# My Music Staff Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is My Music Staff the right Music School solution for you? Explore 755 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148451/My-Music-Staff/reviews --- My Music Staff 4.8 (755) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of My Music Staff Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews JH Jon H Owner, TeacherMusic, 2 - 10 employeesUsed the software for: More than 2 years. “The team is very responsive to customer inquiry, they continue to improve with more updates, the updates are relevant to teacher experience, the format is very user friendly and intuitive, the billing system is simple, and I love the website integration.“ January 28, 2026 SR Sarah R Private Music TeacherMusic, Self-employedUsed the software for: More than 2 years. “Lesson Notes tool is linked to the attendance record and is very weak, clunky, unintuitive (can't format the notes, previous week's notes are not visible and don't blow in automatically“ October 2, 2025 KP Kaylah P Owner and Studio InstructorMusic, Self-employedUsed the software for: More than 2 years. “Parents having access to the student portal with all of its features is such a beautiful asset that makes parents feel like they are getting a wonderful bonus service, beyond just their lessons.“ March 4, 2025 SN Sonja N OwnerMusic, 2 - 10 employeesUsed the software for: 1-2 years. “It was clunky at best, and I had to spend a bunch of time helping parents navigate how to do a make up lesson.“ January 31, 2026 BR Becky R MusicianMusic, Self-employedUsed the software for: 1-2 years. “I love the integration of administration and web site builder.“ November 12, 2025 AR Ash R Piano TeacherMusic, Self-employedUsed the software for: 6-12 months. “I really wish that it would time out when I log on with my mobile phone.“ June 1, 2025 VW Victoria W Cello TeacherMusic, Self-employedUsed the software for: More than 2 years. “I liked the fact that I could have my teaching business all in one place, and their's a student portal I can share all my resources.“ December 2, 2024 KT Kaitlyn T Music School OwnerMusic, 2 - 10 employeesUsed the software for: More than 2 years. “There are settings that I can’t control like the invoice display, which shows the time of a set lesson, but doesn’t account for different time zones and you can’t edit that function.“ September 15, 2023 ## Showing most helpful reviews Showing 1-25 of 755 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Xavier S. Owner Music Used the software for: 2+ years ### "If you have a private teaching studio...you need this. " November 7, 2022 4.0 Overall I am super happy with MyMusicStaff. It is not an expensive tool to use and does everything I wanted it to do and a lot more. Pros There are a lot of things I love about MyMusicStaff but the one thing that is the best is the ability to automatically bill families in the beginning of the month. It is the greatest thing. I used to do it by remembering myself or the families and I would always feel like I am undercharging or overcharging. But this way I know that it is exactly right. It is so easy to set it and forget it and see that money coming in every month. Cons Sometimes it seems like the software is a little glitchy. Sometimes it charges twice and you have to do some tricks to get the amount that the family owes you to be correct. When the software works, it really works well but then when it does not it is kind of a pain to get it to be correct. Switched from [Fons](https://www.capterra.com/p/171305/Fons/) Fons got too expensive for the size of my business. Review Source JH Jon H. Owner, Teacher Music Used the software for: 2+ years ### "Great Product" January 28, 2026 5.0 I've been a customer for a number of years and it pays for itself. Great product and great team. I look forward to the future upgrades. Pros The team is very responsive to customer inquiry, they continue to improve with more updates, the updates are relevant to teacher experience, the format is very user friendly and intuitive, the billing system is simple, and I love the website integration. Cons I have 2 accounts and manually transfer calendar info. I convinced a studio I'm contracted with to use MMS as well. This caused 2 accounts with my MMS account. I log out/in depending on whether I use my personal studio or my contracted studio. This is a good integration, but I wish there was some way of better managing the 2 accounts for one user. I have to keep both calendars updated because one is synced to my phone and the other belongs to the studio. I'd rather just use one calendar for both, but that would impact the invoicing system as well as the student accounts. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing My Music Staff MMS was more directly relatable for music teachers. The others were good for appointments, but I had to make too many adjustments for private lessons. It was also the best product for solo teachers or small studios. Review Source James R. Founder Education Management Used the software for: 2+ years ### "Frustrated by the inability to integrate or to get good data " December 29, 2025 2.0 At first it was great when my business was in its infancy but as I grow and need more from my tools it's become clear that MMS simply cannot deliver without a ton of manual work also. Pros Has many good basic features that improve efficiency for invoicing, payroll, the registration widget is decent. Overall, it was a good tool for a while. Cons Beyond the bare bones, anything I try to achieve with MMS is not possible. Want to integrate with other tools? Can't do it... no open APIs and functions through Zapier are so limited. Want to get data to help make informed decisions? Can't do that either. The reports are so limited and require hours of work on spreadsheets using formulas and pivot tables in order to import into a better system. This data is of course all static because you can't feed it properly to create dynamic data. Want to allow customers to book their own lessons through your website? The booking widget is so limited and can't be customized to meet your needs. AVOID AT ALL COSTS if you want a software that you can scale and grow with. Lately every function I try to achieve is not possible with MMS. To say I'm frustrated and disappointed is an understatement. Review Source KD Kinnie D. Owner Music Used the software for: 2+ years ### "I love MMS!" October 19, 2025 5.0 I recommend MMS to all of my music teacher friends. It's the best platform I've ever used. I tried some other platforms, just to see what was out there, but came back to MMS for the value, the ease, and the efficiency of use. Pros I've been using since 2018. The platform is incredibly user-friendly. Customer Service is EXCELLENT. They are always adding in new features and upgrading the system to better suit us as teachers. Cons Sometimes I have issues with the Forms section. I've found some workarounds that get me to what I need. Switched from [Fons](https://www.capterra.com/p/171305/Fons/) I hated that my families weren't connected. It was awful. I also didn't like their calendar or automated payment set up. Review Source BR Becky R. Musician Music Used the software for: 1-2 years ### "Extensive offerings, couldn't have succeeded in starting my business without them." November 12, 2025 4.0 Overall very good, got me to a fantastic start with my online music lesson business. Couldn't have done it without them. Pros I love the integration of administration and web site builder. Easy to use with very good customer support. Extensive offerings, really incredible. Cons I switched because at the time the web builder was not very modern (this has since been updated). Also, I could not have students auto-reschedule in 15min increments. Otherwise, I really liked it. Alternatives considered [Fons](https://www.capterra.com/p/171305/Fons/) Reason for choosing My Music Staff I switched to Fons from for the easier auto pay and auto self schedule features. Review Source DJ Daniel J. Founder and Principal Owner Music Used the software for: 6-12 months ### "My Music Staff Keeps Me Organized!" March 18, 2025 4.0 My experience with has been positive—it really helps me stay organized. I plan to continue using it for the long term, and I appreciate that the developers are attentive to their customers' needs. They consistently improve the platform, enhancing the experience for both students and instructors. Pros Overall, the platform is intuitive and focuses on the needs of the student and instructor - It's clear that was created by music instructors, which is great. Additionally, it is very cost effective. Cons I wish the process for verifying and setting up bank accounts for auto payments was more streamlined. Also, having sample document templates for student intake and onboarding would be a great addition. Lastly, while the messaging feature is helpful, it would be even stronger if students and instructors could communicate directly within the platform instead of relying on email. Alternatives considered [Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/) Reason for choosing My Music Staff was easier to navigate and more user friendly. The cost was more competitive as well. Review Source BM Bonnie M. Guitar tutor Music Used the software for: 6-12 months ### "I’m Enamoured" May 28, 2025 5.0 I really love it and I have already recommended it to other music teachers. Anything that can save me laborious time typing up invoices in Word is fantastic. Pros It has saved me time and energy. I love the fact that it can hassle my clients who are slow to pay. Tech support is good about replying. Cons There’s not much to dislike. If the designers could make an app that I could download to my phone, that would be fantastic rather than going from the web. