# Page 2 | vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is vFairs the right Virtual Event solution for you? Explore 623 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149104/vFairs/reviews

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vFairs

4.8 (623)

[View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/)

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Last updated March 16th, 2026

# Page 2 - Reviews of vFairs

## Showing most helpful reviews

Showing 26-50 of 623 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Programme Marketing Manager  
Computer & Network Security  
Used the software for: 6-12 months

### "Overall a Fully-Featured Events Management Platform, with Great Support"

December 4, 2025

5.0

vFairs have been great to work with, and the support team is extremely helpful and timely with all requests.

Pros

We have been using vFairs for the past 6 months, and have run multiple events either using the full platform, or specific features, such as badge printing. Every experience has been fantastic, especially with the help of our Project Manager, \[sensitive content hidden\]. Every request that we have made has been completed in a timely manner, even when they are last minute. The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise.

Cons

Nothing to note. Depending on how much control you want over the platform, it is helpful to know HTML and CSS, which may not be something that all organisations have in-house, but even if so, the vFairs team are on hand to complete any requests.

Review Source

LR

Laura R.  
Director of School Services  
Education Management  
Used the software for: Less than 6 months

### "Great platform, personalised support - thank you so much!"

October 8, 2025

5.0

It was a great experience and made better with the support we got from the project team especially \[sensitive content hidden\] - he was amazing!

Pros

Thank you so much to the VFAIRS team, but particularly to \[sensitive content hidden\], who has continually gone above and beyond for our event. It was our first time partnering with a third party for an event for our client, and to be honest, I was really nervous about how everything would work. \[sensitive content hidden\] was there day and night to answer questions from both us and the client side, and nothing was too much trouble. He was incredibly polite and always accommodating, even with continually changing requests, which must have been challenging at times. His professionalism, calm manner, and proactive approach made the entire experience smooth, successful, and genuinely enjoyable for everyone involved.

Cons

nothing comes to mind but if the app could be a free add on this would be ideal as many candidates use apps these days

Review Source

KH

Kristi H.  
Senior Marketing Coordinator  
Food & Beverages  
Used the software for: 6-12 months

### "\[sensitive content hidden\] deserves a raise! "

March 28, 2025

5.0

\[sensitive content hidden\] a were absolutely fantastic! From the start, they made me feel welcomed and understood. This was our first time using vFairs, and they guided me through every step of the process, providing ample training for our staff and vendors. They were genuinely invested in making the experience the best it could be for us—whether it was implementing new programs, offering additional reporting, additional one-on-ones and more! I couldn’t have navigated this transition without \[sensitive content hidden\]'s knowledge, patience, and support. She was a true shining star, and I couldn’t have asked for a better Project Manager.

Pros

vFairs is a user-friendly event platform that uses fresh and relevant technology, which made our event a huge success! The team we worked with was exceptionally engaged, highly knowledgeable, and incredibly efficient. The reporting provided afterwards was in-depth and priceless. We couldn’t have asked for a better experience!

Cons

We encountered a few hiccups with logins, entering allowances, and tracking points in our QR Code Scavenger Hunt. However, each issue was promptly addressed, and I don’t anticipate them being problems in the future.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing vFairs

vFairs was a better platform, with less costs.

Review Source

VR

Verified Reviewer  
Associate, Operations and Marketing Strategist  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Basis Investment Group - Annual Investor Conference"

September 3, 2025

5.0

We met with several providers before choosing vFairs and were blown away by the ease of use of the platform as well as the team's support.

Pros

vFairs was very easy to use and the team was very on top of our deadlines with fast response times. The platform was very professional looking.

Cons

We had a positive experience with vFairs. Having met with several providers and switching from a previous provider, we enjoyed our experience.

Review Source

YZ

Yamila Z.  
Events Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "FCEDA Platform Experience Review"

February 6, 2025

4.0

It was a great learning experience, and has cool features that elevated our events. However, we had a few issues with communications with our Project Manager. There were also a few glitches that really dissapointed us during the designing of the websites phase. It would be great to see vFairs expand the graphic designs, and templates implemented on the event websites for event administrators.

Pros

The customization capabilities, and control for email communication customizations pre, during, and post event. It's a nice elevated event experience for attendees.

Cons

The production turnaround time for certain features and graphic modifications. We were dissapointed to find out that a vFairs developer had to do the graphic updates/changes. We had to wait 1-2 days for that to get done. We were hoping to be able to control that, so it's a quicker turnaround update for our attendees, which really impacts the event outcome.

