# Page 4 | Responsive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Responsive the right RFP solution for you? Explore 170 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148054/Responsive/reviews --- Responsive 4.6 (170) [View alternatives](https://www.capterra.com/p/148054/Responsive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 4 - Reviews of Responsive ## Showing most helpful reviews Showing 76-100 of 170 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Mattie S. Proposal Writer Computer Software Used the software for: 1-2 years ### "RFPIO Helps Save Time" December 18, 2018 4.0 My overall experience with RFPIO has been extremely positive. This company really cares about its customers. They provide excellent support and have implemented our ideas for new features and improvements. We are currently testing a new feature for them and love that we get to provide feedback. Pros RFPIO has helped my team save tons of time and resources. We often complete functional requirements in excel spreadsheets. Being able to match thousands of requirements to previous responses in an hour really helps save time for our responders and lets us focus on other aspects of the RFP. Cons Unfortunately, there is a lot of work that has to be done to format the information outside of the system to meet my team's standards. Sometimes we avoid using the system to it's full potential just avoid the export to word process. Review Source Response from Responsive (formerly RFPIO) December 21, 2018 Thank you for your thoughtful review, Mattie! We are happy to hear that you're saving so much time. We also appreciate your feedback on the export process, and we'll make sure to pass it on to the product team. Thanks again, and happy holidays! JS Jeffrey S. Marketing Content Manager Writing and Editing Used the software for: 2+ years ### "Intuitive, affordable platform" May 14, 2019 4.0 Overall, RFPIO is a great product. I'm always impressed when I upload a complex source file and the software is able to identify the sections, questions and subquestions. However, I'd love for them to make the question assignment process simpler - I'd like to be able to assign specific questions to someone and still give them visibility on the entire project. Additionally, the multiple team member symbol doesn't indicate which specific members are needed on a specific question. My team members are often confused with the platform, no matter how simple I try to make it for them. Pros Answer library, smart file upload functionality Cons Assigning questions to different authors is not very clear cut. I find that I need to assign all questions to all team members involved on a response so that they have visibility on the entire project. Otherwise, they can only see the specific questions that are assigned to them. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you for the thoughtful review, Jeffrey. Your feedback on the assignment functionality is really helpful! We'll make sure to share with the product team. VR Verified Reviewer Director, Planning and Sales Operations Insurance Used the software for: 6-12 months ### "RFPio streamlined our process" December 18, 2018 5.0 Pros This tool has saved us so much time and frustration through our formal RFP process. As a sales operations leader one of my favorite features is the dashboard to see the progress, status and potential bottlenecks with authors or reviewers. It also helps me see where I may need to spread out the work rather than load up a single person. Cons The review cycle took a little bit to get used to and took some onsite training. We are still figuring out how to best utilize this part. Also, the reminder emails are really helpful for the most part but do start to be too much in volume at some point and not always relevant to the audience. Review Source Response from Responsive (formerly RFPIO) December 21, 2018 Thank you for your thoughtful feedback! Glad to hear that the dashboards are giving you the visibility you need to keep your eye on project progress. We will make sure to bring your feedback to the team. Thanks again! HP Helen P. Sr. Sales Enablement Specialist Insurance Used the software for: 6-12 months ### "RFPIO Makes Proposals So Much Easier" May 14, 2019 5.0 RFPIO is easier than anything else I've used. It's intuitive, user friendly, and has made it simple for multiple people to collaborate/work on the same proposal. Pros The answer library and the recommendations feature make pulling a first draft together faster, easier and so much more efficient. The ability to assign a question to a guest, which then sends them an email and their response goes right into RFPIO has saved me a ton of time and follow up. And their support is first rate; any time I have a question if it's not in the Help section, someone is there to respond. Cons Setting up templates and then exporting responses into the templates is time consuming. But once you get the process down it does make it easier. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you for the review, Helen! Your kind words make our job so much easier too. We always appreciate hearing that you've had a good experience with our support team and will make sure to let them know! SH Soubhagya H. IT Analyst Telecommunications Used the software for: 6-12 months ### "One of the best tools that I have used in recent times" April 10, 2024 5.0 Pros Must say that the workflow management gets really better using this tool. The tool gives option to manage the workflows which has really helped me Cons The interface or the user facing side could be updated as it feels a bit old school Review Source VR Verified Reviewer Sr. Sales Operations Content Writer Information Technology and Services Used the software for: 1-2 years ### "Great Answer Library with Recommendations Features" May 14, 2019 4.0 Overall, me and my coworkers have enjoyed using RFPIO, mostly because of the ability to pull from existing Answer Library entries and continue to add to that library over time. Pros The Answer Library and how it appears in the Recommendations Panel while working on an active RFP, is the best part about RFPIO. Cons Importing and exporting is the trickest and sometimes most time consuming part about RFPIO. I wish there was more flexibility with the import functionality to select and label things. I wish I could more easily give project visibility to people without having to make them an Author/Reviewer, or Project Manager role. Oftentimes, I just want people to be able to see all the sections of a project, without giving them unnecessarily high access. One last "con" would be the email notifications. I know you can queue emails, and change your personal preferences, but it's still adds up to a lot of emails during a large complex project. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you for your review! Your feedback on the import and export functionality is very valuable and we will pass it on to the product team. Thanks again! DL David L. VP Solutions Consulting Retail Used the software for: 1-2 years ### "Great software " May 21, 2019 4.0 Well designed, simple and user friendly software. Using RFPIO has improved the quality of our RFP responses, improved visibility across the business and helped us deliver a better standard of service to our customers. Pros RFPIO is excellent software, it has transformed how we manage RFPs in our company. It is well featured and simple to use. You can easily add and remove users and be confident that even an untrained user will be able to access the system and complete a response. As a manager, the ability to track progress in real-time and review responses is excellent. Cons Very few. Like any solution such as this, the value comes in how well you maintain the answer library and associated data. RFPIO has a good set of tools for tagging and managing answers but it is still difficult to keep on top of this when you are responding to multiple RFPs. We have also had instances where the limitation of 5 active RFPs at a given time has not been enough. Review Source Response from Responsive (formerly RFPIO) May 23, 2019 Thanks so much, David. Love to hear that your RFP response process has been transformed for the better. Hope your RFP win rate is doing the same! BD Brent D. Sr. Solutions Consultant Computer Software Used the software for: 1-2 years ### "Quick and Efficiently respond to any size RFP" May 21, 2019 5.0 I am tenured in my position as a Solutions Consultant and have participated in many RFP's over my career. After joining my current company and within a few weeks after coming onboard, I was asked to use RFPIO after reaching out to our RFP team for assistance. With little training, I was able to navigate the system, respond to questions, search the database for previously loaded content and mark answers complete with a couple of clicks. RFPIO allows you to significantly reduce the amount of time it takes to respond to an RFP as well as track yours and that of your teams progress in completing your assigned tasks. It is an extremely simple product to use and helps eliminate that anxiety normally dealt with when responding to large RFP's Pros The ability to leverage the answer database with a single click Cons Trying to figure out how to load questions or an RFP into the system. In fairness, I did not have much training on how to do this and tried it a couple of times on my own before asking for assistance. Review Source Response from Responsive (formerly RFPIO) May 29, 2019 Thank you, Brent! It's always good to hear that experienced RFP responders are able to do things more quickly and efficiently than ever before. We appreciate the thoughtful review! Rhonda W. Vice President, Digital Health Computer Software Used the software for: 6-12 months ### "I can't imagine responding to an RFP without RFPIO ever again!" December 6, 2018 5.0 Pros The ease of usability and intuitiveness. A new user can be independent with less than 10 minutes introduction. We recently completed a complex government RFP with over 20 new internally users and multiple external consultants who were all able to quickly and confidently use RFPIO to provide content for our