---
title: "Join It Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Join It Software - reviews, pricing plans, popular comparisons to other Membership Management products and more."
source_url: "https://www.capterra.com/p/148692/Join-It/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Join It Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Join It

## What is Join It?

Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue. Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing. It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started. Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are u

## What is Join It used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Club Management](https://www.capterra.com/club-management-software/)

Overall rating

Based on 85 user reviews

Reviews sentiment

Positive

96%

Neutral

1%

Negative

2%

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Join It alternatives

Highest Rated

[4.8 (805)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (297)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/148692/Join-It/alternatives/)

## FAQs about Join It

Overview

### What problems does Join It solve?

Join It solves manual membership administration by centralizing member records, customizable membership tiers, online and offline dues collection, renewal reminders, and financial reporting. Nonprofits, clubs, associations, museums, and volunteer membership coordinators benefit from self-service signups, clearer membership status, and integrations with tools such as Mailchimp, Eventbrite, QuickBooks, and Stripe.

Answer based on 66 reviews

Overview

### Which roles and teams benefit most from Join It?

Join It is most used by association and nonprofit leaders, including presidents, executive directors, founders, owners, and CEOs, who oversee member organizations and renewal revenue. Membership secretaries, office administrators, and operations managers manage member records, dues, registrations, and routine administration. Communications and program teams support member outreach, event coordination, and engagement.

Answer based on 83 reviews

Overview

### What company size and industries is Join It built for?

Join It is built for associations, nonprofits, clubs, and community organizations, primarily small businesses (91%) in nonprofit organization management (36%). It also serves organizations managing memberships manually or across disconnected tools, with reviewer representation in recreational facilities and services (5%), entertainment (4%), midsize businesses (5%), and enterprises (4%).

Answer based on 83 reviews

Features and Usability

### What are the key features of Join It?

Join It includes membership management with configurable member types and pricing, automated membership renewals, and member communication through renewal reminders and templates. Payment processing sends member funds to Stripe and supports accounting integration with QuickBooks. Core features also include member accounts, a member directory, event management, and customizable forms.

Answer based on 14 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Join It offers a free version, while Starter begins at $29 per month with a 3.0% online transaction service fee. Total costs $99 with a 2.0% fee, and Extra costs $189 with 1.5%. All paid plans include free trials; reviewers cite reasonable pricing, though one found it expensive for the features.

Answer based on 13 reviews

Integrations

### Which third-party tools and platforms does Join It integrate with?

Join It integrates with over 20 third-party tools, including Mailchimp and Campaign Monitor by Marigold for email, Eventbrite for events, Stripe and QuickBooks Online for payments and accounting, Slack for member communication, and Google Sheets, Airtable, HubSpot CRM, and Salesforce B2B Commerce for data and customer management.

Answer based on 33 reviews

Getting Started and Support

### What training and onboarding options does Join It offer?

Join It provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Join It offer, and how do users rate the experience?

Join It offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, courteous, knowledgeable, and helpful during setup and technical issues. A small number report slow or unhelpful responses, particularly when platform changes or product-fit concerns arise.

Answer based on 52 reviews

Features

### What features does Join It offer for membership management?

Join It covers the core membership management needs of small associations and nonprofits with customizable membership options, reporting, payments, directories, and integrations. Teams value its straightforward interface and Eventbrite, Stripe, and Mailchimp connections, though organizations needing advanced group accounts, flexible web pages, batch editing, or detailed financial reporting may find gaps.

Answer based on 27 reviews

## Features

AI summary

Based on 4,125 Membership Management reviews

Capterra data shows that buyers of Membership Management software rank the following features as their top priorities:

-   **Registration Management** (**56%** of reviewers rated this feature as critical)
-   **Member Database** (**62%**)
-   **Payment Processing** (**62%**)

Join It supports all three of the features reviewers rate most important: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records organized, and handle payments efficiently, allowing teams to run membership operations with less manual work and better visibility into member activity.

Member Database

4.9 (18)

83.33% of 18 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Payment Processing

4.5 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Membership Renewals

4.4 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

Electronic Payments

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Member Communication

4.4 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Contact members listed in the database through email, SMS, social, phone, etc.

