# Page 3 | Responsive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Responsive the right RFP solution for you? Explore 170 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148054/Responsive/reviews

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Responsive

4.6 (170)

[View alternatives](https://www.capterra.com/p/148054/Responsive/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 3 - Reviews of Responsive

## Showing most helpful reviews

Showing 51-75 of 170 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DD

Debarun D.  
Manager Deal Desk and Strategy  
Information Services  
Used the software for: Less than 6 months

### "RFPIO reviewq"

November 11, 2024

4.0

RFPIO is a good tool for answering complex RFPs with internal teams .

Pros

Responsive has a great content library which grows over time and auto-tags relevant answers.

Cons

The import process for importing files into the tool should be more smooth and user friendly.

Review Source

Joe A.  
Sr. Security Program Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Speeds up knowledge gathering and response time"

November 16, 2023

5.0

Pros

It's quite a luxury to be using Responsive when working with RFPs, customer/vendor questionnaires and similar documents that require gathering knowledge and answering inquiries. Most companies I know still use manual processes for the same and keep on having to redo the same work over and over again. Responsive provides an easy workflow, enterprise level access control and ability to build up a strong database of knowledge bits to semi-automate the necessary tasks and get answers to customers in a much faster way.

Cons

While I don't have direct experience with the ETL process that moves questions from customer systems/documents to Responsive, based on what I observe, the platform could be doing a better job of maintaining the question formats (e.g., multiple choice selections, drop-down fields, etc.)

Review Source

RB

Rodney B.  
Senior Managed Print Services Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "RFPIO New to our Organizaion"

April 4, 2024

2.0

Overall I didn't mind using RFPIO, but did feel it had several issues. The last RFP I had I ended up manually saving after every line as I didn't trust that the information would still be there the next time I looked and sure enough, I required my bid leader to find all the information that I typed as it all disappeared. Thankfully I saved all the time so didn't lose much. The AI was getting better as we were increasing the RFP Data base. I am sorry to say though where there are several things I liked about RFPIO,, at this time I would not recommend it as I want more control over the document.

Pros

1\. the ability of AI to find response recommendations from previously answered questions 2. the ability to tag or invite someone to assist with a1. particular question 3. the notification email that there are still outstanding questions 4. the team collaboration and what their duties are

Cons

1\. Limited view of RFP or the difficulty to reviewing the document 2. Garbage in is garbage out and if there isn't enough responses for a particular question then no data 3. Difficulty of editing, undoing to adding special type functionality 4. Requires automatic save as the solution seemed to consistently delete material and very difficult or impossible to retrieve it. 5. Difficult inserting pictures or cutting and pasting information from other sources.

Review Source

DD

Dominique D.  
Director Bids & Proposals  
Broadcast Media  
Used the software for: 2+ years

### "Well articulated Response Management solution with intuitive features. Over time, it saves time ."

September 12, 2022

4.0

Good tool ! Need however internal attention to manage & moderate the content.

Pros

Ease of Use, continuous improvement pushed in CI/CD from the cloud.

Cons

a) PowerPoint better integrated in the solution to also compose slide decks presentation for RFI responses, or business development pro active proposal. It however then first need a function that can search per slide into presentations of the repository. b) an ability to moderate the answers of completed RFP in the same sequence as they appear into the RFP... for now all the Q&A of an RFP are mixed, which makes the moderator nervous in changing its focus on a series of related Q&A instead of getting them in the logical order

Reason for choosing Responsive

licensing model (not per user), and being able to trial it with a couple of actual RFx before purchasing, and staff friendliness.

Review Source

EB

Elizabeth B.  
Senior Proposal Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to Use! "

September 13, 2022

4.0

Overall, the process has been great. We had to do a quick migration to RFPIO so we would not be locked into a contract with our previous vendor. THey worked with us and helped us get the training we needed as fast as possible to have an MVP.

Pros

RFPIO has helped streamline the RFP process in our organization. We are able to include more SMEs in the RFP process with little to no training. The previous software we used, was very hard to figure out and manage, which resulted in necessary people not wanting to engage with the tool because it was too complicated. RFPIO changed all of this for us and has made it easy for our teams to collaborate.

