# Event Booking Engines Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Event Booking Engines the right Event Booking solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148762/Event-Booking-Engines/reviews --- Event Booking Engines 4.8 (20) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Reviews of Event Booking Engines Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews LH Lizie H ManagerEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “There are video tutorials when I need them, and they're very prompt at getting back to me when I have questions.“ September 22, 2025 ML Michelle L Senior Strategist - Transformation & AgilityGovernment Administration, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “lack of high-strength password protection on the client portal led our IT security to limit our use; but every other feature that was deficient or lacking for us was reviewed and added to the system! “ August 30, 2023 AP Akif P CEOEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “It’s easy to use, very affordable, and keeps everything organized in one place, from contracts to event records.“ September 13, 2025 AP Akif P CEOEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The interface is simple, so I can find what I need quickly without any frustration.“ September 13, 2025 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Event Manager Real Estate Used the software for: Less than 6 months ### "Customer support is great and quick to respond. Some of the features are not intuitive, but clunky." January 3, 2018 4.0 Pros The service, value, and many of the features are top notch. Overall, I am very happy with my choice to move forward with EBE. The calendar is easy to use, and while I haven't used the payments/contracts features, they seem like they will be a real help when we get into the heat of our event season. Cons I'm not sure I'm using EBE in the exact way it was intended. My main goal is to have roughly 250-300 'calendar items' on the master calendar each year, with about 100 of those being events with a significant amount (roughly 20) of line items as event details. Creating proposals with many line items is a cumbersome process, having to go into different sections of EBE multiple times for one proposal. The 'wizard' has been helpful in mitigating some of the delays, but it is still a challenge. In general, it can be difficult to navigate the different "silos" of EBE, between line items, proposals, event page, and so on. These are notable but not insurmountable challenges and I am still happy with my decision to move forward with EBE. Review Source Response from Event Booking Engines January 8, 2018 Thank you for your review/feedback on our company and product! We reviewed your account and noticed that you have not setup or used the Event Wizard Autopilot feature which was rolled out several weeks ago. This feature allows you to create a Proposal with Line Items, Room Schedulings, Payments and Contracts in seconds and directly addresses your ease of use and time comments. AP Akif P. CEO Events Services Used the software for: Less than 6 months ### "Everything you need in one place" September 13, 2025 5.0 Highly recommended for anyone who wants a smooth and stress-free event management experience! Pros This event booking software is exactly what I was looking for! It’s easy to use, very affordable, and keeps everything organized in one place, from contracts to event records. The interface is simple, so I can find what I need quickly without any frustration. It has saved me so much time managing bookings and documents Cons Aesthetic design needs some approvement as well as compatibility with other apps and software could be improved Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Event Booking Engines Affordable for the value and functions provided Review Source Response from Event Booking Engines September 15, 2025 Thank you Akif, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us. We are happy to hear that our platform is easy to use and affordable, provides everything you need in one place and has saved you significant time managing your bookings and documents. Regarding aesthetic design, we will be rolling out several important UI/UX enhancements soon. Regarding other app integrations, we currently provide over 35 different platform integrations and we are always open to adding new ones. I will email you directly to obtain your input on specific aesthetic design and platform integration requests and we will do our absolute best to accommodate them. KR Kathryn R. Events Manager Government Administration Used the software for: 1-2 years ### "Straightforward, customizable system" September 17, 2025 4.0 Andrei is extremely helpful and quick to respond with answers to questions. We find the program to be excellent for recording event details and generating reports. Pros Event Booking Engines is easy to navigate. It is flexible in the amount of information user can record for each event. The program runs well and has lots of reporting tools. It is also very affordable. Cons On some occasions, photo resolutions are quite low. The process to get information to clients within the program is not always straightforward. Review Source Response from Event Booking Engines September 19, 2025 Thank you Kathryn, we greatly appreciate your review/feedback on our company and platform! We are very happy to hear that our platform is easy to use, is flexible, performs well, provides strong reporting and is very affordable. Regarding photo resolutions, we have uploaded high resolution images of your logo and venue which provide a strong improvement over your previous photos. Regarding the sending of Client Event Invite Emails Workflow, we recommend that you create a few reusable