# MasterControl Quality Excellence Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MasterControl Quality Excellence Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/148577/MasterControl --- # MasterControl Quality Excellence Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MasterControl Quality Excellence ## What is MasterControl Quality Excellence? MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. MasterControl is a quality management system for regulated industries, integrating document control, change management, training, and quality event management. Its AI-enhanced features accelerate processes while ensuring compliance. The platform offers customizable workflows, rules-based automation, and streamlined document management with electronic signatures and version control. Training management automates scheduling, tracking, and competency assessment. Validation tools simplify implementation and updates, while analytics enable data-driven decisions. Native integrations connect quality processes across departments, creating a closed-loop system. Scalable for organizations of all sizes, MasterControl provides flexible package options. ## What is MasterControl Quality Excellence used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Document Management](https://www.capterra.com/document-management-software/)[Document Control](https://www.capterra.com/document-control-software/) Recognitions Shortlist Overall rating Based on 534 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Pros & cons Integrated quality process platform Streamlined regulatory compliance tools Frequent technical problems disrupt work Cumbersome and inflexible reporting Starting price $25000 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Quality Management / 2026 - Risk Management / 2026 - Compliance / 2025 - Manufacturing Execution / 2025 - Product Lifecycle Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MasterControl Quality Excellence alternatives [4.8 (118)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (112)](https://www.capterra.com/p/136111/ComplianceQuest/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (59)](https://www.capterra.com/p/147317/PropelPLM/reviews/) Starting price $73.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148577/MasterControl/alternatives/) ## Who uses MasterControl Quality Excellence? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 121 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 121 reviews Administrative 26% Administrative 26% Engineering 8% IT & Software Development 8% Health & Medical 6% Others 52% Top industries Based on 121 reviews Pharmaceuticals 39% Biotechnology 22% Medical Devices 20% Hospital & Health Care 13% Other 6% ## Pros and Cons Integrated quality process platform 93% positive reviews out of 59 Most reviewers find quality management connects core processes, increases efficiency, and supports company-wide quality initiatives. Michele O Quality manager, 201 - 500 employees. "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation." Frequent technical problems disrupt work 79% negative reviews out of 42 Most reviewers report recurring bugs, inconsistent updates, and unresolved technical issues that hinder daily operations. Johanna D Global Quality Performance Lead, 1,001 - 5,000 employees. "There seem to be incomplete configurations hidden around corners, especially at imports and exports which is obstructing full use of functionalities and essentially makes work less fluent or even risky from a data integrity perspective." Streamlined regulatory compliance tools 97% positive reviews out of 37 Most reviewers indicate compliance and validation features simplify meeting regulatory standards and maintaining audit readiness. Don N Associate director of quality, 201 - 500 employees. "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library of SOPs, work instructions, and batch records." Cumbersome and inflexible reporting 57% negative reviews out of 40 Some reviewers describe reporting as difficult to use, lacking flexibility, and requiring extra effort for meaningful insights. Abner P QA - eQMS SysAdmin, 501 - 1,000 employees. "Reporting still lacks flexibility for end users." Centralized document management efficiency 100% positive reviews out of 21 Most reviewers describe document control as streamlined, user-friendly, and effective for global, paperless management. Liz K Quality Control Specialist, 51 - 200 employees. "This program makes document control so much easier for my company." Complex and unintuitive navigation 59% negative reviews out of 34 Some reviewers find navigation confusing, requiring excessive clicks and training, making routine tasks unnecessarily complicated. Jeremy R Sr. Manager, SQA, 501 - 1,000 employees. "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.4 (296) 85.14% of 296 reviewers that rated this feature as important or highly important You benefit from granular, role-based access, ensuring only authorized users handle sensitive documents. Reviewers appreciate the flexibility and security, though some mention managing many roles can be confusing and would like easier role assignment and better visualization. Document Management 4.6 (247) 91.90% of 247 reviewers that rated this feature as important or highly important MasterControl Quality Excellence offers automated workflows, version control, and document lifecycles, making compliance and collaboration easier. Users think it streamlines approvals, ensures traceability, and helps organize documents, though some find workflow customization and audit trail enhancements could improve. Document Storage 4.7 (233) 89.70% of 233 reviewers that rated this feature as important or highly important With this capability, you can securely centralize all documents, access any version for audits, and retrieve deleted files. Reviewers appreciate the easy search, clear organization, and reliable version control, though some mention batch imports with custom fields can be challenging. Electronic Signature 4.8 (228) 86.84% of 228 reviewers that rated this feature as important or highly important It gives you compliant, traceable sign-offs with a full audit trail, supporting remote work and regulatory needs. Reviewers appreciate the ease