairs. Pros Allows us to target a larger customer base. Allows for an unlimited amount of information providing even more than we can get with an in-person show. Cons In being a wholesale company, we have restrictions on the exhibitor booths, what vendors can see what booths and who can log into more than one booth. We have a work around but feel is not the most efficient for my exhibitors. Would like a way to be able to have a log in that would not restrict people from getting into more than one exhibitor booth for those that are specifically assigned to it. Not accessible to all booths, just those assigned to them. Reason for choosing vFairs Over 200+ booths, restrictions, animation graphics, customization. vFairs found a way to make it all work. Review Source Response from vFairs July 14, 2022 Thank you Debbie for sharing your valuable feedback with us. We are elated to learn that your experience with vFairs was great and that you enjoyed working with your project manager. It makes us happy to learn that our platform helped you in solving the issue of reaching out to more people. As far as your concern regarding the booths and the restriction for exhibitors is concerned, we have forwarded your suggestion to the product team and we will work on coming up with a solution for this. Looking forward to working with you again soon! Similar Products Featured