compelling response. The complexity is unimaginable in a historical Word redline version management process. Cons Have not found any yet! Wish I would have known about RFPIO sooner. Review Source Response from Responsive (formerly RFPIO) December 7, 2018 Thank you for the high marks, Rhonda! We wish we'd known about you sooner too. :) Appreciate the kind words, and we're pleased to know that RFPIO is making things easier for you and all your many collaborators. Looking forward to working with you in the new year! TW Tess W. Used the software for: ### "rfpio: Absolute Game Changer" October 11, 2016 5.0 I spent an enormous amount of time on the selection process to find an RFP solution for my sales team. Coming from a pretty manual process (e-mail/Drive), it was hard to fully picture our process in a dedicated tool, and I wanted to ensure that if we were spending money on a solution, it went to the right product for us (technology isn't helping anything if no one uses it!). As a technology company in the education space, we believe in ensuring that our users implementations are designed for their success, to make things they have to do easier, yielding better results. Relatively early in the selection process I could tell that rfpio had the same philosophy. If you're overwhelmed by choices, just get into rfpio and give it a try. The UX is clean, super easy to navigate, and the support from rfpio is stellar. It's also clear that the minds behind rfpio have personally experienced the processes surrounding RFPs, and truly designed this solution with an eye towards improvement... for sanity's sake. To say that our processes have improved is a vast understatement. One of the first things I noticed that set them apart was how easy it was to pull an RFP in to the system. To name a few of the perks we're enjoying, centralization, effective time management, collaboration without duplication of efforts, and ensuring that the content that is going out to potential customers is the best and most up-to-date. One of my personal favorite features is the ability to add customized document templates, which we control, to the system. The time we used to spend formatting documents in Word has all but evaporated. I would highly recommend rfpio to anyone thinking about an RFP software solution. Review Source Response from Responsive (formerly RFPIO) October 11, 2016 Tess, thank you for your kind review. We are so happy to hear so many positive effects, including helping with the sanity factor. Wonderful to have Taskstream as our partners! EM EJ M. Lead Solutions Consultant Computer Software Used the software for: 1-2 years ### "My RFPIO usage" November 13, 2023 4.0 Pros Being able to security related information quickly. Cons The interface of copying and pasting answers from the platform into emails, slacks, or other applications has been poor. Review Source BW Ben W. Content Manager Human Resources Used the software for: Less than 6 months ### "Game Changer" May 14, 2019 5.0 Pros As our team's content manager, RFPio has made my job significantly easier. The moderation queue has given me oversight over the content being produced by our team, and makes it much easier for me to maintain our content library. And the library interface search makes finding content a much better experience than our previous content management tool. By switching to RFPio, we feel like our proposal team's content library is in the best shape it's ever been, with up to date content, tighter control, and better metrics and oversight. Further, by using RFPio projects, we're getting better data around how long our projects take, the manpower required, and our overall workload. Cons Elements of the RFPio projects interface are difficult to understand. There are too many places where a click opens up a menu of buried options. Having these consolidated into one place would make the UI much easier to navigate. Review Source Response from Responsive (formerly RFPIO) May 23, 2019 Thank you, Ben! Glad to hear that you're tightening up your processes and your content. We know how good that feels! Appreciate the high marks and will pass along your feedback to the team. VR Verified Reviewer Senior Manager, Proposals Aviation & Aerospace Used the software for: 6-12 months ### "Amazing product for efficiency" September 6, 2022 5.0 Pros RFPIO makes is simple and more efficient to manage content and workflow. Cons Nothing to add at this time. Perhaps, in the future. Review Source HA Hariprasad A. Presales Support Engineer Information Technology and Services Used the software for: 6-12 months ### "WAY TO GO! Ease of using this! " December 18, 2018 5.0 I've been using this for 5 months now and feel this is an amazing tool with lot more capabilities than its thought of. With additional features recommended each time in help and support column, this tool is bound to get better and serving a larger client base for ease of usage. NOTE: In future, for all conferences in NYC or wherever, try to send a larger invite so that we all can attend or have web links to be shared :) Pros RFI, RFPs, Security docs