# Join It Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Join It the right Membership Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148692/Join-It/reviews --- Join It 4.7 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Join It Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews GR Guillaume R Chief of StaffNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The only thing that works properly is the client support: they are reactive and professional.“ March 9, 2026 GR Guillaume R Chief of StaffNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Finally, their onboarding process is a joke, and it takes one month just for the platform to be operational once you have faced issues after issues.“ March 9, 2026 NB Nathan B PresidentRecreational Facilities and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “No more chasing after people for dues or fumbling with cash and checks!Another amazing thing is the automated emails. Whether it's a friendly reminder to renew their membership or an update about a fun pool party, I can easily keep in touch with our members.“ April 10, 2023 MS Mario S Membership CoordinateorNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The way membership renewals happens gets a bit confusing which has cause double memberships showing or a few manual adjustments to member levels.“ December 9, 2021 GE Gad E VP TechnologyAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “We have roughly 1500 members and the software has made our management so much easier than the manual way we were doing it before.“ July 13, 2023 LL Larry L Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “For instance, the membership type description is not shown on the summary of the membership type.“ December 2, 2021 NB Nathan B PresidentRecreational Facilities and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I'm not the most tech-savvy person, but their team was so patient and helpful. Whenever I had questions or needed a hand, they were there for me, and it felt like they truly cared about making things easier for our pool community.“ April 10, 2023 Taylor D Vice President, Board of Directors Non-Profit Organization Management, 2 - 10 employeesUsed the software for: I used a free trial. “We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform).“ June 20, 2020 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Taylor D. Vice President, Board of Directors Non-Profit Organization Management Used the software for: I used a free trial ### "Highly Recommended" June 20, 2020 5.0 Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10 Pros We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis. Cons Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) This platform is amazing. we no longer need to manually follow up with members for payments and update our mailing lists. It was simply too much work for something a database system can do much more efficiently and accurately. Review Source Response from Join It July 23, 2020 Thanks for the very kind words, Taylor! It's a pleasure to support you! RC Rodney C. Member, Board of Directors Non-Profit Organization Management Used the software for: Less than 6 months ### "Very Happy JoinIT User" December 7, 2021 5.0 The key business problems we were trying to resolve in this organisation was to provide a better user experience for people becoming members of the organisation. We wanted a system that was easy to administer and easy for end-users. We also wanted end users to be in control of their own information. Finally, we wanted a system that integrated with other tools that we were using so that we could mix-and-match best-of-breed solutions together. JoinIT provides what we need. We actually implemented JoinIT based on the recommendation of another organisation and we are pleased we did. Implementation and migration were very simple and the people supporting JoinIT are very friendly and helpful. Pros Setting up membership types, the integrations with leading tools, and the ability to accept online processing payments via credit card were all big draws for this software. The software is also incredibly easy to use. Cons There are some Quality of Live improvements that could be made to the user experience such as the ability to get an invoice directly from an user's membership record (instead of clicking through to the payment processor's website), the ability to store a document in a membership record (some memberships can require verification of eligibility), and having more freedom/flexibility in payment processors (Stripe is okay, but some more competition is never a bad thing). But none of these are deal-breakers. Alternatives considered [ClubExpress](https://www.capterra.com/p/42550/ClubExpress/)[MemberPlanet](https://www.capterra.com/p/131768/MemberPlanet/) Reason for choosing Join It The other products weren't really designed to be modular, meaning that we basically had to turn over all aspects of our services to them so it felt like we would be locked in. Also, we were already using best-of-breed solutions out on the marketplace, so we wanted to continue using them and retain control of most of our extended IT infrastructure. Only JoinIT seemed to allow that quickly and easily. Review Source GR Guillaume R. Chief of Staff Non-Profit Organization Management Used the software for: Less than 6 months ### "They say it is specifically developed for chambers of commerce. It is not!" March 9, 2026 1.0 I introduced our organisation, how we operate and manage membership and our needs when meeting the sales person online. Apart from a few things that require upgrade, I was promised that the platform would be adapted to the majority of our needs and requirements. It was not. Making the payment by transfer was also a headache, which shouldn't be if they target non-profit which don't always have corporate credit cards to