# Page 4 | Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Automox the right Patch Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148872/Automox/reviews --- Automox 4.7 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 4 - Reviews of Automox ## Showing most helpful reviews Showing 76-100 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Josh R. Director of Infrastructure Information Technology and Services Used the software for: Less than 6 months ### "Great Value" December 16, 2024 5.0 Very positive so far. Cost for benefit factor is very high. Pros Quick management of multiple servers updates and remote connections Cons Organization of the UI is a bit wonky sometimes Review Source SK Sahin K. Junior IT Support Financial Services Used the software for: Less than 6 months ### "Amazing Patching Software " November 26, 2024 5.0 Overall, great software was very easy to integrate and allows me to manage system patching very effectively. Pros I like how it enables for quick patching to all IT devices within a user eco-system. Also very easy to use. Cons Sometimes the website may time out or be unresponsive but this is very rare. Review Source HW Haritha W. Engineer - Network and security Information Technology and Services Used the software for: Less than 6 months ### "Best Patch management Software for windows and 3rd party application" March 18, 2025 4.0 is the best product to manage patches for windows and 3rd party applications via SAAS solution Pros The solution is delivered with fully SAAS, so we do not need any on prem resources to manage the relevant agents Cons As this is a cloud solution there can be unavailability's and also the cost is high for a cloud solution. Review Source RE Roselle E. IT Support Analyst Financial Services Used the software for: 1-2 years ### "Automox is great!" December 31, 2024 5.0 is the perfect platform for us to monitor our devices and perform monthly patching. Pros We use it for pushing out patches to our devices in bulk, as well as running worklets Cons is perfect for what we require it for. Review Source TK Thanuja K. Network and Security Engineer Information Technology and Services Used the software for: Less than 6 months ### "easy to use, automate patching solution" March 17, 2025 5.0 the automation patching process of is saving our time and reducing the risks. Pros it is easy to use and fully cloud based so there is no need any on-premise servers Cons as a cloud solution, the cost is a bit high Review Source SE Stephen E. Sys Admin Insurance Used the software for: 6-12 months ### "Best in class" July 11, 2024 5.0 Has been a joy from day 1! From the staff to the community users it has been an amazing experience. Pros Easy to setup, deploy and use! Powerful worklets predefined and the ability to create your own is awesome! An amazing community and very helpful staff as well! Cons I do honestly have none! Are the some visual things I personally would change, sue, but this is the sane for every product! Review Source RK Raji K. Systems Engineer Construction Used the software for: Less than 6 months ### "Great for patching - simple and easy to use" December 16, 2024 5.0 So far so good. We've only been using it a few months Pros Ease of use and portal is easy to manage Cons Reporting of policies and what servers are in what policy. Maybe I just cant find it Review Source JM Jessica M. System Administrator Consumer Services Used the software for: Less than 6 months ### "Thumbs up!" November 26, 2024 5.0 Overall, it's been great to use. I wish it would work as easily with macs as it does with Windows Pros It works well with Windows devices which is the majority of devices our company uses. Cons I seem to have been having issues with Macs Review Source Shawn C. IT Director Construction Used the software for: Less than 6 months ### "Great resource for device management. " August 1, 2024 5.0 Very positive. A real step up from other solutions. Pros Wild range of tools from remote support to patch management in a simple interface. Cons Some of the features can be confusing to use. Switched from [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) No development of the previous platform. Review Source CA Catie A. Systems Administrator Information Technology and Services Used the software for: 2+ years ### "Automox is the real deal!" June 27, 2024 5.0 My experience with them has been great. They've made our patch management process a lot easier and they are very easy to work with. Pros Once you get your policies and groups configured, runs like a well oiled machine and your administrators can be very hands off. Cons There isn't anything that I don't like. They're always making updates and are very forward thinking. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox NinjaOne was way behind in their feature set and UI. Review Source BG Benjamin G. Director of IT Law Practice Used the software for: 1-2 years ### "Amazing tool" November 1, 2023 5.0 I couldn't see us ever not using it. we have offices situated around the world and now with home users it gives us a central control platfrom to update, deploy and amend devices regardless of their locations. Pros Being able to patch any machine and pretty much any app from anywhere, what isn't there to like as an IT admin. We previously used SCCM and that always depended on VPN or being on a network or when the schedule was, which meant our machines were always out of date. With we don't have that issue. Also we can deploy apps and config to devices more efficiently than even SCCM or Autopilot. Cons The remote access component could be a great integration, but we haven't found it reliable. Reason for choosing Automox Just a far superior product, nicer interface, and the staff were really nice. Review Source CD Chris D. Head of IT Telecommunications Used the software for: 1-2 years ### "Excellent patch management tool, that needs better dashboards and integrations." October 26, 2021 5.0 It's been a blessing, especially now all our workers are allowed to work remotely as much as they like. Without it, we'd have a real problem managing patches and enforcing certain system settings that used to require a VPN connection (sometimes rarely connected) or being in the office. Pros It's really easy to use and configure, which is great when you're a small team with a limited budget, but the thing I love most is that it's cross-platform, so we don't need 3 or 4 tools, scripts, or manual updates to manage all different Operating Systems and applications we use. Cons The dashboard is, well, pretty ugly, and doesn't really offer any customisation. I'd love to see UI update and custom charts based off search criteria. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[System Center](https://www.capterra.com/p/70929/System-Center/) Reason for choosing Automox Cost and ease of use. It needed to be manageable internally without requiring a load of consultancy to set up and keep going. Review Source CW Cory W. Senior Systems Administrator Retail Used the software for: 1-2 years ### "Simple and safe patching solution. Glad I went with Automox" May 5, 2023 5.0 Support team is awesome and fast to respond. Customer care team is good on checking in and making sure you have what you need. Fairly informative on new features and downtimes are next to nothing with . Pros I like that the time the time to implement and how easy it is to use was the biggest pro to Automox. Within 4 hours I had our entire server environment ready to patch and get caught up after our last patching solution had been pulled for over 4 months. Cons Only hard part with is writing worklets and understanding how it works and what permissions the agent has to the machine to make registry changes or deploying non standard software to the machine. Alternatives considered [Tanium](https://www.capterra.com/p/148334/Tanium-Endpoint-Platform/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing Automox Ease of use and time to implement. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) MSP ditched us and we needed to find a new solution that we could maintain. Review Source MH Marc H. Senior IT Systems Engineer Law Practice Used the software for: 2+ years ### "Save time and make your clients happy!" June 23, 2023 5.0 My experience has been nothing short of AWESOME! Pros I love the amount of time we save keeping our systems updated and secure and confident that the latest security patches have been applied. Cons Can't really think of any negatives. There are a few features missing that could help streamline patch nights but they are not critical pieces. Alternatives considered [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Easier to configure and implement. Latest features have made (policy cloning etc.) have made maintaining a stable patch cadence much easier. Switched from [GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/) We wanted a cloud solution where we could still manage patching even when we had internal networking issues. Review Source JG John G. Network Engineer Non-Profit Organization Management Used the software for: 1-2 years ### "Automox - 2 years in" April 27, 2023 5.0 Overall we use it to track and push patches for Windows and 3rd party and we use it to push software. The software push capability is especially nice since we are able to push anything that can be done in Powershell to the client, even if they are remote. Pros The console is very easy to use and navigate. If you are a Powershell junkie you will love the software push capability through PS. It does a great job of keeping track of clients outside my network. Cons There are many times when we have to reboot a machine just to get it to show as compatible again. It works well but sometimes we have to do the reboots on 30 machines to get them to all show up. Alternatives considered [Ivanti Neurons for ITAM](https://www.capterra.com/p/193218/Asset-Manager/) Reason for choosing Automox Price and ease of use Switched from [Ivanti Neurons for ITAM](https://www.capterra.com/p/193218/Asset-Manager/) Ivanti was way too complicated and expensive. Review Source MC Michael C. Information Systems Director Higher Education Used the software for: 1-2 years ### "Automox is amazing!" April 27, 2023 5.0 Overall experience has been incredible! Pros Let's you control machines even if they are remote and have been remote for a long time. Cons There really isn't anything that stands out to me as a negative with this product. Reason for choosing Automox It is the best! Review Source Nathan K. Sr. Network Security Engineer Insurance Used the software for: Less than 6 months ### "Finally a software deployment tool that just works" October 18, 2019 5.0 We had a very successful POC which showed how much time we would be saving using their platform. can automatically deploy patches endpoints need for OS or third-party applications. I'm also very excited about the features they will be adding to their platform. Pros I love how responsive the product is for being agent-based. Multi-platform support makes it easy to use one product for your patching and software deployment needs. Automatic scanning which uncovers which patches are needed for installed applications/OS. Their live dashboard makes it easy to determine the level of compliance. Their built-in live chat makes it easy to connect with Support to resolve issues. Cons Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap. Reason for choosing Automox proved to be the most solid all-around product. Patching user endpoints was definitely a pain point for our organization but Automox made the process much easier. Switched from [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/) We needed the ability to deploy custom packages to remote endpoints. Review Source Response from Automox November 12, 2019 Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon! VR Verified Reviewer IT Manager Higher Education Used the software for: 6-12 months ### "Game Changer!" May 17, 2019 4.0 I found at a conference and purchased about two weeks later. The team has been great to work with and stayed in touch, unlike so many others that disappear into the night after the PO is signed. Pros It took me nearly 20 years in I.T. to finally find a patch/update solution that I liked and that actually worked. In most simple terms... just works! Setting up Automox itself was trivial. Installing the client is one of the easiest clients. After that...check in periodically, approve patches, and rest easy...because for once you know your systems