# HR Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HR Partner the right Onboarding solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147749/HR-Partner/reviews --- HR Partner 4.8 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of HR Partner Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Krystal M People OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The platform strikes a good balance between functionality and simplicity, making it accessible for our team across multiple locations. While we sometimes use additional tools for specialised reporting or advanced features, HR Partner serves as our solid foundation for core HR operations.“ January 12, 2026 AI April I Director of Finance and AdministrationRenewables & Environment, 11 - 50 employeesUsed the software for: More than 2 years. “I know the data I need but I'm not always able to create a report to get that data out in a way I can utilize it.“ January 14, 2026 Krystal M People OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The platform provides a clean, straightforward interface for basic HR functions like employee records management and leave tracking.“ January 12, 2026 DH Donna H Office AdministratorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the employee to understand what holidays they have left.“ April 2, 2024 NP Nicole P FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “What I like most about HR partner is my company’s ability to automate my employees on boarding process“ January 8, 2026 BT Brooke T Office ManagerFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave.“ March 19, 2024 PS Philip S Principal EngineerMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “I find the integrations with 3rd parties really useful for getting applications in - and the tooling that allows several staff members to vet these applications before they go through our hiring process is an excellent way of sifting through to find the best applicants.“ December 19, 2024 FU Fatima U HR support apprenticePublic Relations and Communications, 201 - 500 employeesUsed the software for: 6-12 months. “it can sometimes be quite slow and have to re add documents.“ March 26, 2024 ## Showing most helpful reviews Showing 1-25 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catherine R. Office/Acct Manager Online Media Used the software for: Less than 6 months ### "Human Resources is now efficient and company risk has been dramatically reduced with HR Partner" October 16, 2019 5.0 As a growing organization, we have gone from no official HR tracking to having HR Partner fully implemented and scalable across our organization. This is complete with 'signable' employee handbooks, employee records for payroll, electronics and equipment tracking, recruiting and on-boarding, etc., all in one space. Implementing HR Partner has alleviated stress across management not only due to the ability to collate documents and time-off requests in one central location, but the ability to have checks and balances in place company-wide. Pros The overall ease of use, layout and functionality was my main attraction to HR Partner. The platform is intuitive, with a plethora of options and the ability to personalize features was wonderful. The support from the team and online tutorials only made the set up process even easier. Cons Nothing. Any time I had a question, the support team was readily available. Alternatives considered [Built](https://www.capterra.com/p/164380/Built-for-Teams/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner Ease of use, responsiveness from the team when starting the demo and trial. Review Source CK Chelcie K. Business Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "HR Partner for leave management " October 11, 2024 4.0 Overall this product does what it’s intended for. We’ve experienced 1 system glitch but other than that we’ve had to major issues. Pros We use this platform to manage leave and employee records. It’s fairly easy to navigate through both as an admin and as an employee. Cons It doesn’t calculate the leave entitlement automatically so you have to manually input this information. Also, the custom forms don’t also download correctly as a pdf. Alternatives considered [Youmanage](https://www.capterra.com/p/160449/Youmanage/) Reason for choosing HR Partner I liked the options of different uses and integrations they had to offer. Review Source Response from HR Partner October 21, 2024 Hi Chelcie, Thank you for taking the time to write a review. We very much appreciate the feedback. Your leave entitlements should automatically be calculated for existing employees. If this is not happening please reach out to our support team at support@hrpartner.io and they'd be happy to help. For any new employees, you will need to manually calculate their leave entitlements. To automate that process, we have a leave calculator which not only works out your employee’s starting leave balance but also their leave balance on a future date. You can access the calculator here https://www.hrpartner.io/leave-calculator.html Thanks again for your review, Debbie TL Terri L. General Manager Operations Financial Services Used the software for: 1-2 years ### "Flexibility and customer service at a great price" October 28, 2024 4.0 The platform has been great for our startup, allowing us the flexibility we required from our early days to our considerable growth in our second year of operation. The support team is always very helpful, and we can't fault their customer service. While the platform may be missing some features compared to some of the big players in the Australian market, we felt this was reflected in their lower cost and flexible pricing plans. Pros This platform's cost is fantastic compared to some of its competitors, and it has allowed us the flexibility we need for our startup business. Cons The platform does require a lot of customisation of settings and self setup, but this is reflected in the low cost. However, the support team is always on hand to help and guide you through the process. There are several features that the platform is missing compared to its competitors but they have been developing some of these and we've seen some new features this year which have been great. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner Flexibility, pricing plans and discounts offered Review Source VB Veronica B. Human Resources Construction Used the software for: 6-12 months ### "HR's Best Friend!" January 12, 2026 5.0 I have been using HR Partners for almost a year and its been so nice and effective its all in one place! Pros I love how easy it is to use and understand. It's simple to add custom questions and track PTO. Simple to use. Cons Wish it had an app to make it easier on the employees to access. Would love to be easier to upload a form to be fillable. Review Source MH Mikala H. Finance Administrator and People and Culture Partner Non-Profit Organization Management Used the software for: Less than 6 months ### "Would highly recommend! \[sensitive content hidden\] is excellent! " March 30, 2025 5.0 A great experience! I have felt very supported along the entire journey. Pros \[sensitive content hidden\] has been an incredible point of contact form beginning to end. She answered all my questions (and if she didn't have the answer straight, she was very quick to get it!). An excellent resource of information and very personable. Cons The integration with xero isn't super smooth, but this is more because of xero. Alternatives considered [Happy HR](https://www.capterra.com/p/210172/Happy-HR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner The level of features we needed for the price was great. Review Source RG Ryan G. Executive Pastor Religious Institutions Used the software for: 6-12 months ### "Feature Rich at a Good Price" December 19, 2024 5.0 So far the experience has been good. We run into a few bugs or speed bumps but the support has been great to work with through the issues. Pros Provides a centralized place for all HR functions for a great price Cons There is no mobile app that exist for the platform Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner Way more robust with more features for the price Review Source KK Kathryn K. Systems Manager Civic & Social Organization Used the software for: 1-2 years ### "Responsive support and streamlined HR compliance and HR processes" June 25, 2025 5.0 Very good. I enjoy being able to find, share and manage our HR documents and the auto-hassle feature for chasing e-signatures, checklists and forms is excellent! Pros HR Partner have support who actually respond usefully and promptly every time, they have excellent online help resources and regular training. The streamlined onboarding and other HR compliance processes we have achieved via HR Partner are professional and time saving. Cons Some slight lag in processing time evident to us in Australia. Gives you time to reflect on the process you are undertaking! Review Source LR Lisa R. Co-Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Useful Time Efficient Functions" January 8, 2026 4.0 Pros The HR Partner System help with internal communications via their Checklist function. In addition, I find the 'Reminder' notification capabilities very time efficient. Plus there support staff and very responsive to questions and issues. Cons The images are a bit naff - they could be a bit more sophisticated with the available graphics that is on the market. Review Source EG Emily G. Manager Marketing and Advertising Used the software for: 1-2 years ### "A Simple and Reliable HR Tool for Growing Teams Like Us :)" January 12, 2026 5.0 Overall, HR Partner is a dependable and easy-to-use HR management tool. It’s especially well-suited for small to medium-sized businesses looking for a straightforward solution to manage employee records, recruitment, and HR processes without complexity. Pros Clean, user-friendly interface Easy employee record management Good balance of features without unnecessary complexity Affordable compared to larger HR systems Cons Applicant tracking could be more robust Customization options are somewhat limited Limited advanced reporting options Review Source JL James L. CFO Information Technology and Services Used the software for: 2+ years ### "Good value, easy to use and comprehensive" January 8, 2026 5.0 Great customer support, does what we wanted and needed as a scale up business and is good value for money Pros Easy to use and covers what we need. If i have any questions the team are always quick to respond and helpful. Cons Holiday balances is a bit challenging with bespoke arrangements, but the support team sorted it out quickly Review Source DL Dylan L. Acupuncturist Alternative Medicine Used the software for: 2+ years ### "Business Productivity increased " June 29, 2025 5.0 There has been a recent rise in productivity among the company while integrating HR partner into the workforce. Pros Made it much more ease of management for online integration with our business and better quality of services for customers. Cons Nothing major comes to mind there are some things that were tricky at first but overall it seems rather easy to use. Review Source