# Automox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Automox the right Patch Management solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148872/Automox/reviews --- Automox 4.7 (152) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Reviews of Automox Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AC Anthony C Solutions ArchitectHospitality, 501 - 1,000 employeesUsed the software for: 1-2 years. “It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month.“ July 11, 2025 Nathan B IT ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: 6-12 months. “The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service management,“ November 27, 2025 AM Azeem M EUC EngineerBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “Managing patches across multiple devices of different operating systems, list of inactive, active devices, export reports etc are really some good features which i quite good.“ April 3, 2025 AM Azeem M EUC EngineerBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “Also, the worklet evaluation and remediation code execution does not print the output of the basic echo statements.“ April 3, 2025 RM Rohit M Senior Systems AdministratorFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment, Cross-Vendor Third-Party Application Patching, which supports multiple applications like Adobe, Chrome, Firefox, etc., and Endpoint Hardening support to Custom Scripting and policy Enforcement.“ December 11, 2024 AW Adesh W Associate EngineerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support.“ March 27, 2025 NK Nistha K IT AnalystBanking, 501 - 1,000 employeesUsed the software for: More than 2 years. “I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in tool configuration.“ March 19, 2025 DC Dan C Senior Network and Security AdministratorComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work.“ December 17, 2024 ## Showing most helpful reviews Showing 1-25 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sanjib S. Systems Administrator Consumer Goods Used the software for: 1-2 years ### "Review by Sanju" August 5, 2025 5.0 Overall experience is very promising and very much satisfied. I will recommend to all of my friends and companies. Pros Powerful updates management tool. Easy to use and deploy software and applications. Easy for device management. Cons I struggled sometime like while deploying a file to users computer. I was trying to deploy a file to users computer which i struggled a lot Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Much easier for patch management and administration Review Source AC Adrian C. Head of IT and Security Information Technology and Services Used the software for: 1-2 years ### "Something all IT Admins need to remove one more headache from your role" June 6, 2025 4.0 Very good. Their support is responsive and their product is good value for money. I've used other patching and auditing systems in the past and they do one thing only. Automox does all of the essentials and more. Pros Easy to use, reliable and trustworthy. You setup your scheduled tasks and you can trust Automox to deliver results with minimal interference. Cons Lack of user-installed software scanning. (Software where the uninstall goes into the users registry, not HKLM) Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Too much bloat in the others. We wanted software to do the software auditing and patching. Not add in extras we would have to pay for and not want. Switched from [Windows 11](https://www.capterra.com/p/251507/Windows-11/) We used WSUS prior (Can't select). Lack of ongoing support, unreliable and to be honest, WSUS was a poor product that did one thing... badly. We needed full scheduling as well as auditing, and of all applications, not just those made by one company. Review Source JY Jimmy Y. Sr. IT Operations Manager Retail Used the software for: 1-2 years ### "Almost but not quite there yet" May 2, 2023 3.0 Pros Easy deployment and patching, able to do integrations Cons not a good rmm tool and not quite there yet with its reporting functions Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Review Source VR Verified Reviewer Engineer Accounting Used the software for: Less than 6 months ### "Easy Patch Management" January 15, 2026 4.0 It is a very reliable tool that saves our team a lot of time by keeping all our remote computers safe and updated automatically. Pros It automates updates for Windows, Mac, and Linux very well. It saves us a lot of manual work every week. Cons The search and reporting pages are sometimes slow to load. It can be hard to find specific data quickly. Review Source ZT Zac T. IT Systems Administrator Education Management Used the software for: 1-2 years ### "Powerful and Flexible Patching - What more can IT want?" May 28, 2025 5.0 Overall, my experience has been fantastic with Automox. The tool has saved me and my team so much time, and has closed many gaps when it comes to security and compliance. And their support is top notch - they have effectively and efficiently answered any question or issue (we haven't had many issues) when we need it. Pros Automox strikes a great balance between power and usability. The two standout features for me are Worklets and Patch Schedules. Worklets make it incredibly easy to automate complex configurations and remediations across platforms, while Patch Schedules allow precise control over when and how updates are applied—critical for minimizing business disruption. The UI is intuitive, and deployments are typically reliable and fast, even in remote environments. Cons This is going to be very nitpicky, as it's hard to say that I DISLIKE any component. My main concern is with some of the reporting metrics—specifically around CVE exposure and time-to-remediate (TTR). For example, a critical vulnerability might show as “80 days exposed” in the dashboard, but that figure reflects the public discovery date, not when it was actually detected on the device. This can make it harder to evaluate internal performance and compliance. I’d also like to see more clarity or filters in vulnerability timelines. Lastly, while not entirely Automox’s fault, getting Apple M-Series devices into a patch-ready state takes extra manual steps, which adds to deployment friction. Alternatives considered [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Automox Ease of use and the cross-platform capabilities. Review Source AB Anuradha B. Head of technical Information Technology and Services Used the software for: 1-2 years ### "Keep your network upto date with Automox" March 13, 2025 5.0 Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT environment very safe and upbto date. Pros Cloud base product Easy to use console Administration is much more easier UI/UX is very attractive Many 3rd party applicatons also can patch Cons Bandwidth consuption is little bit high when patch updating. In Asian countries like sri lanka, the bandwidth cost is very high. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Automox Im looking for a product comes with centralised patch update with a proxy option to distribute updates Switched from [GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/) Langurd only support onprem devices. Cannot manege devices outof the network Review Source AC Anthony C. Solutions Architect Hospitality Used the software for: 1-2 years ### "Solutions Architect" July 11, 2025 5.0 I did a proof-of-concept product evaluation of Automox in November of 2023. We we're looking to replace a competitors product called "Patch My PC". Hands down it was a superior Patch Management product replacement. Pros Automox allows you to patch various operating systems using one application, making updates easier across different environments. It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month. The ability to create custom tools and the strong reporting features are very useful, supporting daily IT management and compliance during audits. Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours. Managing updates and exclusions of patches on specific machines, like servers that need a certain version of Java, is straightforward, improving operational efficiency. Cons Seriously nothing comes to mind. It's just works like its marketed as such. I would recommend this product to anyone looking for an effective Patch Management tool. Switched from [Patch My PC](https://www.capterra.com/p/241733/Patch-My-PC/) Ineffective product. It didn't perform as promised. Review Source MM Miguel M. CTO Information Technology and Services Used the software for: 1-2 years ### "Simple and Functional Patch Management" March 22, 2025 5.0 Support and Service has been excellent. The account management team has also been very engaging to ensure any quesitons or issues are addressed. Pros Simplicity and the lightness of the agent Cons Lack of expanded reporting. You will most likely have to leverage API to get extract the data you are looking. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Automox ConnectWise offer more features but seemed like the core feature we where after, patch management, was not as strong as Automox's offering. Review Source CR Chetna R. Security Analyst Financial Services Used the software for: 6-12 months ### "Automox review" December 18, 2024 5.0 it has a been a amazing tool to deal with Threat management process . just loved it & would recommend to everyone Pros the available worklets to work with . they are super friendly Cons the group customization . its very difficult to manage Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) this is more user friendly & accurate , Focus on Patch Management and Vulnerability Remediation. Review Source DS Dan S. CEO Computer Software Used the software for: I used a free trial ### "Fantastic tool" May 28, 2025 5.0 Pros Super easy to use and seems to 'just work'. I was impressed with the cross platform support (Windows, Mac, Linux), and the flexibility in setting up policies. This will aid in our compliance, and save a lot of time. Cons I don't have any negative feedback. As always price is a consideration, but this product seems comparable with others on the market. Alternatives considered [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/) Reason for choosing Automox Ease of use, and the fact that it "just works". Review Source UK Uththara K. Associate Engineer Systems and Security Information Technology and Services Used the software for: Less than 6 months ### "Next-Gen Patch Management Solution" March 11, 2025 5.0 It is making the IT admin life easier by providing patch update status and automated patch update distribution and bandwidth management for patch update distribution. Pros Automox is an easy-to-use patch management solution that will automate the patch update distribution among the organization networks. Cons Price of the Automox is not affordable for many companies in developing countries. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Automox Automox is a dedicated patch management solution and it is less complicated. Review Source DC Dan C. Senior Network and Security Administrator Computer Software Used the software for: 2+ years ### "Automox for System updates and PowerShell Scrips just works" December 17, 2024 5.0 I've been using Automox for over 3 years, and for the most part, they have been a lifesaver. We use it to perform weekly software and Microsoft Windows updates, to push out new or updated versions of software, and to occasionaly run PowerShell scripts on machines. It works great when we use it like this, and Automox provides some great training (which I highly reccommend taking) to help you figure out the platform, give you some shortcuts, and assist with the reasons the platform behaves the way it does. Pros Super easy to get initial set up completed. If you need additional ways to update or install software, or to make changes to a system, there are a ton of prewritten worklets to get you going. Cons Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work. Review Source BKK B Karthik K. IT Manager Computer & Network Security Used the software for: 2+ years ### "Automox: A Powerful Cloud-Based Patch Management Solution with Room for Improvement" February 28, 2025 4.0 Overall, Automox