# vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is vFairs the right Virtual Event solution for you? Explore 624 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149104/vFairs/reviews --- vFairs 4.8 (624) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Reviews of vFairs Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Liam H Programme Marketing ManagerComputer & Network Security, 51 - 200 employeesUsed the software for: 6-12 months. “The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise.“ December 4, 2025 CR Christi R Director of EventsEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed.“ June 11, 2025 LG Laura G Membership and events administratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Having a dedicated project manager who knows the event well and what your company are wanting to achieve is excellent, as it is so important to have one dedicated person and not "go round the houses" each time you need to discuss an aspect of the event.“ November 10, 2025 BS Brittney S Director, Digital Marketing and CommunicationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out.“ June 27, 2025 KD Kulvir D Event Audience and Delegate Experience ManagerOil & Energy, 51 - 200 employeesUsed the software for: Less than 6 months. “My project manager, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked.“ November 25, 2025 HR Hongli R Community SpecialistIndustrial Automation, 10,001+ employeesUsed the software for: Less than 6 months. “The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing.“ June 18, 2025 NG Nikola G Vice President in charge of Professional DevelopmentLegal Services, 51 - 200 employeesUsed the software for: 1-2 years. “The collaboration and contact with our Project Manager, the diversity of visual options for the different parts of the platform, the support throughout the event, the post-event handling of the collaboration.“ March 20, 2025 NB Nia B Head of EventsFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Building the app was quite complicated at times when you are using it separately to the event website element.“ June 4, 2025 ## Showing most helpful reviews Showing 1-25 of 624 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jana T. Meeting Planner Hospitality Used the software for: 6-12 months ### "vFairs for the Win! " December 1, 2025 4.0 Very good! Our project manager, \[sensitive content hidden\], was amazing - I don't think she sleeps! We will be using this platform again for future Virtual Meetings. Pros The overall value for money spent is great. We loved having so many choices for the virtual spaces. Our project manager, \[sensitive content hidden\], was so responsive and great to work with! Cons My client does not use Zoom so there was a learning curve with how that worked and coaching for speakers so they were comfortable. Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing vFairs Cost of product and overall value with all of the various options Review Source KD Kulvir D. Event Audience and Delegate Experience Manager Oil & Energy Used the software for: Less than 6 months ### "Exceptional Support" November 25, 2025 5.0 My overall experience with vFairs has been extremely positive. From the initial sales call onward, every query was handled quickly and with clear, responsive communication. The customer support has truly been exceptional—consistently attentive, helpful, and proactive. It’s one of the standout aspects of working with vFairs and has made the entire process smooth and reliable. Pros What I like best about vFairs is the exceptional support. My project manager, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked. Their proactive approach and consistent communication made the entire experience smooth and stress-free. Cons One area that could be improved is the dashboard analytics and reporting. The platform lacks more advanced, intuitive, and easily accessible analytics that would help track attendee behaviour and engagement in real time. More detailed reporting, segmentation, clearer visualisation tools, and greater flexibility in exporting or customising data would make it much easier to evaluate event performance and draw meaningful insights for conversion campaigns. Alternatives considered [EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Gripp](https://www.capterra.com/p/205636/Gripp/) Reason for choosing vFairs cost as mentioned previously but also the fact that you get unlimited support from project managers there are no limited hours Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cost was the ultimate reason for the switch, cvent had very high fees on each product feature. Review Source CK Carly K. Marketing Coordinator Hospital & Health Care Used the software for: 6-12 months ### "I highly recommend vFairs for your virtual event!" March 10, 2026 5.0 Overall, it was very pleasant. I felt like everyone, especially \[sensitive content hidden\] was very helpful and made it an easy process. Pros \[sensitive content hidden\] was awesome! She was very quick to respond, troubleshoot and provide resolutions or answers. It was a great way for us to manage our event, Hanger LIVE Virtual. Cons The only thing I didn't love was when I was building the booths and adding graphics, it was difficult to get them to fit properly in the template "squares". I am not sure if I need to know the exact sizes so they fit better next time or if there is a different way to upload them so they fit better. But the ones that fit did look really good! I made it work and at the end of the day everyone was happy with how they looked. And \[sensitive content hidden\] made it easy to set up all of our exhibitor booths and showed me how to do it in advance, and helped us to gather info from the exhibitors. Review Source BS Brittney S. Director, Digital Marketing and Communications Non-Profit Organization Management Used the software for: Less than 6 months ### "\[sensitive content hidden\] delivered - the rest could have been better" June 27, 2025 3.0 Experience working with \[sensitive content hidden\] was a 10/10 Experience with the