Cons

We had some issues integrating with Salesforce, and the reporting aspect is still not what we want it to be. We have custom roles, and because we only use SSO we cannot 'impersonate' other roles for training and development purposes.

Alternatives considered

[Loopio](https://www.capterra.com/p/133042/Loopio/)

Switched from

[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)

The product was not user-friendly and lacked many features. The final issue that led to the switch was having a production issue for over 4 months that kept us from being able to complete RFPs and resulted in a lot of re-work. Even after multiple escalations to their development, they could not solve their own issue. Our contract was up for renewal so we made the decision to switch.

Review Source

VR

Vinayak R.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "The RFP tool is such a good tool which is very easy to use and customer supportive."

April 19, 2024

5.0

Pros

The RFP tool features and functionality are good and responsive. And the tool is customer supportive.

Cons

The development and responsive of the tool

Review Source

LM

Lesley M.  
Sr. Proposal Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "First Year user Review"

September 6, 2022

5.0

it's been great, the support and knowledge base have been exceptional.

Pros

The ability to upload our customer templates and answer on the fly, and then download the completed template. Very intuitive to find responses to questions in the library. Auto tagging Questions & Answers in templates.

Cons

There were a few bumps in the new version and a bit of a learning curve but overall a very good software for our needs.

Alternatives considered

[Loopio](https://www.capterra.com/p/133042/Loopio/)

Reason for choosing Responsive

Loopio wasn't ready to integrate into some of the software we use regularly.

Switched from

[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)

The ability to integrate into Microsoft Teams, the ease of responding and importing our own templates.

Review Source

CR

Cindy R.  
Senior Manager of Business Development  
Computer Software  
Used the software for: 1-2 years

### "Responsive at Work"

April 10, 2024

5.0

Excellent, we like the collaboration with all team members and the Q&A setup.

Pros

Ease of proposal creation, and the ability to have an easily accessible and up-to-date content library.

Cons

We had some initial issues with answers not uploading correctly. It was resolved with the customer service team.

Alternatives considered

[RocketDocs](https://www.capterra.com/p/82490/PMAPS/)

Reason for choosing Responsive

Robust features and options. We had used SharePoint and there was always issues with version control. Responsive fixed that issue ;-)

Review Source

MO

Mike O.  
Sr. Solution Engineer  
Computer Software  
Used the software for: 2+ years

### "Responsive Helps Get More Responses Done Better and Faster"

November 16, 2023

4.0

Scalable solution that is our central repository for responses and providing product management allows a small team to response to a lot of customer requests quickly and correctly.

Pros

Having a central store for questions that we've been asked in the past and what our answers for those questions are is very important. We get a lot of RFPs/RFIs and Security Questionnaires around our company and solutions and it is a crowdsourced effort across various teams within our company. Giving everyone access to these past responses and the ability to flag what they apply to and when they need to be refreshed is very key for us to response to customer requests quickly and with a high degree of accuracy and completeness.

Cons

We've been using the solution for awhile and we have a lot of data inside. Some needs to be reworded or updated to remain relevant. We plan on using the A.I. capabilities to help with this updating.

Review Source

Aman Preet S.  
Developer  
Biotechnology  
Used the software for: Less than 6 months

### "Pros and cons of RFPIO"

December 20, 2022

3.0

Overall experience with RFPIO have been quite well as it has fulfilled our current requirements of task management and workflow management.

Pros

RFPIO is the amazing tool for task management as well as for workflow management as we in our team has multiple tasks that are assigned independently to other resources and these tasks can be automatically monitored by team lead.Similarly workflow management helped us to follow the pipeline that we built for each iteration of task.

Cons

E-signature feature of this tool is not upto the mark also it don't provide more varieties of docs in customised documents section but we can create different instances of the same using valid methods.

Alternatives considered

[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)[Ombud](https://www.capterra.com/p/204190/Ombud/)

Reason for choosing Responsive

As per our current requirements we were looking for a tool with best task management and workflow management tool and RFPIO tick all the boxes.

Switched from

[Loopio for Salesforce](https://www.capterra.com/p/211472/Avnio-RFx/)[Loopio](https://www.capterra.com/p/133042/Loopio/)[QorusDocs](https://www.capterra.com/p/126738/Qorus-for-proposal-management/)

The workflow management features of these tools were not as smooth as that of RFPIO tool.

