# Popsicle Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Popsicle the right Class Registration solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147867/Simply-Afterschool/reviews

---

Popsicle

4.4 (20)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Popsicle

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

RT

Rachel T

School LeaderChild Day Care Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“It is also easy to help parents sign up and help them navigate/ trouble shoot some of their issues.“

September 16, 2024

MB

Meghna B

Registrar, Reception, After School and Summer Program CoorindatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“With the website, we have had some issues with the parents having to clear cookies, the "forgot my password" does not work, and when a class is added to a cart it takes a long time for it to clear before they can change anything in the cart.“

November 6, 2024

BM

Brittany M

Assistant School LeaderChild Day Care Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“I started using Popsicle before we had any training and I could do so much right away.“

September 11, 2024

SP

Sheri P

School LeaderChild Day Care Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“things were probably not covered as in depth as we needed, but that happens with zoom trainings.“

September 6, 2024

ZB

Zachary B

DirectorSports, 11 - 50 employeesUsed the software for: More than 2 years.

“Very user friendly and have been very pleased with the product and response time when need help.“

August 23, 2024

HB

Hannah B

Program Coordinator and AdministratorEnvironmental Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Outside of the Popsicle platform itself, I have never had better customer service experience in my life. “

January 31, 2025

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HB

Hannah B.  
Program Coordinator and Administrator  
Environmental Services  
Used the software for: Less than 6 months

### "We Love Popsicle!!"

January 31, 2025

5.0

Popsicle has been an absolute godsend to our organization. We have struggled in the past with paper registration and forms for parents/guardians to fill in by hand, turn in, and keep track off. This platform has eliminated the need for us to spend countless hours on the back end of registration. We can focus more on our programming, and less on the administration end. I cannot recommend Popsicle enough and thank them for providing us this program and for all the assistance they have and continue to provide.

Pros

This platform was exactly what we were hoping to find for our summer camp registration. It is so easy to create and just as easy for parents to navigate. The capabilities to email parents/guardians with one button and replicate registrations for next year are time-saving features that are critical for our small non-profit organization. Outside of the Popsicle platform itself, I have never had better customer service experience in my life. \[sensitive content hidden\] are responsively, proactive, and have helped resolve any questions or issues we had in building the registration. They have continued to reach out just to check in our progress.

Cons

Any features that are not part of the platform, the Popsicle team has been more than happy to work with us to brainstorm solutions. We have zero complaints!

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Campium](https://www.capterra.com/p/124411/CampiumDB/)[NetCamps](https://www.capterra.com/p/149535/NetCamps/)[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)[Sportsman Web](https://www.capterra.com/p/140072/SportsMan-SQL/)

Reason for choosing Popsicle

Initially on our registration platform search, we looked into several options and even crossed out Popsicle due to it being over our small budget. When we did the demo, it had all the features and more we were looking for. We were amazed with the ease of use for admin and also parents/registrants. FELC was offered a generous contract offer to bring the platform into our budget range. We are incredibly grateful for their generosity and continue to be impressed with their customer service and support.

Review Source

Response from SimplyAfterschool

February 3, 2025

Thank you so much for your review Hannah! We are so thankful that you are loving every single aspect of Popsicle. If you need anything, you know how to reach us! - Popsicle Team

ES

Elizabeth S.  
Director of After School and Auxiliary Programs  
Education Management  
Used the software for: Less than 6 months

### "Popsicle Review"

September 16, 2024

4.0

Overall positive but some frustrating moments per above.

Pros

It has helped me with the admin part of running my 43 weekly after school classes and one auxiliary program so far. Been a time saver, helped with organization, parent communications, and some of the logistics of the registration process. Customer support has mostly been excellent and timely.

