# Whip Around Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Whip Around the right Inspection solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148935/Whip-Around/reviews

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Whip Around

4.7 (577)

[View alternatives](https://www.capterra.com/p/148935/Whip-Around/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Whip Around

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

JF

Joshua F

Operations ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months.

“The preventative maintenance and driver inspections are critical to ensuring a healthy fleet and keeping my drivers watching for any malfunctions with my vehicles—these notifications of maintenance due really help me keep track of my ever-growing fleet. “

August 10, 2022

EY

Eamonn Y

MechanicTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“it crashes, you type a response that takes you 10 minutes to write and then after submitting it gives an error and half the time I just say F it and don't redo it.“

April 4, 2024

SC

Scott C

OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months.

“The ability to track each truck of its inspection history, mileage, and maintenance from the fingertips of your phone or online computer, it just works.“

December 24, 2022

SH

Stephanie H

OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Unable to cancel subscription, takes 60 days and they threaten to continue to bill my credit card, which I cannot remove from my account.“

February 19, 2025

JF

Joshua F

Operations ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months.

“I also really like being able to notify all my drivers at the same time and being able to set up a text delivery automatically on a schedule.“

August 10, 2022

JF

John F

Shop ForemanTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years.

“That is a complete waste of paper and resources“

November 13, 2025

RW

Rose W

COB and SafetyMaritime, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The ease of input and training is awesome.“

March 1, 2025

SH

Stephanie H

OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Our shop/field did not utilize the service as much as we thought for the amount we were paying. “

February 19, 2025

## Showing most helpful reviews

Showing 1-25 of 577 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brock M.  
President  
Construction  
Used the software for: 6-12 months

### "A Great Boost to Our Maintenance Program"

January 18, 2024

5.0

Pros

User Friendly Access - it was easy for all of our drivers to understand and utilize daily

Cons

Setting up all the assets and details of each vehicle, tedious but unavoidable

Review Source

CM

Christopher M.  
COO  
Marketing and Advertising  
Used the software for: 2+ years

### "Robust, yet simple fleet management. I highly Recommend it."

September 15, 2021

4.0

Pros

Whip Around is a critical part of managing our fleet. It allows our drivers to easily go through a custom checklist pre- and post-trip, which will email the admins of any failures or maintenance issues that are found so they can be quickly resolved. We also use Whip Around to track the miles and have set custom notifications at certain milestones for maintenance BEFORE it's due so that we can plan for downtime, etc. The maintenance module allows us to easily run repots on the overall costs per vehicle which helps us project allowances in our budget quite accurately.

Cons

The app is always in the portrait orientation. It would be great if when you turned the device it went into landscape.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Whip Around

We loved how simple the interface is and the staff was helpful and sincere. The pricing structure was simple and cost effective.

Review Source

JD

Josh D.  
Boring  
Construction  
Used the software for: I used a free trial

### "Bad terrible "

November 27, 2024

1.0

Terrible you guys put a collection agency on my account and destroying my credit.

Pros

Nothing. This stuff is a scam. And I’m stuck having to pay for it when I don’t even want it.

Cons

Everything. You guys put a collection agency on it. I don’t even use this crap. And just destroying my credi. I didn’t even want this crap

Review Source

AP

Andrew P.  
Shop manager  
Automotive  
Used the software for: 2+ years

### "Shop Manager"

November 10, 2022

5.0

Has been great for the last 7years. Inhave brought on 3 different companys and has worked out amazingly.

Pros

I love the ease of being able to teach new employees how to use the software in less than a day. Its very simple compared to others i have used.

Cons

Sometimes i which the maintenance side would allow to put in a consistent hourly rate for the techs rather than you or them having to put the cost in manually.

Reason for choosing Whip Around

Again the ease of use and cost

Switched from

[Fleet Maintenance Pro](https://www.capterra.com/p/2079/Fleet-Maintenance-Pro/)

Ease of use and dvir services. Also links with many gps based services.

Review Source

BD

Brian D.  
Operations manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Logistics usage."

March 8, 2022

4.0

Overall WhipAround is a huge improvement to some of the more archaic methods of fleet management. The interface is a healthy design, user friendly, and excellent at navigating you where you want to be. The product itself offers a vast amount of tools and resources available to you at different levels.