pay online. In addition, the person who did the onboarding call was unprepared, asking me what I wanted to learn or know, going through the platform in 5 minutes, instead of asking questions about our processes to clearly show me how to use the platform. The only thing that works properly is the client support: they are reactive and professional. Unfortunately, they come too late, after you have been sold a product which is not adapted to your needs even if you were promised that it would be. Pros There client support teams are reactive and answer quickly when contacted in the chat. Not much apart from this. Cons This platform presents itself as being specifically adapted to chambers of commerce, which it is not. It does not support organisation-based membership, it hardly support offline payment, it doesn't allow to modify company profiles in batches (it need to be done individually for every employee of the company), it doesn't prevent individuals to modify the membership type of their companies (which is a problem when you have membership types based on specific criteria), and their online directory doesn't allow to run searches by sectors or other custom fields (which makes it de facto useless). Yet, their sales team will promise you that their platform can do all that. Finally, their onboarding process is a joke, and it takes one month just for the platform to be operational once you have faced issues after issues. Review Source LL Larry L. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "ACTUALLY FREE for small organizations and truly functional!" December 2, 2021 4.0 The plain-but-functional free version got us up and running pretty fast. I haven't had much experience yet with back-end management/monitoring of members, so I can't comment on workflows, but I expect them to be pretty good from what I can see. Pros The only actually free membership management software I found for tiny nonprofits (under 100 members). If we grew out of our tiny size, I would likely get a paid version of Join It. It was smart and generous of Join It to offer a truly free option. Sure you don't get all the fancy features, but even the stripped-down feature set is truly functional. It was pretty easy to get up and running and integrate the service with our (Wix) website. Cons There are a few tweaks that could be done to the back end to make it more intuitive where users go to access various settings and things. For instance, the membership type description is not shown on the summary of the membership type. One has to know to click EDIT DETAILS to make updates. There was no ability to include graphics with the membership types to spiff up a membership page on a website, though I think I have discovered a workaround by designing my own page and linking graphics/buttons to the URLs individual membership types (glad Join It includes those!). Alternatives considered [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing Join It It was the only truly free alternative for small nonprofits like mine (under 100 members). Others are just limited 30-day trials. This one won't expire and if I have the good fortune of increasing my organization's membership past the limit, I can just grow into a paid version. Review Source SR Sacha R. Founder & Chairman Health, Wellness and Fitness Used the software for: Less than 6 months ### "These JoinIt Folks Thought of Everything " May 20, 2021 5.0 I now know of only 2 membership management companies - JoinIt and Others. I am struggling to name what it didn't solve. I'm normally reserved on reviews but this one deserves a bit more than my normal polite comments. Exceptional experience. Pros Incredible simplicity, versatile application across all my services , the digital membership card is what brought me to them and then l found membership management paradise . Best in class for flexibility. 6 stars in my book. You guys are not visible enough, though. It took me 2 months to find you and yet, you are the best thing on the market without the pizzaz. That offline payment toggle is a gem, it fixed my headache for African countries that don't have credit /debit cards. I was contemplating going part manual for offline registration then you cured that by actually allowing me to use joinit as a registration and prospecting tool. \[SENSITIVE CONTENT HIDDEN\] and team, you guys are geniuses. You actually did think of everything and if it's not yet there, I'm sure you are already thinking it Cons Paypal is a necessary evil. You could add that if you can.😔 WhatsApp and telegram integration is a must. I want to see just my brand on my links. Although the effect is minimal, the joinit branding tends to make us look like we are using a freebie. Although i already forgave you for it because you got everything else right. Any chance there will be an offline USSD link to cater for Africa's Wi-Fi-less citizens who would end up spending more than their subscription payment just to register themselves? I know it's there, it's completely whatsapp or SMS based. It would be nice to have that too Alternatives considered [Quiver](https://www.capterra.com/p/206624/Quiver/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Chargebee](https://www.capterra.com/p/131433/Chargebee/) Reason for choosing Join It JoinIt stood head and shoulders above all. They are a human centric solution for struggling startups and ambitious boomers, entrepreneur wannabes and professional, but still it gave me a chance to boast a world class subscription software of high quality at a very low price . Highly intuitive software. Great customer service from \[SENSITIVE CONTENT HIDDEN\]. 