Alternatives considered

[Radancy](https://www.capterra.com/p/275758/Radancy/)

Reason for choosing vFairs

Customization capabilities and elevated presentation of event website.

Switched from

[Radancy](https://www.capterra.com/p/275758/Radancy/)

The pricing, and customization features, and email communication.

Review Source

CB

Caroline B.  
Small Business Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Positive commitment to accessibility"

December 4, 2025

5.0

Very positive. \[sensitive content hidden\] and her team were very easy to work with, extremely responsive and appreciated the need for all features to be fully accessible.

Pros

For the third year in a row, vFairs served as the platform for NDI’s virtual Disability Owned Convening. Accessibility was the top priority for NDI when selecting a platform for this event. From the outset, vFairs recognized this need and collaborated closely with us to make sure every feature was as accessible as possible. We were truly impressed by their expertise and dedication to accessibility. Furthermore, \[sensitive content hidden\] and her team were extremely responsive, demonstrated a deep understanding of the platform, and delivered outstanding customer service.

Cons

Some of the platform's features not fully accessible so were not available to us. However, this didn't impact performance.

Review Source

LS

Lauren S.  
Co-Head of Events  
Financial Services  
Used the software for: Less than 6 months

### "Reliable, customisable & gets the job done and more!"

September 8, 2025

5.0

I am delighted with my Vfairs experience thus far. Our event websites have definitely upgraded from our previous supplier and have a much more professional look and feel.

Pros

I like that they have proactive hands-on customer support, speedy response times, and the customisation ability.

Cons

It can be complicated for those without an IT background, but the team is always happy to support, and it can be made more simple.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cost, customer service was lacking, limited functionality within the base product.

Review Source

JF

Jennifer F.  
Marketing Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Vfairs- Great Event Platform!"

December 12, 2025

5.0

They met with me timely. We hit the goals within the timeframe that I needed. They were enjoyable to work with. Great Team.

Pros

Staff at V-Fairs was amazing to work with. The application is straightforward and makes it easy for customers to understand the final product.

Cons

The abilities are endless, so you don't always know what vfairs is capable of, so think outside the box.

Review Source

SH

Sharon H.  
Sr. Marketing Manager, Americas  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Account Management Support"

June 27, 2025

4.0

\[sensitive content hidden\] has been a please to work with. We are happy with her support and the final registration page. We are currently working with her on the mobile application portion for the event.

Pros

\[sensitive content hidden\] has been an outstanding support partner throughout our customer meeting set-up process. She is always responsive and professional and handles requests with ease—even under pressure. Her expertise and reliability have made a huge difference in getting this launched on a timely basis.

Cons

I would prefer that vFair set up the web blocks and let the customer be able to edit text as needed to help speed up the process. Minor changes had to be constantly rerouted to team, when it would have taken a simple step to correct ourselves, this increased our timelines.

Review Source

KM

Katie M.  
Marketing Manager  
Food Production  
Used the software for: 6-12 months

### "V-Fairs is GREAT!"

March 3, 2025

5.0

My overall experience has been very easy and transformative for our food shows! They are accommodating to all of your ideas and flexible when needed. We have weekly meetings to help keep us all on our timeline. The team is very responsive as well.

Pros

V-Fairs is very accommodating and flexible! If you have a unique idea, they will make sure it happens! I also love how all of your previous events are saved. It makes the next event that much easier.

Cons

Still working on the negotiation/allowance side of our event. I would love for the vendors to have the ability to talk just to V-Fairs on questions instead of going through me as a middleman.

Review Source

DP

Danielle P.  
Chief Growth Officer  
Mental Health Care  
Used the software for: 2+ years

### "Great experience with vFairs!"

June 25, 2025

5.0

The fact we've utilized vFairs going on three years now speaks for itself, and \[sensitive content hidden\] is key in creating a positive experience for us. We know we can always count on him to respond to our needs and be supportive before, during and after our virtual events!

Pros

We've utilized Vfairs and have worked with \[sensitive content hidden\] going on three years now! Not only is the platform user-friendly and offers a great experience to our audience, but \[sensitive content hidden\] has been a great partner in making our virtual events successful!

Cons

There are no cons! Our audience and customers rave about the quality of the experience! From the quality of the technology to navigation of the virtual space, it's top notch!

Review Source

TA

Trisha A.  
Head of Marketing, Global  
Events Services  
Used the software for: Less than 6 months

### "vFairs is fantastic!"

June 20, 2025

5.0

I want to give a special shoutout to \[sensitive content hidden\], our project manager, for the phenomenal support she has provided the Generis team. She works tirelessly to ensure our event apps are the best they can be, and we're so appreciative of her training and support. Aroosa is the best!