Pros

I enjoy the ease of general fleet management. Helps us detect issues that could otherwise go unnoticed.

Cons

I don't have much to say about cons, it's more about the usage we personally get out of the product vs the capacity it could provide other companies that operate differently.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Wanted our fleet managed under 1 program and organized.

Review Source

BF

Bryan F.  
Operations Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Running a Transportation Company for the First Time"

October 19, 2022

5.0

I often tell folks, if I didn't run a transportation company I'd be the national sales manager for the U.S. for Whip Around. I'm 100% on the team.

Pros

The ability to save, sort and analyze data without a team of staff to transfer paper spreadsheets to complex excel files.

Cons

While the platform design and function has certainly improved since the early days, and I'm pretty sure our company was one of your first U.S. subscribers, there is always room for growth in user/admin functionality and site navigation. But I'm confident you have people already on it.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Whip Around

At the time they did not offer the same services. Although they have been moving into that technology sphere more as of late.

Review Source

SS

Scott S.  
Operation's Manager  
Construction  
Used the software for: 6-12 months

### "Great product"

May 20, 2019

5.0

We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better.

Pros

The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use.

Cons

Have not really found a con as of yet...

Alternatives considered

[GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)

Reason for choosing Whip Around

Price. GoCanvas looked like a good product, however they wanted WAY too much money. They gave us a deep deep discount but we had to make the decision way too soon. And even WITH that discount, Whip Around beat their price. The price is based on how big your fleet is which is MUCH better than the platform GoCanvas has. Our other option was design our own app, which was going to cost us $20k+ and just really wasnt worth the effort.

Review Source

Response from Whip Around

May 22, 2019

Thanks so much for your review Scott and yes we now have an integration with Verizon Connect. We a keen to continue to develop this and improve the customer experience. Please contact your account rep at Verizon Connect to get your credentials to connect the two accounts. If you need help with configuring it please let us know via the online chat. We are there 24/7 to support you.

MC

Marco C.  
Managing Partner  
Environmental Services  
Used the software for: 6-12 months

### "Great one stop shop for maintenance overview"

December 11, 2021

5.0

Great Product that keeps my fleet on the right side of DOT compliance.

Pros

User interface is intuitive and really easy to use. The overview for a driver and his tasks he needs to complete are easily identified and performed leading to 100% compliance.

Cons

Nothing really.....We find the software meets our needs nicely

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Whip Around

Need Enterprise solution to make effective checklists etc. The more cost effective and comprehensive solution was to incorporate Whip Around

Review Source

GM

Glenn M.  
Training Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "GlennM"

April 21, 2022

5.0

The online help is very quick and useful when training new admin users.

Pros

Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away.

Cons

having to create a 'team' for each driver/asset.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing Whip Around

Ease of use by drivers and admin staff. Effectiveness of reporting to admin.

Review Source

KH

Kyle H.  
Fleet Supervisor  
Farming  
Used the software for: 6-12 months

### "Great Product"

September 13, 2021

5.0

A+ Great App

Pros

It’s super easy to use. Anyone can use it. It makes keeping track of a fleet simple and quick to find anything I need.

Cons

It takes a little while just to get things figured out but once it’s figured out on the backend it’s super easy.

Alternatives considered

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Reason for choosing Whip Around

It had everything we needed without extra bells and whistle’s that just cost extra money.

Review Source

DM

Darrell M.  
Project Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Pullman Disposal Review"

March 4, 2024

5.0

Very positive especially with the support team

Pros

It has a very good interface that makes the system easy to use

Cons

I have not yet found anything that I don't like

Reason for choosing Whip Around

Fleetio was no where as intuitive as Whip Around

Review Source

CV

Cassandra V.  
Office assistant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "What I wish it had"

January 26, 2022

3.0

Its great for pretrips but other than that trying to use anything else I have struggled with bugs or just a release of the feature to early to where it really needed more thought and development. I hope to see some corrections of the current features to make it more used friendly on all platforms.

Pros

The inspections tab works great its user friendly on both driver and mechanic side and I don't have any issues there.