NP Nicole P. Founder Marketing and Advertising Used the software for: 1-2 years ### "HR portal for Entrepreneurs" January 8, 2026 5.0 Pros What I like most about HR partner is my company’s ability to automate my employees on boarding process Cons What I like least about HR partner is the time clock feature. I would like to see a more streamline time tracking for the employees Review Source BT Brooke T. Office Manager Financial Services Used the software for: 6-12 months ### "Suits us perfectly " March 19, 2024 4.0 We all really enjoy it, Everyone can see when people are taking time off. Managers can take more control by knowing and approving the leave without no one getting lost in the loop and they can easily find HR forms or questions about employees are all written there for them to find themselves. It look a while to set up but it has helped me immensely take a lot off my plate and added the aspect of working from home a lot easier Pros I like that its all in one spot and I can be anywhere and can still check this, I do get a lot less questions as most of them can find answers to their questions by themselves instead of harassing me. The timeclock feature has been very handy for our casuals that work odd hours that way they can clock in and out where they are done. I also like the checklists so that I can create something once and then assign them to employees or managers and they know what they need to do for certain tasks written right there in front of them. Every time I had a question it always got answered pretty quickly so that I was able to figure it out and keep going with setting the program up Cons It's a bit to set up so you need the time, I was very time poor at the beginning but I knew this would help me once I had it set up it was just moving everything across the platform. Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave. I would also say some of the subjects on the side can be a bit confusing - I do have to keep re teaching the managers where things are Reason for choosing HR Partner It had more features and we were able to have more of a HR system instead of just a leave system Review Source VR Verified Reviewer Company Secretary Financial Services Used the software for: 1-2 years ### "Transformed our HR admin" June 21, 2022 5.0 Pros The customer service. It really is 24/7 as they have people in every time zone (note - people, not bots!) But mostly it is very straightforward and easy to use Cons For advertising new jobs, editing the job template is a little challenging at the start until you learn to paste it all in with no formatting Review Source NB Neil B. HR Advisor Non-Profit Organization Management Used the software for: Less than 6 months ### "Great product for small to medium sized businesses. " May 9, 2023 5.0 It has been great for us. We were looking at products which were available which were in budget and met our needs. HR Partner exceeded our requirements, and is within budget. The support is fantastic as well. I don't feel like a number - but a client who they care about. Pros Easy to useEasy to implementSupport is fantastic and quickBespoke options are not expensive (for what we have required) Just a fantastic product Cons Anything missing has been built or sorted for us. Review Source Shaun B. Senior Project Manager Used the software for: Less than 6 months ### "HRPartner is really good" December 5, 2017 4.0 Pros \- I was looking for software that will help us track paid time off (leave) and I found software that can help us with dozens of other HR needs that I didn't realize we needed including recruitment (job postings, integration with Glassdoor, etc.), employee documentation, sick day tracking, org charts, onboarding/termination checklists, online employee requests, pay scale tracking, position and location tracking, and much more. - The customer service has been absolutely fantastic. Seriously fantastic. They have representatives around the world that can help companies in any time zone. We are in the Eastern (USA) time zone and I have had help from Australia early in the morning and Alaska later in the day. Responses always come in a few seconds. - They are open and very quick to fulfill feature requests. I don't know if I just have good ideas, or if HRPartner is just one of the most effective development teams I have seen in years, but I have requested half a dozen changes and every single one has been added except one. The last one was a timeclock module, and they have said that they are building one that should be rolled out in the next few weeks. Based on their track record, I have no doubt it will be added. - I can tell that the HRPartner team is not huge. I have chatted directly with the CEO. But in this case, that seems like a good thing. It makes them very nimble and able to provide great service and to meet my needs quickly. Cons \- The software/website is fairly new which means that many features are coming soon. - Some nice-to-have features are still pending. - There are limited integrations: only one payroll integration (Xero) and only one recruiting integration (Glassdoor) Review Source VR Verified Reviewer Founder Internet Used the software for: 2+ years ### "HR Partner helped us scale from 50 to 500 employees" January 23, 2024 5.0 Pros Ease of use for our team to get started using it right away. Not to mention their customer support is top notch! They really care about their users. Cons Not quite there as an all in one HRIS and recruitment software when it comes to feature set. But they are improving on this all the time coming out with new features. Review Source