# Highspot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Highspot the right Sales Content Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148612/Highspot/reviews --- Highspot 4.6 (73) [View alternatives](https://www.capterra.com/p/148612/Highspot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Highspot Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews KK Kylen K Marketing StrategistAccounting, 10,001+ employeesUsed the software for: 1-2 years. “Highspot allows us to create materials for both our internal marketers to reference when crafting copy, sales materials, etc.“ June 30, 2025 MA Mahmoud A FreelancerMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “The mobile version is also much slower than accessing it from the desktop on my phone, which also makes it more difficult to quickly access the functionality you need on the go.“ June 15, 2025 KT Krc T Branding ManagerBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: 6-12 months. “Highspot is most effective in a way that raises the question soliciting real-time data aka Relevant Realms during the customer interactions.“ April 16, 2025 PM Peter M Account Key ManagerComputer Software, 201 - 500 employeesUsed the software for: 6-12 months. “The user interface is not intuitive and can feel outdated, with frequent updates sometimes causing workflow disruptions.“ October 16, 2025 Tshidi N ConsultantHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “It made it easy to access the right content at the right stage of the sales cycle, which improved both efficiency and consistency in messaging.“ October 28, 2025 Thumindu Apoorwa D Founder and Research LeadWriting and Editing, 2 - 10 employeesUsed the software for: 6-12 months. “Occasional syncing delays with cloud storage can slow down workflow, especially when multiple users are uploading content simultaneously.“ August 16, 2025 AP ASISH P Asst. Manger SalesTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Potential buyers can be provided with relevant information depending on the stage they are in the buyers journey which leads to higher levels of interest and credibility.​“ May 4, 2025 MK Mouloukou K AETranslation and Localization, 51 - 200 employeesUsed the software for: 1-2 years. “The search functionality is very basic so finding the right document can be difficult if you do not have precise keywords“ June 13, 2025 ## Showing most helpful reviews Showing 1-25 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott B. Director, Sales Development Health, Wellness and Fitness Used the software for: 2+ years ### "Highspot is great for sales teams " August 8, 2025 5.0 My experience with Highspot has been very positive overall. The platform makes it easy to organize, find, and share sales content, which has streamlined how I prepare for calls and follow-ups. The search functionality is strong, and I like how it surfaces relevant content based on the deal stage or account type. Pros The analytics are a highlight - they show exactly which pieces of content prospects are engaging with, helping me refine my outreach and focus on what resonates most. Cons Uploading and tagging content can be a bit time-consuming if your library is large, and keeping everything up to date requires ongoing effort. Review Source VR Verified Reviewer Consultant Hospitality Used the software for: 1-2 years ### "HIGHSPOT REVIEW" October 28, 2025 4.0 It made it easy to access the right content at the right stage of the sales cycle, which improved both efficiency and consistency in messaging. The platform’s analytics also gave great insight into which materials were resonating with customers. Overall, it really helped streamline how our team prepared and executed customer conversations. Pros What I liked most about Highspot was how intuitive and organized it made content management. It was easy to find the right materials at the right time, and the analytics gave clear insights into what was actually resonating with customers. It really helped bridge the gap between marketing and sales. Cons At times, there could be so much content that it was difficult to keep everything perfectly organized. However, I appreciated that Highspot kept improving its search and tagging features it showed they listened to user feedback and continuously refined the experience. Review Source VR Verified Reviewer graphic designer Apparel & Fashion Used the software for: Less than 6 months ### "Highspot ease" July 25, 2025 3.0 Pros The integration with AI, it shows its competitiveness staying ahead of its game from similar software. The app integration is also a big plus. Cons An update kind of mess up my flow the other day, making it a bit tedious to complete my task. Hopefully this updates could happen as you sleep. Review Source Kevin G. Digital Channel specialist Food Production Used the software for: 6-12 months ### "Hitting the high point with Highspot" December 23, 2025 5.0 Overall Highspot is a great tool to help our sales teams share out our materials that matter and track the opens from those shares. Pros For our company it works great to consolidate our sales materials into logical areas. This makes it easier to direct our sales people to the piece that will make the sale. Cons The reporting on the usage of the materials is not easy to navigate or to customize. As we are looking at what works the data points exist but not always easy to get to. Review Source MA Mahmoud A. Freelancer Marketing and Advertising Used the software for: 6-12 months ### "Efficient and Organized Platform for Sales Enablement" June 15, 2025 4.0 Highspot has streamlined how I access and distribute sales content. As a freelancer working with different sales teams, it helped me present materials in a more organized and professional way. The platform improved my efficiency and client communication. I also appreciated the onboarding tutorials, responsive customer support, and the intuitive design of the tool. Pros High spot is a very user-friendly system and supports sales and marketing teams to make it easy for them to manage content. I liked that I could easily find the best