Review Source

AA

Amanda A.  
Solution Consultant  
Translation and Localization  
Used the software for: 2+ years

### "RFPIO Review 2022"

September 1, 2022

4.0

Overall, we have enjoyed using RFPIO and benefited from the system.

Pros

RFPIO provides the workflow automation and a centralized area for customer facing knowledge as expected. The system really has made managing content and bids much more streamlined.

Cons

There are some usability issues (i.e. deleting documents that were previously linked to a Q&A pair, inconstancies with the new and legacy UI functionality, ability to delete comments in the Q&A library, none ideal visibility and filtering for users, etc.). While the system support team is responsive to bug logs, it can take a long time (months) for resolutions or fixes to issues and there is no real proactive communication from our account team.

Reason for choosing Responsive

The functionality looked to be more robust and have all of the necessary functionality for our needs at the time and moving forward.

Review Source

JK

John K.  
Proposal Coordinator  
Computer & Network Security  
Used the software for: 1-2 years

### "Incredible software - changed the way I work on proposals."

May 21, 2019

5.0

Fantastic. I've worked in the proposal industry for 8 years, however I've only been with Tenable - and worked with RFPIO - for a year. When my boss introduced me to RFPIO, I almost cried thinking about all the time I wasted with other proposal management tools in the past. RFPIO is the best - whenever I'm on a call with my sales engineers introducing them to the software, I make sure to tell them that this is bar none the best proposal management tool I've ever used. Really - phenomenal job! I'm highly satisfied.

Pros

Generally speaking, everything about this software is incredible. My absolute favorite feature of RFPIO is the Answer Library, specifically the Recommendations toolbar, and how accurate it is. I'd previously worked with Microsoft Sharepoint, which offered no such functionality, and working on proposals was way more tedious and time consuming than necessary. RFPIO fixes that.

Cons

Sometimes RFPIO has a hard time formatting certain files - which is understandable, seeing as different clients present different RFP formats. My two biggest issues are that certain tables, especially in Word format, have to be formatted in "Table Properties," rather than simply being able to click on a cell and making it a Question, Subquestion, etc. Secondly, I'm often presented with situations where the client's designated answer space is in the same column as the question, just a row down. I don't believe RFPIO can recognize this yet.

Review Source

Response from Responsive (formerly RFPIO)

May 23, 2019

Thank you, John! Sounds like RFPIO has made a big impact on how you manage RFPs, and we are so happy to hear that. Your high marks mean a lot to us. Thanks again!

Collette C.  
Director, Strategic Sales Support  
Marketing and Advertising  
Used the software for: 1-2 years

### "Game changing for the RFP team"

December 3, 2018

5.0

As stated in the title, RFPIO has really changed how we manage the RFP process. It has allowed us to bring all of our SMEs into the system and saved us from countless versioning, passing Word docs around, copying and pasting updates into a master, etc. Our team can communicate and collaborate with ease. It is tremendously cost-effective in that it frees our technical folks and others to spend more time on their core jobs and less time digging for RFP answers.

Pros

The ease of collaboration across the company and the ability to manage the RFP process in a far more streamlined fashion than previously. RFPIO allows the user to search for just the right content with ease. RFPIO has truly changed the way we do business -- for the better.

Cons

Nothing, really. Whenever I have had an issue (all minor) with how the software works (for instance, a notification I wanted to turn off), the RFPIO team helped me with a workaround. It really works extremely well for us.

Review Source

Response from Responsive (formerly RFPIO)

December 5, 2018

Thank you for such a thoughtful review, Collette! We love hearing that your teams are collaborating better and your RFP process has gotten stronger. Cheers to our continued partnership with you and the Yes Marketing team!

ID

Iris D.  
RFP Specialist  
Human Resources  
Used the software for: 1-2 years

### ""I Love RFPIO" - The Words That Come Out of My Mouth Everyday"

May 15, 2019

5.0

My experience has been nothing but positive! So easy to use and when it is not easy, the support team at RFPIO makes it easy for me.