rest of vFairs (platform, user experience, capabilities, ease of use, etc.) 5.5/10 Due to the reasons I listed above, and more, I think there are better virtual conference solutions out there that are comparable in price. We don't plan to continue with virtual conferences (we're hoping to move entirely in-person), but if we ever need to again, we will probably consider another vendor. This platform is just too limited and there's no way anyone could set this up on their own without vFairs being heavily involved. Even changing a sentence on a page often had to go through vFairs instead of just being a quick 2 min change we could do ourselves. It was not what I expected and quite frankly was not what was "sold" to us in the beginning. I feel like \[sensitive content hidden\] oversold us on many things that never came to fruition. However, please do not let this review reflect negatively on \[sensitive content hidden\]. She was wonderful! Pros Working with \[sensitive content hidden\] was the highlight of our experience with vFairs. She was always available to answer any questions and was a large part of the reason our event was so successful. Cons There were several things we weren't happy about. 1. We were demoed many features that weren't included in our contract both before and after we signed the contract - scavenger hunt, photo booth, etc. 2. We had issues using vFairs to send marketing emails to registrants in 2023, but were told the issues had all been resolved and the system was upgraded since then. However, we had several issues this time too. The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out. Our last email to attendees double sent, which I was told was due to "the email being processed by 2 cron jobs at the same time". Just makes us as an organization look silly for sending two emails back to back - looked like our error. 3. The back end was the least user friend of all the vendors we explored. Many things we wanted to do had to be done by putting in a request for vFairs to do it instead of us just quickly going in and doing it ourselves. Much of it seemed to be suitable for a developer to update and not the average customer, which was disappointing. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[Cvent Webinar](https://www.capterra.com/p/10017522/Cvent-Webinar/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs We used vFairs in 2023 and liked that they had the history of doing a conference for us. Review Source MR Mashhaal R. Senior Digital Marketing Manager Real Estate Used the software for: 6-12 months ### "Great Project Managment " April 7, 2026 5.0 Pros My Project Manager,\[sensitive content hidden\] , was highly supportive, collaborative and a problem-solver! She really turned up for us throughout our events' setup. Cons The backend was too complicated - if you are not a developer or a coder it can get really overwhelming Review Source SC Sarah C. Outreach Programs Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Launch Dayton Startup Week 2025" September 24, 2025 5.0 This was my first time being on the ground floor of choosing an event management platform. I didn't know what to expect, but from what my colleagues have described, the support we got from vFairs was remarkable. Pros The value for the cost of vFairs was extraordinary. Additionally, the support team response time and helpfulness a huge recommending factor. Our guests enjoyed the app, and we appreciated all the function, and the back-end analytics. Cons The process of networking our printer to the app was frustrating. That may have been complicated by our network set up, but it took two long set up Zooms. Again, though, the support team was patient and willing to give us a lot of time. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs Cost was the initial driving factor; though we had at least one platform that offered a similar cost. However, from the start, vFairs actually seemed to want to work with us. Several platforms made it clear that our event was too small for them to really care much. Switched from [Whova](https://www.capterra.com/p/149712/Whova/) As a team we were not happy with our Whova experience; and went looking for an alternative. Review Source CR Christi R. Director of Events Education Management Used the software for: 1-2 years ### "Great product, great service - select your Live Streaming service wisely" June 11, 2025 5.0 Always very friendly and helpful staff. Issued a dedicated account manager, \[sensitive content hidden\], who walked us through every step of the system from beginning to end. When questions came up that required more technical assistance, she would schedule meetings with specialists in the software. We also enjoyed the look and feel of both the online platform and the mobile app. Pros The look and feel of the product and the superb support from the vFairs team. Our attendees and sponsors both enjoyed the experience with the event app. Cons Some of the basic reporting we wanted from the system had to have custom reports created or couldn't provide all the info we wanted in 1 report. We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed. Alternatives considered [InEvent](https://www.capterra.com/p/177991/InEvent/)[Eventtia](https://www.capterra.com/p/141780/Eventtia/)[Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs Pricing for the features we were looking for Switched from [Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/) vFairs provided more options at a lower cost than most other platforms we looked at Review Source BB Brandon B. Manager Teammate Experience and Culture Retail Used the software for: 6-12 months ### "LOVE LOVE LOVE vFairs" June 19, 2025 4.0 We loved our experience so much that I referred the vFairs team over to colleagues at DSG who execute other events and they are currently locking down an agreement for 7 events! Pros Highly attentive, responsive and always willing to give as much time as we needed to achieve the desired outcomes. Cons We did not have any true cons other than an initial struggle to log in on the backend to make edits on