# Page 7 | MasterControl Manufacturing Excellence Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is MasterControl Manufacturing Excellence the right Manufacturing Execution solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148011/MasterControl/reviews --- MasterControl Manufacturing Excellence 4.6 (182) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 7 - Reviews of MasterControl Manufacturing Excellence ## Showing most helpful reviews Showing 151-175 of 182 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Joanne F. RN, Systems Analyst Used the software for: ### "Terrific document management system" February 12, 2016 5.0 We have used MasterControl for over 4 years with the Documents, Training and Processing modules in a regulated healthcare environment. With the assistance of the MasterControl implementation team, we customized the application to the needs of 15 Clinical Lab departments, 8 Pathology departments and 9 Hematology / Blood and Marrow Transplant services. We have eliminated the need for bookcases of binders with SOP's and procedures. Staff training and competencies are completed within MasterControl. Checklists of due dates for annual document reviews, staff competency checks, and even expiration dates of chemicals automatically are sent to the appropriate person's email account. Staff have access to all appropriate documents within their security level on any internet based OC within the organization. Reporting is very flexible and comprehensive to our needs and the needs of our many regulatory bodies making inspections. It takes some time to tailor the system, but the time is well spent, as the system will run on its own if build correctly with all the automations possible. Review Source VR Verified Reviewer Associate Project Manager Biotechnology Used the software for: I used a free trial ### "Goals" October 25, 2022 5.0 Getting off a paper based system Pros The ability to integrate most of our systems Cons Would like changes to cascade to relevant documents Reason for choosing MasterControl Manufacturing Excellence Better reputation Review Source ATD Anh Truc D. AD Quality Pharmaceuticals Used the software for: 6-12 months ### "Batch review time " October 25, 2022 3.0 The experience has been positive. Pros The batch record review time is cut in 1/2.No longer need to guess hand writing . Cons Revision of master template in the producing vault doesn’t show redline Review Source VR Verified Reviewer eQMS System Administrator Biotechnology Used the software for: 1-2 years ### "Review" October 17, 2023 4.0 Pros I enjoy the ease of use the most of the manufacturing excellence Cons integration of other systems is quite challenging personally Review Source AF Aida F. Senior Manager, Quality Assurance Used the software for: 6-12 months ### "MasterControl is an excellent tool with an outstanding customer care team!" September 12, 2017 4.0 Having all our quality documents, training, BOM and Suppliers in one SW makes quality management easier. Pros The user interface is easy to navigate. There are countless configuration possibilities within the software making it customizable to meet various business needs. The interconnectedness of the Document and Training Modules makes training management easy. Cons The lack of functionality that allows multiple users to simultaneously "edit/collaborate" on the same document. Review Source ET Eli T. Solutions architect Medical Devices Used the software for: 2+ years ### "Mx is great" October 26, 2022 5.0 Pros Easy to configure and build templates. .. Cons Performance in off shore locations can be slow at times. Review Source JB Joshua B. Lead Ops Training Coordinatir Research Used the software for: Less than 6 months ### "Excellent tool for keeping track of documents" October 25, 2022 5.0 Excellent Pros It is very easy to use and I am able to easily keep track of training completed in my comoany Cons I think that there are a few features that could be more user friendly Review Source MA Maxine A. Manufacturing Supervisor Medical Devices Used the software for: 6-12 months ### "Great product!" October 25, 2022 5.0 Pros I like how you can easily implement our process, and make changes as we go Cons The updates at sometimes inconvenient times Review Source BM Blake M. Sr QA Manager Medical Devices Used the software for: 2+ years ### "Great for Easy Implementation" October 25, 2022 4.0 I have enjoyed using it and look forward to more features in the future. Pros The way you can setup products and materials into configurable workflows makes it easy to implement, regardless if you are a small company with few resources. Cons I wish there were more calculating features within the tool. Some products have data points we require which are based on a custom calculation. Reason for choosing MasterControl Manufacturing Excellence We had implemented Qx and felt this was the natural choice for our organization. Review Source LL Lucy L. Director, QC Biotechnology Used the software for: Less than 6 months ### "MX application at Microbix" October 26, 2022 4.0 Pros Paper less & better control of our process and quality system Cons To add more configuration options so it can support our QC department operation Review Source SL Sebastian L. Global manager - quality Chemicals Used the software for: Less than 6 months ### "Mx Great Product" October 26, 2022 5.0 Pros How easy it is to use and ability to implement globally Cons Single API end point is frustrating. And AQEM is not available Review Source VE Vanessa E. MC SysAdmin Pharmaceuticals Used the software for: I used a free trial ### "Good" October 18, 2023 5.0 Pros Easy to use, user