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing My Music Staff Because it was more cost-effective and tailored to a solo tutor and also specific to the music industry Review Source JS Jeremy S. Guitar Teacher Music Used the software for: 6-12 months ### "Incredible Product" October 4, 2024 5.0 It's an excellent product and I'm glad to be using it. It's really helped me to feel like I have my business under control where in the past its felt chaotic. Being more organized has helped me to take on more students. Pros It simplifies everything - sign up process, scheduling, lesson reminders, email and text blasts, billing, lesson notes. And it makes me look more professional in the process. Cons There was a bit of a learning curve, but the free zoom call orientation was helpful. Currently - I'm switching over to sending lesson notes via (I used to do it in email threads). I don't like how students need to log in to view my attachments, it would be better if they could just simply download them from the email they are sent. Also, the repertoire and online resources sections to me feel like they should be combined into one thing. I don't find the repertoire section very useful, because all of the repertoire I want to assign comes with a PDF I've made. I'd love to be able to "assign repertoire" and that actually just links them to my PDF Switched from [Acuity PPM](https://www.capterra.com/p/183090/Acuity-PPM/) is more optimized for my business. Review Source MH Megan H. Owner Music Used the software for: 6-12 months ### "My Music Staff saved my life!" October 9, 2024 5.0 has saved me so much time and mental energy! It has truly saved my life and given me the time and energy to be a better teacher and more well-rounded teacher. I now manage a studio of 40 private students with minimal admin time. Pros Has saved me a ton of time with auto-invoicing and automated reminders for lessons and payments! Cons There is little that I dislike about it. It would possibly be nice to have an app for my phone, but the website works just fine on my phone. It could be nice to have a link to share with families when you are getting started with the site with an informational video or instructions. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) I needed more time and an easier way to issue and keep track of invoices and do my taxes Review Source SN Sonja N. Owner Music Used the software for: 1-2 years ### "Great for private lesson studios, less great for group lesson studios." January 31, 2026 3.0 Going from manual billing and entry with receipt books to was great - it saved me a lot of time. Once I switched to group lessons, it fell short on the UX. Pros Billing. I didn't have to chase down checks, cash them, keep track of records, and do all the filing. Cons Didn't work well for group lessons with our structure for unlimited make up lessons. It was clunky at best, and I had to spend a bunch of time helping parents navigate how to do a make up lesson. Review Source AH Abigail H. Music Studio Instructor Music Used the software for: 6-12 months ### "Amazing product for independent teaching studios" September 16, 2024 5.0 My experience with has been amazing. The one time I had to reach out to customer service I got a response quickly, and the issue was resolved with no hassle. Pros allows me to have everything in one place and is very affordable for everything that it offers. As a college student working on building an independent music studio, My Music Staff was perfect for me. Cons I have no complaints about . Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing My Music Staff was built specifically for music studios and allowed me to have everything in one place. Review Source RS Renee S. Business Owner & Educator Music Used the software for: 6-12 months ### "My Music Staff is like having a staff!" September 22, 2023 5.0 It's a good studio management tool. My parents don't take advantage of the features that are available to then, but, that's okay. Mine is a small studio. Pros The schedule is easy to set up and manage. Tracking attendance and sending lesson notes is straightforward and easy. Communicating with families is also easy. Invoicing is straightforward, but doesn't allow me to set up a percentage per student for the ach fees I have to charge for those students whose lessons are paid for under a state education program. Cons Bank fees for those students who pay online are easy. Other fees, especially those that are percentages of the invoice are not accommodated, subsequently, I literally have to manual create invoices for 85% of my students every month. Alternatives considered [Duet](https://www.capterra.com/p/276718/Duet-Partner/) Reason for choosing My Music Staff I selected over Duet Partner due to cost, primarily. Switched from [Duet](https://www.capterra.com/p/276718/Duet-Partner/) Cost Review Source TC TIM C. Teacher Education Management Used