Cons

1) I wish you could make assets available to more than one group. I want to separate my mechanics and drivers since they have separate forms but I would then have to have 2 of every asset making me pay double. 2) I wish you could achieve vehicles. We have had trucks get totaled and we have to keep pretrips for records but we don't need to keep paying for the asset to be active when we don't have it any more. 3) I wish the phone app was more comparable to the computer. There is so much you cant get to or navigate on the phone and it makes it hard when you out in the shop trying to look through inspections and work orders of the truck you are trying to repair. The app overall is just not user friendly for mechanics which makes it hard to teach them to use it. 4) This would be a great tool for mechanic shops if you found a way to make a customer asset for vehicles not owned by the company.

Review Source

DR

Darren R.  
Fleet Manager  
Utilities  
Used the software for: Less than 6 months

### "Whip Around for the Propane Industry"

November 3, 2022

5.0

From the day I started my free trial, the team at Whip Around have made themselves very accessible. \[SENSITIVE CONTENT\] have been super helpful, building custom forms for inspections that are specific to our company's standards. Any time I have reached out with questions or needing assistance, they are quick to reply and help me out. Awesome customer service and support.

Pros

What I like most about this software is the fact that I get a snapshot every day of what my fleet looks like and what needs to be done to make sure the wheels are always moving. If the wheels aren't moving, this company doesn't make money. I believe in preventative maintenance. I would rather be proactive that reactive. Taking care of my vehicles means they will last longer. Maintaining a vehicle is much cheaper than buying new.

Cons

As of yet, I have not found anything about the software that I do not like.

Reason for choosing Whip Around

I chose Whip Around based on price and customer support.

Review Source

DJ

Dakota J.  
Operations Assistant Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Whip Around Maintenance Review"

May 18, 2023

4.0

Pros

I enjoy the aspect of scheduling maintenance and it automatically informing us that a scheduled maintenance is coming up or overdue.

Cons

With the scheduled maintenance, there are times where a truck started over that maintenance threshold and will remain as overdue until it is filled, but cannot be filled.

Review Source

BH

Brian H.  
Transportation Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "MCU Transportation Operations"

June 22, 2021

5.0

Pros

inspections, driver logs and mobile signature

Cons

we have no negative perspectives with this software at this moment in time

Reason for choosing Whip Around

the online marketing, decent pricing & \[CONTENT HIDDEN\]

Review Source

GR

Gary R.  
operations manager  
Oil & Energy  
Used the software for: 2+ years

### "latx"

October 24, 2023

5.0

very satisfied

Pros

the most useful feature for us is the ease of work orders from inspection to completed

Cons

in my opinion there are no cons to the whip around system

Reason for choosing Whip Around

just a total package from inspection to completed work orders

Review Source

AR

Alicia R.  
Senior Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "WhipAround a very dependable application"

July 21, 2022

5.0

I have nothing to say but the excellent application and excellent customer service, our agent calls every month to check and see if all is going well and if we need any further assistance.

Pros

We like that we are able to trace any repairs, and maintenance due, and the fact that we get notifications is awesome

Cons

Is not that I like least maybe would be a great idea to add a location when they are doing their inspections

Reason for choosing Whip Around

due to the overall experience.. no complaints at all.

Review Source

EM

Eugene M.  
Shop manager  
Oil & Energy  
Used the software for: 1-2 years

### "Very good program "

October 20, 2022

5.0

Best program I have ever used

Pros

I love everything about this program from the maintenance side to the inspection process

Cons

I have no bad things to say bad about this program. It take so used to get on how you use it but once you find out how it’s very easily navigated .

Reason for choosing Whip Around

Customer service

Review Source

JL

Jim L.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Makes my job a lot easier and organized"

November 1, 2021

5.0

Since starting to use Whip, everything is so much better and easier, communication wise with my whole fleet. This really helps having 3 locations and I can see daily tracking of vehicles even when they're not right in front of me all the time.

Pros

I love that everything is right in one program that I need to manage my fleet. It gets updated on the fly by myself or the drivers and other managers and keeps it pretty simple to stay on schedule.