Pros

I do not even know where to begin! RFPIO has changed the way I do proposals forever, and I cannot imagine being without it. It gives me the time to not just meet the RFP requirements, but to actually be able to customize and tailor my responses, something I did not always have the luxury of time to do. It allows me to complete more RFPs than ever before. I cannot even begin to list everything I love about RFPIO, but one thing that stands out is the collaboration aspect and being able to do a first run of answering questions based on what I have in my library, and then being able to assign questions out and follow their activity, It allows me to meet deadlines with a high quality response time and time again. And saves me time!

Cons

I am going to say NOTHING, because anytime I have had an issue or a desire for a new function, the RFPIO team is so responsive and has helped me through or even added a new feature. The one thing I wish it had, and I believe is in development, is a way to check when a draft of an answer is complete, but not marked as answered yet.

Review Source

Response from Responsive (formerly RFPIO)

May 16, 2019

Iris, you've been such a great cheerleader for us and we appreciate your kind words very much! We often hear that people save time by using RFPIO, but it's great to hear how you're maximizing that time by turning up the notch on your RFP quality. Thank you for being a wonderful customer!

VR

Vanishree R.  
Custom Software Engineering Analytst  
Information Technology and Services  
Used the software for: 1-2 years

### "Responsive: A tool that makes RFP easier"

April 19, 2024

5.0

Pros

RFP and workflow management becomes very easy with this tool. The content library and review cycles has helped out team a lot

Cons

There is no particular drawback. This tool has helped us a lot

Review Source

RB

Rohit B.  
Product Security Governance  
Information Technology and Services  
Used the software for: 6-12 months

### "Responsive: A tool that makes lives easier"

April 17, 2024

5.0

Pros

The way to handle RFP becomes very easy. The content library or the knowledge management platform is where we have benefited a lot.

Cons

The User Interface could be developed and it hangs a bit while loading the content library.

Review Source

VR

Verified Reviewer  
Lead Solutions Consultant  
Computer Software  
Used the software for: 2+ years

### "Great Software for Sec Reviews, RFPs"

November 7, 2023

4.0

Pros

Great way to effectively store, and track over time, responses to RFPs, Security Reviews and Questionnaires. It's great for knowledge management and makes it easy for our team to answer deep security questions.

Cons

Full text search still feels janky and unreliable compared to tags and filters.

Review Source

NN

Nelson N.  
Sr Solutions Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Not that useful"

November 17, 2023

1.0

Not good. Very frustrating using this product. I wish we used another tool.

Pros

The progress tracking is nice and the ability to tag people for help on questions is useful.

Cons

The search is terrible. It constantly misidentifies what I'm searching for and shows completely unrelated results. Searching for answers is our main use case for this tool and it fails pretty miserably. I waste a lot of time in Responsive looking for things that should be straightforward. Its always a crapshoot importing documents, a lot of time it messes up identifying the right questions and answers and i've lost track of how many times the answers get exported to the wrong cell.

Review Source

MK

Michelle K.  
Proposal Manager  
Telecommunications  
Used the software for: 1-2 years

### "Great for a range of proposals"

September 6, 2022

2.0

The only benefit I have realized this far is the overview and status of the project. Everything else makes my job harder.

Pros

Being able to view an Overview of a project is impactful for proposal managers, showing the completion status, flags etc.

Cons

For large projects, RFPIO is not ideal. Too much clicking to get to sets of questions. Not enough formatting options for ingestion, for example, we receive a lot of RFPs with varying types of checkboxes, RFPIO cannot accommodate this. Its too cumbersome for large RFPs for the proposal manager. For the responders, I believe its more helpful.

Review Source

JL

Jennifer L.  
RFP Writer  
Financial Services  
Used the software for: 6-12 months

### "Beautiful UI, incredibly intuitive"

May 14, 2019

5.0

The RFPIO team has been incredibly patient, friendly, and responsive. The level of user support is fantastic.

Pros

The UI on RFPIO is so sleek and elegant, but more importantly, it's incredibly intuitive. Our goal for purchasing this product is to find something that will scale for us as we expand into different verticals, but also that will be easy for non-writer teammates to pick up. I have no doubt that RFPIO is the perfect choice to grow with us.

Cons

Nothing, really. Still figuring out the integration into our template, but that's just lack of time on my part, rather than a flaw in the software itself.