Cons

I had been told during the sales pitch phase that there was an ACH option for parents to pay with only a 1% fee rather than the higher credit card fee. I had also been told initially that our parent and student data would be imported from Blackbaud and it turns out that both those things I was told and that were part of our decision to try popsicle, were not correct or true. On August 1 all boys registered in Popsicle were automatically promoted a grade and I was not told that that would happen so it caused a big mess I am still dealing with where families who registered before Aug 1, now have their boys listed in the system in the incorrect grade which locks them out of classes they should be able to enroll in. Had Popsicle told me about what happens on August 1, I would have communicated with parents who registered ahead of August 1 to use last school year's grade for signing up their boy. Lastly is that I wish Popsicle offered more flexibility for customizing how my school or each school's programs work, so for instance that our After School Daily Drop-In program could more easily work on the Popsicle system, wish Popsicle could adjust and accept our program the way we do it rather than me having to figure out how to change our program to fit the mold on the popsicle site build out for Drop in programs.

Review Source

Response from SimplyAfterschool

September 25, 2024

Dear Elizabeth, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well. We are continuously working with Blackbaud to improve our integrations.  Best regards, Popsicle Team

MB

Meghna B.  
Registrar, Reception, After School and Summer Program Coorindator  
Education Management  
Used the software for: 1-2 years

### "Popsicle - an easy auxiliary program tool "

November 6, 2024

3.0

Overall, I am happy with Popsicle. We also used Popsicle all of last year for a special lunch program where parents needed to sign their children up to have the lunch. I wish there were ways to customize certain places within Popsicle for things that are specific for our school.

Pros

Popsicle is very easy to work in. It is visually appealing and is very easy to navigate. Our parents typically do not have any issues with going into the website and enrolling for after school classes, summer camps, or after care days.

Cons

Popsicle does not have an app. This is difficult for our parents as they have to log onto a website and many times most parents are enrolling on the go on their phones. With the website, we have had some issues with the parents having to clear cookies, the "forgot my password" does not work, and when a class is added to a cart it takes a long time for it to clear before they can change anything in the cart.

Reason for choosing Popsicle

We felt Popsicle was the most user friendly and the initial tech we worked with was very thorough.

Review Source

Response from SimplyAfterschool

November 14, 2024

Hey Meghna! We appreciate the review. Popsicle is always updating to users requests. We are actively looking to solve some of these issues. Thank you! Popsicle Team

SS

Sophie S.  
Assistant Director  
Education Management  
Used the software for: 6-12 months

### "Field of Dreams- Edgewater"

September 16, 2024

4.0

Popsicle was a new platform to me starting December 2023. I have enjoyed using it, but I wish it connected to our Procare app.

Pros

I like how it separates the classes out, gives confirmation of payment, and is user friendly.

Cons

I would like the messaging system to be more user friendly.

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Sophie, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  We are working with connectivity on several different platforms. Stay tuned for updates!  Best regards, Popsicle Team

BM

Brittany M.  
Assistant School Leader  
Child Day Care Services  
Used the software for: Less than 6 months

### "Very User Friendly"

September 11, 2024

5.0

Using Popsicle has been great! Whenever I want to do something, there generally is a very easy way to do it.

Pros

Popsicle is very user friendly! I started using Popsicle before we had any training and I could do so much right away. So far it seems to be very straightforward for parents as well.

Cons

There is not a way to just move children to other classes. Sometimes I have 2 of the same class happening at the same time and I want to move children just for roster purposes. Or when I have a bigger class than expected and need to split it into 2.

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Brittany, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  Best regards, Popsicle Team

ST

Shaun T.  
ceo  
Sports  
Used the software for: 1-2 years

### "simple and easy "

August 23, 2024

5.0

We have had popsicle for maybe close to 4 or 5 years. We have not changed because we find everything easy to use and parents don't complain. And our customers are happy, we are happy!

Pros

It is super simple to use! On the back end, we can add classes and start registration in minutes. Parents love using it because it's so intuative and friendly.

Cons

There is not much. There were a few features we requested and most were actually added. But overall is has what is needed and get's the job done.