the software for: 6-12 months ### "Game changer " January 30, 2025 5.0 Makes managing my business enjoyable. As I can write notes after each lesson and write homework for my students. I love the fact that invoices are automatically generated from the attended appointments so I don’t have to spend any time thinking about it particularly. Really handy to have the website functionality and the ability to add expenses, etc., for accounting purposes. Pros Everything I need in one place to manage a teaching business Cons Setting assignments for students could be more gamified and fun, however this could be more down to my approach to be fair Review Source SC Stephanie C. Cello Teacher Music Used the software for: 6-12 months ### "Streamline Your Invoices!" September 2, 2024 5.0 Great! Everyone has been very responsive and kind! Pros Automatic invoice and text messaging is my favorite. Cons To be honest, it’s a little pricey monthly. I wish we could subscribe to the program per year with a better price. Review Source DM Deidre M. Music Teacher Music Used the software for: 6-12 months ### "Use for Private Lesson Business" June 16, 2024 5.0 Pros I like the organization of it, and that I don't have to write anything down. Cons I don't like having difficulty clicking on one of my students' pieces, and it doesn't show my notes. Review Source NS Nia S. Managing Director Music Used the software for: 2+ years ### "Music Makes Me Revolutionised the way we run our studio" September 24, 2023 5.0 Has enabled us to grow- taken hours of admin off our hands, reduced problems such as double booking. Customer service is always quick to rapid and very helpful. Very happy with it. W just need to get better at using it!! Pros Overall ease of use. It's well organised, has a great facility for students and parents, and keeps our studio running without error (only our own human errors!). It was a breath of fresh air when we joined several years ago and it's been great to see the product grow and develop. Couldn't be without it. Cons 1\. That it doesn't integrate with Xero2. That new students can't see current availability and book themselves in. Reason for choosing My Music Staff Jack Rabbit- way to complicated and not a very use friendly interfaceMindBody- to tailored to music setting Review Source JG Jenaye G. Director/Owner Performing Arts Used the software for: 2+ years ### "Fantastic Program" September 15, 2023 4.0 It's fantastic. I love that there is never any bugs in the system. The fact that I can rely on it to perform the way intended is worth everything to me. Pros The flexibility and customization features stand out the most. Many businesses have slightly different approaches to the way they run their businesses and I have never found a circumstance where the needs of my businesses quirks were able to be implemented. It's very easy to use, understand and has always been exceptionally reliable. I rarely come across a bug in the system. Cons I don't really dislike anything but I also don't use the invoicing portion of the system as I don't invoice clients. I do direct debit. Reason for choosing My Music Staff After I switched to teacher zone I moved back to because teacher zone was not reliable and had too many bugs. Honestly. I loved their combination of features better but the ease of use and reliability provided provided by my music staff was better. Review Source ED Emma D. Piano and Vocal teacher Music Used the software for: 2+ years ### "Highly recommend " September 17, 2023 5.0 I love it. It takes so much stress out of my job. So convenient and such a time saver (when connectivity is good). Pros Convenience. A one stop administration platform. Cons I work from a place with poor connectivity so I think it would be helpful if it was in an app and all the info just stored on my phone through the app. Sometimes I can access info when I need to because of this. Review Source LW Lydia W. Director Music Used the software for: 1-2 years ### "MMS has helped manage my workload and taken the stress out of my bookwork." September 17, 2023 5.0 It's easy and quick to email lesson notes to parents and students. No excuses for not knowing what to practice! Pros MMS has simplified my admin by a huge amount. There are loads of features that I use daily, and more that I haven't explored yet. Cons It is only set up for individual, regular students. You can add students to a group, but you can't then give individual feedback (unless things have changed since I last tried to use that). You can't bill anything unless there is a person set up in the system. I provide accompaniment services as well as tuition, but I can't use this system to bill my one off accompaniments; I have to create a profile, then add them to the calendar, and only then can I bill them. I'd like an option to create a charge/invoice without a client being attached to that. I've worked around this by creating a