Pros

Very customizable, visually stunning product! App is quite user friendly on the front-end for attendees. Love the QR code scanning feature. Support team is fantastic!

Cons

The back-end can be buggy/laggy at times (when we try to work with the code ourselves, and upload speakers/users), but the support team has been eager to help us remedy these issues

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Reason for choosing vFairs

Price, customer support, prior relationship

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Getting too expensive, and we could no longer afford

Review Source

AD

April D.  
Inside Sales Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "10 out of 10, will use again"

February 25, 2025

5.0

It was great. The team was friendly, \[sensitive content hidden\] was always very quick to respond and was so patient with all of our requests.

Pros

The many options available to us for our event. We also loved the help, knowledge and responsiveness of our project manager, \[sensitive content hidden\].

Cons

Only that we were very dependent on \[sensitive content hidden\] for many registration revisions. But he was quick to respond, so it was ok. I just felt bad having to request so much of him.

Alternatives considered

[Perenso](https://www.capterra.com/p/129651/Perenso/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/)[A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/)

Reason for choosing vFairs

vFairs connected with NetSuite and we needed that for invoicing.

Switched from

[Stova](https://www.capterra.com/p/88289/Stova/)

Stova's customer service was slow and didn't feel very helpful.

Review Source

BB

Brittany B.  
Senior Marketing Manager  
Wholesale  
Used the software for: 6-12 months

### "Using vFairs Saved My Company So Much Stress"

March 6, 2025

5.0

The product is a 4 but my experience is a 5! \[sensitive content hidden\] answered all of our questions, and we had a lot of them, and quickly implemented any requests we made that were possible within vFairs capabilities.

Pros

\[sensitive content hidden\]! Plus, the ease of being able to copy a site then edit it for a new event.

Cons

The backend reporting. With Stova, we were able to pull reports to see who was sent the registration invite and more easily edit registrations, if need be.

Switched from

[Stova](https://www.capterra.com/p/88289/Stova/)

They did not have a NetSuite integration plus their customer service team was not helpful and honestly couldn't handle our requests.

Review Source

DP

Deborah P.  
Operations Supervisor  
Insurance  
Used the software for: 1-2 years

### "Excelent product and customer experience!"

October 9, 2025

5.0

Overall, we had an excellent experience with vFairs, the platform worked smoothly, but most of all we were impressed by the outstanding support and dedication of their project manager (\[sensitive content hidden\]), who made the entire process seamless and stress-free.

Pros

Great software for on site or virtual events, and innovative tools to use! Also, Strong Customer Support / Project Management

Cons

It takes a learning curve to use the product, but \[sensitive content hidden\] was always helping us to update the information

Review Source

NB

Nathan B.  
Business Application Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "vFairs is a wonderful product for all your event planning needs!"

July 17, 2025

5.0

We've had a fantastic experience using vFairs for our event management needs. What truly sets vFairs apart is that it’s a comprehensive, all-in-one platform that allows you to manage your entire event from start to finish—seamlessly and efficiently. We have worked \[sensitive content hidden\] throughout our time with vFairs and she has always been super helpful and responded promptly.

Pros

What we have enjoyed most about vFairs is that we can do everything inside the application and not have to rely on anything outside to host an event. From registration to post event analytics there is everything we needed within the application to help us.

Cons

The only con we have ran into is having to use laptops during check-in to make our printers work. vFairs has stated they are working to correct this issue though.

Review Source

NR

Nicole R.  
Senior Manager, Alumni Relations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "SCA 2025 Virtual Conservation Career Fair a success due to continued partnership with VFairs"

February 20, 2025

5.0

An overwhelmingly positive experience with the VFairs team and platform. Their project management, personability, and technical support is phenomenal.

Pros

The team at VFairs, Hamda, Sidrah, and Faha,has been absolutely outstanding to work with. Their responsiveness to our organization's needs is exceptional, and they go above and beyond to ensure we have everything necessary for a seamless and successful Virtual Conservation Career Fair. Their professionalism and attention to detail have made all the difference in creating a smooth experience for us. The platform itself is amazing, too, allowing easy use and an engaging experience for our attendees and exhibitors.

Cons

Needing to understand how to best utilize the platform updates earlier on - there were a lot of great updates this year that I should have had a better hold on before the fair.