10 stars all the way Switched from [PayKickstart](https://www.capterra.com/p/163329/Paykickstart/) PayKickstart didn't have time membership layers that I needed. I needed ti add whole families under one subscription due to the nature of my service business. With PayKickstart I would have had to ask subscribers to register multiple accounts with different email addresses just to add they offspring and spouses! Review Source CV Caitlin V. Business Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Perfect Membership Management Platform for small charity supporting the arts" October 26, 2023 5.0 \[sensitive content hidden\], my two main contacts at Join It are the loveliest humans. We knew we were going to pick Join It from our first meeting with them. Every other CRM, Ticketing or Membership System I had a meeting with didn't listen to us and talked over us whilst aggressively chasing us for a sale. Join It stood out and didn't try to sell us on features we didn't need. Pros Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to. For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of. Then, the customer service, it's prompt, responsive and very accommodating. Our other favourite features are the reporting capabilities and formatting of the membership profiles and the sign up page.Join It is also constantly in development, they are actively always building and evolving the platform. Cons We've had a few ways in which we'd like to use the system not quite work out, however, that would be the same with any system that isn't a custom built system for your business. Through emailing Leah, we've always been able to find solutions. Reason for choosing Join It Join It suited our needs and were the people that we wanted to work with. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Wild Apricot was too expensive, didn't suit our needs and was really hard to use. Review Source MK Michael K. Committee Member Non-Profit Organization Management Used the software for: 2+ years ### "A solid choice for Club management" March 24, 2023 4.0 Pros Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals Cons No API or access to backend in basic edition, there is webhooks in more expensive version. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing Join It Wild Apricot was the only other option really and I chose Joinit because it could connect to other apps and was not just one big app like Wild Apricot. From time to time i do question the decision because there are features I want that i can't get or add to my current version of joinit Review Source Dominic K. Communications Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Joinit has rescued of from WildApricot" September 4, 2020 5.0 My organization used Wildapricot before. It made doing all we wanted to do kind of simple, combining website building, emailing, selling tickets, and taking payments in one program. Problem is, it didn't do any of those things very well. Our website felt like it was built on Windows 95, and doing anything was just sort of a pain. Lots of bugs that I had to learn to work around. I was looking for something that would allow us to offer membership discount and also have an awesome website. I wanted to start selling through eventbrite, so people not in our community could learn about our events. I found JoinIt, which looked better than anything else in my research, and haven't looked back. This company understands the modern world. They integrate with the best technologies. And they excel in service, knowing that's the best way to serve their bottom line. I'm very excited, and anticipate the program will only get better. Pros The ease of use, integration with leading software, and impressive customer support. Cons It's still pretty new, and some cool features are still in Beta stage (member directory, uploading contacts) Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) WildApricot was limited and clunky. Most importantly, their website builder doesn't compare to WordPress, nor does their email compare to MailChimp, nor do the events have the benefits of Eventbrite- which I am now liberated to use because of JoinIt. Review Source Justin H. Garden Director Environmental Services Used the software for: Less than 6 months ### "Finally a dedicated solution just to manage membership" July 19, 2019 5.0 Overall, we are very satisfied with this product. We have tried several other alternatives that we had to use all sorts of workarounds to achieve our goals. Join It is a streamline membership management solution. Pros My favorite feature of Join It is that it focuses on managing memberships. Many of the other CRM solutions we discovered provide 25 features, but are lacking on member management. Cons Sometimes the website is slow and data entry takes a bit too long. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce was massively complex and required serious development to customize it to match our organization. Join It seemed to know ahead of time what we are trying to accomplish and streamlined the management process. Review Source Response from Join It July 24, 2019 Thanks for the kind words, Justin! It's been an absolute pleasure working with you and the PowellsWood Garden! Jorge A M. Project manager Utilities Used the software for: I used a free trial ### "Good Potential Membership APP" December 3, 2019 4.0 Very simple and good if you like minimalistic approach but high price for what you get. Pros I like the simple, minimalist approach. User friendly and really great customer support. Has all the basic features a small organization needs Cons Price is somewhat high compared to other full blown apps doing much more than joinit. To upload your members database you will need to submit manually to customer support. All other competing apps I have tried will do this automatically with your mapping input. Does not have webpage features, just very minimal and basic. Financial reports are lacking. Alternatives considered [TidyHQ](https://www.capterra.com/p/128190/TidyHQ/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[MemberPlanet](https://www.capterra.com/p/131768/MemberPlanet/) Reason for choosing Join It I have not purchase joinIt yet. Strongly considering TidyHQ for better features and lower price. Review Source GM Greg M. Technologist Sports Used the software for: 1-2 years ### "Good product on it's way to a great product" December 22, 2020 5.0 Love this company! They have been very helpful with problems and giving me ideas for implementation in our organization. Pros This software is very easy to use. It's not as feature packed as some software, but, it's very useful and features are being added as time goes on. Cons Lack of reports. This is a problem with a lot of online software Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Wild apricot was getting very expensive. Yes, it had a ton of features, but, the price escalation was not acceptable. Review Source SB Sharon B. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Using Join It to Manage Memberships in Nonprofit Organization " February 22, 2021 5.0 Overall, we are very pleased with our Join It experience. Pros The membership renewal feature (automatic emails) is very effective and saves time. The merge memberships feature is very useful! Cons Inputting offline payments (e.g., from checks or cash) took a bit of time (and trial and error) to understand. But after we entered several and corrected some of our mistakes, we understood how all of the fields worked, and it made sense. Reason for choosing Join It Join It was recommended by our website developer for managing memberships to our nonprofit organization. The website developer set up a lot of the links for us, but it was easy for our board of directors to learn how to use the software. Join It provides prompt and excellent feedback when we submit questions using the chat feature. Review Source Response from Join It February 24, 2021 Thank you for the kind words, Sharon! It's been an absolute pleasure working with you and the Friends of the Georgetown Animal Shelter! We love supporting incredible causes, so it's absolutely our pleasure. :) KJR Kevin J R. Executive Director Think Tanks Used the software for: Less than 6 months ### "JoinIt Worth Every Penny" October 6, 2020 5.0 Excellent. There's really no other word for it. Pros JoinIt made it very easy to establish membership levels and then change them as needed. As a new organization we knew we wanted to make an introductory offer to our legacy mailing list, but we weren't sure what the second phase would look like when we opened up to the public. Once we decided we were able to immediately implement the program with incredible ease. Cons It's hard to find a knock against this platform. As the executive director of our organization I'm pretty busy with work in a number of areas and needed something we could rely on which was also intuitive and user-friendly. JoinIt provided all the bells and whistles we needed right away, and right at our fingertips. Reason for choosing Join It Our consultant gave us several options for this component in our tech stack. JoinIt was not the least expensive one (although it was close) but seemed to be the best value by far. That initial perception was immediately borne out after we implemented it. Highly recommended. Review Source Response from Join It October 16, 2020 Thanks for the kind words, Kevin! BA Bruno A. Tech advisor Consumer Services Used the software for: 6-12 months ### "Join It has a good software, and has the most quality support I ever experienced!" August 15, 2022 4.0 Pros We value our time and Join It provides us the ability to be efficient. Easy interface. The support team have excellent people that understand the situation and always provides pertinent advices! Cons The way information is presented is always a subjective matter, so even if I would say I would like the organization of the interface to be changed, it would maybe not be the preferred choice for everyone. Reason for choosing Join It Because I already had the chance to see what it can do and I has the chance to experience it. Review Source Response from Join It October 12, 2022 Thanks for the kind words, Bruno! It's been a pleasure working with you so far! EC Efren C. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "All in one!" January 22, 2022 5.0 It's just excellent! Pros It is simply an excellent administrative assistant that contains all the necessary components to help keep an organization afloat. Cons We still do not have the certainty of knowing if the connection between this system and our bank account is effective and without having details. We have yet to see how effective this system is to manage the accounting of our activities and the memberships of our participants. Reason for choosing Join It It looks legitimate and had all the components we were looking for to run our memberships. Review Source NJ Neil J. Secretary Government Relations Used the software for: 6-12 months ### "So easy to use, flexible to set up and the integrations work well" November 11, 2020 5.0 There really isn't anything bad you can say about this product. I did a fair bit of research and am glad I landed on this. All you need to do is change some of the "Americanisms" in the template emails etc but apart from that, this is ready to go for even the smallest databases. In fact we started with zero and are now in a health four figure range thanks to the way this works. Obviously this comes highly recommended. Pros Easy to use interface Integration with MailChimp Customer support Cons There is no integration with PayPal but understand that this is on its way Reason for choosing Join It Thought it would work well with what we needed - and we were right. The integration with MailChimp is particularly valuable to us. Review Source SB Scott B. Technical Officer Computer & Network Security Used the software for: 1-2 years ### "Using Join it to manage society members" February 18, 2019 5.0 