# Uzeli Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Uzeli Software - reviews, pricing plans, popular comparisons to other Barbershop products and more.

Source: https://www.capterra.com/p/148788/Uzeli

---

# 

 Uzeli Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Uzeli

## What is Uzeli?

Uzeli barbershop software is a simple all-in-one software to upgrade client experience, improve processes and boost revenue using proven methods. Uzeli helps you save time managing appointments, reduce revenue leakage, acquire and retain clients, and streamline staff payout calculation. Additionally, Uzeli’s text reminders reduce no-shows and Uzeli’s automated loyalty, referral and miss-you marketing generate extra revenue every month. Schedule a demo today to see Uzeli’s 50+ unique features

## What is Uzeli used for?

[Spa](https://www.capterra.com/spa-software/)[Salon](https://www.capterra.com/salon-software/)[Barbershop](https://www.capterra.com/barbershop-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Flat Rate, Per Month

Free trial  
available

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## Uzeli alternatives

Highest Rated

[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting price

Contact vendor for pricing

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

[4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$158.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Client Database

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Client Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Confirmations/Reminders

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

For Salons and Spas

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

Uzeli 34 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, update, and manage bookings, itineraries, and reservations

Offer to rent a booth to freelance professionals

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Record client information and feedback

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access the system via a mobile application

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

4.5 (13)

4.5

Based on 13 reviews

## Pricing

Value for money

4.4 (12)

Free Trial

[View pricing plan details](https://www.capterra.com/p/148788/Uzeli/pricing/)

Uzeli Solo

$99.00

Flat Rate,Per Month

It includes:

-   500 Text Messages Per Month
-   Appointment Booking
-   Phone & Email Support and Comprehensive Reports
-   Single Staff
-   Single Tablet/Pc Solution Ideal for Solo Operators

Uzeli Duo

$399.00

Flat Rate,Per Month

It includes:

-   1000 Text Messages Per Month
-   Appointment Booking
-   Display Waitlist on TV
-   Phone & Email Support and Comprehensive Reports
-   Two Tablet/PC Solution With Dedicated Check-in Kiosk Ideal for Multi-Staff Businesses
-   Unlimited Staff
-   Uzeli Live Realtime Mobile App and Eligible for Smartcheckout Upgrade

Value for money

4.4 (12)

4.4

Based on 12 reviews

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## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.8

Based on 17 reviews

Filter by rating

5(16)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

CK

Cipika K.

Visionory

Retail

### "I am very unhappy their memeber ship system"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 16, 2023

Their customer support of employees are fine except the \[sensitive content hidden\] . She has a big attitude and never accept mistakes.

Pros

Walik in feature is good. That's what I wanted to change the system.

Cons

Their system is not strong. It hangs up so many times. Their membership has so many technical errors

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Shreya D.

Receptionist

Cosmetics

### "Reliable System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 9, 2020

Uzeli has made connecting with clients very simple and efficient. Our clients love the reward tracking system and the texts they get once they've earned their loyalty coupon. This software has been overall very helpful in the daily customer transactions. I've realized as simple as technology can make our day-to-day lives, it can also arise unexpected technical problems. However, Uzeli's support team has been very reliable and is prompt in combating any issues or concerns whenever needed.

Pros

This software is very user friendly, I was able to navigate through it quite swiftly. It has made customer check-in and the overall transaction much simpler and easier.

Cons

I've experienced a glitch in the system where one of the tablets stopped working suddenly. It was only temporarily, as the support team was quick to help us get the tablet back on track.

Switched from

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Shreyash B.

Owner

Cosmetics

### "A Great Software for Beauty Salons!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2020

Pros

The system is very comprehensive in that it not only provides a system for customers to check in and pay but also allows us to analyze the data and make changes to the business accordingly. This software has definitely helped my business grow!

Cons

There is nothing to dislike about this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Alex W.

