# Sauce Labs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sauce Labs Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more.

Source: https://www.capterra.com/p/149089/Sauce-Labs

---

# 

 Sauce Labs Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sauce Labs

## What is Sauce Labs?

In a world that relies on code, Sauce Labs strives to make it work for everyone, everywhere and every time. This is digital confidence. Sauce Labs is the leading provider of continuous test and error reporting solutions that gives companies confidence to deliver a trusted digital brand experience to their customers. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time.

## What is Sauce Labs used for?

[Automated Testing](https://www.capterra.com/automated-testing-software/)[Continuous Integration](https://www.capterra.com/continuous-integration-software/)[Performance Testing](https://www.capterra.com/performance-testing-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sauce Labs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://saucelabs.com&name=Sauce Labs)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sauce Labs

4.4 (32)

VS.

[4.9 (130)](https://www.capterra.com/p/161589/accelQ/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (32)

Ease Of Use

4.9 (663)

Value For Money

4.2 (23)

Value For Money

4.9 (573)

Customer Service

4.3 (28)

Customer Service

4.9 (552)

## Sauce Labs alternatives

Highest Rated

[5.0 (68)](https://www.capterra.com/p/229339/QA-Wolf/reviews/)

Starting price

Contact vendor for pricing

[BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)

[4.6 (663)](https://www.capterra.com/p/162900/BrowserStack/reviews/)

Starting price

$39.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/162900/BrowserStack/)

[TestMu AI](https://www.capterra.com/p/170732/LambdaTest/)

[4.6 (543)](https://www.capterra.com/p/170732/LambdaTest/reviews/)

Starting price

$15.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/170732/LambdaTest/)

[Katalon Studio](https://www.capterra.com/p/235574/Katalon-Studio/)

[4.4 (706)](https://www.capterra.com/p/235574/Katalon-Studio/reviews/)

Starting price

$170.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/235574/Katalon-Studio/)

[View all alternatives](https://www.capterra.com/p/149089/Sauce-Labs/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Supports Parallel Execution

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Run multiple tests simultaneously in different environments or parts of the code base

Move & Copy

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Copy and paste test cases in order to use the same tests in different suites and plans

Requirements-Based Testing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assess the performance and functionality of software by testing against predefined requirements and specifications

Benchmarking

Compare key metrics for the business against prominent players in the industry

Debugging

Detect and remove errors

Mobile Testing

Test the ability of mobile applications

Sauce Labs 9 features

Compare key metrics for the business against prominent players in the industry

Detect and remove errors

Test the ability of mobile applications

Copy and paste test cases in order to use the same tests in different suites and plans

Assess the performance and functionality of software by testing against predefined requirements and specifications

Run multiple tests simultaneously in different environments or parts of the code base

Provides test performance metrics such as availability, response time, and stability for a system

Pre-written scripts that simulate situations within each test

Checks web applications or websites for issues or bugs

Features

4.4 (26)

4.4

Based on 26 reviews

## Pricing

Value for money

4.2 (23)

Free Trial

[View pricing plan details](https://www.capterra.com/p/149089/Sauce-Labs/pricing/)

Live testing

$39.00

Flat Rate,Per Month

It includes:

-   Unlimited Testing Minutes
-   Unlimited Users

Virtual Cloud

$149.00

Flat Rate,Per Month

It includes:

-   Unlimited Testing Minutes
-   Unlimited Users

Real Device Cloud

$199.00

Flat Rate,Per Month

It includes:

-   Premium Support Options
-   Private Device Cloud
-   Sauce Connect Proxy Local Tunneling
-   Single Sign-on (SSO)
-   Unlimited Automated Testing Minutes
-   Unlimited Users

Value for money

4.2 (23)

4.2

Based on 23 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Jenkins](https://www.capterra.com/p/171026/Jenkins/)[

Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/)[

CircleCI](https://www.capterra.com/p/150380/CircleCI/)

## Support, customer service and training options

Customer Service

4.3 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (28)

4.3

Based on 28 reviews

## User reviews

Overall rating

4.4

Based on 32 reviews

Filter by rating

5(16)

4(14)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MR

Maria R.

