--- title: "NG Firewall Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NG Firewall Software - reviews, pricing plans, popular comparisons to other Network Security products and more." source_url: "https://www.capterra.com/p/149070/NG-Firewall/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # NG Firewall Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NG Firewall ## What is NG Firewall? Cloud-based solution that includes network security, user management, content filtering, and performance optimization tools. ## What is NG Firewall used for? [Network Security](https://www.capterra.com/network-security-software/)[Network Management](https://www.capterra.com/network-management-software/)[Firewall](https://www.capterra.com/firewall-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $270 Other, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NG Firewall 4.8 (20) VS. [4.5 (96)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/) Starting Price $270 Other, Per Year Starting Price $245 One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (20) Ease Of Use 4.6 (4,462) Value For Money 4.7 (20) Value For Money 4.8 (3,353) Customer Service 4.8 (17) Customer Service 4.7 (3,035) ## NG Firewall alternatives [4.5 (295)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) [4.4 (4,462)](https://www.capterra.com/p/648/Norton-Security/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/648/Norton-Security/) [ManageEngine Firewall Analyzer](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/) [4.5 (249)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/) Highest Rated [NordVPN](https://www.capterra.com/p/166743/NordVPN/) [4.6 (1,396)](https://www.capterra.com/p/166743/NordVPN/reviews/) Starting price $11.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166743/NordVPN/) [View all alternatives](https://www.capterra.com/p/149070/NG-Firewall/alternatives/) ## FAQs about NG Firewall Overview ### Which roles and teams benefit most from NG Firewall? NG Firewall is most used by IT administrators, systems administrators, network engineers, and security specialists who manage network access, traffic policies, threat controls, and troubleshooting. IT directors, CIOs, technical managers, and operations leaders use it to oversee security standards and connectivity. Owners, presidents, consultants, and sales engineers rely on it when evaluating or supporting client network deployments. Answer based on 20 reviews Overview ### What company size and specific industries is NG Firewall built for? NG Firewall is designed for small to midsize organizations that need cloud-based network security optimization and clear visibility into network activity and firewall server status. It is aimed at businesses across industries that want to monitor their firewall environment without requiring enterprise-scale complexity. Features and Usability ### What are the key features of NG Firewall? NG Firewall offers next-generation firewall controls, intrusion detection and intrusion prevention, content filtering, anti-virus and anti-spam protection, and VPN support. It also includes access controls, role-based permissions, single sign-on, two-factor authentication, real-time monitoring, alerts, audit trails, and customizable reporting for network security and policy management. Integrations ### Which third-party tools and platforms does NG Firewall integrate with? NG Firewall connects natively to OpenText Core DNS Protection. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does NG Firewall offer? NG Firewall provides webinars, documentation, and videos to help teams get started. Webinars support live instruction and questions, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs for learning the product at a self-paced pace. Answer based on 1 reviews Getting Started and Support ### What customer support options does NG Firewall offer? NG Firewall provides email/help desk, FAQ/forum, knowledge base, and phone support. Reviewers say tech support has been very helpful when needed, with service that leaves a positive impression. The available self-service resources and direct contact options give users several ways to get answers and resolve issues. Answer based on 1 reviews ## Features AI summary Based on 3,200 Network Security reviews Capterra data shows that buyers of Network Security software rank the following features as their top priorities: - **Firewalls** (**59%** of reviewers rated this feature as critical) - **Threat Response** (**52%**) - **Intrusion Detection System** (**47%**) NG Firewall supports all three features that reviewers identify as most important: **Firewalls**, **Threat Response**, and **Intrusion Detection System**. Together, these capabilities help businesses block unauthorized access, respond to security incidents faster, and detect suspicious activity across the network, allowing teams to protect systems more effectively and reduce security risks. Firewalls 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Threat Response 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Intrusion Detection System 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Identify and alert about security breaches by third parties VPN 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Extend virtual private network over public networks to enable protected information exchange Policy Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization Access