can now be answered effortlessly with collaboration across teams, ease of exporting in same font and space, answer library and docs library, with excellent customer support. Cons It took some time, now I mean real few months to understand how this works. (Once after that, no more worries, breeze through all your work and turn it back in before you know!) Review Source Response from Responsive (formerly RFPIO) December 28, 2018 Thank you, Hariprasad! Glad to hear that you've gotten up to speed with the tool and are collaborating effortlessly! We love working with Informatica and look forward to a continued relationship. Stay tuned for our next user conference. :) VR Verified Reviewer Proposals, Team Lead Computer Software Used the software for: 1-2 years ### "Great RFP Management Tool and Knowledgebase" May 14, 2019 4.0 Great tool for responding RFPs quickly and easily. Answer library (knowledgebase) is extremely easy to manage Pros Ease of use, project management, team collaboration, suitable pricing model. Cons WORD template management needs improvement. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive Pricing model suited our organization Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thanks so much for your review! Sounds like you are using RFPIO to its full advantage. We will share your feedback with the team! DH Darrel H. Director of Sales Engineering Information Technology and Services Used the software for: 1-2 years ### "RFPIO = TIME SAVINGS" May 14, 2019 5.0 Every interaction I have had to date has been quick, and efficient. They bend over backwards to accomodate schedules and are patient with newbies of their tool. Pros The collaboration and workflow is outstanding. The Customer Services is TOP NOTCH. Cons There is nothing I don't like about this tool. Sure there are some features that can be added just like any software solution but overall I think this tool is top notch. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you, Darrel! We think you are top notch too! It's always great to hear that you're seeing improvements in collaboration and workflow with RFPIO. And saving time! Thanks again. RA Rajat A. Sr. Proposal Manager Information Technology and Services Used the software for: 1-2 years ### "RFPIO - More pros and less of cons" May 24, 2019 5.0 Exceptional. Pros It makes collaboration with various stakeholders very easy. Moreover, the answer library reduces the time to respond. Cons At times, it doesn't support some RFP formats. I understand it is not possible to have a check on all the formats, but a workaround is something I look forward to in future releases. Review Source Response from Responsive (formerly RFPIO) June 4, 2019 Thank you Rajat! We're happy that our tool is able to help your team and creates the process of an RFP to be smoother and less time consuming. We've recently added a new format into our import/export capability, stay tuned for our newsletter regarding the new releases. GO Gavin O. Manager, RFP Process Public Relations and Communications Used the software for: 6-12 months ### "RFPIO - Best Solution for RFP Collaboration and Automation" August 31, 2017 5.0 We were able to save over 1,000 hours in the first five months by designing and building a customized, scalable and repeatable process for handling a large number of RFP's and IT Security Questionnaires. RFPIO easily allows us to invite multiple contributors, authors, and reviewers to work collaboratively on projects. Pros I compared RFPIO to 5 other companies (Qvidian, Xiat, Loopio, RFP365) and came to the conclusion that RFPIO offers the best platform and pricing structure. Based on my experience with other well known systems, RFPIO is designed with the end-user in mind. It allows for collaboration among SME's without having to acquire additional licenses. Very little training is necessary to use RFPIO and they have been adding new features without creating complexity. Review Source Response from Responsive (formerly RFPIO) September 1, 2017 Thanks for taking the time to write a review, Gavin. We are still very excited to partner with you and your team at Cision US. We're glad you have seen success using the solution. Keep up the great work! DH Dave H. VP Solutions Engineering Computer Software Used the software for: 2+ years ### "A necessary tool" November 13, 2023 5.0 Pros Import and export is a game changer. I like the Slack integration. Cons The UI can hide features in unusual areas. Review Source RM Robert M. Account Exec Information Technology and Services Used the software for: 1-2 years ### "Easy to use internal knowledge resource " November 13, 2023 4.0 I am happy to have it and it has been useful. Pros The ability to quickly enter a search string and get a result that I may need on a call or need for an RFP. Having that info quick and ready to go is important. Cons We have to spend a good amount of time curating the content and this is not a product fault but It highlights the importance of having a resource responsible for this maintenance Review Source Brendan B. Global Business Advisor Information Technology