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Shaun, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  Best regards, Popsicle Team

ZB

Zachary B.  
Director  
Sports  
Used the software for: 2+ years

### "Popsicle Review"

August 23, 2024

5.0

Very user friendly and have been very pleased with the product and response time when need help.

Pros

I like how simple it is. Easy do schedule and enroll.

Cons

I wish we could text and assign two instructors.

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Zachary, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well. There is a way with the update to assign instructors! Feel free to reach out so we can help.  Best regards, Popsicle Team

CM

Cindy M.  
School Leader  
Child Day Care Services  
Used the software for: 1-2 years

### "Easy to Use"

September 16, 2024

4.0

It has been okay and I enjoy sending the email's through the site itself.

Pros

It is very easy to navigate and use the website. I love being able to send emails through the site directly.

Cons

To many emails. I would like to only receive emails only when someone new enrolls in a class

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Cindy, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  Best regards, Popsicle Team

VE

Victoria E.  
Head of School  
Child Day Care Services  
Used the software for: 1-2 years

### "Popsicle Review "

September 9, 2024

5.0

Overall satisfied. The classes and student information is accurate.

Pros

Simple to use and easy to retrieve/locate information.

Cons

Notifications emails over the weekend outside of business hours

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Victoria, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  Best regards, Popsicle Team

Jeremy S.  
Partner & Co-Lead Developer  
Education Management  
Used the software for: I used a free trial

### "Half Baked, Has Potential"

January 15, 2019

1.0

When this is done, it can compete against the best. For now, it is not ready.

Pros

It was easy to use and setup. It had a nice UI. I had tremendous potential, but it's half-baked.

Cons

\- Parents were forced to sign in to see my classes. - Parents had to create children before they could sign up. - Parent sign-up errored out when I tested it. - Despite all the issues, I still tried to log in and use it... and after the payment step, the site 404'd again. Luckily, the wasn't run, but I thought it was. - There is no space to make custom questions for the checkout form. I'm required to ask certain questions.

Review Source

JI

Jeffrey I.  
School Leader  
Child Day Care Services  
Used the software for: Less than 6 months

### "5 Star Product!"

September 6, 2024

5.0

Overall it's a breath of fresh air! I enjoy it!

Pros

The ease of use! Popsicle allows you to see everything in a clear and concise format.

Cons

That I do not have more people using it! I hope to change that soon!

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Jeffrey, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  Best regards, Popsicle Team

SP

Suzanne P.  
School leader  
Education Management  
Used the software for: Less than 6 months

### "Popsicle- An easy transition!"

September 6, 2024

5.0

Our experience this far has been very easy and accurate. We love the rosters and how easy it is to see the info on the dashboard.

Pros

I love that we can message familes directly from the site. This is much easier than searching for them in our other system. It is user friendly and every family can easily use it.

Cons

I would say that I qould like to be able to send photos from the IPAD to Popsicle.

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Suzanne, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  Best regards, Popsicle Team

GD

Gene D.  
Director of Community Relations  
Sports  
Used the software for: 2+ years

### "Salesianum Summer Camp "

September 5, 2024

5.0

it's a great platform, that I thoroughly enjoy using. the team is very helpful.

Pros

The team is very helpful and attentive to work with. The platform is very user friendly.

Cons

at times it can be glitchy in terms of having to refresh, but overall very good.

Alternatives considered

[TeamSnap](https://www.capterra.com/p/123208/TeamSnap/)

Reason for choosing Popsicle

cost, team to work with. functionality ...

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Gene, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  Best regards, Popsicle Team

RT

Rachel T.  
School Leader  
Child Day Care Services  
Used the software for: Less than 6 months

### "Wonderful Experience"

September 16, 2024

5.0

Pros

How easy the app is to work. It is also easy to help parents sign up and help them navigate/ trouble shoot some of their issues.

Cons

The amount of emails. I enjoy knowing that parents have signed up but there are so many.

