# Raklet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Raklet Software - reviews, pricing plans, popular comparisons to other Association Management products and more.

Source: https://www.capterra.com/p/148555/Raklet

---

# 

 Raklet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Raklet

## What is Raklet?

Raklet is an all-in-one association management software that allows you to engage with your community. It is designed for the needs of all sizes of associations. You can easily manage your members with Raklet's powerful CRM, create events to engage with your community. Raklet also enables you to collect membership fees easily with just a click. Besides, you can create a private social network just for your members to engage with them through discussion boards and private messages.

## What is Raklet used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Event Management](https://www.capterra.com/event-management-software/)

Overall rating

Based on 92 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

3%

Starting price

$59

Flat Rate, Per Month

Free trial  
available

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## Raklet alternatives

Highest Rated

[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

[4.5 (166)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/)

Starting price

Contact vendor for pricing

[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting price

$113.00

Per User, Per Month

[4.2 (515)](https://www.capterra.com/p/42550/ClubExpress/reviews/)

Starting price

$0.42

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/148555/Raklet/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Member Database

4.4 (33)

81.82% of 33 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Registration Management

4.5 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Payment Processing

4.5 (17)

88.24% of 17 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Credit Card Processing

4.5 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Electronic Payments

4.5 (15)

93.33% of 15 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Membership Renewals

4.3 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

Raklet 184 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools that help educational institutions or fundraising organizations connect with alumni

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

A list of registered participants

Allows businesses to create and manage auctions.

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Allows users to publish blogs on social site

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Leave comments and notes on documents for others to view

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software that specializes in managing events such as conferences, conventions and trade shows

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Searchable repository of information about clients

A collection of customer information such as contact details, demographics, previous interactions, etc.

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

Search 3rd party databases to identify potential donors

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Track employee schedules, availability, and performance across projects and tasks

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Automatically collect recurring fees or dues from members

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Find & retrieve relevant data or documents

Designed for alumni organizations and associations

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Games or game-like elements to track progress and reward accomplishments

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Monitor application statuses, proposals and award funds

Organize and edit a group of people's policy and members

Register a group/batch of attendees

Curating an intentional list of prospective guests as per relative interests to achieve specific goals.

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Obtain tickets via Kiosk upon arrival at event

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Configure publication's layout before publishing

Automatically identify and save contact information of potential customers

Manage contacts across multiple mailing lists

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Collection of images, videos and other digital content that can be used

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Access the system via a mobile application

Ability to make a donation from a mobile device/app

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Controls/tools to moderate the session

Observe and track the demand, usage, progress or quality of a system, product, or user

Utilize the same app for multiple events

Manage and support multiple languages

Create and update newsletter content to increase engagement

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

In-person, onsite registration

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Member changes to profiles require administrator approval per regulatory requirements

Determine which profiles are public, internal, or even client-facing

Design, communicate, and distribute incentives to perform a specific action

Centralized database to track details of properties (including lease, tenant, and owner information)

Matrix barcode that stores information

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Book and manage rooms at an event

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Grants the users access to all events for one season

For selection of seat at booking or check-in

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Optimize and manage the search engine optimization efforts for a website or digital content

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Raise funds via sponsors and grants

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

The resale of tickets based on demand and availability

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Allow organizations to streamline the check-in process for visitors.

Make a list and register visitors

Manage volunteer information and direct volunteer resources

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Software that specializes in weddings, public and private parties

Create, design and manage workflows for repetitive tasks

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Features

4.4 (88)

4.4

Based on 88 reviews

## Pricing

Value for money

4.6 (79)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/148555/Raklet/pricing/)

Free

$0.00

It includes:

-   Admins: 1
-   Contacts: 50
-   Custom Fields: 1
-   Payment Transaction Fees\*: 4.0% + $0.60
-   Storage: 0.25 GB

Essentials

$59.00

Flat Rate,Per Month

It includes:

-   Admins: 1
-   Contacts: 1000
-   Custom Fields: 5
-   Email Sender Names: 1
-   Payment Transaction Fees\*: 3.0% + $0.60
-   Storage: 0.5 GB

Professional

$119.00

Flat Rate,Per Month

It includes:

-   Admins: 2
-   Automated Emails
-   Contacts: 2000
-   Corporate Membership
-   Custom Fields: 10
-   Digital Membership Cards
-   Email Sender Names: 2
-   Event Check-in At The Door
-   Multiple Bank Accounts
-   Payment Transaction Fees\*: 2.0% + $0.60
-   Storage: 1 GB

Premium-5k

$249.00

Flat Rate,Per Month

It includes:

-   API Access
-   Automated Emails
-   Corporate Membership
-   Custom CSS & JS
-   Custom Domain
-   Digital Membership Cards
-   Email Sender Names: 5
-   Event Check-in At The Door
-   Multiple Bank Accounts
-   Payment Transaction Fees\*: 1.0% + $0.60

Value for money

4.6 (79)

4.6

Based on 79 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (87)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (87)

4.7

Based on 87 reviews

## User reviews

Overall rating

4.7

Based on 92 reviews

Filter by rating

5(77)

4(7)

3(5)

2(2)

1(1)

Mentioned topic

Sorted by most recent

MC

Manuel C.