Manager

Cosmetics

### "Point of sale individualized for us! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2020

Our experience with Uzeli has been great! We came from an old paper sign in sheet and like anything new, adjusting to new software can be difficult, but we have received A++++ support from Uzeli to help "this old dog learn new tricks." The customization ability offered could be compared to a personally tailored suit vs a cheap suit you bought at the mall. Sure, standing and getting measurements can be cumbersome, but having something that is specifically tailored to your business is exactly what makes it so great. Uzeli offers a unique online check-in feature that helps keep the wait times down in our lobby and customers have loved it! We have been using this software for 9 months and enjoy it so much our sister shop is looking to start using it as well.

Pros

The support team we work with is always available and responds promptly! True online check-in for customers! Live information managers and owners can check remotely

Cons

The check-in process for families with multiple guests can be a bit cumbersome, but most the issues stemmed from user error.

Alternatives considered

[Waitwhile](https://www.capterra.com/p/152494/Waitwhile/)

Reasons for choosing Uzeli

While the other software was a cheaper option, it does not offer a full point of sale, it is a wait list only. We almost went with Waitwhile but the more we worked to set up the software for our shop, the less the support person would respond. Eventually he quit responding and it was apparent they were not looking to build a relationship with our business, they just wanted us to sign up and pay. Uzeli took the time to get to know our business to solve our needs, not just sell us software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Sean D.

Owner

Consumer Services

### "Best Barbershop Software Around"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2019

Pros

The ease of use. The customer service is impeccable. all the great features. The entire Justin's Barbershop Franchise switched to Uzeli because of it's amazing software.

Cons

Nothing. Everything about this software is great.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Too many glitches and down time.

Reasons for choosing Uzeli

They were willing to work with me to make the necessary changes I needed to run the business the right way. My customers love the ability to book online seamlessly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Matt F.

Manager

Retail

### "Best autonomous hair salon POS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2019

They provided us with a cost effective and compatible pos system that allowed all our shops to be systemized with an outstanding crm program. As Australian barbers we thrive on repeat customers and this system gave us the ability to retain customer loyalty as well as put in some great management measures for our staff and business development.

Pros

Ease of use, staff management, CRM system and retaining customer loyalty

Cons

Having to solely rely on a good stable internet connection. Rostering / staff time table

Alternatives considered

[Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

Reasons for choosing Uzeli

Best suited to our business model. Ease of use and simplified so staff could run it without our constant input.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sanju S.

Owner,

Cosmetics

### "The Best Software service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2018

My clients just love this product, they can keep track of their loyalty points. I have had this software for 4 years now & I wouldn’t go back.

Pros

Client check in list History Loyalty program Campaign

Cons

I wish it sent out more text messages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PK

Prawesh K.

Manager

Business Supplies and Equipment

### "#Uzeli is easily accessible, technically perfect salon software platform. #SalonRevenueBooster"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2017

The ones whom I recommended this software platform (as I do not belong to the Salon Industry) are highly satisfied as the revenue gradually rose up. Firstly, its inter-connectivity feature allowed clients an easy check-in, check-out process enhancing the customer loyalty with various loyalty based schemes. Secondly, it also allowed the stylist/ artists to keep up to date with their individual performances and thirdly with its smart technology leveraged owners to monitor the overall performance of the salon. Conclusively all these added up in maximizing Salon Growth in performance, client satisfaction and profits. This as they quote is "On an increasing trend".

Pros

It is a uniquely designed multitasker yet very easy to use. Minimizes most of the prevalent problems of salons to outsmart their competitors, ensures salon efficiency, uplifts client satisfactions and with its impeccable overall functionality, maximizes the revenue. All in all a networking salon platform that connects with every actors of a SALON VALUE CHAIN right from the Owners, the Stylists/ Artists to the target Customers/ Clients. Any layman can easily grasp and adhere to its utility and usage techniques. Designed as an user-friendly tech.

Cons

It has not yet reached to the total target consumers, who have only become the unlucky ones. Go get it people.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Summy P.