fictional student named "Rehearsal" who gets billed for every accompaniment, and if I need to email an invoice rather than just adding it to my income stream I go in a change the individual email.I'd also like an auto reminder system for overdue invoices so I don't have to go in manually to see who hasn't paid. I do like that there are templates for invoices and reminders.The other feature I'd use every day if it existed would be the ability to create a lesson plan for individual students that they cannot see until I publish it. I lesson plan sometimes several days in advance and like to edit it to become their lesson notes. I can review previous lesson notes but if I edit it it is immediately able to be seen by them. Reason for choosing My Music Staff MMS was set up specifically for my industry, and compiles several features into one product. Not just for accounting, the online uploads are something I'm starting to use more and more, and the lesson notes email system I use every day. Review Source TIB Tania Iris B. Owner and Music Instructor Music Used the software for: 1-2 years ### "Easy to use Music Studio Software for Private Studio Owners!" September 15, 2023 5.0 When I started my music studio, I was doing everything with Google forms, docs, and organizing everything on an outsourced web site developer. But can provide everything that a music studio needs which is an amazing benefit. That way everything is in one place, it isn’t scattered everywhere, and I can bring is to a business owners mind. Pros When I was looking for a music studio software, that tracked attendance, registration, easy to use, Calendar, and a payment system, was available and able to do that! It is very easy to use, and makes my job as a music, studio owner very easy! Cons Even though has a lot of amazing features, some features I would love to have are creating forms, detailed lesson progress, so that the music teacher can easily track the progress of the students, and payroll in the system instead of using an outside source. I know the last one might be a challenge but it would benefit Music studios soo much to have everything in one place. Review Source JF Jill F. Billing Manager Music Used the software for: 2+ years ### "My Music Staff Falling Behind" January 24, 2023 4.0 We've been using MMS for over 4 years now. When we first found this program it was the all-in-one solution we were looking for but unfortunately, as the years have progressed, the site has gotten much slower to work with, updates made are off-point and not helpful and the program is falling behind in offering features that are standard with others. Most noticeable is the lack of an activity feed or notification system. While other customer management and team work platforms have made this piece a base offering, has no way to indicate who is making changes in the database, when changes are made or a way to be notified. They occasionally roll out new features which are of little use. The Beta Attendance update, still in Beta after more than a year has more steps than the original method and makes the routine more cumbersome instead of streamlining. Despite being around since 2013, My Music Staff is still lacking an application made specifically for your phone further hindering their usability. While we'd really like to continue using this program, the lack of investment to keep up with development and customer needs puts it on the verge of being outdated. Pros Ease of set it and forget it weekly lesson management and invoicing for clients.Calendar is user friendly Cons Not responsive to feedback, input. No feed or alert for user changes in any way makes it extremely difficult to track if a teacher makes a change or someone has changed something that will impact your client's billing.The adjustments they do make seem to glitch the system at times. Review Source Response from Port 443 February 24, 2023 Hi Jill, we're sorry to hear you're feeling that way but appreciate you taking the time to share your feedback to help us improve! Over the past few years we've actually been rebuilding the entire platform on upgraded technology to address concerns like loading speed and modernize the layout. It's still being rolled out to our existing members, but if you don't see the banner on your homepage to upgrade just yet, we'd be happy to enable it for you so you can give it a try! If so, please send an email to support@mymusicstaff.com :) This major upgrade gives us a better foundation to add new features (like the recently added lesson note templates and auto-save lesson notes) and be able to adapt it into a downloadable mobile app. In the meantime, we did specifically focus on the mobile experience as part of the redesign so using the new version on mobile should already feel more like an app. BW Benjamin W. Teacher Music Used the software for: 6-12 months ### "Essential for every Music School" September 15, 2023 5.0 