our own. Reason for choosing vFairs We needed the additional support because we have a small team Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Switching to VFairs saved us money in our budget. Review Source ZF Zenovia F. Information Technology Educator Education Management Used the software for: Less than 6 months ### "Service Above Self" June 19, 2025 5.0 Despite the time and location difference, my overall experience with vFairs was positive. There was a bit of a learning curve that sometimes led to frustration, but our account manager was always willing to assist. He provided demonstrations of various processes and/or reached out to the vFairs development team to ascertain the best method to help us with some of the more tedious tasks. Many thanks to \[sensitive content hidden\] who is a true asset to the company. Pros I appreciated the working relationship that quickly developed between the senior project manager, \[sensitive content hidden\] other vFairs personnel, and our organization's team. He set up a regular virtual meeting cadence to assist us and was accessible via email as well. Cons Trying to get documents/videos to show on the mobile app was a bit challenging; however, this was soon alleviated. Our account manager,\[sensitive content hidden\] continued to step up to the plate to ensure our delegates had access to conference material. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs The number of available features and the assurances offered by the sales team and upper-level management. Review Source DM Darren M. Marketing Manager Food & Beverages Used the software for: 1-2 years ### "vfairs - event software " December 11, 2025 4.0 \[sensitive content hidden\] was outstanding in setting up and staying organized as she consistently kept meetings and agenda's moving forward Pros value for money and our customer liason was great to deal with Mobile app is slick and easy for pre-event registration Cons lack of integration with our systems Reporting is clunky and sometimes difficult to go back and retrieve Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing vFairs company suggested them, and met them at a conference Switched from [MealSuite](https://www.capterra.com/p/90911/ThreeSquares-Dining-Management/) cost and mobile capabilities were the reason i switched Review Source AG Andy G. VP of Procurement Food & Beverages Used the software for: Less than 6 months ### "V-Fair at Food Centric Beachside" February 20, 2025 5.0 I went from concerned about implementation to satisfaction with the overall experience. Look forward to next year. Pros First time around with V-Fair and the entire process went perfect. From initial set up of allowances to actual staff being present for registration of our customers. Each V-Fair associate was professional and attentive to our needs. Cons More training for our associates and vendors. When something is new, there is hesitation. Must create a user-friendly approach to this new technology. Review Source LC Leon C. cyberQuarter Project Manager Higher Education Used the software for: Less than 6 months ### "vFairs - a great experience" November 21, 2024 5.0 Our overall experience was very positive. The customer support made a big difference and sets vFairs apart from their competitors. We didn't just pay for use of the platform, we got a dedicated project manager and customer support staff member who made sure we were set up and ready, with continuous support throughout our virtual event. Pros The customer support and project manager that were provided to us went the extra mile and made sure we were ready for our event. Cons The backend can sometimes be a bit complicated. Alternatives considered [SpotMe](https://www.capterra.com/p/151102/SpotMe/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing vFairs vFairs had a fair price but their platform seemed most appropriate for what were wanting to use it for. Review Source VR Verified Reviewer Programme Marketing Manager Computer & Network Security Used the software for: 6-12 months ### "Overall a Fully-Featured Events Management Platform, with Great Support" December 4, 2025 5.0 vFairs have been great to work with, and the support team is extremely helpful and timely with all requests. Pros We have been using vFairs for the past 6 months, and have run multiple events either using the full platform, or specific features, such as badge printing. Every experience has been fantastic, especially with the help of our Project Manager, \[sensitive content hidden\]. Every request that we have made has been completed in a timely manner, even when they are last minute. The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise. Cons Nothing to note. Depending on how much control you want over the platform, it is helpful to know HTML and CSS, which may not be something that all organisations have in-house, but even if so, the vFairs team are on hand to complete any requests. Review Source VR Verified Reviewer Associate, Operations and Marketing Strategist Commercial Real Estate Used the software for: Less than 6 months ### "Basis Investment Group - Annual Investor Conference" September 3, 2025 5.0 We met with several providers before choosing vFairs and were blown away by the ease of use of the platform as well as the team's support. Pros vFairs was very easy to use and the team was very on top of our deadlines with fast response times. The platform was very professional looking. Cons We had a positive experience with vFairs. Having met with several providers and switching from a previous provider, we enjoyed our experience. Review Source JF Jennifer F. Marketing Manager Food & Beverages Used the software for: 6-12 months ### "Vfairs- Great Event Platform!" December 12, 2025 5.0 They met with me timely. We hit the goals within the timeframe that I needed. They were enjoyable to work with. Great Team. Pros Staff at V-Fairs was amazing to work with. The application is straightforward and makes it easy for customers to understand the final product. Cons The abilities are endless, so you don't always know what vfairs is