are actually patched. Plus you have reporting for management without any extra effort. Cons It needs to grow more. Right now it still doesn't support 100% of our software, including some heavily used well-know titles. Support for other software needs to grow by at least 10x if it's going to have a chance to succeed. The software deployment piece also has some kinks to work out. Review Source Response from Automox June 13, 2019 That's for the great feedback! We agree that supported software needs improvement and are actively working on it! If you're open to it, please send our Support team (support@automox.com) the software titles you would like to see as it can help us prioritize our list. DC Doug C. CEO Banking Used the software for: 1-2 years ### "Automax is very helpful with patching" May 10, 2023 5.0 I'm very happy with Automax and have recommended this product to several of my peers. Pros I like the ease of installation on each computer and that I can set it up to run scans and patches daily. Cons I don't have any Cons thus far. They continue to update the website and product. Review Source Alan S. Founder Computer Software Used the software for: 6-12 months ### "Set it and forget it!" April 13, 2021 5.0 10/10 would roll this product out everytime someone needs to do automated patch management for small/medium businesses. Pros Worklets feature is extreme useful for running scripts against your assets. This saved me big time with rolling out upgrades of AV software that were not exactly Big Sur ready. is still rapidly building and evolving their product to meet the needs of the community and progress is very transparent. If they decided to go into the MDM space for mac management, that would double their value proposition. Cons The scheduling is still relatively naive, it will reboot your computer during a zoom because there's no "benefit of the doubt" if you miss their pop-up notifications. There's no way to do bandwidth capping for downloads. There doesn't seem to be any uninstall prevention. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Automox Pricing and ease of rollout. Review Source JK Julian K. Technology Systems Engineer Construction Used the software for: 6-12 months ### "It just works and the support is second to none!" June 23, 2023 5.0 We were looking for an easy to use patching solution that worked along side of CrowdStrike for our patch management and vulnerability management for our server infrastructure. It has allowed us to get into monthly compliance with all patching. Pros was easy to setup and deploy. The minor issues I had were resolved by support within minutes. Some of the best support in the industry at the time of this writing. Cons The only con I would give is that the windows updates are specifically tied to the built in windows update system. Meaning it's relying on the OS to do the patch scanning for the most part. This isn't the case with 3rd party software, but it is with Microsoft software. Alternatives considered [Syxsense](https://www.capterra.com/p/141605/Patch-Manager/)[System Center](https://www.capterra.com/p/70929/System-Center/) Reason for choosing Automox We didn't want a remote access piece for patch management. Our client patching system Syxsense by default had remote access capability and RBAC wasn't clearly defined. System Center was too much to manage for our small department. Review Source DH Dale H. sys admin Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "automox review" June 25, 2021 4.0 Brilliant software that has helped us more than I expected Pros This software was amazing to implement and had lots of help as well this has helped our business get organised and become m=re secure Cons i havent found anything I dont like yet....amazing Reason for choosing Automox first choice was the best Review Source TM Teddy M. Architect E-Learning Used the software for: 1-2 years ### "Must have tool for auto server patching" October 9, 2023 5.0 Pros Easy setup, save a lot of time patching all the servers. Good logging functions for troueshooting. Good dashboards to see the full picture of infrastructure healthy. Cons Sometimes, agent auto upgrade failure, need manual fix. Some auto patch hang servers, need manual fix. Better to only auto patch real low risk patches. Review Source TE Tod E. IT Director Media Production Used the software for: 1-2 years ### "Simple, focused patch management." May 9, 2023 5.0 focuses on one thing primarily, patch management, and it does it very well. Many products in the space try to add many other features that we do not need at a much higher price. Pros Very easy to setup and use. The price point is much better than other products in the space. Cons There are no glaring features missing from with regards to patch management. Reason for choosing Automox Syxsense and ManageEngine. Review Source CD Corey D. Network and Systems Admin Information Technology and Services Used the software for: 1-2 years ### "Possibilities are endless - Not just an update platform" May 29, 2019 5.0 It's been a delight working with the software and the team themselves. They're a great bunch that truly understands the needs of their customers. Solid A+ Pros Windows Updates were our only priority when finding a solution, but once I realized the potential of what they had on their roadmap... I was hooked. Windows Updates/Software Patch Management/Custom policies/Reporting/Live dashboard.... It is a hefty tool that I plan to take advantage of as long as possible. They're always improving and adding features, and they take customer feedback very seriously. I've seen features fixed/updated or even features I've suggested on their roadmap within a week of discussing. Cons Originally, dashboard performance was hit/miss. It has improved a lot since then, and they're still working on further improving performance. Review Source Response from Automox June 13, 2019 Thank you so much for the feedback, Corey! We appreciate the grade on our work and are excited to hear your experience has been excellent! We are constantly improving performance and are glad to see you noticed as well as the features we add. We're excited for the future and to work more with happy users like yourself. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.