QA Lead

Financial Services

### "The worst experience ever!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 8, 2025

Pros

The worst experience ever! Never recommend. Do not provide service which was paid for, even on yearly enterprise subscription.

Cons

Once you pay for yearly subscription, they only interested you to buy additional services and do not fix your issues for ages Support manager is only for marketing, aggressively push you to buy unnecessary services and increase fees. browserstack is much much much better

Alternatives considered

[BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)

Reasons for choosing Sauce Labs

fee was more affordable, fee was more affordable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PC

Paulo Cesar G.

Sr. QA Automation Engineer

Insurance

### "A great tool for multi browser testing and Mobile testing."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 20, 2024

A great tool for multi browser testing and Mobile testing.

Pros

It provides many Real Mobile devices on the cloud plus emulators for mobile and web testing

Cons

It has limitations on the number of concurrent executions you can have

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Analia F.

Ssr. QA Tester

Insurance

### "A great tool to test through different Browsers/OS versions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2024

A great tool to test through different Browsers/OS versions, and mobile testing through multiple mobile make/model/versions

Pros

It provides great variety of Browser versions and Mobiles through emulator or real mobile phones available.

Cons

It becomes costly when multiple instances need to be executed for automation purposes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZB

zaineb b.

Senior QA Engineer

Computer Software

### "SauceLabs for automated and manual testing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 2, 2022

Pros

\- it integrated well with most of test automation libraries/languages- the synchronised aspect and how fast tests were executed- manual debugging/inspection sessions on iOS and Android and I was impressed by the quality of the image and the video session generated at the end of each session (manual or automated)- very fast execution with native solutions (Espresso/ XCUITest)- has a variety of devices (real iOS and Android devices also Simulators/Emulators)- great support team

Cons

it is a bit expensive if the number of users is smallintegration with CodeceptJS (what we wanted to use at the time) is not working properly

Alternatives considered

[BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Ecommerce Manager

Retail

### "A little jittery but worth while for cross platform performance testing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 16, 2021

Overall it fits the bill if you don't want to spend the money purchasing devices in the categories you need to check.

Pros

I like that it has all the different device categories that you would need to find issues in your user experience.

Cons

The real device options are insanely slow and make for a very jittery experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Manager

Information Technology and Services

### "Tests with different devices"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 16, 2019

Pros

The possibility to tests on differents devices even on real devices

Cons

Sometimes a bit slow but even with that, you will earn a lot of time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Professor

Information Technology and Services

### "Automated testing following the CI/CD pipeline and integration strategies for web automation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 31, 2019

Pros

This platform offers one of the best solutions for integrating deep automated browser testing using the CI/CD pipeline. It also makes use of code management using version control mechanisms like GIT or TFS. It integrates best with Jenkins and makes creation of builds and setup really smooth that improves the automation capabilities. Test reports generation is pretty simple and easy to share. We can write and run tests parallely and automate them using simple coding mechanisms and commonly used programming languages.

Cons

A really great platform and value for money, no major disadvantages noticed!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rohit D.

Software Engineer

Retail

### "Sauce Labs Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 27, 2018

Extremely useful tool for testing purposes. Definitely recommended.

Pros

In my organization this is the preferred solution for browser testing. No need to maintain our own infrastructure for testing. Saves the cost of real device purchase due to its emulators and simulators.

Cons

Need to add more devices other than US and Europe for applications used worldwide.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital Project Manager

Computer Software

### "Good in certain Circumstances"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 9, 2018

Pros

This software is great if you only have access to one type of computer and phone and have a lot of time to QA.

Cons

It takes a very long time to render each device type which can slow down QA. Might just be easier to purchase the main devices your team QA's on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Computer Software

### "Live Testing Comes at a Price"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 24, 2018

Pros

Easy to use and modern interface Most browsers and devices are available Offers real device testing

Cons

Prices are high after using a free trial

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149089/Sauce-Labs/reviews/)

Popular comparisons

[BrowserStack vs Sauce Labs](https://www.capterra.com/compare/149089-162900/Sauce-Labs-vs-BrowserStack) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)