Controls/Permissions 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems NG Firewall 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Content Filtering: Control or restrict access to web content or applications - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Visualization: Graphical representation of data - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Filtering: Find & retrieve relevant data or documents - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Intrusion Detection System: Identify and alert about security breaches by third parties - Intrusion Prevention System: System that monitors network traffic to prevent malicious activity. - IP Filtering: Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports. - Log Access: Collection, search, and analysis of access logs and audit logs - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Network Analysis: Run tests on a network to find the root cause of network issues - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Network Resource Management: Monitor and manage resource utilization for network infrastructure - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Policy Management: Create, manage, and track policies and procedures within an organization - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spam Blocker: Filters used to determine different types of malware threats - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - VPN: Extend virtual private network over public networks to enable protected information exchange - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Reporting: Collect and analyze traffic data about website visitors --- Features 4.8 (20) 4.8 Based on 20 reviews ## Pricing Value for money 4.7 (20) Free Trial Free Version Basic $270.00 Other,Per Year Value for money 4.7 (20) 4.7 Based on 20 reviews ## Integrations [ OpenText Core DNS Protection](https://www.capterra.com/p/143127/SecureAnywhere-Web-Security/) ## Support, customer service and training options Customer Service 4.8 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (17) 4.8 Based on 17 reviews ## User reviews Overall rating 4.8 Based on 20 reviews Filter by rating Counts reflect reviews available in this feed. 5(15) 4(5) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful PAUL O. Technical Director Used the software for: 3-5 years ### "Untangle is by far the best firewall you can get!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 We love it and recommend all the time. We have moved clients from Sophos and Fortigate to Untangle, and they love it. Pros We love the fact that Untangle has products from a home user to enterprise companies. The flexibility is amazing, from getting an appliance, to being able to deploy it on a VM allows a lot of different companies to get the benefits. Cons The interface is not intuitive for a user that has never used a piece of software like this before. OW Owner Owner Used the software for: 3-5 years ### "Simple and Effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 22, 2024 I have had a great experience with NG Firewall, we use it across multiple locations, and it is very reliable and easy to use. Pros Ease of setup, multiple features all in one, not nearly as expensive as competitors. Cons Some of the hardware appliances aren't the most reliable, and we have had to build custom machines to have the software run on. IC IT Consultant IT Consultant Used the software for: I used a free trial ### "A possible options with some advantages, but the costs add up for the modules." 4.0 December 5, 2019 I was evaluating this as a pfSense alternative, and it has some ease of use pros. Easier to install that is wizard based and with a graphical GUI. Easy to get going, and there is a 30 day evaluation for the paid modules. I can see this being a good fit for some uses. Pros Very easy to install, with a decent web interface that allows for direct mouse/keyboard graphical browser use, as opposed to text-only console interfaces on other options. Cons Cost. The modules that you'd need for any real deployment are not exactly cheap. Alternatives give you much more core, out-of-the-box functionality. SA System Administrator/IT Director System Administrator/IT Director Used the software for: Less than 1 year ### "Untangle NG Firewall a multi functional system for web interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2020 With many students on our campus I have been able to put my trust in the web filter that NG Firewall provides. Being able to control web searching, access, and the amount of time users spend on the internet i has proven to be highly valuable in my daily responsibilities. Your management will be completely amazed at the results that the system provides. The features are endless and the developers are constantly working to expand functionality as well as stay relevant to a ever changing technology industry. Pros The system has many features for example the ability to track web use within any organization from large, medium, to small. Imagine being able to see a extensive report on bandwidth usage. The report will allow you to see where your bandwidth is being chewed up as well as creating a policy to allocate how its parsed out to end users. System Administrators often battle latency on their networks this feature allows you to zero in and control the issue. The entire Untangle NG Firewall is very easy to deploy as