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Rachel, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well.  Best regards, Popsicle Team

SP

Sheri P.  
School Leader  
Child Day Care Services  
Used the software for: Less than 6 months

### "Popsicle Beginner"

September 6, 2024

4.0

This is our first ever time using popsicle.....so we are definately still learning the ropes. When we did the training.... things were probably not covered as in depth as we needed, but that happens with zoom trainings.

Pros

I does a lot of the work for us. We have only started using this platform and we still have a lot to learn about how the whole system works

Cons

It does not show the discounts to the parents upfront when they are wanting to sign up for multiple classes and this causes confusion and concern about paying too much.

Review Source

Response from SimplyAfterschool

September 24, 2024

Dear Sheri, Thank you for your review! Your feedback means a lot to our team and motivates us to keep delivering the best possible service for not only you, but the parents as well. We would love to set up a secondary training call to help some of your problems. Feel free to reach out to us!  Best regards, Popsicle Team

BL

Becky L.  
Elementary Enrichment Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Poor Customer Service/IT support"

October 24, 2022

3.0

This program could be the top performer, but our lack of cusotmer service, support, or even updates with the issues we've faced has greatly been a negative influence for us.

Pros

We use this software to manage over 500 student's after school and summer camp activities every year. Popsicle's ability to generate live class reports makes attendance keeping simple. Every instructor has immediate access to approved pick up people, emergency contacts, medical information, and student schedules. Collecting important information like this helps us feel prepared and ready to serve the student's in our care.

Cons

We have had mulitple issues with this software; From unrecorded registration after payment was taken, failed payments with no reason, as well as a full site crash during our busiest time of the year. The majority of our issues have yet to be addressed, 4 months out from the original complaint. Our customer service rep tries her best to help, but our main issues stem from unaddressed technical issues. We considered staying with Popsicle due to their intentions on intergrating with Blackbaud, but that initiative was delayed (and has yet to take off) during the pandemic.

Reason for choosing Popsicle

We were originally using Simply Afterschool when it switched to Popsicle.

Review Source

NS

Nadine S.  
Director of Enrichment  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Amazing! Couldn't live without it. "

August 31, 2017

5.0

Save a ton of time.

Pros

SimplyAfterschool is very easy to use. I've been able to save time while growing our program - something that was not possible when you used paper registration forms. The people at SimplyAfterschool are very friendly and always seems to be available to answer questions.

Cons

Haven't had any issues so far and like working with them. I wish I knew about it sooner and would recommend them to other schools.

Review Source

LB

Laurel B.  
Instructor  
Education Management  
Used the software for: 6-12 months

### "Makes my job easy!"

January 24, 2019

5.0

Before I found Simply Afterschool I was starting an afterschool program and didn't have a clear idea about the best way to handle registrations and payment. I was so excited to learn that there was software that would take care of all of it. It has worked wonderfully and parents find it easy to use. The tech support to get it up and running was fantastic and I've recommended the software to other after school programs as well.

Pros

I love this software! I honestly wouldn't want to handle registrations any other way. I like how easy it is to input information about classes and it's so easy to get paid. I don't have to deal with a bunch of paperwork and the hassle of collecting checks.

Cons

I haven't found any cons with the software.

Review Source

JS

Jessica S.  
Hillel After School Coordinator  
Education Management  
Used the software for: Less than 6 months

### "AMAZING! Best website ever!"

September 1, 2016

5.0

AMAZING. It's been extremely easy and stress relieving being able to use this website, so thank you so much for all of your help and offering this service! I've had amazing feedback from parents as well, which is extremely important! Thank you!

Pros

Extremely easy to use and user friendly!

Cons

Nothing

Review Source

SE

Shaun E.  
Owner  
  
Used the software for:

### "Very easy to use"

June 7, 2016

5.0

You can tell it was made for after school classes. Very easy to use, the price is right, and parents had a really easy time.

Review Source