Secretariat

Non-Profit Organization Management

### "Great CRM system and membership management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 22, 2026

Pros

What I liked most about Raklet is the incredible support from the staff—they are always ready to help with any need. The platform itself is extremely user-friendly and easy to customize in a simple and intuitive way. Overall, it’s an excellent tool.

Cons

What I liked least about Raklet is that some features are limited in terms of usage or restricted to specific subscription plans. I believe certain functionalities should be more accessible without these limitations, as it would make the platform even more efficient and flexible to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Stephen M.

CEO

Non-Profit Organization Management

### "Friends Forever: Raklet Forever"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2026

Very positive. It’s been a few years and with the recent updates we’ve seen member activity increase! The emailing mbrs is very nice. We are super excited for the upcoming features (video uploads, member achievements etc.) and for when our dedicated app is live. For any organization that is working to create a space for members- I think you’ll love it.

Pros

The personal connection with their staff. I have a lot of ideas and they have incorporated many of them. It’s awesome.

Cons

Initially they didn’t have all the features I would have wanted but they’ve brought many on board and outlined timelines.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 19, 2026

Dear Stephen, thank you so much for sharing this. It truly means a lot to our team. Building a genuine partnership with our customers and shaping Raklet together based on real ideas and needs is one of our favorite parts of what we do. We really appreciate your patience as the platform has evolved. Hearing that recent updates have increased member activity is incredibly motivating for us. It’s also exciting to know you’re looking forward to upcoming features like video uploads, member achievements, and the dedicated mobile app; we can’t wait to share what’s next. Thanks again for trusting us and being such a valuable part of the Raklet community. We’re grateful to be growing alongside you!

HS

Hector S.

Executive Director

Public Policy

### "Great bang for the buck platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

customer service is great. we've been implementing for a few months and thee has always been answers to our concerns. Learning curve has been pretty smooth and customer service is always super helpful.

Pros

Raklet is a platform that offers great value for the money. we have been able to automate some of the most tedious work we do and we are more than happy for this. We are now able to put membership management in the hands of our members. We just started using the events function but so far so good. We think this lsst part will help us a lot.

Cons

There 's some small stuff that needs a bit of tinkering and we would love to have more payments methods other that stripe and bank transfers but hopefully this comes in the future.

Alternatives considered

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Reasons for choosing Raklet

Ease of use and affordability. We could do more with less.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2026

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re really happy to hear that Raklet has helped you automate some of the most time-consuming parts of your workflow and put membership management directly in your members’ hands. That’s exactly what we aim for. We truly appreciate your honest feedback on payment methods and smaller areas that could use refinement. Expanding payment options and continuing to fine-tune the platform are both actively on our radar, and insights like yours help guide those improvements. Lastly, thank you for the kind words about our customer service. Supporting you through a smooth implementation and learning curve is something we genuinely care about, and we’re glad our team has been there when you needed us. We’re excited to keep growing together and helping you do more with less. If there’s ever anything you need, we’re always here.

WW

Will W.

Bar Operations Manager

Food & Beverages

### "Raklet is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 12, 2025

We started using Raklet in 2020 for a quite specific function, and then have had it ticking over in the background for a few years. Recently, we've overhauled how we use discount cards, and run offers through our customers and it has really been transformational. Being able to communicate directly with discount card holders, and offer additional perks as a way to keep people engaged has been fantastic

Pros

Raklet provides an easy to use, comprehensive platform to connect with our customers and to keep in contact. It is fully customisable, and offers really useful features for managing the membership tiers. \[sensitive content hidden\] and the team are also incredibly happy to help to shape the experience of Raklet to what is most useful for each organisation.

Cons

There's not much that I don't like. A couple of screens that could do with a back to main list, a little tweak to search functions there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joe B.

Owner

Entertainment

### "Not only a platform but a new team member"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2025

Great, I signed up for a whole year, looking forward to working with them more and developing the platform even more to meet our needs

Pros

The support team was excellent at helping us get started and even considered our individual needs to make it successful in our organization

Cons

There was no cookie cutter solution to our needs, which has taken time to improve upon but the Racket team has been receptive to customizing the platform to match our needs

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[Punchpass](https://www.capterra.com/p/133857/Punchpass/)

Reasons for choosing Raklet

digital membership card and customizable options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 12, 2025

Dear Joe, thank you so much for taking the time to share your experience with Raklet. We truly appreciate your kind words about our support team and are glad we could help tailor the platform to fit your organization’s specific needs. We value the opportunity to work closely with our customers to build something that genuinely works for them. Your feedback helps us continue improving, and we’re grateful for the trust you’ve placed in us for the year ahead. We’re looking forward to continuing this journey together and further developing the platform to support your goals. Thank you for being part of the Raklet community!