Alternatives considered

[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)

Reason for choosing Responsive

I actually went into the evaluation process as a formality, ready to commit to Qvidian, which I knew from other jobs. I was not prepared to be so wowed by RFPIO, its ease of use, and how simple it was to implement into our operations. My mind was completely changed!

Review Source

Response from Responsive (formerly RFPIO)

May 16, 2019

Thank you, Jennifer! Glad to hear that you enjoy the interface and the intuitiveness of the platform. Sleek and elegant; we couldn't have put it better ourselves!

JB

Justin B.  
Proposal Manager  
Computer Software  
Used the software for: 6-12 months

### "RFPIO makes creating a knowledge base easy"

May 21, 2019

5.0

RFPIO has saved our team and our resources a great deal of time. The more that we have used the tool - the more work we have pre-empted for our SMEs who used to answer any requirements matrices in their entirety.

Pros

The Answer Library is by far the most useful feature for our team. Automatically capturing these responses, and manually tagging them with metadata makes search and retrieval easy - and also narrows results in suggested answers significantly making it easy to find what you are looking for (as long as it was capture in a previous project).

Cons

We have no really managed to use this as an end-to-end solution yet. It is designed to use that way, but many of our Styles were incompatible with system fonts when we began using the product.

Alternatives considered

[Loopio](https://www.capterra.com/p/133042/Loopio/)[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)

Reason for choosing Responsive

The features and pricing more closely aligned with our needs.

Review Source

Response from Responsive (formerly RFPIO)

May 23, 2019

Thank you, Justin! Glad to hear the Answer Library is working so well for you. We are always adding fonts and updating the application to accommodate style guides, so you may want to check for updates or reach out to us with recommendations!

Barrett K.  
Global Field Operations Senior Business Analyst  
Computer Software  
Used the software for: 6-12 months

### "Game Changer"

July 5, 2018

5.0

Pros

RFPIO has changed the way we do RFPs. Instead of subject matter expects dragging their feet and complaining about yet another RFP, they are excited to help out. This is due to the great answer library, recommendation engine, and great interface. Not to mention that they have a great customer success team which always lends a friendly hand when need be.

Cons

The software is only as good as the data you put into it. If you don't take care of the library, the system won't be nearly as good.

Review Source

Response from Responsive (formerly RFPIO)

November 14, 2018

Thank you for the review, Barrett! And great advice on the importance of quality in the answer library content. Glad the team has been helpful and it's been a game changer for your RFP processes. It's been great working with you and we look forward to a continued partnership with Exari!

Oscar P.  
Sr. Solutions Engineer  
Computer Software  
Used the software for: 1-2 years

### "Great platform for content, project, and knowledge repository!"

November 13, 2023

4.0

Pros

Ability to easily manage and see which projects teammates are working on. Ability to assign sections of proposals/RFPs to specific team members. Ability to import customer RFPs into platform and export easily.

Cons

Sometimes the search may not return what you may be expecting. Tags are a feature which can be used to help you categorize what you are looking for.

Review Source

PY

Paul Y.  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "No more angry Sales Engineers"

November 16, 2023

5.0

It has been a game changer for me. Instead of dozens of never updated, poorly written Google docs, I have a single point of truth. I no longer have to bug sales engineers for questions (hence the title of this review).

Pros

The best feature is that it standardizes answers across the enterprise. No more "winging it" and hoping you're not misleading the client,

Cons

The usefulness of Responsive depends on how much effort you put into setup and upkeep. If your colleagues don't keep it up to date, it is less valuable.

Review Source

Lauren D.  
Senior Manager, Proposal Department  
Human Resources  
Used the software for: 6-12 months

### "RFPIO is by far the best RFP software I have ever worked with in my 15+ years of proposal management"

December 7, 2018

5.0

RFPIO's team is so cooperative, and responsive! Their goal is truly to be a partner to us in our RFP efforts.

Pros

RFPIO is flexible and powerful and saves us time. It allows us to fully manage our library of responses, as well as attachments and projects, with easy visibility into what is going on. Even better it allows multiple divisions of our company to manage everything in one system!

Cons

There is nothing we don't like about RFPIO.

Review Source

Response from Responsive (formerly RFPIO)

December 13, 2018

Thank you, Lauren! You always have positive words for us, and we can't tell you how much we appreciate it, but we hope we can continue to show you. Cheers to you!

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