# Gymdesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Gymdesk Software - reviews, pricing plans, popular comparisons to other Martial Arts products and more.

Source: https://www.capterra.com/p/148663/Martial-Arts-on-Rails

---

# 

 Gymdesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Gymdesk

## What is Gymdesk?

Gym owners use our martial arts software to streamline their business. Manage your members, receive automatic payments, and make smarter business decisions with beautiful reports. Impress and retain your members by elevating their experience and get them talking about your school. Increase your revenue with easy setup sales automation. Build your own website in minutes using our templates to capture more leads. No sales call required- try it free for 30 days to make sure it’s right for you.

## What is Gymdesk used for?

[Martial Arts](https://www.capterra.com/martial-arts-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)

Overall rating

Based on 148 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

2%

Starting price

$75

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Gymdesk alternatives

Highest Rated

[4.7 (3,627)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (176)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (351)](https://www.capterra.com/p/136861/Glofox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/alternatives/)

## Who uses Gymdesk?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.7 (47)

70.21% of 47 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Payment Processing

4.5 (44)

70.45% of 44 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Student Management

4.8 (37)

67.57% of 37 reviewers that rated this feature as important or highly important

Database of students to track personal information of individuals and families

Member Database

4.6 (36)

52.78% of 36 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Member Communication

4.4 (27)

59.26% of 27 reviewers that rated this feature as important or highly important

Contact members listed in the database through email, SMS, social, phone, etc.

Membership Renewals

4.4 (26)

46.15% of 26 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

Gymdesk 117 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Upload belt statuses and badges to student accounts

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Monitor service demand and performance to plan for adequate resources that meet business needs

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Enable students, customers or employees to engage with each other in a particular space online or offline

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Track and collect membership dues

Electronically collect payments for goods or services

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Generate reports to assess the financial performance of an organization

Tracks fitness and exercise performance

Create custom workout plans for your clients based on their specific goals

Designed for dance studios

Intended for sports & fitness gyms

For martial arts classes and studios

Designed for yoga and pilates studios

Automatically find mutually available meeting time slots across multiple calendars

Manage the instructor/teacher's schedule, tasks, responsibilities

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Access the system via a mobile application

Make reservations on the go through a mobile device

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

Portal for parents to see and update childrens' info, track progress & more

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Point or incentive based programs loyalty programs designed to increase customer engagement

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Track employee skills, competencies, training & qualifications

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Database of students to track personal information of individuals and families

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track and interpret metrics on the usage of company resources

Allow organizations to streamline the check-in process for visitors.

Record, update and manage waiting lists

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (145)

4.6

Based on 145 reviews

## Pricing

Value for money

4.8 (142)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/pricing/)

Micro Gym

$75.00

Other,Per Month

It includes:

-   All Features Included
-   Newly Opened Gyms up to 50 Members
-   Responsive Gym Website
-   Unlimited Staff Accounts
-   Up to 50 Active Members\*

Small Gym

$100.00

Other,Per Month

It includes:

-   51-100 Active Members\*
-   All Features Included
-   Responsive Gym Website
-   Smaller Gyms up to 100 Members
-   Unlimited Staff Accounts

Medium Gym

$150.00

Other,Per Month

It includes:

-   101-200 Active Members\*
-   All Features Included
-   Medium Sized Gyms up to 200 Members
-   Responsive Gym Website
-   Unlimited Staff Accounts

Large Gym

$200.00

Per Month

It includes:

-   201-400 Active Members\*
-   A Larger Gym up to 400 Members
-   All Features Included
-   Responsive Gym Website
-   Unlimited Staff Accounts

Value for money

4.8 (142)

4.8

Based on 142 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (141)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (141)

4.9

Based on 141 reviews

## User reviews

Overall rating

4.8

Based on 148 reviews

Filter by rating

5(129)

4(15)

3(1)

2(3)

1(0)

Mentioned topic

Sorted by most recent

AB

Avigayil B.

Director

Sports

### "Basic Software with Industry Trailing Features and Customer Service"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

October 16, 2025

We first started using Gym Desk at the end of 2024. In January 2025, we fully switched from a previous CRM (Zen Planner) to using Gym Desk full-time for managing our martial arts school of ~350 members. By every account, we switched to Gym Desk at precisely the worst time. The company has changed in all the wrong ways (acquired by private equity), causing both gym \[sensitive content hidden\] and members to suffer from this transition. If you are looking for a basic CRM that can process automated monthly payments, Gym Desk is a suitable option. If you require any additional functionality, such as using a schedule, booking, attendance, private lessons, financial reporting, etc. I'd avoid this platform. It just cannot keep up with tasks beyond member sign-up and automated billing. The quality of customer service has declined so fast, even in the short time we've been clients. You will wait a week for a reply that doesn't even solve a problem or answer a question.