Review Source

jL

johanna L.  
Marketing Manager  
Food & Beverages  
Used the software for: 1-2 years

### "great product for foodshows"

February 10, 2025

5.0

really great to work with, quick to responded and open to needs when asked for hypothetical aspects

Pros

ability to do lead and virtual booths. great developer who was attentive to needs and gave realistic expectations

Cons

still struggling with customer number being the identifier for customers, not emails or phone

Review Source

CS

Carla S.  
Business Development Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Above and beyond customer support"

April 14, 2025

4.0

Can't say enough good things about the project team.

Pros

The team! \[sensitive content hidden\] is our stellar project manager. She is easy to work with, highly responsive, willing to answer all our minutia questions, record video instructions, and make things very simple for us as administrators. We had an extremely fast turnaround for our first event, which was also our first event with vFairs, and she & her team could not have been more accommodating and helpful, especially given our timeline.

Cons

The back end is quite complicated, so we relied fully on the project team to get things done - which was not an issue because of how helpful they were - but would like to be able to do more on my own in an intuitive way without spending a ton of time learning how.

Alternatives considered

[Accelevents](https://www.capterra.com/p/144596/Accelevents/)[SpotMe](https://www.capterra.com/p/151102/SpotMe/)[Whova](https://www.capterra.com/p/149712/Whova/)

Reason for choosing vFairs

Functionality; cost; timeline/event turnaround; promised stellar customer support

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Webex abruptly doubled in cost that did not meet our budget.

Review Source

KW

Kimberly W.  
IT Vendor Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Software!!!"

March 20, 2025

5.0

It was great! I would use them again if we decide to do more events like this.

Pros

The PM that we were assigned, \[sensitive content hidden\], was truly amazing! She was KEY to making this event a success!

Cons

Nothing to report. They are very flexible and the software platform is really great!

Review Source

NG

Nikola G.  
Vice President in charge of Professional Development  
Legal Services  
Used the software for: 1-2 years

### "Great collaboration - definitely recommended!"

March 20, 2025

5.0

Pros

The collaboration and contact with our Project Manager, the diversity of visual options for the different parts of the platform, the support throughout the event, the post-event handling of the collaboration.

Cons

There were not really any aprticular points that did not meet our expectations.

Alternatives considered

[Project Central](https://www.capterra.com/p/175224/Project-Central/)

Reason for choosing vFairs

The price was the main deciding factor in choosing vFairs.

Review Source

SR

Shayna R.  
COO  
Environmental Services  
Used the software for: 1-2 years

### "Seamless Experience with Great Support"

June 16, 2025

5.0

Pros

Platform made managing our annual conference engaging for attendees, with agenda browsing and push notifications. Everything was user-friendly. A special shoutout to \[sensitive content hidden\] who was fantastic to work with, always providing timely responses, proactive support, and helpful guidance throughout the process.

Cons

There were a few limitations around backend customization and attendee vs speaker lists. With some minor UX tweaks, it could be even more intuitive for admins.

Review Source

KF

Katie F.  
Director of Customer Success  
Computer Software  
Used the software for: Less than 6 months

### "The vFairs team is amazing, and the platform is a lot of fun!"

October 28, 2024

5.0

It was fantastic, and our event went off without a hitch! The platform has the ability to do email sends, surveys, and more, which saved my marketing team from having to do those themselves. Our whole team, and even our customer speakers raved about the support from the vfairs team, and how well the event ran.

Pros

The support provided by the vFairs project team was phenomenal. They were incredibly responsive and very helpful with setting up our event. The day of, they were with us every step of the way, including in the sessions.

Cons

Some things were really only configurable on the back end, but because their team was so capable, they were able to get whatever we needed done.

Review Source

RJS

Rebbetzin Judi S.  
Senior Director, CPP  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Retire & Relocate Fair experience"

June 19, 2025

5.0

It has been a wonderful experience, and we look forward to working with your team again, particularly \[sensitive content hidden\].

Pros

Quick response to questions / issues. Pleasant and easy to work with. Worked very nicely with our exhibitors.

Cons

Small size of banner images -- we complained about this before, and it was not fixed. Booths should be much larger than the background -- this is a complaint from our exhibitors.

Review Source

TV

Tiffany V.  
Lead Security Analyst  
Retail  
Used the software for: 1-2 years

### "Great Customer Service"

July 1, 2025

5.0

Pros

What I liked most about the vFairs app is working with \[sensitive content hidden\], user friendly platform, and customizable options.

Cons

There aren't really any cons that my team and I have run across. Everything that we've wanted or needed thus far has been available.

Review Source

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