# Responsive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Responsive Software - reviews, pricing plans, popular comparisons to other RFP products and more. Source: https://www.capterra.com/p/148054/Responsive --- # Responsive Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Responsive ## What is Responsive? Responsive is Strategic Response Management (SRM) software built to help teams qualify, respond, and submit RFPs with speed and confidence. AI agents handle the heavy lifting (shredding requests, drafting first-pass answers from approved content, routing work to SMEs, and validating completeness) so your experts can focus on strategy and quality. Guided Projects, Quality Check, and TRACE Score governance ensure responses are accurate, compliant, and on-brand. Responsive’s centralized Content Library provides a single source of truth for approved answers, policies, and proof. Connect your stack (e.g., Salesforce, Slack, Microsoft 365, Google Workspace), give field teams self-serve access to trusted knowledge, and track impact with executive-ready reporting on response velocity, win influence, and content usage. Over 2,000 organizations rely on Responsive to manage RFPs, RFIs, DDQs, and security questionnaires at scale, accelerating cycles, reducing risk, and improving team experience. ## What is Responsive used for? [RFP](https://www.capterra.com/rfp-software/)[Proposal Management](https://www.capterra.com/proposal-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 182 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Responsive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rfpio.com&name=Responsive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Responsive 4.6 (182) VS. [4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price Contact vendor Starting Price $36 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (181) Ease Of Use 4.6 (15) Value For Money 4.5 (152) Value For Money 4.6 (15) Customer Service 4.6 (160) Customer Service 4.7 (15) ## Responsive alternatives [4.4 (298)](https://www.capterra.com/p/133332/Proposify/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (5,738)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (15,334)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148054/Responsive/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Content Management 4.1 (34) 105.88% of 34 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Import/Export 4.0 (30) 90.00% of 30 reviewers that rated this feature as important or highly important Import and export data to and from software applications Knowledge Base Management 4.4 (30) 93.33% of 30 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Knowledge Library 4.1 (23) 100.00% of 23 reviewers that rated this feature as important or highly important A repository of previously used/received RFP questions with responses Due Date Tracking 4.3 (22) 86.36% of 22 reviewers that rated this feature as important or highly important Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Task Management 4.0 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Responsive 60 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Automatically formats data in a predetermined way Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Automated or logic-based workflows that assist in the creation of electronic documents Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Digitally sign online documents Automate repetitive tasks such as filling out information or creating certain types of forms Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support A repository of previously used/received RFP questions with responses Ability to chat online in real time Monitor task progress and planned accomplishments to better manage project status Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Enables creation, management, and tracking of product requirements & features during product production/development Review, approve and cancel requests for goods/services to be purchased The process of creating a questionnaire and submitting it to prospective vendors. Manage and process incoming documents detailing requests for proposals The process of creating proposals in response to requests received from potential clients Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (181) 4.4 Based on 181 reviews ## Pricing Value for money 4.5 (152) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (152) 4.5 Based on 152 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (160) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (160) 4.6 Based on 160 reviews ## User reviews Overall rating 4.6 Based on 182 reviews Filter by rating 5(114) 4(61) 3(3) 2(3) 1(1) Mentioned topic Sorted by most recent JP Jacob P. Information Security, Analyst Information Technology and Services ### "Information Security Analyst" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 22, 2026 Overall, Responsive is a great tool. It offers many capabilities yet workers need time to learn the product to use it to its full potential. The AI Draft and 'Ask' feature are prime examples of proper implementation of Artificial Intelligence in products. The easy to use UI, constantly updated tracking, and roles and permissions offer a suite of tools to be leveraged to streamline processes. Pros Responsive offers a comprehensive platform with an visually pleasing and easy to use UI, great team collaboration with permissions and defined roles for projects, projects are tracked and updated instantly to ensure an accurate depiction of progress. Responsive also implements AI that streamlines lengthy assessments with a draft feature, automating repetitive tasks with accurate answers and referenced source material. Cons Responsive offers many capabilities and the opportunity to create more efficient processes, yet needs ample time to be curated to ensure accuracy and replicability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Julie L. Vice President, Business Development Health, Wellness and Fitness ### "Responsive Helps Improve The Process, and then some" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 22, 2026 The customer service and support we have received is second to none. We are committed to getting better and better with how we use the tool and know we need to provide more training to our teams. Pros Responsive has helped us become more efficient in our response time and has provided a way for us to improve the quality and relevance of our answers. The new AI tools are great. Cons There is a definite time commitment to get things up and running and training our team has been a bit challenging as they are very stuck in the "old way" of doing things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Melissa M. Proposal Writer Financial Services ### "Loving Responsive!