Pros

I was drawn to Gym Desk because they employ what I perceived to be trustworthy business practices, including integration with third-party payment processing, transparent pricing, and no contracts for using their software.

Cons

\- Weak reporting and bulk action capacity. You can only view/select a maximum of 100 members at once, and the bulk actions are extremely limited, forcing many changes to be made in each individual membership. For example, there is no option to bulk upgrade student belt rankings or even filter by age or unsigned documents. - Customer service is only available via email, and it can be quite slow. - Poor design flow navigating within the platform - the system flashes to different windows with stark appearance changes when you click around settings and navigate different tabs. - Limited customization for email notifications and automations. - No ability to book "appointments" aka private lessons without adding memberships and pre-scheduled timeslots. - Duplicate workflows with varying "features" instead of a single optimized approach. For example, the key features for calendar management: booking students, cancelling bookings, and checking in are not available in the same spot/workflow. - No staff app = no effective approach for tracking accurate attendance.

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Zen Planner offered proprietary payment processing with no access to data or reporting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 24, 2025

Avigayil, Thanks for taking the time to share your feedback as always. I reached out earlier this week to reconnect to review a few of these items on your list that Gymdesk can handle (selecting more than 100+ members, bulk promotions), as well as showcase a few upcoming enhancements on our schedule & booking functionality that I think you'll be excited about based on our conversations! As we continue to grow in this next phase, we'll be increasing the velocity of our efforts, both on the support side & rolling out updates for our customers. With respect to support, we do currently offer live chat and in the coming weeks we'll be offering phone callbacks for customers that need to speak with someone. As always, don't hesitate to reach out to me or the team if you need anything. -Jay Wilson VP of Customer Success, Gymdesk

KS

Kimberly S.

Operations Director

Recreational Facilities and Services

### "Excellent for managing a karate school"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2025

When we first started implementing Gymdesk, we took advantage of the ability to ask questions via a Zoom consultation, which answered many of our initial questions regarding set-up and integration. After two months up and running our school, it has proven to be well worth the investment! We have had an excellent experience thus far and anticipate continuing to enjoy this interface for years to come!

Pros

Gymdesk was easy to learn and implement. We enjoy having an all-in-one solution for managing our member lists, program registrations, payment processing automations, check ins and attendance tracker. Managing our school calendar in the Gym Schedule section has worked well and integrated well into our external website.

Cons

The only frustrations we have consistently encountered are from parents desiring to sign up more than one student member at a time. Having to do the entire registration process separately for each of their kids is time consuming and has an high time cost. They have also expressed a desire to have a parental non-member account to manage their karate students’ memberships from, as opposed to designating an arbitrary child to be the Primary family member account.

Alternatives considered

[Clubworx](https://www.capterra.com/p/141410/ClubWorx/)

[Spark](https://www.capterra.com/p/169855/Spark/)

[EMC SourceOne](https://www.capterra.com/p/168519/EMC-SourceOne-Archiving/)

[Kicksite](https://www.capterra.com/p/131168/Kicksite/)

Reasons for choosing Gymdesk

This met all our needs beautifully and affordably!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Andrew F.

Owner

Health, Wellness and Fitness

### "Fabulous Gym Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2025

Gymdesk is by far the best fitness gym software and have set the bar high. Their customer support is fantastic. Highly recommend!

Pros

Easy to use, clean & dynamic platform, tracks class attendance and students progress, belt ranking, etc.

Cons

None. They have been amazing every step of the way. From on onboarding, to training, videos, emails, etc.

Switched from

[Spark](https://www.capterra.com/p/169855/Spark/)

Spark made 17 mistakes within 4 months. Did not except accountability, or responsibility for there reckless & careless actions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

DENA p.

owner

Health, Wellness and Fitness

### "GYMDESK rocks!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

Excellent! I have used multiple platforms over the years, and NONE were as simple and straightforward as Gymdesk!

Pros

The simplest program to use. It's dummy-proof! The BEST thing about Gymdesk is the customer service. Everyone is sooo helpful!!!

Cons

There is really nothing I can complain about! Okay, I take that back. This review is dumb! There is nothing I have not liked, so I don't know why I have to write out this long answer.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

square charged for little things and did not have as many features mindbody was difficult to use and expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2025

Thanks so much for taking the time to share your feedback Dena! We appreciate your partnership and please don't hesitate to reach out if there's ever anything we can do to help. -The Gymdesk Team

LB

Logan B.

COO

Non-Profit Organization Management

### "Great value and great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

I was able to get setup extremely quickly and make it work for our use case. I evaluated many other vendors and GymDesk was one of the only ones that didn't lock me into a proprietary payment processor/hardware, didn't require implementation fees or contracts, and was very transparent and affordable with pricing.

Pros

The onboarding and live support was fantastic. I was truly impressed with everyone I interacted with and the company's willingness to take my feedback. I also love the fact the there's no implementation fees or contracts.