Email Templates. You can then quickly select a particular template to send an email invite to your client, which will save you valuable email creation time. Our platform will display the selected email template verbiage and allow you to do any final edits if necessary, then send the email. The email also contains a link your clients can click to review all of their event details and room scheduling, make online payments and sign contracts. RD Ronni D. Event coordinator Restaurants Used the software for: 6-12 months ### "Success with Event Booking Engines" September 16, 2025 5.0 Pros It is easy to use and Help was available whenever I needed it. \[sensitive content hidden\] always responded quickly and with exactly the answer I needed sometimes with a video. It has helped me to stay organized with all my parties in one place. Cons Entering all of the information into the templates was time consuming but worth it once it was done. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Event Booking Engines The features seemed easier to use and more of what we needed. Review Source Response from Event Booking Engines September 17, 2025 Thank you Ronni, we greatly appreciate your review/feedback on our company and platform! We are very happy to hear that our platform is easy to use and it has helped you to stay organized with all of your events managed in one place. We know you manage a high volume of events at your restaurant and we are always here to help! LC Lawrence C. Event Coordinator Events Services Used the software for: 1-2 years ### "Event Booking Engines is AMAZING" February 17, 2021 5.0 My organization updated from an ancient program used many years ago. This software has helped us with reports and organizing our daily client interactions. I cannot say this enough...support is outstanding!! Pros This program makes organizing event leads, calendar, payments, contracts, invoices so easy!! EBE is super user friendly. They have an amazing support staff. Very quick response time. Setting up the system is easy. I will even email a question to support sometimes and they will send me a video tutorial answering my question. I cannot say enough good things about EBE!!! Cons To be very honest....NOTHING...I have no cons for the software! Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Because it was time to update our system where payments, contracts, proposals, leads could all be managed from one software!! Review Source Response from Event Booking Engines February 19, 2021 Thank you Lawrence, we greatly appreciate your review/feedback on our company and product! We always enjoy working with you and your comments are very helpful to us. We are very happy to hear that our product provides the key features you need to effectively manage and run your venue business! And we remain committed to continually rolling out new features to make our platform even better. LH Lizie H. Manager Events Services Used the software for: 2+ years ### "Best Customer Service!" September 22, 2025 5.0 \[sensitive content hidden\] is amazing, and I have been very pleased with using EBE! I'm always learning something new, which is wonderful. Pros There are video tutorials when I need them, and they're very prompt at getting back to me when I have questions. Some of the best customer service I have ever seen! Cons Asthetically, it looks a bit 'old-fashioned, but that has nothing to do with the software! You may draw more of an appeal if it looked a bit more modern. Review Source Response from Event Booking Engines September 23, 2025 Thank you Lizie, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us. We are very happy to hear that our customer service is the best you have ever seen and you are very pleased with our platform! Regarding aesthetic design, we have been working on many high impact enhancements to modernize our UI/UX and we will be rolling out those upgrades soon. ML Michelle L. Senior Strategist - Transformation & Agility Government Administration Used the software for: Less than 6 months ### "Has all the functionality we need and more at a fraction of the cost" August 30, 2023 5.0 Our organization has struggled with horrendously outdated practices and procedures for using our many, large publicly-owned venues. the EBE team was familiar with our types of issues, and was incredibly responsive to all our questions, as well as providing extensive, personalized immediate consultation throughout the configuration, testing, and launch process. Pros Cloud-based system with public-facing calendar views, detailed booking life-cycle tracking, customizable templates/forms for proposals, contracts, images, and an array of attachments. The customization process was extremely well-supported, with special functionality added for our specific needs. The company stands behind this product, answers every question as soon as possible, and worked with us directly, day and night, whenever there were questions. They really stood behind the system in order to make it great for us. Cons lack of high-strength password protection on the client portal led our IT security to limit our use; but every other feature that was deficient or lacking for us was reviewed and added to the system! Amazing! Staff are experiencing a learning curve, but they have never used a booking software system before, and all things considered, is not as complicated as many of the competitors we reviewed. Reason for choosing Event Booking Engines Most systems too much for what we need and too expensive based on billing model - a great deal of our venues are given to the public for free, so volume or #of events-based pricing model can't work for us. several other products could not give us public-facing calendar that we didn't have to customize or pay additional plug-ins