is a solid cloud-based patch management solution that simplifies endpoint security and compliance. It’s particularly useful for organizations looking to automate OS and third-party application updates across Windows, macOS, and Linux devices without needing on-premise infrastructure. Pros Automox has several strong points, especially when it comes to automated patch management and endpoint security. Here are some of the key pros: 1) Cloud-Based Management 2) Cross-Platform Support 3) Automated Patching 4) Custom Policies & Scripting and ETC Cons While Automox is a strong patch management solution, there are some limitations and areas for improvement: 1) Limited Third-Party Patch Catalog 2) Pricing 3) Agent Dependency 4) Limited Native Reporting & Customization Review Source JP Jason P. IT Support Admin Government Administration Used the software for: 1-2 years ### "Great product and worth the look." December 19, 2024 5.0 We use it for general patching and critical updates. We use the remote assist function to replace team viewer. Pros Easy to use and setup. Great tool for patching and remote assist. Cons Remote assist feature works but does have drawbacks. Depending on the internet connection the destination device is on. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Automox Cost mostly as other were more expensive. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Too Expensive and not easily accessible. Review Source AW Adesh W. Associate Engineer Telecommunications Used the software for: 1-2 years ### "Easy and Efficient Patch Management" March 27, 2025 4.0 Overall experience has been good. The tool has helped optimizing the patching processes. Pros I like the feature of worklet catalog which helps in creating policies to configure devices. Cons Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support. Review Source LS Lahiru S. engineer Information Technology and Services Used the software for: 1-2 years ### "Best Patch management SaaS solution" February 28, 2025 4.0 We can patch the organization's Windows devices and third-party applications. Pros They support patch development for Windows and third-party solutions Cons They only provide a SaaS solution and do not offer an on-premises option with Automox. Review Source HS Hani S. IT Manager Marketing and Advertising Used the software for: 1-2 years ### "Automox my fav patching utility" November 26, 2024 5.0 I would recommend this to everyone. Very easy to use, billing is easy too and dashboard is neat. Pros Very easy to deploy on Macs with installer package. Very useful dashboard. Makes it easy to see patch levels. Cons Need updated code to accomodate M1 Mac and such without the use of worklets. Review Source VR Verified Reviewer IT operations Specialist Information Technology and Services Used the software for: 6-12 months ### "Great patch management!" November 22, 2024 5.0 Its been great. It has helped us as a company yo keep our devices up to date. Pros I like the granularity that comes with Automox. I can make policies for most of the things that I can think of. Cons With apple silicon macbooks there seems to be a lot of compatibility errors. Review Source FP Fletcher P. It manager Financial Services Used the software for: 1-2 years ### "Automox review" December 20, 2024 5.0 Amazing, best option you can get on tje market Pros Great easy to use, easy menus, easy UI, good service Cons Nothing really, it has a nice dashboard and is great Review Source ND Nicola D. Service desk Analyst Financial Services Used the software for: 1-2 years ### "Excellent patching software" November 27, 2024 4.0 It does the job, excellent software for patching updates, restarting machines remotely etc Pros patching function, remote reboot option. Cons sometimes it takes too long to register a device Review Source CG Charles G. IT Manager Building Materials Used the software for: 1-2 years ### "AutoMox Review" March 12, 2025 5.0 excellent, it does what it's suppose to do Pros Easy of use, and the worklet catalog is amazing Cons Cost, per device and you need to have a strong understanding of power shell. Review Source KS Kyle S. MSP Security Engineer Computer Networking Used the software for: 2+ years ### "MSP Security Engineer" October 21, 2024 5.0 My overall experience with Automox is great there support is great to work with and very knowledgeable. Pros Easy to work with and very easy to deploy Cons Worklets don't work so well I tried to uninstall and reinstall an application and had very little success rate Review Source CG Callum G. Senior Field Engineer Information Technology and Services Used the software for: Less than 6 months ### "a very useful tool for managing large scale enterprise" November 25, 2024 5.0 very good overall, minus the points I made in the cons section Pros the patching is made easy with customer devices, as it scans all software requiring updates. Cons the UI can be a bit confusing, also the client swapper being hidden away at the top is a bit of an inconvenience. Review Source SW Sam W. Helpdesk Manager Financial Services Used the software for: 2+ years ### "Effective Platform" November 25, 2024 4.0 Overall positive, some minor issues but it fills its use case for us Pros Effective patch management and remote script running Cons Can be difficult to remove endpoints/reclaim licenses when we don't have access to the endpoint Review Source JM Jaimee M. Technical Consultant Computer & Network Security Used the software for: Less than 6 months ### "Quick and Easy patching, and computer configuration" November 27, 2024 4.0 Overall experience has been great. The Automox team are very supportive and respond quickly to any questions. The tool is super simple to set up and it is virtually unnoticable on the device. Pros Great easy to use GUI Creating patching policies is simple but it does not compromise on functionality Mac and Windows in the same patching policy Can easily make configuration changes Cons Does not patch or manage mobile devices Would be helpful to integrate with Atlassian Review Source Talk to a Capterra advisor for free and get results within 15 minutes.