Cons

The platform is a bit restrictive, would be great to have more flexibility in the configuration and customizations.

Alternatives considered

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Reasons for choosing Gymdesk

Service, Price, Self-Service Kiosk support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2025

Thanks so much for your partnership and sharing your experience Logan! We'll reach out on the configuration piece as it's possible we have some options to solve for what you're looking to do. We have plenty of configuration settings, so we'll see if we can help! Thanks! -The Gymdesk Team

KR

Kyle R.

Owner and Head Coach

Sports

### "Gymdesk is my hero as a small business owner!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2025

Can’t complain, highly recommend using the software for businesses

Pros

Attendance tracking and signing up new members at my bjj academy, all the students love using the app and checking in to class is seamless.

Cons

Need to be able to add videos to content just for members

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Adam P.

Owner

Health, Wellness and Fitness

### "Gymdesk Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2025

Excellent. We have over 200 clients and all love how easy the information is available

Pros

Ease of access for information to clients

Cons

More customizable options for testing/promotion

Alternatives considered

[Kicksite](https://www.capterra.com/p/131168/Kicksite/)

Reasons for choosing Gymdesk

Other users said Gymdesk is better and cheaper

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Al s.

Owner

Sports

### "Great price "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 10, 2025

Great easy to navigate. Also to set up works great with my website

Pros

Easy friendly to use. Also for the price is great lots benefits and different ways to use

Cons

Nothing at the moment. If I find something will post it

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reasons for choosing Gymdesk

Price and easy to use. Both for me and new students

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Mary W.

Manager

Sports

### "Gymdesk is Best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2025

We just opened our academy, had a lot going on especially moving our lives interstate. Gymdesk was recommended by a few other gyms when I was tossing up different softwares. I researched it, and I loved the features. It's straight forward and super easy to use. Makes my admin life a whole lot simpler

Pros

It's super easy to use and most importantly if I have any questions, I shoot the team an email and I get an extremely helpful response within 24 hours.

Cons

Only stripe can take bank transfer payments

Alternatives considered

[Clubworx](https://www.capterra.com/p/141410/ClubWorx/)

Reasons for choosing Gymdesk

Ease of features, previous gym we trained at used clubworx and I wanted a different software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2025

Mary - Thanks so much for taking the time to provide your feedback. We're so thrilled to hear that we've made a positive impact, especially at a busy time in your life! We did want to let you know that we have multiple options for bank transfer payments. If you'd like to learn more, feel free to reach out to our team at support@gymdesk.com or check out the article below. https://docs.gymdesk.com/help/payment-processing Thanks again for your feedback and your partnership! -The Gymdesk Team

AR

Alec R.

Owner, Manager

Health, Wellness and Fitness

### "I want to like it more than I do"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 17, 2024

GymDesk is overall a really simple software and offers a lot of potential to be one of the better ones out there. I've used a lot of different gym CRMs, and no software has ever offered everything I needed; GymDesk is in the top 5. I think the best feature of the system is the member management, specifically because we have multiple age groups, programs, and rankings. We can customize all sorts of rank and program requirements and associate those to belt testing and grading, etc. There are apparently updates on the way to improve their event management side, allowing for variant pricing options. Until then, the only option is to make every event free, and then charge appropriately in the POS, but then the rosters are not connected. The Growth charts are a nice touch but the details are not adjustable and running custom reports is not really a function, despite being told you can filter lists...not enough. Lead management gets the job done, and the automation section has a lot of potential but is limited in scope. I really want to like this software and I've been patient for updates to improve the little things but it tends to be almost great at a lot of things, yet not great enough at most.

Pros

member profile management is thorough, rank and program management is great, contract setup is really simple, and the interface is easy to navigate. Customer Service is friendly and has good response time.

Cons

Reporting is extremely limited and not entirely clear with the information it presents. Event management is poor.

Switched from

[MyStudio](https://www.capterra.com/p/177467/MyStudio-App/)

more functionality and a richer feature list.

Alternatives considered

[Spark](https://www.capterra.com/p/169855/Spark/)

[Momence](https://www.capterra.com/p/229516/Ribbon/)

[Kicksite](https://www.capterra.com/p/131168/Kicksite/)

[PushPress](https://www.capterra.com/p/172781/PushPress/)

Reasons for choosing Gymdesk

I used Spark previously and wanted to try GymDesk as an alternative but I should have gone back to Spark with the way things have been thus far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 27, 2024

Alec - Jay here, Gymdesk's new Customer Success leader. First off, thanks for taking the time to share your feedback. We're at an exciting phase of our growth and feedback like yours helps us continue to invest in the right areas. As you mentioned, variable pricing options is in the works. I'd love to more deeply understand what would move the needle for you in reporting and automations. I'll shoot you a message to see if we can connect. Thanks again for your partnership and feedback!

[View all Reviews](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/reviews/)

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