for. The EBE team worked with our specific situation every step of the way, and still is. Review Source Response from Event Booking Engines September 1, 2023 Thank you Michelle, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us and we are very happy and honored to provide the critical application functionality you need to successfully manage and run your 7 venue locations on a daily basis. We greatly enjoy working with you and your team and will continue to do whatever is necessary to provide very strong platform value to you, your team, your veterans and all of your other clients. AF Aimee F. Venue Owner Hospitality Used the software for: 2+ years ### "The hardest working dollars spent! " February 15, 2021 5.0 My previous software focused on scheduling dates and invoicing. Event Booking Engines created a positive client impression and has a focus on an Event and all tasks and information associated with it. Creating a "portal" through our web page for each client with unique log-in reduces client interaction and time needs as many aspects are updated in their account. Pros I depend on this software daily as it encompasses so much of my business needs as a Wedding Venue Owner. The features I use most are the e-signature capability, accounting payments and auto receipts and reminders for my clients/couples. Event Booking Engines takes our professionalism to a new level and is impressive to our existing and prospective clients when we present a proposal, add custom uploaded documents or photographs of the clients and or our logo or site photos. I can't think of any customer service in any aspect of business that has been more prompt and thorough for any questions I may need help on. \[SENSITIVE CONTENT HIDDEN\] has worked closely with our Web design team for widgets and know how as well as our SEO manager for specialty requests. I am going on 2 years of subscription and view Event Booking Engines as a part time employee. Being in the business of Weddings and long time commitments, I will be "engaged" with this company as long as we are in business. Cons I do have difficulty finding "notes" on clients and events at a glance. Reason for choosing Event Booking Engines I choose Event Booking Engines over other products, because I was able to have a one on one presentation of what the product was, features, and ease of use. Access to a live person always and every time makes the software use superior. Review Source Response from Event Booking Engines February 18, 2021 Thank you Aimee, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us and we are very happy and honored to provide critical application functionality you need to successfully manage and run your venue business on a daily basis. We do provide quick access to notes, contact and email history directly from the Event Edit and Booking Page and several other pages in our system. I have sent you an email with video explaining those and exactly how to access them. MP Marla P. Contract Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "Streamlining our reservations" February 17, 2020 5.0 Customer service is excellent.i\[SENSITIVE CONTENT HIDDEN\] is very responsive (even evenings and weekends) and is willing to customize components of the software to suit our needs when we have a specific request. He has worked with every request we’ve have had and we greatly appreciate the flexibility. Sometimes he just explains that they already have it set up - just not where we had expected and other times they make sweeping changes to accommodate our requests. In one of \[SENSITIVE CONTENT HIDDEN\] responses to our request he said, "It makes us very happy to provide product which has high value to you." Pros Event Booking Engines integrates all aspects of reservations into one system. We are a small volunteer run nonprofit organization that rents out an historic wedding and event venue. We are thrilled to have transitioned from a manual reservation process to Event Booking Engines. We now have everything in one place – client information, event booking, contracts with electronic signature, payments, task reminders, checklists, master calendar and availability calendar (which is viewable on our website), staff scheduling, etc. We are still learning all the features that we can benefit from. Cons The email integration works differently than I had envisioned to capture emails from clients into their event account. Outbound emails and client responses will be captured in an event account as long as the email is generated through EBE. However, if a client initiates a new email (not responding to an EBE email), they have to use our organization's email address and the email is independent of the EBE system. Reason for choosing Event Booking Engines We liked the idea of working with a small company and the online reviews helped influence our decision. Review Source Response from Event Booking Engines February 20, 2020 Thank you Marla, we greatly appreciate your review/feedback on our company and product. We always enjoy working with you and your team and building new features which provide high value to you! I will meet with my team to discuss our email integration and appropriate feature enhancements there. VR Verified Reviewer Show Director Used the software for: Less than 6 months ### "Lots to learn about the software but it so far has been a good place to keep all our events tracked." January 9, 2018 5.0 Pros Master calendar, client and event tracking, sending contracts to be signed rather than having to pay for a separate service. Good, responsive tech support by phone or email--my many questions are quickly answered. Some good customization and integration options. Cons Payments and invoicing are still not super clear to me. The flow of booking events is not