resources and share with clients. The search functionality is great and saves me soooo much time. And it makes it incredibly easy to organize documents, monitor engagement and collaborate with other members of the team. The user-onboarding process was quick and painless. Cons At times the analytics dashboards are slow to load particularly when filtering by custom date ranges, this is as frustrating while reporting. The mobile version is also much slower than accessing it from the desktop on my phone, which also makes it more difficult to quickly access the functionality you need on the go. I also wish there was a little bit more that can be personalized in terms of dashboard layout and notifications. Review Source VR Verified Reviewer Customer Marketing Manager Security and Investigations Used the software for: 2+ years ### "Highspot is an absolute must-have for your team!" July 21, 2025 5.0 Pros Highspot provides a one-stop-shop for all internal materials. whether it be customer success assets or case study processes. Cons The UX/UI could use to be improved, but it is not terrible. Just a bit outdated and can be used to be modernized. Review Source VR Verified Reviewer Manager, Business Development Sports Used the software for: Less than 6 months ### "Strong but a little pricy for whats needed" October 30, 2025 4.0 Overall, Highspot gave us a meaningful step up in how we manage sales content and training. If you’re serious about enablement and willing to invest, it’s very good. If your team is smaller or budget leaner, you’ll want to check if you’ll use all its features. Pros I liked how it brought all our content, assets, training, playbooks, into one place and made sharing with reps easy. The analytics on what content was used or viewed helped us refine what mattered. The user interface was solid and our team adopted it fast. Cons I didn’t like the cost. It pushed our budget more than I expected. Also at times finding what you need in the library felt a bit less intuitive when the content volume got large. Review Source RP Randy P. Account manager Computer Software Used the software for: 2+ years ### "Highspot is a great product for sales teams" May 25, 2025 5.0 Great product - for me as an account manager it offers me a source of truth for all our documentation, trainings, pricing material, presentations etc. Can be easily shared with externals such as partners and customers too. Pros Can build an incredible database with documentation that you can also share with customers externally in an easy manner. Cons To be honest I wouldn't know anything to dislike on the product side. It can get messy in the tool if content is not kept up to date and clean, but that's a human error. Review Source Thumindu Apoorwa D. Founder and Research Lead Writing and Editing Used the software for: 6-12 months ### "Powerful Sales Enablement Tool That Streamlines Team Collaboration" August 16, 2025 5.0 Highspot has streamlined our sales process and made sharing content effortless. The analytics provide great insight into what resonates with clients. While the mobile app could be faster, overall it’s an excellent tool that improves productivity and team collaboration. Pros Easy to organize and share sales content Detailed analytics help track engagement Intuitive and user-friendly interface Cons Occasional syncing delays with cloud storage can slow down workflow, especially when multiple users are uploading content simultaneously. Dashboard customization options are limited, making it harder to tailor views exactly to team needs and reporting preferences. Review Source PM Peter M. Account Key Manager Computer Software Used the software for: 6-12 months ### "User-friendly interface, seamless content management, powerful analytics, and ease of sharing" October 16, 2025 5.0 Positive experience, especially for its core purpose of sales enablement, content management, and analytics Pros Highspot acts as a "single source of truth" for sales and marketing materials, such as documentation, training, and presentations. This eliminates the time-consuming process of searching for up-to-date resources across various platforms. Cons The user interface is not intuitive and can feel outdated, with frequent updates sometimes causing workflow disruptions. Review Source AP ASISH P. Asst. Manger Sales Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Enhanced buyer engagement with smart content" May 4, 2025 4.0 Pros Highspot has been of great influence since it makes it easy to target content for a specific buyer journey. Potential buyers can be provided with relevant information depending on the stage they are in the buyers journey which leads to higher levels of interest and credibility.​ Cons Sometimes the content alignment feature provides improper recommendations. The details have to be coordinated by hand and this proves to be time consuming most of the time.​ Review Source BW Bradley W. Solutions Analyst Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Quality Platform" March 27, 2025 5.0 Positive experience working directly with Highspot team to maximize functionality combined with company content. Pros Great support team at Highspot. Skilled professionals who seek to tailor content published and pitches linked to pertinent content is a great feature. Cons No negative experiences working with product and Highspot team Review Source YR Yotvat R. Product Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Great for content management, long way in terms of pitch templates " June 19, 2022 4.0 Good support and vision Pros Ease of use and search capabilities. Easy to navigate through the system Cons I would have loved to be able to do more with the pitches - more functions like videos and animations. Also, it’s not very intuitive Alternatives considered [Mediafly](https://www.capterra.com/p/141140/Mediafly/)[Showpad](https://www.capterra.com/p/152887/Showpad/) Reason for choosing Highspot Ease of use and pricing Review Source RO Raad O. Marketing Specialist Consumer Goods Used the software for: 2+ years ### "a comprehensive center for sales teams to learn and