JoinIt allows us to use our data to accelerate our membership experience. The team has been super supportive and helpful with quick replies. Really feel like a valued customer. Pros JoinIt has been a fantastic asset since we first began using the product 2 years ago. It allows us to easily manage memberships without having to handle and document cash. The integrations is what really makes this platform, allowing us to use our membership data in meaningful ways. Cons A few more integrations and an API would allow us to really get the most out of JoinIt. Review Source Response from Join It February 20, 2019 Thanks for the kind words! It's been such a pleasure working with you! :) Looking forward to serving you for years to come! PG Philip G. Board Member Environmental Services Used the software for: Less than 6 months ### "Great program for Non-profit organization" March 20, 2020 5.0 Pros We are a small nonprofit with limited budget and no in house computer person. I'm a retired doctor and volunteered to try the program. It is simple to set up, flexible enough for our needs, and it synchs with MailChimp, QuickBooks, EventBrite as well as our website. Most important, however, is the incredibly excellent customer service available via chat. I can ask dumb questions and they're answered promptly. There has been much hand holding (from a distance), but I've got it doing what we've wanted to do for several years - have a members' data in a full functioning database that allows us to keep track of memberships, automates renewals, automates accounting, and streamlines our volunteering activities. Cons Some features, like a hard coded link to our web page, can not be removed from standard templates. Review Source Response from Join It April 12, 2020 Thanks for the kind words, Philip! It's a pleasure working with you! BS Bryan S. Asst Director Non-Profit Organization Management Used the software for: 1-2 years ### "Membership Renewals" December 2, 2021 5.0 great! would recommend to others Pros Very easy to work with and user friendly; Cons nothing bad about the software. We love it Review Source CC Casey C. Owner Entertainment Used the software for: 6-12 months ### "Awesome membership integration for Eventbrite" June 29, 2017 5.0 Makes my life easier by recurring charges to customers adding discount codes and making it easy to do so. Pros It takes out the double work of adding discount codes to all of my events when a person subscribes to multiple events. Perfect for someone who hosts multiple events where a season subscriber is paying a recurring membership fee outside of eventbrite and needs access to multiple shows. Cons There are some potential options that seem very close to happening. Like an integration to analyze how many times a customer is using the code? Customer activity. Review Source VR Verified Reviewer Owner Used the software for: Less than 6 months ### "Fantastic. Saves me employing a member of staff for membership management!" May 1, 2018 5.0 Time savings and cost savings. Pros This software is so easy to set up and use. Makes it easy to keep track of members and makes mailings simple. Cons I'm not sure yet about how to send invitations to prospective members. The instructions on how to do so are not obvious. Review Source Response from Join It May 3, 2018 Thanks so much! :) LC LORRAINE C. Membership Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Great Customer service" February 26, 2021 4.0 Pros user friendly for internal use; customer service was responsive to issues Cons less user friendly for members. adid have some initial glitches not anticipated but it all got ironed out quickly Review Source NP Niki P. System Smoother Alternative Medicine Used the software for: Less than 6 months ### "Happy Newcomer" July 13, 2020 5.0 Pros I really appreciate the accessibility of \[SENSITIVE CONTENT HIDDEN\] when I have questions. I'm new to this role and to working with systems like JoinIt and it's really been fun to figure it out, and to know that there's friendly help available when I need it! Cons I joined the organization after JoinIt was chosen so I don't have a lot of perspective on this but I'm enjoying the process of figuring it out. Review Source JS Jeremy S. volunteer Non-Profit Organization Management Used the software for: I used a free trial ### "Non Profit Membership fundraising" July 23, 2020 5.0 Pros we were looking for product that we can fundraise for our non-profit with a membership based donation! it does exactly what we need, emails, digital cards, create a membership base. Cons we are working on it as we speak, all good so far, customer service \[SENSITIVE CONTENT HIDDEN\] was wonderful and there for the help as needed :) and very courteous! 5 stars Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing Join It it was exactly what we needed. Review Source Response from Join It November 19, 2020 Thanks so much for the kind words, Jeremy! I'll be sure to pass the kind words back on to our customer success team. :) We love supporting JSOR and we look forward to continuing to work together. CD Camilla D. Founder Marketing and Advertising Used the software for: 6-12 months ### "After evaluating many other solutions, we're happy with the simplicity and functionality of Join It!" May 25, 2017 5.0 Helped me track my members and automate processes (like sending expiration notices and renewal reminders) Pros We appreciate Join It for it's ease-of-user and intuitive user interface. Also, because we're only a medium-sized non-profit we like how affordable their options are. Cons Currently, Join It doesn't provide a Content Management Solution as a part of their service, so we have to use WordPress instead. Review Source Response from Join It January 16, 2018 Thank you, Camilla! It's a pleasure working with you! Talk to a Capterra advisor for free and get results within 15 minutes.