# Join It Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Join It Software - reviews, pricing plans, popular comparisons to other Membership Management products and more. Source: https://www.capterra.com/p/148692/Join-It --- # Join It Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Join It ## What is Join It? Join It is a membership management service that enables organizations to effectively keep track, manage, and grow their community. At our core, we provide a simple database and dashboard interface for organization leaders to monitor developments in their membership. We then integrate this database context with best in class service providers to automate other essential components of an organization, like payment processing, email communication, and event organization. ## What is Join It used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Club Management](https://www.capterra.com/club-management-software/) Overall rating Based on 82 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 2% Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Join It alternatives Highest Rated [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (166)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $113.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148692/Join-It/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Member Database 4.9 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Membership Renewals 4.4 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Member Communication 4.4 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. Member Types 4.3 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Handle various types of membership based on groupings Payment Processing 4.4 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Dues Management 4.6 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Track and collect membership dues Join It 60 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track the attendance of specific individuals or groups Create, manage, and send invoices or bills to customers Create and schedule group classes, recurring appointments, and private sessions, etc. Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Manage tickets for specific events Intended for sports & fitness gyms For martial arts classes and studios Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Create and update newsletter content to increase engagement Real-time registration over the web Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (82) 4.3 Based on 82 reviews ## Pricing Value for money 4.7 (78) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/148692/Join-It/pricing/) Starter $29.00 Flat Rate,Per Month It includes: - 1 Admin Seat Included - 3.0% Service Fee for Online Transactions - Collect Custom Fields - Unlimited Automations - Up to 1000 Members in Your Database Growth $49.00 Flat Rate,Per Month It includes: - 2.5% Service Fee for Online Transactions - 3 Admin Seats Included - Admin-Only Custom Fields - Member Directory - Up to 2500 Members in Your Database Total $99.00 Flat Rate,Per Month It includes: - 2.0% Service Fee for Online Transactions - 5 Admin Seats Included - API and Webhook Access - Custom Digital Membership Cards - Removed Join It Branding - Up to 10000 Members in Your Database Extra $249.00 Flat Rate,Per Month It includes: - 10 Admin Seats Included - 1.5% Service Fee for Online Transactions - Up to 25000 Members in Your Database Value for money 4.7 (78) 4.7 Based on 78 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (82) 4.9 Based on 82 reviews ## User reviews Overall rating 4.7 Based on 82 reviews Filter by rating 5(62) 4(17) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent GR Guillaume R. Chief of Staff Non-Profit Organization Management ### "They say it is specifically developed for chambers of commerce. It is not!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 9, 2026 I introduced our organisation, how we operate and manage membership and our needs when meeting the sales person online. Apart from a few things that require upgrade, I was promised that the platform would be adapted to the majority of our needs and requirements. It was not. Making the payment by transfer was also a headache, which shouldn't be if they target non-profit which don't always have corporate credit cards to pay online. In addition, the person who did the onboarding call was unprepared, asking me what I wanted to learn or know, going through the platform in 5 minutes, instead of asking questions about our processes to clearly show me how to use the platform. The only thing that works properly is the client support: they are reactive and professional. Unfortunately, they come too late, after you have been sold a product which is not adapted to your needs even if you were promised that it would be. Pros There client support teams are reactive and answer quickly when contacted in the chat. Not much apart from this. Cons This platform presents itself as being specifically adapted to chambers of commerce, which it is not. It does not support organisation-based membership, it hardly support offline payment, it doesn't allow to modify company profiles in batches (it need to be done individually for every employee of the company), it doesn't prevent individuals to modify the membership type of their companies (which is a problem when you have membership types based on specific criteria), and their online directory doesn't allow to run searches by sectors or other custom fields (which makes it de facto useless). Yet, their sales team will promise you that their platform can do all that. Finally, their onboarding process is a joke, and it takes one month just for the platform to be operational once you have faced issues after issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG George G. Programs Coordinator Motion Pictures and Film ### "NFMLA Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2024 Pros I enjoy the interface of Joinit. It is fairly easy to add, delete, and check on members and their information. It helps that sending emails to members is fairly easy as well. Cons What I like the least is that emails to our members are very limited. It seems that the only two options are automated emails and quick/easy emails that have limited capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CV Caitlin V. Business Coordinator Non-Profit Organization Management ### "Perfect Membership Management Platform for small charity supporting the arts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 \[sensitive content hidden\], my two main contacts at Join It are the loveliest humans. We knew we were going to pick Join It from our first meeting with them. Every other CRM, Ticketing or Membership System I had a meeting with didn't listen to us and talked over us whilst aggressively chasing us for a sale. Join It stood out and didn't try to sell us on features we didn't need. Pros Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to. For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of. Then, the customer service, it's prompt, responsive and very accommodating. Our other favourite features are the reporting capabilities and formatting of the membership profiles and the sign up page.Join It is also constantly in development, they are actively always building and evolving the platform. Cons We've had a few ways in which we'd like to use the system not quite work out, however, that would be the same with any system that isn't a custom built system for your business. Through emailing Leah, we've always been able to find solutions. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Wild Apricot was too expensive, didn't suit our needs and was really hard to use. Reasons for choosing Join It Join It suited our needs and were the people that we wanted to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GE Gad E. VP Technology Automotive ### "Easy and efficient member management software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 Overall JoinIt has alleviated the very tedious tasks of managing a club of this size. We avoid mistakes, can track everything and our members can also self-serve with their information, payments, status etc. It is hard to express how easy member management has become for us since switching to JoinIT. And when we do have questions, the online technical support chat is second to none. They respond in a timely manner and they know their stuff and always polite and pleasant. Pros JoinIt is easy to setup, use and maintain. We have roughly 1500 members and the software has made our management so much easier than the manual way we were doing it before. The technical support with JoinIt is perfect. Not just good. Cons A few features we would like to see in the future and not yet implemented. Reasons for choosing Join It Cost, ease of use, ability to customize and support staff responsiveness. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nathan B. President Recreational Facilities and Services ### "Love this product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 Amazing experience with customer support. Pros Before Join It, managing memberships used to be such a hassle, but now everything's at my fingertips. I love how I can customize membership options for our members—different prices, durations, you name it! Plus, I can add custom fields to learn more about our members, like their favorite pool activities or snack preferences.One of the biggest improvements has been collecting annual dues. Payments are a breeze with Join It, and everything's transparent and secure. Members can pay online, and I get all the financial reports I need. No more chasing after people for dues or fumbling with cash and checks!Another amazing thing is the automated emails. Whether it's a friendly reminder to renew their membership or an update about a fun pool party, I can easily keep in touch with our members. They love the personalized digital membership cards too—it makes them feel like they're part of our special pool family.But what really won my heart was Join It's customer support. I'm not the most tech-savvy person, but their team was so patient and helpful. Whenever I had questions or needed a hand, they were there for me, and it felt like they truly cared about making things easier for our pool community. Cons There is very little. The things that I would like to have seen was an ability to better manage the group accounts. Right now everything is at the row by row user level based on each record. It would be useful to be able to have the main membership viewer organize by membership owner so that each family unit was a line item rather than each person. It would be useful to have more batching operations at the family unit level. It would be useful to have an integrated survey functionality within the application as a part of the email templates. It would also be useful to be able to sell "day pass" memberships from the shopping cart, right now I have to setup Square separately to handle these transactions. All in all, I love your product Reasons for choosing Join It Best value for capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Michael K. Committee Member Non-Profit Organization Management ### "A solid choice for Club management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2023 Pros Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals Cons No API or access to backend in basic edition, there is webhooks in more expensive version. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reasons for choosing Join It Wild Apricot was the only other option really and I chose Joinit because it could connect to other apps and was not just one big app like Wild Apricot. From time to time i do question the decision because there are features I want that i can't get or add to my current version of joinit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Dionne Choc H. Founder Non-Profit Organization Management ### "The Best Member Software Out There! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2022 Join It has been the thing that has brought out start-up non-profit success. It has helped us be professional and on-board new members efficiently. It has easy implementation and our branding was achieve was immediately. Pros This software is simple t& inexpensive! Cons It takes time to learn all the features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bruno A. Tech advisor Consumer Services ### "Join It has a good software, and has the most quality support I ever experienced!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2022 Pros We value our time and Join It provides us the ability to be efficient. Easy interface. The support team have excellent people that understand the situation and always provides pertinent advices! Cons The way information is presented is always a subjective matter, so even if I would say I would like the organization of the interface to be changed, it would maybe not be the preferred choice for everyone. Reasons for choosing Join It Because I already had the chance to see what it can do and I has the chance to experience it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2022 Thanks for the kind words, Bruno! It's been a pleasure working with you so far! AD Ann D. Public Officer Non-Profit Organization Management ### "Join it provided great customer support." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2022 Pros Different categories of membership allows free membership for those who can afford to be a supporter, as well as categories of supporters. Cons The email formatting is a bit clunky and not easy to use. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Join It Join it offers more features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2022 Thanks for choosing Join It, Ann! It's been a pleasure supporting you so far, and we look forward to working together! WM Wendy M. Interim Executive Director Farming ### "Great Value, Highly personalized service, Right Size of Features for Small, Growing Association" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2022 Fantastic and responsive service, very functional software. Highly recommend for small, growing orgs on budget. Pros The value is exceptional, in terms of features to price ratio, and the features are the right size for a small, growing association. Cons There are features that would be good to add, and having a bit more CMS-type of functionality would be a good addition, and could be tiered in pricing as add-ons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2022 Thanks so much for the kind words, Wendy! It's been a pleasure working with you so far, and we look for to continuing to support your organization. :) [View all Reviews](https://www.capterra.com/p/148692/Join-It/reviews/) Popular comparisons [ClubExpress vs Join It](https://www.capterra.com/compare/42550-148692/ClubExpress-vs-Join-It)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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