implement best practices." April 6, 2023 5.0 Pros Highspot is user-friendly and provides access to various training materials, tests, assessments, and notes from managers. It allows access to customer records, previous campaigns, and call recordings to identify areas for improvement and create notes for better performance. The creation of a private library of best practices enables the team to refer to and learn from it to perform like professionals in any situation. Cons No negative consequences have been identified, and Highspot's advanced tools have helped improve the team's performance and customer experience. Review Source CC Caitlin C. Senior Manager, Customer Success Information Technology and Services Used the software for: 2+ years ### "Daily user" April 12, 2022 5.0 Pros This enables me to do my job so much more efficiently--between onboarding new employees and coaching tenured employees on product updates, negotiating, client use cases, etc., this is a must have. Cons Sometimes the search results are almost too broad to sift through Review Source Yama D. BDR Computer Software Used the software for: 6-12 months ### "Manage all your marketing content" May 26, 2020 5.0 Great I love it. It makes using Google drives to share information among team members not necessary. Repository for all your marketing content. Pros A one stop shop to gather any type of marketing material you would need, and having this connected to your CRM, outreach system, or email browser. This is amazing software. Cons Sometimes it can be difficult as more content is being added to the system to find exactly what you want to use. It may be simply making sure information is not outdated . Review Source VR Verified Reviewer Consultant and Inside Sales Manager Computer Software Used the software for: 6-12 months ### "Cool Content App" October 22, 2019 5.0 It's awesome. I use it from a professional selling standpoint and it definitely helps me get valuable content that I need to sell. Pros Organized Powerful Can be used for direct outreach Great for self-learning Can be customized Can be linked to email Cons There's nothing to dislike about this tool It does what it is supposed to do It does the job in a more organized way than gdrive or sharefile Review Source Clyde A. Sr SDR Computer Software Used the software for: 6-12 months ### "Great for AEs, not as much for SDRs" July 28, 2021 4.0 I use Highspot to send content to prospects over email Pros \- Easy to find content - Can track content activity with a prospect really easily - Team can collaborate on a pitch together Cons \- Pitches are a bit confusing to understand - while content tracking is great I really wish they could take things to the next level (ie: if a prospect spends an hour reading my content-> auto-trigger a call step in Outreach) Review Source NB Nicole B. Director of Product Marketing Computer Software Used the software for: 1-2 years ### "Great tool that finally got us organized " January 8, 2020 5.0 Pros I love most things about Highspot. The ease of use, the amazing search capability, and the ability to finally have a perfect way to give our Sales team and CSMs a single source of truth for all collateral. Cons I wish it was easier to look at a document and see which users have viewed or pitched it. I also wish it was less expensive per user so we could give access to the entire company. Review Source CS Carl S. Director of Sales enablement Information Technology and Services Used the software for: 1-2 years ### "A must for Sales Enablement" January 8, 2020 5.0 This has over all been a great experience as a user and support is great. Pros This software has changed onboarding and allowed us to foster a culture of learning. Cons I feel the search by group could be better. Most people are used to a Google type search vs an Amazon type search. Reason for choosing Highspot No Review Source CM Charlie M. Account Development Manager Computer Software Used the software for: 6-12 months ### "Great way to bring sales, marketing and compliance together " January 7, 2020 5.0 Great! No complaints here. Pros I like that I can include one piece of collateral in my emails and it will update everyone marketing or compliance makes a change. I also like being able to see which page or video captured my prospects attention. Cons I really can't think of anything at this time. Review Source JH Jaxson H. Account Executive Marketing and Advertising Used the software for: 6-12 months ### "Highspot" July 16, 2019 5.0 Pros I love highspot. It is super organized and easy to find information to share to prospects. We switched from using Google sheets/links and this has been awesome. Cons Sometimes it's hard to find something specific when you search but overall pretty easy to use. Review Source DG David G. Marketing Information Technology and Services Used the software for: 6-12 months ### "Great Solution" February 26, 2023 5.0 very good support by the entire team which is great for us Pros Very helpful solution which address our needs to have our content in once place Cons The sales play could look a fraction better Review Source KD Kristen D. Marketing Operations Manager Hospital & Health Care Used the software for: 6-12 months ### "Good Tool for Sales Collateral and Salesforce Integration" March 5, 2019 4.0 Highspot works well as a source for marketing collateral and it's easy to navigate. It accommodates lots of file types and is priced pretty well. Pros Very user-friendly. Easy to upload, categorize, tag, and organize files. I like the integration with Salesforce and the ability to "pitch" documents to clients directly through the Highspot tool. Cons I wish the mobile platform was more user-friendly and that the help section was more accurate. Sometimes it's just easier for me to email the rep. Review Source HS Hena S. Used the software for: ### "Manage meetings more effectively with Highspot" November 22, 2016 4.0 My team loves this software. We are able to conduct trainings and present online content to our customers very effectively! Pros Good integration with Salesforce Review Source Similar Products Featured