as user-friendly as I'd like. Review Source Response from Event Booking Engines January 15, 2018 Thank you for your review/feedback on our company and product, greatly appreciated! We recently rolled out the Event Wizard with Autopilot which should greatly improve your ease of Event Booking and drastically reduce the time it takes as well. We are always open to continued discussion and based on your specific comments/needs/requests, providing additional enhancements in all areas of our product. SR Sandra R. Event Coordinator Events Services Used the software for: 1-2 years ### "Venue 918 experience " August 29, 2023 5.0 Pros Integrating the drop down for event request into our website has been so helpful. The payment process has also been great, never had an issues. Cons I haven't ran into any cons but if there is ever any error or glitch they are on it and customer support is excellent. Reason for choosing Event Booking Engines I fell within our budget, user friendly and had all the features we needed. Review Source Response from Event Booking Engines August 31, 2023 Thank you Sandra, we greatly appreciate your review/feedback on our company and product! Great to hear that our Base Booking System, Lead Form Website Plugin and our Online Payments provide critical application functionality you need to successfully manage and run your venue business on a daily basis. As always, we remain committed to rolling out new and valuable features and providing excellent customer support to you and your team. KS Karissa S. office assistant Government Administration Used the software for: 2+ years ### "Event booking engines" August 31, 2023 5.0 Pros Very easy to use and fast customer service Cons Can be slow at times, that is really all Review Source Response from Event Booking Engines September 4, 2023 Thank you Karissa, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us. We recently rolled out a System Performance Upgrade which directly addresses those occasional issues. If you are still seeing any remaining issues, please let us know. CH Carrie H. Administrative Coordinator Hospitality Used the software for: 6-12 months ### "Great value" September 7, 2023 5.0 It's a must-have tool for any event venue, and I wholeheartedly recommend it to anyone in the event planning industry. This software has truly made a significant positive impact on our operations, and we couldn't be happier with it. Pros The ability to book multiple rooms for a single event, the wide array of event status options, and the seamless integration with Google Calendar have made our event management smoother and more efficient. Cons The slow loading can occasionally disrupt our workflow, causing delays and minor inconveniences. Review Source Response from Event Booking Engines September 11, 2023 Thank you Carrie, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us. We greatly enjoy working with you and we are very pleased that our platform has made a significant positive impact on your operations. We recently rolled out a System Performance Upgrade which directly addresses those occasional page load issues. If you are still seeing any remaining issues, please let us know. GC Gammon C. General Manager Events Services Used the software for: 1-2 years ### "Event Booking Engines" February 17, 2020 5.0 Overall experience has been excellent. Really no complaints, just getting used to all the software and functions. Looking forward to becoming proficient in all of it! Pros Customer Service!!! I would give it 10 stars if I could. Prompt, reliable and helpful and if I make a suggestion for a change or addition it is done within minutes! Cons There are several different ways to get to the information you need, in some ways you can change and add info and others you can't. I am figuring it all out and it is working great, I am just a little afraid to let newer or less "techy" staff touch it. Reason for choosing Event Booking Engines Obviously good customer service right off the bat, owner was willing to work with me to create additional products they did not currently have and cost was a huge factor. Review Source Response from Event Booking Engines February 20, 2020 Thank you Gammon, we greatly appreciate your review/feedback on our company and product. We always enjoy working with you to quickly provide the feature set you need! We have just rolled out several new UI/UX features in Version 5.2 which I think you will find valuable. We will also be adding many more UI/UX features in the weeks ahead which I believe will address the items you mentioned. I will contact you directly by email to discuss. AW Angela W. CEO Consumer Services Used the software for: 6-12 months ### "Outstanding Support and Best Value" March 5, 2019 5.0 I have increased sales due to this service. I can easily track leads and export to my sales team to make calls and follow up with clients. The support is amazing. I love the online calendar feature and is does not cost an arm and a leg for it. The only other software company I found that offered an online calendar cost thousands of dollars and that is out of our budget for softwares. Pros The support I receive from the company. The thing about softwares is they all require time getting to know the system and figuring things out. What is important for me is having the support I need to figure it out. This company hands down has the best support I've seen in quite some time. I've tried different softwares and this one is a great fit for my needs. I also like the online calendar feature the most. It's a great sales tactic to potential clients. Gives them a sense of urgency to book as soon as possible or their date may be gone. Cons I've been using this software for almost 1 year now. They are continuously sending updates and improving