capable of, so think outside the box. Review Source DP Danielle P. Chief Growth Officer Mental Health Care Used the software for: 2+ years ### "Great experience with vFairs!" June 25, 2025 5.0 The fact we've utilized vFairs going on three years now speaks for itself, and \[sensitive content hidden\] is key in creating a positive experience for us. We know we can always count on him to respond to our needs and be supportive before, during and after our virtual events! Pros We've utilized Vfairs and have worked with \[sensitive content hidden\] going on three years now! Not only is the platform user-friendly and offers a great experience to our audience, but \[sensitive content hidden\] has been a great partner in making our virtual events successful! Cons There are no cons! Our audience and customers rave about the quality of the experience! From the quality of the technology to navigation of the virtual space, it's top notch! Review Source NB Nathan B. Business Application Analyst Hospital & Health Care Used the software for: 6-12 months ### "vFairs is a wonderful product for all your event planning needs!" July 17, 2025 5.0 We've had a fantastic experience using vFairs for our event management needs. What truly sets vFairs apart is that it’s a comprehensive, all-in-one platform that allows you to manage your entire event from start to finish—seamlessly and efficiently. We have worked \[sensitive content hidden\] throughout our time with vFairs and she has always been super helpful and responded promptly. Pros What we have enjoyed most about vFairs is that we can do everything inside the application and not have to rely on anything outside to host an event. From registration to post event analytics there is everything we needed within the application to help us. Cons The only con we have ran into is having to use laptops during check-in to make our printers work. vFairs has stated they are working to correct this issue though. Review Source KW Kimberly W. IT Vendor Manager Information Technology and Services Used the software for: 6-12 months ### "Great Software!!!" March 20, 2025 5.0 It was great! I would use them again if we decide to do more events like this. Pros The PM that we were assigned, \[sensitive content hidden\], was truly amazing! She was KEY to making this event a success! Cons Nothing to report. They are very flexible and the software platform is really great! Review Source KF Katie F. Director of Customer Success Computer Software Used the software for: Less than 6 months ### "The vFairs team is amazing, and the platform is a lot of fun!" October 28, 2024 5.0 It was fantastic, and our event went off without a hitch! The platform has the ability to do email sends, surveys, and more, which saved my marketing team from having to do those themselves. Our whole team, and even our customer speakers raved about the support from the vfairs team, and how well the event ran. Pros The support provided by the vFairs project team was phenomenal. They were incredibly responsive and very helpful with setting up our event. The day of, they were with us every step of the way, including in the sessions. Cons Some things were really only configurable on the back end, but because their team was so capable, they were able to get whatever we needed done. Review Source TC Tracy C. Franchise Operations Director Automotive Used the software for: Less than 6 months ### "RNR Tire Express Franchise Conference " March 3, 2025 5.0 Very good. Our team was very satisfied with the support we received. Pros Customer Service. Our point of contact was very helpful and had a great timeline to complete our tasks needed to launch the app and tech on time. Cons registrations were not automatically sent to me upon submitting, I had to go into the system to pull new lists each time. Review Source AC Amir C. Ceo Information Services Used the software for: 1-2 years ### "SWAN review" June 13, 2025 5.0 Easy and good communication/response time. We were able to tailor our experience and build a continuous relationship. Pros User experience and support, the app received great reviews from our Conference attendees from many different countries. Cons Some functionality like leaderboard could use updating to make it look more modern in line with other apps. Review Source MM Miriam M. Development and Operations Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great experience!" June 27, 2025 5.0 Pros I greatly appreciated the quick communication with our vFairs representative, Momin. He made the whole platform setup process a breeze. Cons This is not necessarily a con towards vFairs, but it was a very lengthy process to fully setup our platform. Review Source JJ Josh J. Attraction Manager Hospital & Health Care Used the software for: 2+ years ### "Good experience with Vfairs" March 10, 2025 5.0 Pros Easy to use, helpful account managers and innovative features Cons Some technical issues around video playback for webinars Review Source AIC Andreea Ioana C. Digital Marketing Manager Food & Beverages Used the software for: Less than 6 months ### "First time user - usefull app" March 28, 2025 5.0 The Vfairs team aimed to make the process as easy as possible for setting up the sessions and events details. Overall, the app was a nice add-on for our team event Pros The support of Fatimha th rough setting up the app and making the process easy. There are a lot of options available on what can be done with the app and it looks like a great tool for exhibitions though I did not get the chance to test it yet for that purpose Cons If you do not use Vfairs on day-to-day basis it may take a while to get your head around it . Review Source JL Jackson L. Field Marketing Specialist Consumer Goods Used the software for: Less than 6 months ### "VFair Review" July 7, 2025 4.0 Pros The communication from the vFairs team has been reliable and proactive in finding solutions to our issues. Cons Some of the backend pieces are a bit complex but with the support provided this isn't a huge issue if addressed in a timely manner. Review Source Similar Products Featured