of use, regulatory compliance (21 CFR Part 11), and efficiency, but some wish for smoother SSO integration and fewer repeated sign-ins. Corrective and Preventive Actions (CAPA) 4.1 (173) 79.19% of 173 reviewers that rated this feature as important or highly important This aspect helps you coordinate, track, and standardize CAPA processes with customizable forms and workflows. Some reviewers find it valuable for trending and compliance, but others feel the workflow is complex, not always intuitive, and could benefit from more flexibility. Version Control 4.6 (191) 81.15% of 191 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions MasterControl Quality Excellence 104 features You benefit from granular, role-based access, ensuring only authorized users handle sensitive documents. Reviewers appreciate the flexibility and security, though some mention managing many roles can be confusing and would like easier role assignment and better visualization. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Material list of manufacturing parts and associated costs Define and maintain business rules that determine workflow capabilities and criteria Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders This aspect helps you coordinate, track, and standardize CAPA processes with customizable forms and workflows. Some reviewers find it valuable for trending and compliance, but others feel the workflow is complex, not always intuitive, and could benefit from more flexibility. Process to track, record, and analyze expenses that occurred over the entire duration of a given project Track customer complaints from initiation through resolution Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Collaborate on creating a product by sharing and adjusting designs through a shared portal Electronic signing method that validates the authenticity and integrity of a digital document Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Document Check-in/Check-out Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Custom forms to streamline repetitious aspects of a document MasterControl Quality Excellence offers automated workflows, version control, and document lifecycles, making compliance and collaboration easier. Users think it streamlines approvals, ensures traceability, and helps organize documents, though some find workflow customization and audit trail enhancements could improve. Review and analyze existing information across documents With this capability, you can securely centralize all documents, access any version for audits, and retrieve deleted files. Reviewers appreciate the easy search, clear organization, and reliable version control, though some mention batch imports with custom fields can be challenging. Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Transfer of data from one computer system to another It gives you compliant, traceable sign-offs with a full audit trail, supporting remote work and regulatory needs. Reviewers appreciate the ease of use, regulatory compliance (21 CFR Part 11), and efficiency, but some wish for smoother SSO integration and fewer repeated sign-ins. Receive and/or send email notifications for urgent updates, requests, or other information Guidelines for conforming to environmental laws, regulations and requirements Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track and ensure quality of products in accordance with food and drug administration (FDA) act Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Manage and track all disruptions and incidents Ensure internal objectives and compliance with policies are met Track and manage inventory levels to maintain proper supply Guidelines set by the International Organization for Standardization Track and monitor processes/products to ensure they meet international standards developed by the ISO Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Manage, maintain and track the performance of assets and equipment Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Identify issues and deviations from specifications Manage risk that occurs from systems failure or inadequate processes Manage and track customer orders for goods, investments, or any other purchases Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Capture, organize and track product-specific data and information in a centralized location Plan and schedule the use of production resources Plan and coordinate all the resources, costs and time needed to execute assignments Systematic evaluation of various aspects of a project or service to prevent defects or issues Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Track what was updated, who made the changes, compare two revisions, and revert or perform another revision Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Identify and analyse the reasons behind accidents Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Qualify, select, and monitor supply chain partners Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track and document the history, application, or location of an item or activity Track employee/learner's progression through training programs The process of cross-checking new versions with previous copies to identify changes Track revisions and updates made to files and navigate between different versions The process of reverting to a previous version or state Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (533) 4.2 Based on 533 reviews ## Pricing Value for money 4.2 (435) [View pricing plan details](https://www.capterra.com/p/148577/MasterControl/pricing/) Basic $25,000 Other,Per Year It includes: - Document Management - Change Control - Analytics - Business Intelligence Value for money 4.2 (435) 4.2 Based on 435 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (498) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (498) 4.5 Based on 498 reviews ## User reviews Overall rating 4.5 Based on 534 reviews Filter by rating 5(296) 4(201) 3(35) 2(2) 1(0) Mentioned topic Sorted by most recent Leon B. CSV and eQMS Specialist Pharmaceuticals ### "Good foundation and vision" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 21, 2026 Good product with an excellent vision. Quality-wise everything in the system goes hand-in-hand and is well thought through. Pros The possibility to connect every type of quality related aspect, e. g. Deviations, CAPAs, but also Documents and Training Cons The user experience. Most end-users are unsatisfied with their experience and handling the system. Also some bugs are frustrating Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tamara P. QA Pharmaceuticals ### "Do not overcomplicate configuration" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 21, 2026 Pros The customer support team really tries to work with you to solve issues. It is nice that our throughput time has decreased significantly now that we have moved away from paper. Cons How it was set up by our company. Could have done with easier configuration since too many user groups and roles. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User QA Manager Biotechnology ### "eQMS upon your needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 I like the system because of its flexibility and you can always find a way to implement required features. Pros Flexible system, can be configured upon your needs. Easy to improve and adjust if necessary. Great tool for digitalization. Cons Some new products promise good and helpful functionality but lack at some points. Delivered to fast. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Mikkel F. Validation specialist Medical Devices ### "Power Meets Complexity" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users Pros Master Control impresses with sleek design, intuitive interface, and powerful performance that enhances productivity. Cons Master Control can feel complex for beginners, with a steep learning curve and occasional glitches that disrupt workflow efficiency. Switched from [D4Sign](https://www.capterra.com/p/250791/D4Sign/) Because master control offered a better system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Anker H. QA IT manager Biotechnology ### "Review from an admin with 2 years experience with MC" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 20, 2026 Generally it solves our needs, but there ate room for improvements. For example support of track changes and PDF publishing Pros That it is trustworthy and covers most of my document management and training. Editing of word documents on the server. Cons That basic users are so basic that they can only read. We really need basic users bekng able to just sign off on a document. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sam S. PQS and training manager Pharmaceuticals ### "PQS and training manager " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 20, 2026 Excellent - use master control on a daily basis and it really supports continuous improvement, tractability and compliance Pros Documentation control - excellent with great control and compliance Collaboration Implementation with great transition from previous EQMS Cons None - it’s great the MC are constantly evolving the system, the MC team are very cooperative with requests to improve the system Switched from [SmartSolve](https://www.capterra.com/p/106668/SmartSolve/) Greater functionality and to support improved compliance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Pauline G. Training admin Medical Devices ### "MasterControl as a user friendly eQMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2026 Great solution with a great support team. Very user friendly and allowing teams to work on a pluridiciplinary interface Pros Very user friendly, open discussion with support teams, great features available, frequent improvements and updates Cons Some features that are not the focus of improvements and upgrades, creating limitations for the teams on site Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Simone B. Quality compliance specialist Pharmaceuticals ### "Robust eQMS platform for regulated environments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 20, 2026 Overall, my experience with MasterControl Quality Excellence has been positive. It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites. It is particularly valuable for organizations looking to move from paper-based systems to a more integrated electronic quality management approach. Pros MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices. One of its main strengths is the ability to centralize quality processes including CAPA, deviations, change controls, training management, document control and audit management within a single integrated environment. The workflow configuration is flexible and supports compliance with GxP requirements, electronic signatures and audit trails. It also improves traceability, collaboration between departments and overall inspection readiness. The reporting and dashboard capabilities are useful for trending and KPI monitoring. Cons The platform can sometimes feel complex and not fully intuitive for end users, especially during the initial learning phase. Certain configurations and workflow customizations require significant administrative support and can become time-consuming. Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets. Reporting customization could also be more flexible without requiring advanced configuration knowledge. Switched from [TrackWise](https://www.capterra.com/p/39788/TrackWise/) poor customer care by trackwise and need a different option Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Joakim J. QA Medical Devices ### "Master control conference " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 May 20, 2026 Good overall experience Pros Document control Reliable software with smooth performance, intuitive design, and helpful features for daily tasks. Cons Finding records . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Christina C. QA Pharmaceuticals ### "Widely recognized name with some challenged" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 May 8, 2026 It was okay; but just acceptable. There were a lot of challenges that came with use of the system. It was a bit clunky and outdated. Pros Master control is very well known in the industry. It has out of the box services which made it easy to implement. Cons Constant required updates were a challenge. We found a lot of bugs and their customer service was lacking for the overall cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)