friendly. Paperless, efficient Cons Not really bad to share, unless basic user not needed. Review Source CH Corneel H. Qa officer Medical Practice Used the software for: I used a free trial ### "Really easy to use" May 15, 2024 4.0 Pros Its really easy to use. Very nice interface and also very promising future in this field Cons Sometimes the system is a bit slow in use. Our it department is working on it Review Source LW Leslie W. Document Control and Training Manager Used the software for: 6-12 months ### "Great Document management and training system especially coming from a paper based system." August 30, 2017 5.0 Assigning Training - no longer done manually. Easily run reports to perform audits. Pros The reporting that can be pulled from the system. As well as taking human error away from archiving the previous revisions. Cons At the beginning you feel a little overwhelmed, but having good work instructions is the key for your internal customers. Review Source CW Cara W. Manager Medical Devices Used the software for: Less than 6 months ### "Excellent system" October 18, 2023 5.0 Overall the experience is good. Pros Master Control is a very organized, intuitive, robust, and user friendly system Cons Master Control can have problems connecting to other systems such as MES. Review Source SL Selena L. Sterility Assurance Associate II Biotechnology Used the software for: I used a free trial ### "Review of Manufacturing Excellence" October 25, 2022 5.0 Company sysadmin can build new template after being trained, whereas for other system it requires software company tech support team for every step Pros It will be easy to integrate with our existing QMS system and user can easily build template Cons The cost of the product is quite high and it is difficult to get buy in from upper management Reason for choosing MasterControl Manufacturing Excellence Easy to build template Review Source NP NaTasha P. MC Sys Admin Medical Devices Used the software for: 6-12 months ### "All in one" October 18, 2023 5.0 Pros Seamless migration from paper processes. Cons Validation to ensure all features needed were included.l Review Source CW Christian W. CSV manager Pharmaceuticals Used the software for: I used a free trial ### "Mx and eqms" May 11, 2023 5.0 Pros Easy implementationEasy useEasy Administration Cons Everything 🥳 the hackerton, but the Session almost. Review Source CD Chris D. Director QA/RA Medical Devices Used the software for: Less than 6 months ### "Perfect fit for Medical Devices" October 25, 2022 5.0 Pros Ease of use. Built for highly regulated industries. Cons Supplier and audit modules need updating. Review Source PF Patrick F. System Administrator Used the software for: ### "MasterControl QMS is a superior product!" February 15, 2016 5.0 ITxM has been using the MasterControl QMS platform since June 2005 (version 4). We now are on v11.2 and could not be happier with a software application. As a large multi-location company with 1,300 end users, we have complete control over document management, training and error management. Prior to implementing MasterControl, we received observations and recommendations from our regulatory agencies to better manage documents and training. Since implementation, we have not had one regulatory observation! We are even using MasterControl to manage processes other software applications managed, and are able to reduce the number of software applications we need to maintain, thus saving the company thousands of dollars each year. The MasterControl Customer Service and Technical Support is the best I have experienced with ANY vendor we have had over the years. MasterControl's success comes from its customer's success! Review Source RC Rafael C. Quality Engineer Biotechnology Used the software for: I used a free trial ### "MX Review" October 26, 2022 5.0 Pros Mx software is very easy to use and help to reduce user errors Cons Mx software still in early stages and still have opportunities but MC is doing there best to partners with their customers Review Source VR Verified Reviewer Freelance Videographer Used the software for: 6-12 months ### "Makes document management and sharing easy and centralized." July 5, 2018 5.0 Pros Anyone at the company can see and access relevant documents without having to keep paper. Great if you like the picture-based layout Cons The icon/picture-based layout is great if that's the way your mind works, but for me personally I can sort through information better if it is text-based. Review Source JT Jonathan T. LD Manager Research Used the software for: I used a free trial ### "MasterControl User Feedback" September 23, 2023 4.0 Pros Robustness. The robustness and complexity help the manufacturing process run smoother. Cons Not intuitive and user-friendly. The system is complex and require substantial training in order to be able to use it effectively and efficiently. Review Source JR Joseph R. Quality Assurance Associate Biotechnology Used the software for: Less than 6 months ### "MasterControl Review" November 17, 2022 5.0 Pros The ability to remotely track a production record from start to finish. Cons The inability to test features in realtime of a Production Record revision Review Source TR Tarick R. Senior Scientist Biotechnology Used the software for: 6-12 months ### "Mx" October 17, 2023 4.0 For me as a new user, MX, once used a few times becomes user friendly. Pros It's ability to reduce paper usage and produce more user friendly protocols. Cons Learning about how to use it for me would be easier with more videos available to demonstrate how to use it. 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