# Cofense PhishMe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cofense PhishMe the right Email Security solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149077/Phishme/reviews

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Cofense PhishMe

4.7 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Cofense PhishMe

Ease of use

4.8

Customer Service

4.6

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ivan M.  
Technical Services  
  
Used the software for: 6-12 months

### "Phishing education made easy"

February 27, 2018

4.0

This is a tool like no other, phishing education is a must for every organization. We also test new employees for phishing and the benefit is they learn to be wary of suspecting emails, right before their ignorance about this security topic becomes a threat for the entire company.

Pros

I like the fact this tool allows you to teach people how to spot a phishing e-mail. It's a very effective tool for training the weakest security link in the organization, the human factor.

Cons

Whilst being easy to use and very straightforward, you get a sense that it might be overpriced. Unless your organization is mid-to-large in size, small businesses might prioritize other expenses before investing in a license for the PhishMe Simulator.

Review Source

UP

Udhayasimha P.  
Senior Information Security Specialist  
Computer Software  
Used the software for: 1-2 years

### "One stop for reporting and analyzing Phishing emails"

October 6, 2022

4.0

Very pleased. It helped save several man hours for our analysts who regularly monitor, investigate and respond to malicious email campaigns reported by the end users

Pros

Easy to use interface and integration with 3rd party threat intelligence tools for incident triage and response. Email response to reporters with just few clicks and the bulk response options.

Cons

Not much to say in this area. The interface could be improved a little for the response times. When integrated with Proofpoint and run bulk searches it takes quite a bit of time to return the results

Alternatives considered

[PhishER](https://www.capterra.com/p/229206/PhishER/)

Reason for choosing Cofense PhishMe

Cost and easy to use and customize.

Review Source

Ryan F.  
Service Desk Analyst/ On Site Technician  
Law Practice  
Used the software for: 6-12 months

### "Works well."

July 16, 2019

5.0

Pros

We have this deployed to everyone in my company and it makes reporting phishing so much easier on the end users.

Cons

There is nothing to complain about, you click one button and it reports phishing. Simple!

Review Source

VR

Verified Reviewer  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "Extra protection for peace of mind"

May 9, 2022

4.0

Overall we've had a great experience with Cofense. In spite of the growing pains, their support team is quick to respond, polite, professional, and diligently work to find a resolution.

Pros

Phishing emails are continually evolving and often times the first line of email scanners will miss a phishing emails. Cofense provides an additional layer of security by scanning emails again to catch malicious emails that make it through the initial filters.

Cons

Cofense appears to be experiencing growing pains. We've had several hours of scanner downtime when their servers get overloaded, training emails that fail to send, or alerts / reports that stop working for no apparent reason.

Review Source

Chad J.  
Director of IT and HR Operations  
Government Administration  
Used the software for: 6-12 months

### "Create a Security Aware Culture"

September 13, 2019

5.0

Great experience, allow us to create a cyber awareness campaign for the organization.

Pros

The product is easy to set up, the customized templates allow you to create 100s of scenarios to help educate your workforce on cybersecurity. Great reporting features allow your organization to track progress and further education for those you are more susceptible.

Cons

Product was pretty easy to set you, it would be nice if it integrated with their LMS platform to automated training assignments to those who click.

Review Source

JV

Joevanne V.  
IT Security Engineer  
  
Used the software for: 2+ years

### "Great overall product "

October 10, 2017

5.0

Pros

Phishme offers a lot more than iust phishing simulations. They offer triage and intelligence. With these additional tools it's easy to integrate with other products and add an extra layer to phishing protection.

Review Source

VR

Verified Reviewer  
Mechanical Engineer  
Oil & Energy  
Used the software for: 2+ years

### "great product increasing for increasing awarness"

January 8, 2021

5.0

great sorftware, does well what it is meant for - increase security of the buissness

Pros

it actually make people more aware of cyber security in general and not only phishing risk. it would be hard to make this kind of experience otherwise

Cons

no big complains but got one problem with the app when migrating between email client versions. had to actually reinstall the client to get everything working.

Review Source

FH

Frederik H.  
Microsoft 365 Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Cofense PhishMe is a great tool for learning users to be aware of phising"

November 28, 2022

5.0

Pros

Interactive fun tool that is made so you can challenge your colleagues in being the best in finding phising mails

Cons

As a user of the tool I haven't found any cons yet.

Review Source

DB

David B.  
Computer systems administor  
  
Used the software for: Less than 6 months

### "Great learning tool"

July 10, 2018

5.0

Taught my staff to spot phishing emails

Pros

I liked that i was able to use this to teach my staff how to spot phishing emails, This program does lot more then just phishing emails. it has lots of usefully feature to teach security.

Cons

Cost a lot if you are a small company and dont have to send out lots of emails, it is more for larger companies with lots of employees.

Review Source

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