Member Types

4.3 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Handle various types of membership based on groupings

Join It 100 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commenting/Notes: Leave comments and notes on documents for others to view
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Filtering: Find & retrieve relevant data or documents
- For Alumni Associations: Designed for alumni organizations and associations
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fundraising Management: Activities related to raising money for a specific cause
- Grant Management: Monitor application statuses, proposals and award funds
- Group Management: Organize and edit a group of people's policy and members
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Membership Signup: Registration process to become members by providing relevant information and agreeing to terms
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Newsletter Management: Create and update newsletter content to increase engagement
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Team Management: Organizing a group of people to accomplish a task
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.3 (83)

4.3

Based on 83 reviews

## Pricing

Value for money

4.7 (79)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/148692/Join-It/pricing/)

Starter

$29.00

Flat Rate,Per Month

It includes:

-   1 Admin Seat Included
-   3.0% Service Fee for Online Transactions
-   Collect Custom Fields
-   Unlimited Automations
-   Up to 1000 Members in Your Database

Total

$99.00

Flat Rate,Per Month

It includes:

-   2.0% Service Fee for Online Transactions
-   5 Admin Seats Included
-   API and Webhook Access
-   Custom Digital Membership Cards
-   Removed Join It Branding
-   Up to 10000 Members in Your Database

Extra

$189.00

Flat Rate,Per Month

It includes:

-   10 Admin Seats Included
-   1.5% Service Fee for Online Transactions
-   Up to 25000 Members in Your Database

Value for money

4.7 (79)

4.7

Based on 79 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (83)

4.9

Based on 83 reviews

## User reviews

Overall rating

4.7

Based on 85 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(65)

4(17)

3(1)

2(0)

1(2)

Mentioned topic

Recent reviews first, then most helpful

Mariana M.

Program Coordinator

Used the software for: Less than 1 year

### "JoinIt Makes Sending Memberships Fast and Effortless"

5.0

November 4, 2026

It cuts the time on sending memberships, allows me to complete more of my other work, and not have to worry much about it

Pros

It’s been very easy to send out memberships, especially when I need to add a large membership roster all at once.

Cons

In the time I’ve been using JoinIt, there hasn’t been anything I dislike about the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Membership Chair

Used the software for: 1-3 years

### "​User-Friendly and Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Pros

​Join It has made managing our membership incredibly easy, even for those of us who aren't super tech-savvy. The interface is intuitive, but what really sets them up is their customer support. We recently had a call with Frano, and he was fantastic. He walked us through the platform and showed us exactly how to maximize our opportunities and get the most out of everything they offer. Highly recommend!

Cons

The only minor downside is that managing the admin dashboard from a cellphone can be a little clunky. It's still doable, but the platform definitely shines and is much easier to navigate when you're on a desktop or laptop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Board of Directors Member

Used the software for: 3-5 years

### "Join It has been a great help to our organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

It has significantly helped with getting new members and simplifying the renewal process. There are certain monthly reports we need and generating those reports is very easy.

Pros

Helped us automate a mainly manual membership system, they provide customer great support. In the past all memberships renewed on Dec 31, which created a huge amount of work for an all-volunteer work force to get people to renew. Reporting is now much simpler as well.

Cons

Some features that I've requested have not yet been implemented. There is not much I don't like about Join It.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chief of Staff

Used the software for: Less than 1 year

### "They say it is specifically developed for chambers of commerce. It is not!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

March 11, 2026

I introduced our organisation, how we operate and manage membership and our needs when meeting the sales person online. Apart from a few things that require upgrade, I was promised that the platform would be adapted to the majority of our needs and requirements. It was not. Making the payment by transfer was also a headache, which shouldn't be if they target non-profit which don't always have corporate credit cards to pay online. In addition, the person who did the onboarding call was unprepared, asking me what I wanted to learn or know, going through the platform in 5 minutes, instead of asking questions about our processes to clearly show me how to use the platform. The only thing that works properly is the client support: they are reactive and professional. Unfortunately, they come too late, after you have been sold a product which is not adapted to your needs even if you were promised that it would be.

Pros

There client support teams are reactive and answer quickly when contacted in the chat. Not much apart from this.

