# Page 4 | TurboTenant Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is TurboTenant the right Background Check solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147659/Turbo-Tenant/reviews

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TurboTenant

4.5 (106)

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Last updated March 13th, 2026

# Page 4 - Reviews of TurboTenant

## Showing most helpful reviews

Showing 76-100 of 106 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

John B.  
Landlord/Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Turbo Tenant Review"

December 6, 2019

5.0

Best way for me to meet potential tenants

Pros

Super easy to use and helps me meet a lot of clients.

Cons

Sometimes you have to pay to access wider range of marketing software.

Review Source

CC

Cary C.  
OWNER  
  
Used the software for: Less than 6 months

### "This is easy to use, and sent lots of people our way. "

July 5, 2018

5.0

Pros

I love that people can apply and have credit checks done through this site. It makes it easy to look through applications and see if people are qualified.

Cons

I'm wondering what people see on the other side because I had lots of people ask if they could have pets, even though we said dogs were fine but no cats. I am not sure if it just wasn't easy to see for them, or if it was something they had to look for.

Review Source

WS

William S.  
Retired Landlord  
Real Estate  
Used the software for: 2+ years

### "W. Stevenson "

January 23, 2019

5.0

Excellent.

Pros

Ease of use. Convenient. Ability to screen potential renters.

Cons

Nothing that I am able to think of at this time.

Review Source

SC

Shaun C.  
Supervisor  
Construction  
Used the software for: 6-12 months

### "Good but miss the free landlord forms"

November 3, 2017

5.0

Was great..but loosing those forms knocks it down a few for me. I can still get them free just not through TT

Pros

Very easy to use. Gets your property out to renters effectively, renters found it helpful as well...

Cons

Used to get free landlord forms, like rent increase letters, lease termination ECT. Now they have started charging for them, do to get them free you have to go else ware.

Review Source

VR

Verified Reviewer  
Residential Realtor  
Real Estate  
Used the software for: I used a free trial

### "Surprisingly easy"

January 26, 2019

5.0

Excellent

Pros

Very easy to use for landlords and prospective tenants.

Cons

There was nothing that I didn't like but I'm not a techie

Review Source

MB

Mike B.  
Property Owner  
Sports  
Used the software for: 6-12 months

### "Rented Mother in Law apt on our property"

January 29, 2019

5.0

Pros

Very easy to use. Especially helpful for prospective tenants to take care of every thing need for approval. The new tenant questionnaire was really helpful. Posting to the various other rental sites brought many inquires.

Cons

No cons I can think of. Software is very intuitive and seemless.

Review Source

MW

Madeleine W.  
Property owner  
Real Estate  
Used the software for: Less than 6 months

### "Very helpful advertising and tenant review"

January 19, 2018

5.0

Thank you!

Pros

Easy to use. The software links to other sites for advertising. I received a number of emails from other sites with potential renters

Cons

Not sure how in depth the tenant review was. It would be nice to know what goes into the financial review

Review Source

DW

Donna W.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Makes my life easy"

January 21, 2019

5.0

Pros

Quick access and results from tenant survey

Cons

Automatic lease option did not have additional notes section

Review Source

TO

Teresa O.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great Software for managing your listings"

April 5, 2019

5.0

Whenever I have had a problem, whether its my error or Turbotenant, it quickly gets resolved.

Pros

The software is free to Property Managers like me

Cons

Nothing. Its usually something I didn't do right.

Review Source

LM

LaVonne M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Where were you 30 years ago!"

November 3, 2016

5.0

I can not and will not go back to how I was advertising and renting my houses. This has made everything so simple and convenient. I don't get anxious when a rental comes up to rent again. This is so easy and now that my rentals are "stored" in the system, I put them right back on the market in minutes or add a few more new pictures. No more having to decipher peoples hand writing on the credit apps, collecting or not collecting for them, waiting for the results and then getting back to the applicants. This is done in minutes on line right on the rental site. What more could you want? I think the 'coming' soon rent payments on line are going to be super. Having three people paying rent on one house at different times (couple of days apart), will be so easy with each one able to pay on line without bothering each other on schedule and when to get it to me. I'll have the payment history just finger tips away. Love this service.

Pros

The price is right! It's easy for me and the new tenant..customer service is the tops

Cons

So far, can't think of any

Review Source

TT

Theresa T.  
retired  
Real Estate  
Used the software for: Less than 6 months

### "great for landlords"

February 5, 2019

5.0

First time I used turbo and will use in the future if needed

Pros

ease of paperwork for landlords and fast service

Cons

none. I had no bad experience with the system

Review Source

AS

Ann S.  
President/CEO  
Real Estate  
Used the software for: Less than 6 months

### "Turbo Tenant ...the BEST!!!"

November 4, 2016

5.0

A wonderful site..and the customer service is the best...how great it is to actually...talk to someone!!!!

Pros

everything...and the customer service is fantastic..

Cons

None

Review Source

dM

david M.  
retired  
Real Estate  
Used the software for: 1-2 years

### "Turbo Tenant is Great!!!"

March 6, 2019

5.0

Many leads.