Cons

Maybe I haven't found out how to do it yet but the one and only thing I don't like is if a vehicle has a defect for a longer period of time, say a computer is down and we're waiting on parts for a while, that defect is recorded daily and it doesn't consolidate all dates reported for one repair on a work order. This causes me to have to go back and individually marks "Corrected" on the dates in order to keep the defect pie graph up to date and accurate

Review Source

ZF

Zackary F.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Give it a shot best software I've found so far!!"

May 4, 2022

5.0

Whip Around thus far has been a great investment for my company. Customer service is fast and an actual person.

Pros

The software is easy to implement and doesn't take much tech savvy to figure out. You are able to set your maintenance needs and inspection needs. Everything is adjustable to meet your needs.

Cons

Being able to message the drivers. Maybe I don't know how to do it yet. But I would like to be able to set the maintenance needs of that asset and make sure the drivers receive a warning pertaining to just their truck.

Review Source

BV

Bobby V.  
Operations Manager  
Construction  
Used the software for: 1-2 years

### "Automation helps! "

March 6, 2023

5.0

It has been an overall very positive experience and took very little training to get all our drivers on board

Pros

Helps track hours, mileage, and holds drivers and mechanics accountable because we can have instant access with alerts to track DVIR defects and how quickly they are addressed

Cons

Has to be used as a third party app with command Trackit instead of it automatically prompting the driver to “have to” do the pre trip or post trip

Reason for choosing Whip Around

Cost and ease of use

Review Source

SI

Scott I.  
Safety Compliance Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Ease of conformity"

March 4, 2022

5.0

Except for not completing the template initially (recommended upon implementation), it is well received amongst users thus far

Pros

Easily self taught to start up. Reducing the amount of options of vehicles is less confusion for driver's starting out using the app, by allowing them to access vehicles associated to their job assignement

Cons

Sales needs to be forth coming about completely filling in template before uploading. This would have sped up the process and eased the initial setup

Reason for choosing Whip Around

Ratings from online reviews

Review Source

JF

Justin F.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "WA for WIN"

February 22, 2023

5.0

Works great and keeps us all up to date

Pros

User friendly and good customer service to help answer any questions

Cons

I haven’t had much problem at all with any of the services

Review Source

DD

Daniel D.  
Driver Manager  
Building Materials  
Used the software for: Less than 6 months

### "Great solution with agility to customize "

January 31, 2020

5.0

Improved record keeping of DVIR (electronic), improved depth inspection (photos), improved speed of communication (real-time updates), improved confidence by frontline users (Drivers) that company is adopting technologies that improve their jobs (a building of confident after training)

Pros

Template based forms which can be customized to my my needs/specifics.

Cons

Each card or inspection area has limit of (5) reminders/items/descriptions... sometimes needing to created additional cards vs. a longer list. (Yet, I know this limiter leads to more intentional/more thorough/higher engaged inspection) Also, some UX feedback on not being able to go to other fields when keyboard is active other than done. (variable size of tablet screens/pop-up keyboard size may be customer end constraint)

Reason for choosing Whip Around

A robust but simplified solution that we could easily integrate into our existing processes, adopt as a new process as better/best practice, and roll-out training with confidence to our people, all for a fair price. It also meant something when a senior leader of the company visited, took our questions (taking notes of our industry specific feedback/concerns), and projected the assurance he would personally help (his vested interest and ability to direct) to remove barriers of implementation and invest into our success as a partner. (allocation of Client Success Mgr(s)). While it was a textbook deal closing, the after-sale delivery and support of our roll-out spoke volumes!

Review Source

Response from Whip Around

February 5, 2020

Hi Daniel, Thanks for taking time to provide feedback. The developers have been made aware of your suggestions. If you have other pieces of feedback, please make sure to send those over.

RK

Ryan K.  
Fleet Manager  
Construction  
Used the software for: 1-2 years

### "Overall, Very satisfied"

September 21, 2022

4.0

Overall, its wonderful for what we use. Customer service is fantastic and they truly care.

Pros

Its very easy to use. Whip Around loaded the assets for us and made the transition from paper DVIR's to digital a breeze. They understand if its hard to navigate, it wont be used.

Cons

Some features like maintenance had to be purchased to get the inspection portion. We only need it for DVIR inspections. Also, integrating a few other options seems to be well heard however not implemented. Feedback was great that other large end users requested the same adjustments, but nothing really happened.

Review Source

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