which is great. I really don't have any cons at the moment. Review Source Response from Event Booking Engines March 11, 2019 Thank you Angela, we greatly appreciate your review/feedback on our company and product. We are so happy we have increased your sales! Also, your product enhancement requests and our reciprocal product updates have been excellent and have made our product much stronger! DL Daniel L. President Performing Arts Used the software for: 1-2 years ### "Best venue booking software on the market " February 16, 2021 5.0 Pros I just love how sample and easy this software is to understand and use. I just can’t imagine booking events without it. Cons I honestly don’t have anything on my list that I don’t like about event booking engines. Reason for choosing Event Booking Engines The simplicity of the software overall and the level of customer service I always received whenever I contacted them. Review Source Response from Event Booking Engines February 18, 2021 Thank you Daniel, we greatly appreciate your review/feedback on our company and product. Your comments provide strong validation to us that we are on the right track in directly addressing the common pain points and business needs of the venue market. We always enjoy working with you and it is a great honor to provide Event Management software which is of very high value to you! GC Gregory C. Owner Performing Arts Used the software for: 6-12 months ### "This engine has got it where it counts. Love it! " September 14, 2017 4.0 This, plus QuickBooks, represents all I need for my back office systems. It's made my life 100x easier by keeping all of my data in one place. Plus, the embeddable contact forms and calendars are invaluable. Pros It's powerful, and it's a complete, all-in-one booking system. Previously, I had to use multiple different systems to coordinate bookings, and it was a nightmare. Now I can do it all in one database. A lifesaver. Cons This is still a work-in-progress in some areas. Also, it's not the shiniest or most intuitive user interface. However, what it may lack in style, it certainly makes up for in substance. Also, Andrei and his team are fantastic about making updates, implementing customer suggestions, and squashing bugs quickly if they come up. I've been nothing but impressed by EventBookingEngines so far. Review Source Response from Event Booking Engines September 15, 2017 Thank you Greg, greatly appreciate your review/feedback on our company and product! We will be back in touch with you shortly to discuss the user interface items you mentioned. VO Vanessa O. Venue Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Fast Service. Easy to use." January 2, 2018 4.0 Less hands-on interaction between us and our leads/customers. Pros I like the widgets for the website the most. Customer Service is fantastic...very personal. Streamlines a lot of the communication process between us and the customer. Cons I wish the data entry form was all inclusive. One form to key in all event, room booking and payment information that then shows on Master Calendar. Too much room for error when keying in multiple sections during the initial setup process for an event. Also would like to see the reports have more options (for example: ability to pull report on and payment types, frequent customers, etc.) Review Source Response from Event Booking Engines January 3, 2018 Thank you Vanessa, greatly appreciate your feedback on our company and product! Regarding all inclusive data entry, we recently rolled out our Event Wizard with Autopilot, which allows you to create Room Schedulings, a Proposal, Payments and Contracts automatically on one page in seconds. The scheduled Rooms and Payments are immediately posted to the Master Calendar. I can cover details with you by phone. Regarding reporting, we currently provide Revenue Reporting by Location, Room, Event Category, Lead Source, Sales Rep, Payment Type and many other filters. We can certainly discuss this and any other reporting needs you may have. KT Kirby T. Accountant Events Services Used the software for: 6-12 months ### "Terrific support and excellent software" March 5, 2019 4.0 Very positive. The staff is good at figuring out what you want and helping you accomplish it. And they are constantly upgrading the software. Pros Total functionality - can do almost anything you need for customer and event management. And the support is phenomenal! Ask a question and get your answer and followup almost immediately. Cons A little bit complex, but that's due to the incredibly full functionality. Review Source Response from Event Booking Engines March 12, 2019 Thank you Kirby, we greatly appreciate your review/feedback on our company and product! We also greatly enjoy working with you and your team and remain totally committed to continued improvement and upgrades to ease of use and product feature set. CB Charlie B. Venue Operator Entertainment Used the software for: Less than 6 months ### "Event Booking Engine has helped us streamline management of 3 historic theaters in Chicago." August 29, 2017 5.0 Efficiency Pros The calendar is a breeze to use. Quick access on mobile too. Keeping track of past, present and prospective clients for future marketing is a plus. File uploads (ie. riders, flyers, rentals is a plus.) Cons Maybe a few upgrades in the look of invoices sent to clients. Although, it is very logical and does not cause any problems with flow of event booking and management. Review Source Response from Event Booking Engines August 29, 2017 Thank you Charlie, greatly appreciate your review/feedback on our company and product! We will be back in touch with you shortly to discuss the invoice upgrades you mentioned. Talk to a Capterra advisor for free and get results within 15 minutes.