Pros

Easy to use. They also keep your pictures on file. Best of all I get many leads.

Cons

There is really nothing that comes to mind.

Review Source

BI

Blaise I.  
Project Engineer  
  
Used the software for: Less than 6 months

### "Very easy and much better than filling out leasing documents by hand"

June 20, 2018

5.0

Pros

My landlord used this system for my application and it was very easy. I was able to pay application fee with a credit card after filling out all my application information

Cons

Not many cons that I was able to see. I would like to be able to see what financial information they pull from using my social security number

Review Source

RL

Robert L.  
Retired  
Industrial Automation  
Used the software for: Less than 6 months

### "Very Powerful"

November 11, 2016

5.0

Very Very Powerful! It is very easy to use too. Much much powerful than traditional post it on board.

Pros

Responses are overwhelming

Review Source

KW

Karin W.  
Realtor  
Real Estate  
Used the software for: I used a free trial

### "First time user"

March 13, 2019

4.0

Pros

Allocated all info in one location. I did not have to run after paperwork from applicants.

Cons

Did not like the tenant had to approve before I could pull credit report. Also I discontinued my ad for a rental and for whatever reason Zillow has not updated it and I am still getting emails and calls.

Review Source

AB

Arlene B.  
director  
Public Relations and Communications  
Used the software for: Less than 6 months

### "GREAT RENTAL SITE"

March 13, 2019

5.0

I have had many prospective tenants contact me., and TT has spread the word for me on multiple sites, making it easier for me to reach many people. It's a fantastic service for landlords, especially newbies.

Pros

Easy to use and to edit and update. Great to put pix on.

Cons

Often it seems that my messages aren't reaching the prospective tenants.

Review Source

MM

Marinia M.  
Owner  
  
Used the software for: Less than 6 months

### "Very easy and it works"

June 23, 2018

5.0

Pros

I like the ease of use and no payments involved, to attract potential renters, coming into the Bluffton area.

Cons

I need a longer listing time than thirty days. I usually start the listing three months in advance. As soon as I get notice of tenants leaving.

Review Source

BZ

Betty Z.  
Real Estate Investor  
Real Estate  
Used the software for: Less than 6 months

### "Easiest, Most Advanced, and Great Customer Support (not that you'll need it :-)"

November 18, 2016

5.0

I first tried out TurboTenant last year, when one of my rentals became available and was quite impressed! Since, I have used TurboTenant for all my vacancies. I find it's simple to use right from my smart phone.

Pros

Tenants can easily fill out their rental application from their own devices (smart phone, computer, etc.) so I don't have to enter their data manually. Since TurboTenant collects their fee right from the tenant (and it's way less expensive for the tenant!). I no longer have to collect those fees. PLUS my listing is marketed on auto-pilot sending me new leads real-time until I select my ideal tenant.

Cons

None. Really, it's seamless and new features like the ability for tenants to pay rent through TurboTenant are added all the time.

Review Source

ST

Santhana T.  
Owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "FAN-TAS-TIC service - all for FREE!"

March 17, 2016

5.0

Pros

#1) Marketing of my propertiy to several sites in one shot! #2) Built-in Tenant Application and Integrated Screening! #3) VERY user-friendly web site design! #4) All for free to the landlord!

Cons

None so far! I have been using this software for about 2 weeks now. I am TOTALLY impressed by the ease of use, the quality and the thought that have gone into its design and policies.

Review Source

AM

Allison M.  
Project Manager  
Financial Services  
Used the software for: Less than 6 months

### "New Landlord "

March 7, 2019

5.0

Fantastic experience

Pros

The ease of use from listing to managing the background check process

Cons

Lots of features that are not easy to find

Review Source

JR

John R.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Great Service"

January 16, 2019

5.0

My overall experience has been good.

Pros

Seamless use. Easy to utilize and really well functioning.

Cons

No way to be fully functioning for rental monies collection and maintenance requests. This would make me use them for absolutely EVERYTHING. Great for the listings and everything else that it helps a landlord manage.

Review Source

TB

TRACY B.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Great Site"

January 26, 2019

5.0

Pros

Ease of use. The site was very easy to navigate.

Cons

Nothing . The is the best site on the market in my opinion.

Review Source

NS

Natalia S.  
Property Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "This tool is a nightmare and lag in processing time. Please stay away from it as possible as you can. The system is not user friendly. I tried it out for a first time, and I wish to never use it again for my business. My property is no longer available"

January 31, 2019

1.0

Still away from this tool

Pros

Nothing!!!! Nothing about this tool is worthy. It’s the worst creation ever. Stay away from it if you can.

Cons

Not user friendly. Poorly designed and lack of supporting system. They don’t have phone number to contact regarding to any issue.

Review Source

LH

LeAnthony H.  
GM  
Real Estate  
Used the software for: Less than 6 months

### "Great "

July 6, 2017

5.0

Makes my job easy

Pros

Easy to use software that works great but I wish you guys had an app to use instead of online website

Cons

Nothing, I found nothing wrong with software yet works great price is good but you guys need to invest in a app

Review Source

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