Cons

This platform presents itself as being specifically adapted to chambers of commerce, which it is not. It does not support organisation-based membership, it hardly support offline payment, it doesn't allow to modify company profiles in batches (it need to be done individually for every employee of the company), it doesn't prevent individuals to modify the membership type of their companies (which is a problem when you have membership types based on specific criteria), and their online directory doesn't allow to run searches by sectors or other custom fields (which makes it de facto useless). Yet, their sales team will promise you that their platform can do all that. Finally, their onboarding process is a joke, and it takes one month just for the platform to be operational once you have faced issues after issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Frank M.

5.0

November 5, 2026

AI summary based on a full review

Join It enhances member check-in and event notifications, making it user-friendly for both staff and members. However, the inability to see real-time event sign-ups can lead to capacity issues, which is a significant drawback.

Log in to unlock the full review, detailed ratings, and pros & cons

RE

Reviewer

Communications Director

Used the software for: Less than 1 year

### "Joinit has rescued of from WildApricot"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 8, 2020

My organization used Wildapricot before. It made doing all we wanted to do kind of simple, combining website building, emailing, selling tickets, and taking payments in one program. Problem is, it didn't do any of those things very well. Our website felt like it was built on Windows 95, and doing anything was just sort of a pain. Lots of bugs that I had to learn to work around. I was looking for something that would allow us to offer membership discount and also have an awesome website. I wanted to start selling through eventbrite, so people not in our community could learn about our events. I found JoinIt, which looked better than anything else in my research, and haven't looked back. This company understands the modern world. They integrate with the best technologies. And they excel in service, knowing that's the best way to serve their bottom line. I'm very excited, and anticipate the program will only get better.

Pros

The ease of use, integration with leading software, and impressive customer support.

Cons

It's still pretty new, and some cool features are still in Beta stage (member directory, uploading contacts)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Committee Member

Used the software for: 3-5 years

### "A solid choice for Club management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 27, 2023

Pros

Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals

Cons

No API or access to backend in basic edition, there is webhooks in more expensive version.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Member, Board of Directors

Used the software for: Less than 1 year

### "Very Happy JoinIT User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2021

The key business problems we were trying to resolve in this organisation was to provide a better user experience for people becoming members of the organisation. We wanted a system that was easy to administer and easy for end-users. We also wanted end users to be in control of their own information. Finally, we wanted a system that integrated with other tools that we were using so that we could mix-and-match best-of-breed solutions together. JoinIT provides what we need. We actually implemented JoinIT based on the recommendation of another organisation and we are pleased we did. Implementation and migration were very simple and the people supporting JoinIT are very friendly and helpful.

Pros

Setting up membership types, the integrations with leading tools, and the ability to accept online processing payments via credit card were all big draws for this software. The software is also incredibly easy to use.

Cons

There are some Quality of Live improvements that could be made to the user experience such as the ability to get an invoice directly from an user's membership record (instead of clicking through to the payment processor's website), the ability to store a document in a membership record (some memberships can require verification of eligibility), and having more freedom/flexibility in payment processors (Stripe is okay, but some more competition is never a bad thing). But none of these are deal-breakers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Director

Used the software for: Less than 1 year

### "ACTUALLY FREE for small organizations and truly functional!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2021

The plain-but-functional free version got us up and running pretty fast. I haven't had much experience yet with back-end management/monitoring of members, so I can't comment on workflows, but I expect them to be pretty good from what I can see.

Pros

The only actually free membership management software I found for tiny nonprofits (under 100 members). If we grew out of our tiny size, I would likely get a paid version of Join It. It was smart and generous of Join It to offer a truly free option. Sure you don't get all the fancy features, but even the stripped-down feature set is truly functional. It was pretty easy to get up and running and integrate the service with our (Wix) website.

Cons

There are a few tweaks that could be done to the back end to make it more intuitive where users go to access various settings and things. For instance, the membership type description is not shown on the summary of the membership type. One has to know to click EDIT DETAILS to make updates. There was no ability to include graphics with the membership types to spiff up a membership page on a website, though I think I have discovered a workaround by designing my own page and linking graphics/buttons to the URLs individual membership types (glad Join It includes those!).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Vice President, Board of Directors

Used the software for: I used a free trial

### "Highly Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2020

Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10

Pros

We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

Cons

Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

Review source

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[View all Reviews](https://www.capterra.com/p/148692/Join-It/reviews/)

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