well as manage, it has a very slick robust web portal called command center. Command center is exactly what its named. From the portal you have the ability to perform tasks like being able to remote into the NG Firwewall as well as check the system status and keep up to date on licensing. Its all there at your finger tips. Cons Integration into a large school campus was flawless. You have the ability to bridge your firewall or let it handle any router functions with existing equipment. Untangle can be function as your main filter on in coming and outgoing network traffic, or it can sit behind your firewall and share in multiple networking tasks. BB Bill B. Owner Used the software for: Less than 1 year ### "Great for small business" 5.0 August 9, 2019 I have implemented it at my office as the primary UTM, testing it for installation at customer sites. The performance is very good, it will email you a detailed report every day. The protection is on par with competitors, but it is simpler to set up than many of them. Pros Untangle is available in both free and paid versions. If you want an extra feature beyond basic firewalling, you can pay an annual fee for that feature. They offer a package of all the add-ons for much less than what it would cost to buy them separately, so if you are thinking about using the paid features, they have structured it so it just makes sense to get them all. Even so, the comprehensive bundle price is less than most other UTMs with actively managed security features. The free version does include some lite versions of things like the virus scanner and app control, and includes ad blocking, phishing detection and web monitoring for free. The interface is very easy compared to most UTMs, but you can still dig into the details to accomplish more sophisticated configurations. Even then the system is clearly laid out and easy to navigate. Cons Like all web-based UIs, it takes a few clicks to get things done. Ishtiaq N. Network and security specialist Used the software for: 3-5 years ### "Net gen firewalls for complete security" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 2, 2022 It is an awsome experience, for administrators jus one time set up and you are good to go, rest monitoring is required. Pros Ssl vpn Policy based routing. Wizard to easily set up rules. All the security bundles in a single package. Cons Bug fixation takes a lot of time, this needs to be done on priority and patches should be released weekly with the complete blue print. NE Network Engineer III Network Engineer III Used the software for: Less than 1 year ### "Great solution for Network Security, managing policies is pretty easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2022 Overall this is an amazing firewall, I really enjoyed working on the UI, and it seems to be working pretty well. We can easily control the traffic by applying the firewall rules. Pros Really liked one simple dashboard, we can take a very quick glance looking at dashboard, and have summarized idea of what is happening. Dashboard for application visibility, top talkers are also great feature on its UI. Cons We should have the ability to filter by user groups the login access on captive portal. AS Application Support Team Lead Application Support Team Lead Used the software for: 3-5 years ### "great solution! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2018 Pros Support is some of the best I've ever used, very responsive and knowledgable about advanced networking and their product in general, even at T1 support. I love that it can be installed on your own hardware or even a VM if you're feeling fancy. The features of the free version are great foa SOHO and the paid versions are relatively inexpensive if you'd like or need additional features or protection. The UI is intuitive and the oly problem I've had with them is when there's a hardware failure (not often, but at my peak I was managing upwards of 100 of them). Cons I'm not a huge fan of their pricing model for SMBs. It's easy to be in the "in-between" and requres a lot of overhead; one must exclude MAC addresses of "bypassed devices" (think printers and the like) that will literally bypass the firewall, or they must pay for the higher license tier. Typically licenses like this are per user, seat, etc. - not per mac address. PR President President Used the software for: 3-5 years ### "Untangle / Arista Firewall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2022 Great experience. very effective against attacks. Pros Ease of use and installation and confdiguration Cons Nothing negative to say about the product in general. IM IT Manager IT Manager Used the software for: 3-5 years ### "Don't overlook Untangle" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2020 The big thing with Untangle is the ease of use. We're a small I.T. operation so we're switching gears constantly. Untangle's interface is easy and intuitive enough that we can jump into it quickly and move on. We don't have to refer to notes to figure out how to do something complicated. Pros Untangle gets it...they do firewalling and do it very well. The product is very easy to use, that's it's big selling point. Cons Historically they've been a little slower on the development side, features roll out behind the big guys. [View all Reviews](https://www.capterra.com/p/149070/NG-Firewall/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.