I have automated many of my processes, especially the invoicing and follow-up tasks which were previously time-consuming to handle manually. My experience with has been highly positive and I would recommend it to all my fellow music teachers. Pros This platform offers a wide range of features that cater to all my teaching and student organization needs in one place. I particularly appreciate the calendar, attendance, and invoicing system, which have significantly automated my manual processes, saving me a considerable amount of time.There are lots of features which cover all of my needs for teaching and organising students in one place, I like the calendar feature, attendance, and invoicing system which really automated a lot of my manual processes and saves lots of time. Cons It would be beneficial to update the appearance of the platform and have a corresponding mobile application. Additionally, adding more features to the calendar, such as the ability for parents to switch lesson times with other parents, would be useful. It would also be helpful to have features that allow me to monitor my students' progress, reward positive behavior, and discipline negative behavior. Currently, I am using Class Dojo for this purpose, but integrating these features into would be ideal since Class Dojo is not directed for use by music teachers. Review Source EL Eugenie L. Owner Music Used the software for: 2+ years ### "Best shift for my company!" September 16, 2023 5.0 Love the invoices section. I still feel the need to double check all the automatic invoices made before sending them out, but they allow me to get paid regularly with the correct amount whereas before, I relied on parents to remember to pay me and for what amount. Pros Before, I was planning everything through Google Calendar which was fine with a small studio. As I grew, I needed to juggle more students and this was a shift necessary to look more professional. I felt so organized once moving to MMS. I love there is a login system for the parents to use, whenever they do use it, which makes me seem professional. My most used features are student management, calendar, attendance, and invoicing. Cons A direct way for parents to register for specific events. I don't like needing to direct them to login, go to calendar, find the event, then click to register. Seems too much work for them and they'll never do it. Review Source HB Hope B. Owner Performing Arts Used the software for: 1-2 years ### "Hope Bleakman Review- Can’t live without My Music Staff!" September 22, 2023 4.0 Again, the website feature has helped me secure a lot of free trials after I created a book your free trial page. Seems small but families have responded really well to it and with a little playing around it was really easy to make and turn the ‘contact us’ page into a book a free trial! Pros It’s though to pin point, but I think my favourite is the website feature, I absolutely love I have this under one roof and how I get a notification new families have signed up and they’re already in the system. Once you get to learn the website feature you really can make it your own, im actually proud of the website I’ve been able to build through ! Cons It would be great if when parents are signing up their child that they have the option to select what classes they’re enrolling in and the system automatically puts them into those correct classes on the calendar. - Another great featre is if there were more ways to pay online other than PayPal, if parents could click pay now and enter their card details and funds get deposited into the business account that would be a life changer- or if somehow was partnered with after pay for families to pay their invoices in instalments… I know a few families would opt for that option!- ultimately helping small business get paid on time and not having to chase invoices! I’m in Sydney Australia and I know my families wouldn’t opt for PayPal unfortunately. Also an app would be perfect! Reason for choosing My Music Staff Honestly, from the price point. I was still new (and still am) into my business and it was important to me to have something that wasn’t over priced especially as I was transitioning from excel spread sheets!!… then tried Dance Biz and wasn’t long until I stopped that. The price intreiged me and after doing the free trial I was so pleased with how easy it was to navigate and pretty much offered me everything I needed for my small buisness. Review Source KH Kathryn H. Piano teacher Music Used the software for: 2+ years ### "Game changer" September 23, 2023 5.0 Excellent - wouldn't hesitate to recommend. Pros I honestly wouldn't be able to do this job without Mymusicstaff. It's works like a well oiled machine with everything linking in. On the odd occasion I've needed technical support, this has been easy and timely. Cons Literally can't think of anything - all I need is included. Review Source