and Services Used the software for: Less than 6 months ### "Simplifying a chaotic process....." January 8, 2019 5.0 Not only is the tool taking off within our organization. But the level of customer service that is provided is excellent!! Pros We are able not only to house our standard responses in English, but in all our languages that we use. This was a huge step forward for us as we are a Global Company spanning the globe and support in native language was a necessity. Cons Permissions are somewhat rigid, but this is something that R&D are looking into and updating in the future. Review Source Response from Responsive (formerly RFPIO) January 10, 2019 Thanks for your review, Brendan! The RFP response is tough enough - it's good to know that you don't have to add language barriers into the mix. We really appreciate all your feedback and we hope to continue giving you memorable customer service! Laureine Claire N. Manager Farming Used the software for: Less than 6 months ### "La réalisation des devis est plus facile avec Responsive (formerly RFPIO)" September 25, 2023 4.0 Pros Le suivi des échéances sur logiciel est au top Cons Les outils de collaboration de Responsive (formerly RFPIO) est ne sont pas très efficace Review Source JA Joe A. Sales Engineer Computer Software Used the software for: 1-2 years ### "RFPs made easy!" September 29, 2016 5.0 RFPIO! I'll start with what it is: a) an RFP tool; b) a proposal management tool; and c) a product knowledge database; and d) a huge time saver. Now I'll tell you what it is not: a) Difficult to use; b) antiquated (as so many are " Ariba anyone"); c) a resource hog (training, explaining, chasing people down for answers they just answered last week, etc.); or d) a time sponge (hint: you can upload RFPs directly into RFPIO, answer them, and download them back into the original RFP format). This tool has become our central repository for product and company knowledge making it indispensable. Any time I need an answer to a question I can simply look it up in the library. If there's a new question/answer, I can add it quickly for later use and reuse. For RFPs and proposals, I can take advantage of pre-built templates for a professional look either from our marketing department or from their pre-built template library. Finally, I really like the workflows that are built into the product which benefits teams whether they are all under one roof or geographically diverse: I can assign out specific questions, assign timelines for completion, set reminders for the assignee, and then edit and compile the answers into a single-voice response. It's a great tool and I've been able to take back some evenings and weekends previously spent answering RFPs. Pros It's easy to use and you can tell by the features that they've really done their homework: a lot of thought that's gone into this and it shows. Cons A few minor navigational issues in the first release, but their Dev Team responded quickly and fixed them. Review Source Response from Responsive (formerly RFPIO) September 29, 2016 Thanks for your review and partnership, Joe! We really appreciate your support. RB Ryan B. Solutions Architect Information Technology and Services Used the software for: 6-12 months ### "Excellent cloud solution for managing RFPs/RFIs." September 19, 2016 5.0 We came over from RFP365, while that was a decent solution, RFPIO turned out to have some more compelling features. What helped us unlock those features were great training sessions to really experience the product. We also had some real specific requirements and they enabled them for the very next day! Just fantastic customer experience. Pros Looks very attractive. Organized well by projects. Import features are best in class. No more needing to import from a template, we can import right from a spreadsheet the customer gave us! Cons What we like least the right-hand side panel, we wanted more selections from a list. As well as an Apply button so not to have to copy-and-paste. When we met with them and described this feature, they enabled it the very next day. Just such great customer service. Review Source Response from Responsive (formerly RFPIO) September 19, 2016 Thanks for the review, Ryan! We're so glad you are having a great experience with RFPIO. Looking forward to our continued work together! SB Steve B. Proposal Manager Computer Software Used the software for: 1-2 years ### "RFPIO Review" May 21, 2019 5.0 Great tools for creating & maintaining a reusable answer library for our enterprise software platforms. Project management tools with intuitive dashboards are helpful for team collaboration and juggling ongoing deadlines. Pros Easy-to-use solution built for enterprise proposal teams Cons Lack of text / content formatting options in Response / Answers pane Review Source Response from Responsive (formerly RFPIO) May 29, 2019 Thank you for the fantastic review, Steve! Sounds like you are using RFPIO to its full advantage. If you haven't yet, please reach out to us about your formatting needs and we will see if there's a solution! Similar Products Featured