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 Responsive is a great value for the money! The way Subject Matter Experts are involved with keeping the content up to date and the ease of project in and project out really saves days not hours. Pros Responsive is a wonderful tool for holding all the information we use for various responses to RFP opportunities. All users have access to the latest and greatest information at their fingertips. Making team collaboration and staying on top of projects very easy. Cons Currently the export funtion is my least love of Reponsive. There is some difficulty when you export the project back to its original form. There are many work arounds but it does add some time to the back end of things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Eric S. Customer Service Support Internet ### "Efficient RFP management with a few minor quirks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 22, 2026 It’s a great tool for getting through RFPs faster and keeping the team organized. There’s a bit of a learning curve, but it definitely beats other manual workaround options. Pros \- Speeds up the whole process by pulling in the right answers from past projects automatically - Makes it easy to track who is working on what without chasing teammates for updates - Keeps all approved content in one spot so everyone stays on the same page Cons \- The platform is pretty dense and takes a good bit of time to understand - Final exports often need a bit of manual cleanup to get the formatting looking right - You have to spend a lot of time managing the library or the search results get cluttered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Katie W. Senior Content Consultant Business Supplies and Equipment ### "RFP Software for you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2026 Responsive is a 10 out of 10! We have grown as a company and Responsive is always implemented new ways for scalability within the system. Pros I really enjoy the filtering capability within Responsive from the content and project dashboards. It makes it easy to find the content needed. Cons Responsive has a great system of submitting requests for enhancements. It would be great to see more customer-specific requests implemented. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Johanny L. Sr. RFP Manager Computer Software ### "A Practical, Time‑Saving Tool for Modern RFP Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 Overall, my experience with Responsive was positive. It made RFP responses more organized, collaborative, and efficient, especially when it came to reusing content and keeping teams aligned. While it required some upkeep to get the most value out of it, it ultimately helped reduce manual effort and made the process feel more controlled and scalable. Pros What I liked most about Responsive was how intuitive and practical it was for real RFP work. The content library made it easy to reuse curated, trusted answers, collaboration was smooth across teams, and the automation genuinely saved time without taking control away. Overall, it reduced friction and made the process feel much more manageable. Cons The platform could feel a bit heavy at times. Search and answer suggestions sometimes required a lot of tuning, and if the content wasn’t well‑maintained, the library could get cluttered quickly. Reporting and admin tasks also felt more complex than they needed to be, especially for day‑to‑day use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Patrick C. Sr. Director, Technical Sales Computer Software ### "Solid Solution for How Our Team Works" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 16, 2026 It fits the bill. I like the email reminders. Recommendations are good and we're getting more value out of the AI capabilities. Pros Mostly intuitive solution. Works for how my team collaborates and it helps ensure that we don't miss anything. Cons More clearly defined product areas for searching. Clearer flow when adding folks, sharing comments and saving. It's a little wonky. The hover capability in the text is pretty slow/awkward/clumsy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Susan B. Senior Technical Writer - NA RFP Manager CP ESG Computer Software ### "Best Solution in the Industry to Me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 I lovvvve Responsive! There is zero comparison to the tool I had previously that literally kept me working through the night! Pros The speed in which I can import projects. The export to original upload format. The AI, the AI!!!!! The wonderful responsive, accurate, helpful support team. The incredible staff, webinars, coffee chats, and community Cons When I find the hidden incapabiilties, contact the help team, and then realize that it is fact an incapability. For example, we can run one AI Draft per project; otherwise a staff member has to clone it to add an additional document. Switched from [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) It was an old dinosaur with little to no support or innovation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Nick G. Director, Proposals Information Technology and Services ### "Director, Proposals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 16, 2026 I love Responsive. It's a great tool and best on the market. We couldn't do our job the same way without it. Pros Progress tracking is one at the top of the list. The amount of hours it saves our proposal managers on tracking the progress of a project is massive. That lone is worth the value. In addition, the accountability it holds with associates in reviewing their content. Without a system like Responsive's content library and review structure, our responses would not be where they are at today. Lastly, employee management - I oversee the proposal team and each morning I review a status on all projects to see where we are and having a dashboard like the Project view, executive dashboards, etc. it's extremely helpful. Cons Exporting into templates. My team spends a considerable amount of extra hours cleaning up the formatting when it doesn't export well or when we export into our template, but want to align with the clients RFP format - most times, it doesn't export that way, so the proposal managers spend countless hours cleaning this up. I have addressed this in the past. I would love it if there was a way we could have some sort of sequential author answering in the project. Today, we have multiple people that could contribute to one response. When one person is done, there is no way to track their progress, so what we have to do is create a manual process for tracking. It's extremely time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Elizabeth M. Sr Mgr, Global Commercial Contracts Medical Devices ### "Responsive is a good tool for IT assessments/customer questionnaires" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 16, 2026 I've had a good experience with Repsonsive. I brought the tool to my current company after using with my previous employer. The Q/A database makes the product worthwhile to respond to customer IT assessments and customer questionnaires. Pros The Q/A Library is the tool's best benefit. Having a place to store and easily access company information collected through previous work efforts is valuable and improves efficiency and reliance on internal stakeholders. Cons Inability to work easily with online portals and challenging formatting. Online portals that do not easily allow for input/export is a manual and time consuming effort that is supported by the Q/A library. Second - customers format their documents differently, and not all are easy to upload in responsive causing duplication of effort. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148054/Responsive/reviews/) Popular comparisons [PandaDoc vs Responsive](https://www.capterra.com/compare/131735-148054/PandaDoc-vs-Responsive)[Loopio vs Responsive](https://www.capterra.com/compare/133042-148054/Loopio-vs-Responsive)[HoneyBook vs Responsive](https://www.capterra.com/compare/148054-162588/Responsive-vs-HoneyBook) [Proposify vs Responsive](https://www.capterra.com/compare/133332-148054/Proposify-vs-Responsive)[ClientPoint vs Responsive](https://www.capterra.com/compare/120209-148054/ClientPoint-vs-Responsive)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)