SB

Steven B.

Teacher and founder

Religious Institutions

### "I love what Raklet is doing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

It's been difficult to get my friends on social media to move over into buddhagang.raklet.org, but I love how easy it is on my side of things to set up a recurring donation / donor management system.

Pros

I like the donor and donation management aspects of raklet most. The membership management stuff is also important to me as I want to use Raklet as a way to gather my Buddhagang sangha friends together.

Cons

Some of my older friends have complained about being confused, but I don't think it is raklet's fault.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 12, 2025

Dear Steven, thank you so much for sharing your experience with Raklet. We’re really glad to hear that the donor, donation, and membership management features have been helpful, especially in bringing your Buddhagang sangha community together. We completely understand that transitions can take time, especially when introducing a new platform to friends who may be less comfortable with digital tools. Your feedback is valuable to us, and it helps guide how we continue improving clarity and accessibility for all age groups. It’s wonderful to hear that setting up recurring donations and managing donors has been smooth on your end. We’re grateful to be part of your journey and look forward to continuing to support you and your community as it grows. 🙏

EO

Emmanuel O.

Director

Non-Profit Organization Management

### "above and beyond "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2025

this is amazing , for churches, clubs organizations that want to grow . This is the app and site for tou

Pros

The membership management , payment portal an outstanding app, I had members commitments at 20% this site took it to 80%

Cons

I will say for now no cons to be honest and very very sincere. There is no cons about the app for now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 27, 2025

Dear Emmanuel, thank you so much for your feedback! We’re thrilled to hear that Raklet helped increase your member engagement from 20% to 80%. That’s exactly the kind of impact we aim for. It’s wonderful to know you’re finding value in our membership management and payment features. We really appreciate your kind words and support for organizations like yours, whether churches, clubs, or associations, that are growing with Raklet. If you ever have suggestions or new ideas for improvement, we’d love to hear from you anytime. Thanks again for being part of the Raklet community!

KB

Kemi B.

Founder

Information Technology and Services

### "Sophisticated feel, better than most community sites"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 15, 2025

I think raklet is a great service. It has more value than other community sites. I would love if you advertise it more. But it does feel like it is for more sophisticated markets like corporates and not social environments. In total, I see raklet as a B2B community service and I like it.

Pros

The structure of the community and the features give raklet a sophisticated look than popular community sites. I also liked the access structure of the content which made it effective to my membership plans.

Cons

Hmm, I can't think of one. I would have liked a better setup of the colours of text and headers. It is a bit complex and I had to get support to help me do it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2025

Hi Kemi, thank you so much for your thoughtful feedback! We’re really glad to hear that you enjoy the community structure. Your note about text and header color setup is super helpful. We’re continuously improving customization options to make the design experience smoother for everyone. And we appreciate your perspective on Raklet’s positioning. Thanks again for sharing your experience and for being part of our community!

AC

Aaron C.

Marketing Manager

Hospitality

### "Worth a Shot "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 13, 2025

The team has been super supportive and responsive to all the tickets i' ve submitted. The onboarding process has been helpful to gain understanding of the platform.

Pros

I enjoy the user interface and how all my software needs are centralized. Having admin permission is a major plus.

Cons

While the user interface is friendly, it could be less congested. I would love to see recurring event added to the functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 15, 2025

Dear Aaron, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team has been supportive and that the onboarding process helped you get comfortable with the platform. We also really appreciate your feedback about the user interface and the suggestion to add recurring events; that’s a great idea and something we’re actively exploring for future updates. Thanks again for being part of our community!

JK

Jordan K.

Executive Director

Hospital & Health Care

### "Great experience with Raklet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2025

Support has been extremely responsive and helpful, the robust platform capabilities at the fair price made it affordable for a non-profit while also giving members more value

Pros

The number of robust capabilities and features for how quickly and easy it was to set up, giving our members a place to actually find and see value in our organization

Cons

The UI seems slightly outdated as it relates to the look, feel, and flow of the platform. I think the graphic design could be upgraded, and the platform could add more integrations.

Switched from

[Join It](https://www.capterra.com/p/148692/Join-It/)

Because it didn't not have near as many features yet ended up being far more affordable. That platform could not search by custom fields which was the catalyst to the switch

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reasons for choosing Raklet

Because it provided ability to create a custom portal and included many features we wanted

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2025

Dear Jordan, thank you for taking the time to share your experience with Raklet. We are pleased to hear that our platform’s capabilities, ease of setup, and responsive support have provided value to both your organization and its members. It is especially rewarding to know that Raklet has offered a feature-rich yet affordable solution for your nonprofit. We also greatly appreciate your constructive feedback regarding the user interface and integrations. Continuous improvement is a core focus for us, and insights like yours play an important role in shaping our development priorities. We are grateful that you selected Raklet and look forward to continuing to support your organization’s growth and success.

[View all Reviews](https://www.capterra.com/p/148555/Raklet/reviews/)

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