TW Toni W. Executive Support Lead Health, Wellness and Fitness Used the software for: 6-12 months ### "HR Management Platform " August 24, 2021 4.0 Implementing HR Partner has been an easy process. This platform is ideal for small-large organsiation's. It is there to support HR in the employment lifecycle from recruitment to exiting. Pros HR Partner has helped Injury Matters streamline many of our processes and allowed us to keep all our HR records on one platform. It's extremely user friendly, and team members can access and update their information at any time, anywhere. It has significantly reduced administration time. The help desk was helpful not only in launching the platform in our organisation but also in the continued ongoing support. Cons The only con I would have is not having the option to have customisation done to suit our organisation's needs but so far have managed to put workarounds in place for these. Review Source Violaine P. COO Health, Wellness and Fitness Used the software for: 1-2 years ### "Good software, affordable" July 19, 2022 4.0 great Pros the onboarding is good, and the customer service is very friendly Cons the recruitment and application tracking could be much better Review Source BS Becky S. Project Leader Airlines/Aviation Used the software for: 1-2 years ### "HR Partner Review " September 26, 2022 5.0 HR Partner offers employers the opportunity to support staff by creating a personal document file and thereby saving critical time used to search for documents - in addition to many other support functions. Pros The strength of the product lies not only in the layout and comprehensive solution it offers but in the exceptional online support offered by competent and extremely well-informed staff. Cons In the time we have used the program, we have not identified a gap. Review Source Response from HR Partner January 25, 2023 Ah Becky, you're making us blush! What lovely words!! Thank you very much for taking the time to write this review, we appreciate it! Best, Cara OS Otto S. COO Telecommunications Used the software for: 6-12 months ### "Great for HR" March 20, 2024 5.0 Great! We have explored other options and returned to HR Partner and decided to integrate HR Partner as a key platform for HR. Pros The onboarding process and the HR Partner team's support were great! Cons The user interface feel and look is a bit dated. Nevertheless, this doesn't take away from the features and usability of HR Partner. Review Source HB Hugh B. Director of Finance & Operations Civic & Social Organization Used the software for: 6-12 months ### "Thoughts after 9 months of use" June 9, 2021 4.0 Good, it was a worthwhile investment and whilst not perfect is good value. Pros Really glad we invested in this, proved very useful for moving our HR records away from paper, made recruitment and onboarding much easier to manage and enabled staff to remotely request leave, log sickness, accidents. There are other facilities that we plan to use. Helpdesk very prompt in replying to queries and sorting issues out. Open to suggestions. Cons Chose not to use the timesheets facility as not flexible enough for our requirements, which is a shame. Reason for choosing HR Partner Overall seemed best option. Review Source TF Trudie F. CEO and Co-founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Straightforward solution from recruitment through whole employee lifecycle" June 8, 2021 5.0 Excellent experience. Pros We were looking for a solution which had an Application Tracking System for recruitment, and worked as a database for our people and supported their HR needs throughout the employee lifecycle. Plus we wanted a good suite of APIs and documentation to allow us to integrate with other systems. HR Partner has given us all of this and we haven't regretted the choice. Cons It doesn't have some of the bells and whistles of more expensive HR software, but HR Partner do listen to the customers and add things to their roadmap. We have multiple shift workers on different working patterns, which is complicated for HR Partner's holiday booking. I'd like that to change, but appreciate that most organisations have simpler holiday booking needs. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Review Source FU Fatima U. HR support apprentice Public Relations and Communications Used the software for: 6-12 months ### "Easy to use" March 26, 2024 5.0 Pros HR partner is really easy to use, and keeps employees documents organised. Cons it can sometimes be quite slow and have to re add documents. Review Source HR Hellen R. Admin Director Marketing and Advertising Used the software for: 6-12 months ### "Excellent tool for your company" November 9, 2021 5.0 It is a very friendly and easy-to-use tool. It has helped our company a lot to be more organized. What I liked the most is that all the information and documentation of each employee is in one place. Even those that require a signature The HR Partner dashboard shows you an overview of your company's departments and your employees. And the most important thing for me is that it has tutorials for both the administrator and the employee on configuring and using the platform. Pros It is a very friendly and easy-to-use tool. Cons The only downside is that it does not have other languages, but I know they are working on it. Review Source Response from HR Partner November 25, 2021 Thanks so much for your review Hellen! We love to hear that you're feeling more organized with everything in one place. And glad to hear that you find the tutorials helpful! 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