Owner

### "Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2017

Pros

Easy to use Text message marketing Loyalty program Manage Client & employee records Check-in tablet is really cool

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BD

Bimala D.

Owner /Manager

### " since we are using this software , it is very much convenient for us and customer, "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 27, 2017

Pros

Sign in on tablet , track your customer, set up coupon and marketing. owner can trace every transaction, employee performance, accounting of every day transaction, discount and rewards, so many different feature that help grow our business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Nilufa C.

Owner

Consumer Services

### "We have experienced great service from the Uzeli Team."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2017

No need to carry any more punch card. Customer liked the new system.

Pros

First of all customer service is great, An App itself is great, helped us to keep track of our customer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dipa S.

Threading Artist & Owner

### "Great product, great support! Uzeli text messaging works really well."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 14, 2017

Pros

Very very simple and easy to use for employees. Customers are very happy because their reward saved electronically at all times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Daniel G.

CEO

### "Great Team, Best Customer Support Ever!..... Ease of use rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2017

Let me first say that we tried a few different softwares before we finally ended up with Growthzilla. We tried Booker and a few others. For us and our team they just didn't make the cut. It was difficult to train staff. They didn't provide all the functionality we needed, the list goes on and on. We then saw Growthzilla and decided to give them a try. The software worked great, ease of use and my staff can be trained on the basic functionality in a day. Equally important for us was the team. They took a personal interest in our business and our success. I have never felt like a number. I always feel like they are part of our internal team. i would highly recommend giving them a try.

Pros

I like that the software is feature rich. They are still in development, so they are willing to take a great deal of suggestions in order to create a custom feel for your shop. Our concept is unique (We are a Bar and a Barber Shop.) They actually worked with us to develop a singe solution so we did not have to run two packages)

Cons

Because they are new, they don't yet have a fully functional "back end." The software is evolving so quickly it would be almost impossible at this stage. This being said it has yet to be a big deal as they have always responded quickly for any back end needs or reporting we may require.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Saraswati A.

Manager

### "Very easy and impressive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 20, 2016

We tried other software before and they were complicated to use so we were looking for better solution. Uzeli is very simple and useful software for staff as well as customers. It has many functions for business owners and customers. Customers always say the check in system is very nice and cool. Our customers are happy that we implemented this solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Ana P.

### "Organized and very easy to handle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 26, 2016

Uzeli has made handle business transactions in a very organized manner. It is fast to operate and easy to understand, reducing the room for any mistakes. Uzeli makes it easier to refer back to any customers and all details associated with them (the number of times they have visited, their discounts etc) whenever the need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

David C.

Barber

### "it's a great product customers love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 22, 2016

I have this system for about two months now my barbers and customers love it is great for them it keeps track of customers waiting on specific barber I was moving my barbershop told him about it they send and email out to everybody that was in the system work great for us I would recommend it to anybody

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Sat L.

Director

### "Must-have Salon Software for Beauty Salons"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 14, 2016

This is a great system for small businesses which do not have their own IT departments. It is a great tool to monitor day-to-day performance while allowing customers to have a seamless check-in and check-out experience. Customers sign in through a tablet while the salon artist can check out through another tablet at the cashier's desk. Store performance can be monitored live through a web interface. I think the best feature about this system is the ability to collect client phone numbers without spamming them. If necessary, coupons can be sent to their phone numbers (business rules in place to ensure customers don't get spammed). This helps increase the % return rate in case someone forgets or hasn't been back to the salon for a while. Customers were also excited to interact with a modern check-in system. It is also a good time to verify hours worked for each employee. Employees check in and check out at the beginning and end of the shift respectively. This helps in the payroll process as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2016

Glad to hear that you like Uzeli! We will strive to keep it easy and powerful.

Popular comparisons

[Vagaro vs Uzeli](https://www.capterra.com/compare/148788-153752/Uzeli-vs-Vagaro) 

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